Contents 1 Replacing Consumables Consumable Life Expectancies ................2 Replacing Consumables ..................2 Ordering Consumables 3 Replacing Toner Cartridges ................3 Toner Cartridge Life 4 Toner Cartridge Handling 5 Toner Cartridge Replacement 5 Refilled Toner Cartridges 8 Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack ....8 Removing the Used Waste Toner Pack 9 Removing the Used OPC Drum Cartridge 11 Removing and Installing the Laser Lens Cover 13...
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Replacing the Fuser Unit and Transfer Roller Kit ..........16 Replacing the Fuser Unit 17 Replacing the Transfer Roller Unit 21 Replacing the Fuser Oil Roller ................24 Replacing the Transfer Belt ................26 2 Using Media Introduction......................34 Media Handling....................34 Media Types ......................35 Plain Paper 35 Letterhead and Memo Media 35 Thick Stock 36...
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Configuring Image Options 70 Configuring Device Options 74 Information on the About Tab 75 Sharing the Printer ....................75 Using the Crown Print Monitor .................76 Components 76 4 Maintaining the Printer Introduction......................80 Printer Care......................80 Cleaning ........................82 Updating System Software ..................83 Downloading Methods 83 System File 83 Downloading the System File via Ethernet (TCP/IP) 84 Downloading the System File via Parallel 87...
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Solving Problems with Media Jams ..............105 Solving Other Problems ...................107 Solving Problems with Printing Quality ............111 Status, Error, and Service Messages ..............121 Status and Error Messages 122 Service Messages 126 Additional Assistance ..................127 6 Installing Other Accessories Introduction......................130 Installing a Lower Feeder Unit (LFU) .............130 Installing a Duplex Unit ..................136 Installing an Optional 5-bin Mailbox...............142 BuzzBox ......................148...
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Network Page .....................164 SNMP Page ......................165 8 Repacking the Printer Storing the Printer .....................168 Relocating the Printer ..................168 Shipping the Printer ..................169 Repacking the Printer ..................169 What's Involved? 169 Remove the Cables 170 Remove the Fuser Oil Roller 170 Remove the Toner Cartridges 170 Remove the Waste Toner Pack 171 Remove OPC Drum Cartridge 171 Remove Transfer Belt 171...
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Index .......................185 Contents...
Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, number of color planes, page size, and page coverage (@ normal 5% coverage of letter/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, higher than normal coverage, ambient temperature, and humidity.
Ordering Consumables Choosing the right consumables for your magicolor 2200 DeskLaser not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.
Attention If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). Toner Cartridge Life A toner cartridge contains enough toner (black, yellow, magenta, and cyan) to print a maximum of 6,000 (@ normal 5% page coverage) letter/A4-size pages.
Toner Cartridge Handling Attention Do not hold a toner cartridge vertically. Do not touch the or the protective shutter . This toner roller surface could lower image quality. Keep toner cartridges: In their packaging until you’re ready to install them In a cool, dry location away from sunlight (due to heat) The maximum storage temperature is 95°...
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If the toner cartridge you want to replace is the one showing, go to step 5. If not, go to step 4. Press the toner cartridge carousel button release the button before turning the carousel dial counterclock- wise until it stops. The carousel rotates 90°...
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Distribute the toner inside the cartridge. Holding a cartridge with both hands, gently shake it five or six times. Each toner cartridge has a colored end that corresponds to a colored label inside the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.
Refilled Toner Cartridges Use of consumables not manufactured by MINOLTA-QMS may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.
The OPC drum life is directly related to the number of rotations of the drum. Longest drum life is achieved with continuous printing. Intermittent printing with small job sizes requires cleaning rotations before and after each job, and subsequently will impact OPC life.
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Turn the two caps labeled “A” counterclockwise and remove them. Twist the two “A” caps onto the two holes labelled “A.” Turn the caps clockwise to secure them. Replacing the OPC Drum, Laser Lens Cover, and Waste Toner Pack...
Remove waste toner pack cap labeled “B” and insert it into hole “B.” Dispose of the used waste toner pack. Dispose of it properly according to your local regulations (do not dispose of it by burning). Continue with replacing the OPC drum cartridge.
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Hold the OPC drum car- tridge handle with your left hand and carefully pull it out about 8 inches (20 cm). Keep your left hand in place and support the bottom of the drum with your right hand, then carefully pull the car- tridge toward you and remove it.
Removing and Installing the Laser Lens Cover Press on the laser lens cover lock release lever and gently pull the laser lens cover toward you. Dispose of it properly according to your local regulations. Remove the new laser lens cover from the OPC drum kit box.
Installing the New OPC Drum Cartridge Remove the new OPC drum cartridge from its shipping box. Attention Keep the protective sheet on the cartridge. Do not touch the protective sheet on the photosensitive (green) surface or scratch the surface. This could lower image quality. Make sure the transfer belt left release lever is still set to its top position (12 o’clock).
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Press on the front handle of the OPC drum cartridge with one hand and hold the front handle of the OPC protective cover with the other hand. Peel the protective cover off (straight toward you). Dispose of it properly according to your local regulations.
Installing the New Waste Toner Pack Remove the new waste toner pack from the drum kit box. Insert the bottom of the waste toner pack into its installation position in the printer. Insert the top of the waste toner pack into its installation position in the printer until it is firmly seated.
The fuser kit includes the two items below. When replacing the fuser unit, replace the transfer roller as well. Fuser unit Transfer roller unit Replacing the Fuser Unit Turn off the printer. Open the printer’s top cover. Rotate the two fuser oil roller lock levers to release the fuser oil roller.
