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Installing or Replacing MPM+/MPMx Card on the RealPresence
Collaboration Server (RMX) 4000
When upgrading from MPM+ to MPMx, all connections to the RTM-IP 4000 require Ferrite cables.
If only one media card is installed in the system, it must be inserted in the top slot of the RMX
chassis.
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Polycom, Inc.
— A fault is generated on the system.
— For each disconnected participant, a participant disconnection event is written to
the CDR with the disconnection cause Disconnected by Operator.
— New participant connections are blocked when the card is removed.
— If an RTM ISDN card is connected to the MPM+/MPMx card it is also powered off
and all ISDN and PSTN participants are disconnected.
— When an RTM ISDN card is removed, its resources are deducted from the system
Resources list.
— A Log File entry is written indicating MPM+/MPMx card removal.
— Port usage is re-calculated and the Port Gauges and Video/Voice Port Configuration
dialog boxes are updated.
When the blue HS LEDs on the MPM+/MPMx, RTM ISDN and Control Unit stop
flashing and remain lit, unscrew the captive screws and move the ejector levers to their
fully open position and remove the MPM+/MPMx card.
Carefully slide the MPM+/MPMx card out through the front panel.
If applicable, loosen the captive screws and remove the slot cover.
On the card to be installed, move the ejector levers to their full open position.
Insert the card into the slot until the ejector levers touch the front edge of the card cage.
Push the ejector levers to their closed position and tighten the captive screws on each
side of the card, securing the MPM+/MPMx card to the RMX.
The blue HS LEDs on the MPM+/MPMx card and the Control Unit start flashing and
the power on cycle for the card is initiated:
— The card's resources are added to the system resources list
— The number of available resources on the RMX is usually increased to the current
CFS license level
Chapter 2-Component Replacement
2-9
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