Options For Accessing The Service Processor - Fujitsu SPARC Enterprise T5440 Service Manual

Diagnostic Flowchart Actions (Continued)
TABLE:
Action
No. Diagnostic Action
8. Determine if the
fault was detected
by PSH.
9. Determine if the
fault was detected
by POST.
10. Contact technical
support.
Related Information
"Server Diagnostics Overview" on page 9
■
SPARC Enterprise T5440 Server Administration Guide
■

Options for Accessing the Service Processor

There are three methods of interacting with the service processor:
Integrated Lights Out Manager (ILOM) shell (default) – Available via the System
■
Management Port and the Network Management Port.
ILOM browser interface (BI) – Documented in the Integrated Lights Out Manager 3.0
■
Web Interface Procedures Guide.
ALOM CMT compatibility shell – Legacy shell emulation of ALOM CMT.
■
14 SPARC Enterprise T5440 Server Service Manual • July 2009
Resulting Action
If the fault displayed included a uuid and
sunw-msg-id property, the fault was detected by the
Solaris Predictive Self-Healing software.
If the fault is a PSH-detected fault, refer to the PSH
Knowledge Article web site for additional
information. The Knowledge Article for the fault is
located at the following link:
(http://www.sun.com/msg/)message-ID
where message-ID is the value of the sunw-msg-id
property displayed by the show faulty command.
After the FRU is replaced, perform the procedure to
clear PSH-detected faults.
POST performs basic tests of the server components
and reports faulty FRUs. When POST detects a
faulty FRU, it logs the fault and if possible, takes the
FRU offline. POST detected FRUs display the
following text in the fault message:
Forced fail reason
In a POST fault message, reason is the name of the
power-on routine that detected the failure.
The majority of hardware faults are detected by the
server's diagnostics. In rare cases a problem might
require additional troubleshooting. If you are unable
to determine the cause of the problem, contact your
service representative for support.
For more information
"Identifying Faults
Detected by PSH" on
page 44
"Clear Faults Detected by
PSH" on page 49
"POST Fault Management
Overview" on page 19
"Clear Faults Detected
During POST" on page 48
"Obtain the Chassis Serial
Number" on page 62