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Remove the fuser oil roller. Hold it by the green handle only. Place the fuser oil roller on a level surface. Attention Since the fuser oil roller removed here is to be installed in the new fuser unit, handle it with care. If you set the fuser oil roller on the table, do not allow the roller surface to contact the table or get dirty.
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Holding the fuser unit handles, lift up the unit. Dispose of it properly according to your local regulations. Remove the new fuser from its shipping box. Carefully lower the new fuser unit so that the two pins in the fuser unit installation section go into the two installation holes in the fuser unit.
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Press down on the fuser unit release levers rotate them This secures the fuser unit. Attention If the fuser unit release levers are not set correctly, the fuser oil roller cannot be installed. Set the fuser unit release levers to the fixed position. Reinstall the fuser oil roller (removed in step 4).
Rotate the two oil roller levers to lock the oil roller into place. Close the printer’s top cover. Check the status message in the message window. If a fuser unit alert message is displayed, use the Service/Clear care menu to remove it.
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Holding the two transfer roller unit handles, remove the transfer roller unit. Dispose of it properly according to your local regulations. Remove the new transfer roller unit from the fuser kit box. Attention Do not touch the surface of the transfer roller unit. This could lower image quality.
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Holding the two transfer roller unit handles, care- fully lower it so the transfer roller unit shaft goes into the two trans- fer roller unit installation guides. Lower the two transfer roller unit handles. Carefully close the right cover. Check the release button status to make sure the cover is properly closed.
Check the status message in the message window. If a transfer roller alert message is displayed, use the Service/Clear care menu to remove it. Replacing the Fuser Oil Roller The fuser oil roller provides a lubricant for the printer via an oil-impregnated roller. This oil is necessary for the proper functioning of the printer.
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Insert the new fuser oil roller installation guides (front, rear) into the fuser unit installation rail. Carefully lower the roller. Rotate the two oil roller levers to lock the oil roller into place. Attention If the two fuser oil roller release levers are not correctly set, the top cover cannot be closed.
Check the status message in the message window. If a fuser oil roller alert message is displayed, use the Service/Clear care menu to remove it. Replacing the Transfer Belt When the transfer belt is at its end of life, the message “REPLACE TRANSFER BELT” appears, and the printer does not print.
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Remove the OPC drum cartridge and set it aside. Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Always put it in its protective bag until you’re ready to reinstall it. Any exposure to light should be avoided, or permanent damage could result. Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum.
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Grasp the handles of the transfer belt and remove it. Dispose of it properly according to your local regulations. Remove the new transfer belt from its packaging and insert it into the printer. Replacing the Transfer Belt...
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Press on the transfer belt front handle with one hand, take the handle of the transfer belt fixture with your other hand, and pull the fixture straight toward you. Dispose of it properly according to your local regulations. Rotate the transfer belt lock levers.
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Reinstall the OPC drum cartridge. Close the transfer belt lock lever. Make sure the laser lens cover is firmly seated. Replacing the Transfer Belt...
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Reinstall the waste toner pack. Close the front cover and turn on the printer. Check the status message in the message window. If a transfer belt alert message is displayed, use the Service/Clear care menu to remove it. Replacing the Transfer Belt...
Maintenance Guide for media specifications. Media Handling Before purchasing a large quantity or special media, do a trial printing with the same media and check print quality. Check with our web site www.minolta-qms.com for a list of current approved media. Attention Do not use the media types listed below.
Media Types Plain Paper Formatting Format data within your application. Input Upper and 500 sheets of 20 lb bond (75 g/m²) paper (letter/A4/legal) Optional Trays each; capacity for other weights varies accordingly. Multipurpose 150 sheets of 20 lb bond (75 g/m²) paper; capacity for other Tray weights varies accordingly.
Face down Type For information about thick stock media recommended for your printer, go to www.minolta-qms.com/support, then click on Answer Base, or contact Technical Support. See the Service & Support Guide for a complete listing of support telephone numbers. Weight Simplex: 24–43 lb bond (90–163 g/m²)
Envelopes Formatting Your printer receives the instructions to print on envelopes from your application. Print on the front side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. See your application documentation for specific information on printing envelopes.
Notes Avoid using labels with exposed adhesive; it may stick to the transfer belt or the fuser roller, causing labels to peel off and media jams to occur. Adhesive label stock is supported only in letter or A4 sheets. A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet —...
Face down Tray Type Use any full-color transparencies (also known as OHP film) that meet normal photocopier standards. We recommend Q-Media Transparency Media for the magicolor 2200 for color printing 3M PP2500 for monochrome printing Duplexing Not supported Media Types...
Notes If you touch the face of transparencies with your bare hands, print quality may be affected. Do not handle transparency media too much. Do not fan transparency media before loading it. Resulting static electricity may cause printing errors. Keep the media path clean. Transparencies are especially sensitive to a dirty media path.
When refilling media, first remove any media remaining in the tray. Stack it with the new media, even the edges, then reload it. Although the magicolor 2200 DeskLaser was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
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Slide the media tray open. Push the media pressure plate down to lock it in position. Adjust the media guides to fit the size paper you’re loading. Loading Media...
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Squeeze the retainers, move the guides to the appropriate location (media sizes are listed on the tray), and release the retainers. The media should fit easily between the guides. Load the paper face-up, short edge toward the right of the tray. Often, an arrow on the media package label indicates the printing-side of the media.
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Make sure that the paper fits easily between the guides and the paper corners are under the left and right media-separating tabs and are not bent. Attention Always readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Slide the tray back into the printer.
Multipurpose Tray Page sizes other than letter, A4, and legal can be printed only from the multipurpose tray (also known as tray 1). Use the printer driver to set the page size. Other special types of media (such as thick stock, transparencies, and envelopes) are also fed from the multipurpose tray.
