Symptom
Cause
Image
The transfer belt is defective. Remove the transfer belt. If necessary, replace it.
defects in
same place
on every
page.
Abnormal
Width of abnormal area:
areas (white
1.25" (31.75 mm)
or black belt)
appear in a
The toner cartridge is
regular
damaged.
pattern.
Width of abnormal area:
3" (76.2 mm)
ABCDE
The transfer belt is damaged.
ABCDE
ABCDE
Width of abnormal area:
3.25" (82.55 mm)
ABCDE
The OPC drum cartridge is
damaged.
Width of abnormal area:
8" (203.2 mm)
The transfer belt is damaged.
Solving Problems with Printing Quality
Solution
Remove the toner cartridge with the color causing the
abnormal image. Replace it with a new toner cartridge.
Replace the transfer belt.
Replace the entire drum kit.
Replace the transfer belt.
117