Mpf Misfeed Jam - Dell C3765dnf Color Laser Printer User Manual

Action
2a
Use thick paper that is 216 g/m
Does this solve your problem?
2b Use thin paper that is 60 g/m
Does this solve your problem?
2c
Load coated paper one sheet at a time.
Does this solve your problem?
2d Ensure that the print media is not curled.
Does this solve your problem?
2e
Is the print media damp?
3a
Fan the print media.
Does this solve your problem?
3b Wipe the retard roller in tray1 or the optional 550-sheet feeder with a
cloth moistened with water.
Does this solve your problem?
3c
Turn over the print media.
Does this solve your problem?
4a Use print media that is not damp.
Does this solve your problem?
4b
Replace the drum cartridges.
Does this solve your problem?

MPF Misfeed Jam

Action
1
Ensure that the MPF is properly inserted.
Does this solve your problem?
2a Use thick paper that is 216 g/m
Does this solve your problem?
2b
Use thin paper that is 60 g/m
Does this solve your problem?
2c Load coated paper one sheet at a time.
Does this solve your problem?
548
Troubleshooting Guide
2
or less.
2
or more.
2
or less.
2
or more.
Yes No
The task is complete. Go to action 3a.
The task is complete. Go to action 3a.
The task is complete. Go to action 3b.
The task is complete. Go to action 3a.
Go to action 3c. Go to action 3a.
The task is complete. Go to action 3b.
The task is complete. Go to action 4b.
The task is complete. Go to action 4a.
The task is complete. Go to action 3a.
The task is complete. Contact Dell.
Yes No
The task is complete. Proceed to the action
corresponding to the
type of the print media
being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
• Envelope - 2d
If using paper other
than the above, go to
action 2e.
The task is complete. Go to action 3a.
The task is complete. Go to action 3a.
The task is complete. Go to action 3b.