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Load the media face down, short edge toward the printer. Often, an arrow on the paper package label indicates the face-up (printing) side of the paper. A fill limit mark is provided on the inside of the media guides on the multipurpose tray. The multipurpose tray holds 150 sheets of 20 lb bond (75 g/m²) paper.
Printing Envelopes from the Multipurpose Tray Flex the envelope stack (including the edges) to remove any stiffness. Place the envelopes on a flat surface, and flatten them by pressing down the corners. Correct any bent corners, and then tap the envelopes on a flat surface to align them. Place the envelope stack into the multipurpose tray with the flap-side up.
Printing Area The printing area on all media sizes is up to about 4 mm 0.157 inch (4 mm) from the edges of the media. 4 mm Media Storage When storing media, avoid Direct sunlight Excess heat and humidity Dust If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface.
This section explains how to access and configure the magicolor 2200 DeskLaser printer driver. The printer configuration options are located on tabs that appear in the magicolor 2200 DeskLaser printer driver window. To access options for viewing or modification, open the printer driver window and click on the tab appropriate for your needs.
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Print (or, in some cases, Print Setup or Page Setup). 2 Choose Printers. 2 In the Print, Print Setup, or Page Setup 3 Select the magicolor 2200 DeskLaser dialog box, select the magicolor 2200 printer driver. DeskLaser printer driver. 4 From the File menu, choose Properties.
Device Options—Allows you to specify which printer options are installed on your printer. See “Configuring Device Options” on page 74. About—Displays the magicolor 2200 DeskLaser printer driver release version and date. See “Information on the About Tab” on page 75.
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How To: 1 From the Windows Start menu choose Settings. 2 Choose Printers. 3 Select the magicolor 2200 DeskLaser printer driver. 4 From the File menu, choose Default Document Properties (Windows NT 4.0) or choose Print- ing Preferences (Windows XP/2000).
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Because Windows NT remembers the configuration changes you make to the driver, reinstalling the driver does not restore the factory default configuration. Five tabs appear in the magicolor 2200 DeskLaser Properties window through the Start menu: General, Ports, Color Management, Scheduling, Sharing, and Security. The tabs and a summary of the options found on each are as follows: General—Allows you to name the printer, specify a location, specify a driver to be...
The following pages in this section describe the function and available settings for the controls located on the Paper, Page Layout, Image, Device Options and About tabs in the magicolor 2200 DeskLaser printer driver. These tabs are common for all of the supported Windows operating systems.
Configuring Paper Options The Paper tab allows you to provide information about the type, size, and location of the media you want to print on. If a duplex unit is installed, there is also a setting for duplex print options. Optional printer components such as a duplex unit, 5-bin mailbox, and lower feeder unit must be identified in the Device Options tab before you can identify settings for these features (settings for optional components are grayed out or do not appear).
Paper Size Purpose Sets the media size. Choices Size Inches Millimeters 8.3 x 11.7 210.0 x 297.0 5.8 x 8.3 148.0 x 210.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 B5 (ISO) 6.9 x 9.8 176.0 x 250.0 Executive 7.3 x 10.5 185.4 x 266.7 Folio...
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Copies Purpose Sets the number of copies to be printed. Choices 1–999 Default Additional See “Collate” in this section. Choices Collate Purpose Collates multiple copies of documents when selected. Choices Enabled (selected) —All pages of the document are printed before the next copy is printed.
Orientation Purpose Sets the orientation (printing direction) of the print media. Choices Portrait —Prints along the short edge of the page (vertical page orientation). Landscape —Prints along the long edge of the page (horizontal page orientation). Default Portrait Paper Source Purpose Sets the input source (cassette) from which print media is pulled into the printer...
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Different Paper for 1st Page Purpose Allows you to select the paper source that will be used for the first page of the document. Choices Enabled (selected) —The first page of the document will use the paper source identified in the 1st Page list. Disabled —All pages of the document use the same paper source.
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Duplex/Booklet Purpose Allows you to specify whether and how your print job will be duplexed. Choices Long Edge —Prints flipped horizontally on the long edge as in a loose-leaf notebook. Short Edge —Prints flipped vertically on the short edge as on a clipboard.
Media Type Purpose Sets the type of media to be printed. Choices Plain Paper mode—Long-grain paper 16–24 lb (60–90 g/m²) Transparency mode—Transparencies 24–41.75 lb (90–157 g/m²) Label Stock mode—Label stock 16–43 lb (60–163 g/m²) Thick Stock mode—Thick stock 24 –43 lb (90–163 g/m²) Default Plain Paper Notes...
Configuring Page Layout Options The Page Layout tab allows you to provide information about the number of document pages to print on a single side of media, the scaling percentage to be applied and the identification and placement of watermarks to be printed. Paper graphic 32-bit SuperDriver Setup...
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N-up (Number-up) Purpose Selects the number of document pages to print on a single side of the media. Choices Off —One document page will be printed on each media page. 2-, 4-, 6-, 9-, 16-Up —Multiple document pages will be printed on each media page.
N-up Style Buttons Purpose Each N-up style option is selectable by enabling (selecting) the button located next to the style graphic. Only one style may be selected at a time. Choices Horz. Ascending Horz. Descending Vert. Ascending Vert. Descending Default Horz.
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Scaling Purpose Allows you to set the magnification of your document page as it is printed on the media. Choices 50%–200% Default Notes The Scaling option setting is disabled (grayed-out) if N-up page layout is in effect. To enable the Scaling option, change the N-up setting to Off. Watermark Purpose Allows you to select the type of watermark to be printed on the media.
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In Background Purpose Gives you the choice to have the watermark superimposed over the text or the text superimposed over the watermark. Choices Enabled (selected) —The document text is superimposed over the water- mark. Disabled —The watermark is superimposed over the document text. Default Enabled Notes...
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Select the watermark you want to edit from the Watermark list. When you select a watermark, it displays in the watermark graphic, and the water- mark configuration details appear in the Watermark Edit fields located on the right side of the window. Make changes to the settings in each option as needed.
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Configuring Watermark Edit Options The following configuration settings are available for watermark options located on the right-half of the Watermark window: Watermark Name: The name that identifies the watermark in the Watermark list. String: The watermark text that appears on the printed media. Color: Either type or use the scroll buttons on this control to adjust the hue of the watermark string.
Configuring Image Options The Image tab allows you to provide settings for color selection, color matching, and composite black. 32-bit SuperDriver Setup...
Color Purpose Selects color or monochrome printing. Choices Enabled (selected) —Full color (cyan, magenta, yellow, and black) Disabled —Monochrome (black only) Default Enabled (selected) Notes The Disabled setting is designed only for text and grayscale graphics. If Color is disabled, the Composite Black settings are not available (grayed-out).
Composite Black Purpose Sets each of the three types of rendered objects (Text, Graphics, and Images) to print in composite black (using a combination of cyan, magenta, and yellow toner), or true black (black toner only). Choices Enabled (checked—will print in composite black Disabled (not checked)—will print using true black Default Text—Disabled, will print using true black...
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Brightness and Contrast Adjustments Purpose Allow you to customize the brightness (lightness and darkness) and contrast of an image. Brightness—Increase for a lighter print; decrease for darker. Contrast—Increase for higher contrast print; decrease for lower contrast. Choices 0%-100% Default The center setting (50%) on each slider bar. Notes The settings on the slider bars can be changed using keyboard arrow keys.
Configuring Device Options The Device Options tab allows you to identify which options have been installed on your printer. Options graphic Installable Options, Installed Option Lists, and Options Graphic The Installable Options list displays all printer options that are available for your printer. The Installed Options list displays the current configuration that has been selected.
The About tab contains the version information for your printer driver and associated files. Sharing the Printer The magicolor 2200 DeskLaser may be shared via two communication protocols: Ethernet Refer to your Windows online help for information about printer sharing. Windows...
Using the Crown Print Monitor The Crown Print Monitor (CROWNMON) for Windows is designed specifically for MINOLTA-QMS printers using TCP/IP protocol to transport print jobs and to access printer status information. The Crown Print Monitor’s Print Spooler (both workstation and server versions) controls the printing environment for both local and remote print jobs submitted through shared resources via TCP/IP.
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Viewing the Crown Print Monitor From the Start menu, choose Settings. From the Settings menu, choose Printers. Double-click the magicolor 2200 DeskLaser printer icon. Attention Do not cancel a print job in the Crown Print Monitor while the job is paused.
Introduction Keeping the printer clean and updated with the latest system software allows you to take full advantage of printer features and capabilities. This chapter describes how to clean the printer and how to update the system software. Printer Care Handle the printer with care to preserve its life.
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If you get toner on your skin, wash it off with cool water and neutral detergent. WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). Printer Care...
Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Make sure any parts removed during cleaning are replaced before you plug in the printer.
Updating System Software The system software in your magicolor 2200 DeskLaser is stored in flash ROM, read-only memory that can be erased and rewritten to “in a flash.” This allows you to update the system software through the printer interface without opening up the printer and installing new PROMs.
Downloading the System File via Ethernet (TCP/IP) First, you need to make sure that the printer is on and accessible through your network. From your PC: From the Start menu choose Run... Type command In the DOS window, type for example, ping 161.33.128.5 ) ping ipaddress If the printer connection is working correctly, your screen will display printer information similar to the following:...
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If your screen displays information similar to the following, you may have bad network cabling or connectors attached to the printer. Check the cabling and connectors. Microsoft<R> Windows 98 <C>Copyright Microsoft Corp 1981-1998 C:\WINDOWS>ping 161.33.128.5 Pinging 161.33.128.5 with 32 bytes of data: Request timed out.
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Change to the directory where the system file is located. For example, assume the file is located on magicolor 2200 DeskLaser CD-ROM under the directory "loadcode" and that the drive letter for the CD-ROM is E. To change to the directory where the file is located you would use the following sequence of commands.
Now you need to “put” the system file. Type put x where is the name of the system file. The downloading process takes several minutes. Microsoft<R> Windows 98 DOSKey installed C:\WINDOWS\Desktop>ftp 161.33.128.5 Connected to 161.33.128.5. 220 QMS CrownNet Rev 4.61 ready. User <161.33.128.5:<none>>: 331 User name ok, need password Password:...
At the command line, change to the directory where the system file is located For example, assume the file is located on magicolor 2200 Upgrade CD-ROM under the directory "loadcode" and that the drive letter for the CD-ROM is E. To change to the directory where the file is located you would use the following sequence of com- mands.
Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing a Sample Page Print a sample page to verify the printer is printing correctly. Press Key (Until) Display Reads Online...
Many manufacturers place an arrow on the end of the wrapper to indicate the printing side. Automatic Jam Recovery The magicolor 2200 DeskLaser provides automatic jam recovery (when enabled through the Engine/Error Recovery menu). After you remove any jammed media, printing automatically resumes from the page the printer stopped at when the jam occurred.
Understanding the Media Path Understanding the printer’s media path will help you locate media jams. Media exit unit Output tray Fuser OPC drum Duplex unit (optional) cartridge Transfer belt Multipurpose tray Media tray Lower feeder unit tray (optional) Simplex Duplex Media Tray The media tray(s) is (are) located at the bottom front of the printer.
Multipurpose Tray The multipurpose tray is located at the right of the printer. The media is picked from the multipurpose tray, passed under the OPC drum cartridge and the transfer belt, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.
WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). If, after clearing the media jam, the jam message in the control panel window persists, open and close the printer’s covers.
Clearing Misfeed (Upper or Optional Tray) Jams Remove the media tray(s). Carefully remove and dispose of the jammed media. Remove any media remaining in the media tray(s) and even up the front edges. Reinsert the media printing face up. Make sure the media is lying flat, is under the media separating tabs, and doesn’t exceed the media limit mark.
Slide the tray(s) back into the printer. Open the front cover, then close it. The media jam error message is cancelled. Clearing Misfeed (Multipurpose Tray) Jams Remove the media from in the multipurpose tray. Press the right-side cover release button and support the cover in a partially open position.
Close the right-side cover. Shuffle the remaining media that was removed in step 1 and even up the front edges. Reinsert the media printing face down. Make sure the media is lying flat and doesn’t exceed the media limit mark. Check the media width guides for correct positioning.
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Remove the jammed media by pulling it slowly from the bottom of the fuser. Attention Do not pull jammed media from the top of the printer through the fusing rollers. This prevents any unfused toner from dirtying the fuser rollers. Close the right-side cover.
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Shuffle the media that was removed in step 1 and even up the front edges. Reinsert the media printing face down. Make sure the media is lying flat and doesn’t exceed the media limit mark. Check the media width guides for correct positioning. Media Jams near the Optional Duplex Unit Open the top cover.
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Carefully remove the jammed media in the top cover media reverse area. Open the media jam removal cover with your left hand and carefully remove the jammed media in the duplex media feed area with your right hand. Close the media jam removal cover with your left hand and close the top cover.
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Pressing the duplex unit cover release, carefully open the cover. Remove the jammed media. Close the duplex unit’s cover. If there still is a jam message, press the right-side cover release button and carefully open the cover all the way. Lift the inner paper guide.
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Close the printer’s top cover. Close the duplex unit’s paper guide, lower cover, and top cover. Media Jams near the Fuser Unit Open the top cover. Attention Do not pull jammed media from the top of the printer through the fusing rollers. This prevents any unfused toner from dirtying the fuser rollers.
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Open the right-side cover. Remove the jammed media by pulling it slowly from the bottom of the fuser. Be careful not to touch the transfer belt while removing jammed media. Close the right-side cover. Check the release button to make sure the duplex unit cover is securely closed.
Media Jams in the Optional 5-bin Mailbox Carefully remove the jammed media from the media eject area of the mailbox. Open the mailbox door. If a media jam exists in the media entry area of the mailbox, lift up the media jam removal guide in the mailbox and carefully remove the jammed media.
Solving Problems with Media Jams Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using the wrong weight print media. Symptom Cause Solution Several The front edges of the media Remove the media and even up the front edges, then sheets go are not even.
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Symptom Cause Solution Media is The media is not correctly Remove the jammed media and reposition the media jamming. positioned in the tray. properly in the tray. The number of sheets in the Remove the excess media and reload the correct num- tray exceeds the maximum ber of sheets in the tray.
Solving Other Problems Symptom Cause Solution Data was An error message is dis- Handle according to the message displayed. sent to the played in the message win- printer, but it dow. doesn’t print. The transfer belt installa- Remove the transfer belt. Place the front end of the tion guide is not set cor- intermediate transfer unit installation guide (2 locations) rectly in the installation rail.
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After 100 1-sided pages of a continuous print run, the pauses. Auto-Image Density Con- magicolor 2200 DeskLaser automatically pauses to do trol (AIDC) cycle. an AIDC cycle. This process is provided to make sure reliable printer operation with optimum output quality.
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Symptom Cause Solution Blank pages The toner cartridge is Check the toner cartridges. The image does not print if come out empty or missing. the cartridges are empty. during a If the toner cartridges are not empty and blank pages printing job are ejecting, take each cartridge out, rock it from side to side, and reinstall it in the printer.
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Symptom Cause Solution Printer power The power cord is not Turn the power switch to the off (O) position, then is not on. correctly plugged into the unplug the power cord from the outlet and plug it back outlet. The mailbox power cord is Turn the printer power switch and the mailbox power not correctly connected.
Solving Problems with Printing Quality Symptom Cause Solution Nothing is The toner cartridge is Remove the toner cartridge and check for damage. printed. damaged. If necessary, replace it. The driver is not set cor- Select the proper setting in the driver to switch from trans- rectly.
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Symptom Cause Solution The print Media may be moist. Remove the moist media and replace it with dry media. contains Humidity may be too high. Adjust the humidity in the paper storage area. whited out The fuser unit may be defec- Check the fuser unit for damage.
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Symptom Cause Solution Irregular The media is moist from Remove the moist media and replace it with dry media. print or mot- humidity. tled image appears. There is The media is moist from Remove the moist media and replace it with dry media. insufficient humidity.
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Symptom Cause Solution Image is One or more toner cartridges Check the toner cartridges. If necessary, replace them. blurred; may be defective. background The OPC drum may be mis- Reinstall the OPC drum cartridge. If necessary, replace the is lightly installed or defective.
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Symptom Cause Solution Part of image The media is moist from Remove the moist media and replace it with dry media. is missing. humidity. Media with specifications not Use media that is covered by the printer warranty. covered by the printer war- ranty is being used.
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Symptom Cause Solution There are Toner cartridge misinstalled If the toner smudges are on only the front of the page: toner or defective. smudges or Remove the toner cartridges and gently rock them five residual or six times to redistribute the toner. Then, reinstall the images.
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Symptom Cause Solution Image The transfer belt is defective. Remove the transfer belt. If necessary, replace it. defects in same place on every page. Abnormal Width of abnormal area: Remove the toner cartridge with the color causing the areas (white 1.25"...
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Symptom Cause Solution Image Lateral image defects have Replace the entire drum kit. defects cycli- 1–2 mm spacing. cal (evenly Lateral image defects have Replace the color toner cartridge. spaced). 35 mm spacing. Lateral image defects have Replace the image transfer roller. 75 mm spacing.
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Symptom Cause Solution Lateral lines The printer is not on a level Level the printer (not exceeding 1.0° slant). or bands enough surface. appear on The media path is dirty with Print several sheets and the excess toner should image. toner.
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Symptom Cause Solution Vertical The laser lens cover may be Check to see if the laser lens cover is dirty. If necessary, streaking dirty. clean it with a clean soft cloth. appears. One or more toner cartridges The item may be defective or misinstalled. Remove the may be defective.
Symptom Cause Solution The image is The OPC drum cartridge is Check the OPC drum cartridge. If necessary, replace the offset. defective. entire drum kit. The fuser oil roller is Check the fuser oil roller. If necessary, replace it. defective. ABCDE ABCDE ABCDE...
After 100 1-sided pages of a Wait. No action needed. CALIBRATING continuous print run, the magi- This process is pro- color 2200 DeskLaser automati- vided to make sure reli- cally pauses to do an able printer operation Auto-Image Density Control with optimum output (AIDC) cycle.
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This message... means... Do this... The Cancel key has been Press Select and the job CANCELLING JOB pressed, and the print job in the in the print queue will be print queue is being canceled. canceled. The printer is in energy saver No action needed.
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This message... means... Do this... A jam has occurred in the < X > Locate and remove the MEDIA JAM < X > (input bin). jam. Media has jammed in the duplex Locate and remove the MEDIA JAM DUPLEX area or duplex refeed area on jam.
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This message... means... Do this... Transfer jams occur in the trans- Locate and remove the MEDIA JAM TRANSFER fer roller area. This type of jam jam. means that the media did not make it to the paper exit area. Media has jammed while being MEDIA JAM UPPER TRAY pulled from the specified tray.
SERVICE CALL 04 MAIN UNIT item indicated in the service mes- SERVICE CALL 05 FLASH ROM sage. Correction of these errors is performed by a MINOLTA-QMS- SERVICE CALL 08 MAIN MOTOR authorized service provider only. Con- tact your local vendor.
Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, refer to the Service & Support Guide or visit our web site at www.minolta-qms.com for current information on getting help. Additional Assistance...
Tabletop or floor model printer stand and/or cabinet. or Cabinet Installing a Lower Feeder Unit (LFU) Read this section if you purchased a lower feeder unit for your magicolor 2200 DeskLaser. Kit Contents Lower feeder unit with a letter/A4/legal media tray...
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Installation Attention If consumables are installed in the printer, be sure to keep the printer level when moving it to prevent accidental spills. If your printer is located in its permanent location, follow this procedure. Otherwise, skip to step 3. Pull out the two carrying bars on the right side of the printer.
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Remove any tape and packing material. Put media in the optional tray. Slide the optional media tray all the way into the lower feeder unit. If you have removed the tray from the lower feeder unit, slightly tilt up the front of the tray to insert it into the guide rails to slide it back in.
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With another person’s help, lift the printer. When lifting and carrying the printer, use the hand grips and the pull-out carrying bars Slowly lower the printer onto the lower feeder unit, lining up the four holes in the bottom of the printer with the corre- sponding pins in the lower feeder unit.
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Place bracket L on the left side of the printer frame and secure it tightly with the thumb- screw. Hold bracket R on a slant to insert it from the front end into the bracket R slot on the right side of the printer frame, then hold bracket R level and secure it tightly with the...
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Unscrew the thumb- screw from the rear of the printer. Retain this screw for use in step 15. Hold bracket B on a slant and insert the front end into the bracket B slot. Installing a Lower Feeder Unit (LFU)
Make sure the bracket matches the position shown in the illustration. Slide the upper media tray back into the printer. Installing a Duplex Unit Read this section if you purchased a duplex unit for your magicolor 2200 DeskLaser. Kit Contents Duplex unit 2 thumbscrews Installation Remove the duplex unit from its shipping box.
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Open the multipurpose tray. Remove the two thumb- screws from the right side cover. Retain these screws in case you need to remove the duplex unit in the future. Installing a Duplex Unit...
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Press the right-side cover release button. Open the right-side cover. Pull the right-side cover toward you, lift it, and unhook it from its frame. With the multipurpose tray still open, close the right-side cover. Installing a Duplex Unit...
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Insert the bottom of the duplex unit at a shallow angle into the right-side cover. To do this, place the two tabs at the bottom into the holes on the right-side cover. Press the top of the duplex unit in. Installing a Duplex Unit...
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Open the duplex unit paper path cover. Secure the duplex unit tightly with the two thumbscrews supplied in the kit. Close the duplex paper path cover and multipurpose tray. Installing a Duplex Unit...
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Open the right-side cover. Extend the spring wire for the duplex unit about 1 foot (30.5 cm). Installing a Duplex Unit...
Installing an Optional 5-bin Mailbox Read this section if you purchased a 5-bin mailbox for your magicolor 2200 DeskLaser. You do not need to install a lower feeder unit on the printer before a 5-bin mailbox can be installed.
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Remove any tape and packing material. Open the mailbox unit cover and remove any packing material from the rear of the mailbox unit. Close the mailbox unit cover. Installing an Optional 5-bin Mailbox...
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Remove any packing material from the front of the mailbox unit. Remove the two screen covers from the top of the printer. Pry the covers off with your fingers. Retain these covers in case you ever want to remove the 5-bin mailbox.
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Slowly lower the mailbox unit so that the two pins at the bottom fit into the two holes in the printer and the pin on the printer fits into the hole at the bottom of the mailbox. The mailbox bins will face the left side of the printer.
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Secure the mailbox tightly with the two thumbscrews supplied in the kit. Place the slot on the right side of the accessory screen cover from the kit onto the tab on the mailbox then press on the left side of the accessory screen cover so the tab on that side fits into the slot on the mailbox.
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Plug the mailbox power cord from the kit into the mailbox unit (lower connection). Plug the other end of the power cord into the printer. Make sure the printer is turned off. Attention Always turn off the printer before turning off the mailbox. Installing an Optional 5-bin Mailbox...
Make sure the 5-bin mailbox is turned off. Plug the printer power cord into the mailbox unit and into the dedicated, grounded, surge-protected electrical outlet. Turn the mailbox unit on. Turn the printer on. BuzzBox BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line.
What's in the Kit? The BuzzBox kit contains the following items: BuzzBox Interface box RJ-11 cable Power adapter Adhesive-backed clips Installing BuzzBox If you have a cable attached to the printer’s parallel port, unplug it from the printer. Attach one end of the parallel cable on the interface box to the printer’s parallel port. The BuzzBox’s ribbon cable is designed to be BuzzBox...
Use the adhesive-backed clips provided to mount the BuzzBox where the printer operator can see and/or hear it. A 14-foot (4.2 m) cable is provided, but you can use up to a 500-foot cable (RJ-11 4-pin or 6-pin). Connect the interface box to an electrical outlet. A 110/220-volt adaptor is provided in the US, and a universal power supply is pro- vided outside the US.
A Dual in-line memory module (or DIMM) is a compact circuit board with surface-mount memory chips. Your magicolor 2200 DeskLaser printer comes with 32 MB of memory. However, you can upgrade to a maximum of 96 MB of RAM through the installation of an additional DIMM.
Installation Attention It’s very important to protect the printer controller board and the DIMM from electrostatic damage. Before performing this procedure, review the antistatic caution on page 151. Always handle circuit boards by the edges only. Ensure that the printer is turned off and the power cord and all interface cables are disconnected.
Media trays accommodate only letter/A4/legal media. Crown Conversion Kit The magicolor 2200 DeskLaser to magicolor 2200 Crown conversion kit allows you to upgrade your printer to take advantage of the features that are available on the magicolor 2200 Crown printer. See the documentation included with the kit for installation instructions.
World Wide Web portion of the Internet as a framework for the magicolor 2200 DeskLaser. This feature allows you to monitor printer consumables as well as access information that is normally available only by printing a status page.
Setting Up Your Browser Software Since your printer will reside on your intranet and will not be accessible beyond the firewall of your network, you must set up the proper “preferences” in your browser software. Your printer name or IP address must be added to the “no proxy” list in the preferences dialog box of the browser.
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Select the Manual Proxy Configuration radio button and press the View... button. In the No Proxy For: text box, type a comma after the last entry, and then type the printer name or the IP address of your magicolor 2200 DeskLaser. Choose OK.
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In the Exceptions text box, type a comma after the last entry and then type the IP address of your magicolor 2200 DeskLaser. xxx.xxx.xxx.xxx Click OK. Now you should be able to enter the IP address in the URL address box to access the printer home page.
Printer Summary Page The Summary Page is the starting point for all access to the printer web pages. This page displays the printer name, the current status of the printer, and the number of faces printed. You can view this information to see the status of the printer, but you can change it only by accessing the printer’s configuration menu through the printer control panel.
Engine Page This page provides you with access to tray chaining, error recovery, clear care, energy saver, and toner density settings. See “Configuration Menu Overview” in the Installation Guide for setting choices and default values. Engine Page...
Mail Page This page allows you to identify the email address where printer status messages will automatically be sent. See “Configuration Menu Overview” in the Installation Guide for setting choices and default values. Mail Page...
Network Page This page displays a screen that shows the Ethernet communications settings of the printer. See “Configuration Menu Overview” in the Installation Guide for setting choices and default values. Network Page...
SNMP Page This page provides SNMP information and allows you to configure the settings. See “Configuration Menu Overview” in the Installation Guide for setting choices and default values. SNMP Page...
Additional assistance may be required if lifting the printer above waist-level. Unpack and set up the printer in its new location. Reinstall the accessories you removed in step 2. Refer to the Service & Support Guide or www.minolta-qms.com for additional information. Storing the Printer...
If you need replacement packaging, in the United States call MINOLTA-QMS at 1 (251) 633-4300 x2530 and request part number 2600674-901. In locations outside the United States, refer to the Service & Support Guide or www.minolta-qms.com. If you return the printer for service, be sure to write the RMA (Return Merchandise Authorization) number you received from your customer support representative prominently on the carton before shipping the printer.
Remove the transfer belt. Remove the duplex unit (if attached). Remove the 5-bin mailbox (if attached). Remove the lower input feeder (if attached). Repack the printer for shipment. Attention To avoid toner contamination, DO NOT repack and ship the printer with the fuser oil roller, toner cartridges, waste toner pack, OPC drum cartridge, and transfer belt installed.
Remove the Waste Toner Pack With the printer’s front cover open, remove the waste toner pack from the printer. Use the three plugs on the side of the waste toner pack to seal the opening. Store it in its original packaging. Remove OPC Drum Cartridge Remove the OPC drum cartridge and store it in its original packaging.
Replace the original screen covers on the top of the printer. Repack the 5-bin mailbox in its original shipping carton for storage or shipment. If you’re returning the printer for service, you don’t need to return the 5-bin mailbox, unless the problem is with the 5-bin mailbox. Remove the Lower Feeder Unit If you don’t have a lower feeder unit installed, skip to the next section.
Repack the lower feeder unit in its original ship- ping carton for storage or shipment. If you’re returning the printer for service, you don’t need to return the lower feeder unit, unless the problem is with the lower feeder unit. Repack the Printer Before repacking the printer, verify that the following actions have been completed.
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Repacking If you need replacement packaging, in the United States call MINOLTA-QMS at 1 (251) 633-4300 x2530 and request part number 2600674-901. For locations outside the United States, refer to the Service & Support Guide or www.minolta-qms.com. Place the lower cushions into the shipping carton’s base.
Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Top View 4" (102 mm) 16" (406 mm) Height 37" (940 mm) 4" (102 mm) 38" (965 mm) 18"...
Power Requirements Power Japan 100 VAC 50–60 Hz 12 amps North America 120 VAC 50–60 Hz 8 amps Europe 220–240 VAC 50–60 Hz 6 amps Latin America 120 VAC 50–60 Hz 8 amps 220–240 VAC 50–60 Hz 6 amps Voltage Fluctuation Rate Japan 100 VAC ±10% North America...
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water pipes, refrigerators, and any strong electromagnetic field (such as that created by an air conditioner), open flames, or items that can easily burn, or items that produce excessive vibration. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.
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Date and time information that appears on the header and/or trailer page is passed to the MINOLTA-QMS printer by the host computer. Since this information is passed in real time, it is virtually impossible for there to be any confusion regarding the century date.
Engine and Controller Specifications Engine Engine Minolta NC-L4001 Duty cycle Simplex letter/A4 pages 8,000 average prints and up to 35,000 per month maximum prints per month* *The duty cycle will be affected by the media type, percent coverage, and the number of monochrome versus color pages.
General Printer type Desktop, non-impact, 4-color printer Print method Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black dry toner image transfer to print media Fuser: Heated rollers Resolution Standard: 1200x600 dpi Toner Type: Microfine, dry, single component Packaging: User-replaceable cartridges Warm-up time...
Electrical Voltage and Power Voltage and US: 120 volts 10% at 50–60 Hz 3 Hz frequency Japan: 100 volts 10% at 50–60 Hz 2 Hz International: 220-240 volts +10% at 50–60 Hz 3 Hz Phase Single Power Maximum Mode consumption Operation 100/120 volts—1000 watts 220 volts—1100 watts...
Environmental Noise level Printing: Less than 55 dB (A) Standby: Less than 41 dB (A) Relative Operating: 15-85% RH (noncondensing) humidity Transportation/Storage: 30–85% RH (noncondensing) Temperature Operating: 50-95° F (10-35° C) range Transportation/Storage: 32-95° F (0-35° C) Altitude Operating: 0-8202 ft (0-2500 m) Inclination Operating: 1°...
Physical Main Body Main Body with Lower Main Body with Duplex Input Feeder Unit and Lower Input Feeder Dimensions W: 18.2 in. (463 mm) W: 18.2 in. (463 mm) W: 18.2 in. (463 mm) H: 20.6 in. (511 mm) H: 22.0 in. (560 mm) H: 22.0 in.
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Index 5-bin mailbox Autoduplex Print speed Auto-Image Density Control ( AIDC) Accessories 5-bin mailbox BuzzBox Border line DIMM Installation Browser software Dual In-Line Memory Module (DIMM) Setting up Duplex unit Buttons Media tray Restore Defaults Printer stand and/or cabinet BuzzBox Additional memory Installation Adjust Input Bin...
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Cancelling Job Driver, printer See Status messages See Windows Me/98/95 Configuration Cassette (see tray) Methods or Windows XP/2000/NT4 Cleaning Configuration Methods AIDC sensor Dual In-Line Memory Module Cleaning solutions See DIMM Image darkness sensor Duplex Collate Definition Choosing Manual duplexing Color Button Printing Configuration...
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Fuser oil roller Landscape orientation Replacement Choosing Fuser unit and transfer roller Laser lens cover Loading media Lower input feeder Removing Home page, printer Hotlink Media sources Printer setting Mail page Mailbin Power Off See Status messages Mailbox Idle See Status messages Maintenance Image darkness sensor Paper exit rollers...
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Media Jam Mail Bin Ordering consumables See Status messages Orientation Media Jam MPT Choosing See Status messages Output Bin Full Media Jam Transfer See Status messages See Status messages Media Jam Upper Tray See Status messages Packaging, printer Media Jam X Replacement See Status messages Page, definition...
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Print quality Printer web page All black sheet Accessing with Internet Explorer Colors not correct Accessing with Netscape Faded on one side Printing Horizontal lines Area Image blurred Configuration, Windows printer driver Image comes off when rubbed Envelopes Irregular print Labels Lines on every page Method...
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Return Merchandise Authorization Number Toner Toner cartridges Returning, printer Warm-up time Static electricity discharge Reverse Page Order Status component RMA number Status message Adjust Input Bin Calibrating Cancel job Screen cover Cancelling Job Send component Energy Saver Service Call Message Idle Service messages Mailbin Power Off...
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Downloading via parallel Two-sided Printing Specifications Updating Upper (standard) tray Temperature requirements Thick stock Ventilation grilles Loading Viewing the Crown Print Monitor Printing Toner Toner Cartridge Warming Up Storage See Status messages Transfer belt Warming up message Lowering Warm-up time Raising to install OPC drum cartridge Waste toner pack Transfer belt unit fixture...
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