Page 1 N8100-1061F/1062F/1063F/1100F/1125F/1126F NEC Express5800/120Rh-2 User's Guide 5th Edition 5-2006 ONL-4133eN-120Rh2-100-99-0604...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 6 User's Guide, contact the sales agent where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).
Page 7: Preface
PREFACE Welcome to the NEC Express5800/120Rh-2 server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
Page 8: About This User's Guide
Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached CD-ROM "NEC EXPRESSBUILDER". Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 9: Text Conventions
Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003 x64 Editions.
Page 10: Table Of Contents
CONTENTS Preface ..............................i About This User's Guide........................ii In the Package..........................iii Chapter 1 Notes on Using Your Server ................ 1-1 Warning Labels ..........................1-2 Safety Notes..........................1-3 General ............................ 1-3 Power Supply and Power Cord Use..................1-5 Rack............................1-6 Installation, Relocation, Storage, and Connection..............1-7 Cleaning and Working with Internal Devices ................
Page 11 Installing the Server........................3-5 Restricted Access Location ......................3-6 ESD Precaution ........................3-6 Checking Components ......................3-6 Required Tools .........................3-6 Installation Procedure for NEC Rack/Third Vendor's Rack .............3-7 Removing the Server from the Rack Assembly..............3-14 Connecting Peripheral Devices....................3-16 Connecting Power Cord......................3-18 Turning On the Server ........................3-20 Installing Operating System .......................3-22...
Page 12 Chapter 4 Configuring Your Server ................4-1 System BIOS (SETUP)........................ 4-1 Starting SETUP Utility ......................4-2 Description on On-Screen Items and Key Usage ..............4-3 Menu and Parameter Descriptions................... 4-4 SCSI BIOS (SCSISelect) ......................4-19 Using SCSISelect Utility ....................... 4-19 Configuring SCSI Controller on Mother Board ..............
Page 13 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console..........6-4 NEC EXPRESSBUILDER for DOS-based with Remote Console ..........6-9 Starting ...........................6-10 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu)......6-13 Configuration Diskette Creator....................6-14 NEC ESMPRO ...........................6-18 Functions and Features......................6-18...
Page 14 viii Problems with Configuration Diskette Creator ..............8-26 Problems with Disk Array Configuration ................8-26 Collecting Event Log ......................... 8-27 Collecting Configuration Information..................8-28 Collecting Dr. Watson Diagnostic Information................8-29 Memory Dump........................... 8-29 Preparing for Memory Dumping ................... 8-29 Saving the Dump File ......................8-30 Recovery for Windows 2000 System..................
Page 15 MO Device ..........................D-2 Partition Size ...........................D-3 Installing Windows Server 2003 x64 Editions................D-4 Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER"..D-4 Windows Server 2003 x64 Editions Clean Installation ............D-6 Reinstallation to Multiple Logical drives ................D-8 Updating the System ......................D-10 Driver Installation and Advanced Settings ................
Page 16 MO Device ..........................F-2 Partition Size ........................... F-3 Installing Windows 2000 ......................F-4 Creating "Windows 2000 OEM-DISK for NEC EXPRESSBUILDER"......... F-4 Windows 2000 Clean Installation.................... F-6 Reinstallation to Multiple Logical Drives ................F-7 Updating the System - Installing Service Pack - ..............F-9 Driver Installation and Advanced Settings.................
Page 17: Chapter 1 Notes On Using Your Server
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server.
Page 18: Warning Labels
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your service representative.
Page 19: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
Page 20 1-4 Notes on Using Your Server CAUTION Keep water or foreign matter away from the server. Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the server.
Page 21: Power Supply And Power Cord Use
Notes on Using Your Server 1-5 Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. Do not connect the ground wire to a gas pipe.
Page 22: Rack
1-6 Notes on Using Your Server Rack CAUTION Do not carry or install the server only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices.
Page 23: Installation, Relocation, Storage, And Connection
Notes on Using Your Server 1-7 Installation, Relocation, Storage, and Connection WARNING Disconnect the power cord(s) before installing or removing the server. Make sure to power off the server and disconnect the power cord(s) from a power outlet before installing/removing the server. All voltage is removed only when the power cords are unplugged.
Page 24 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 25: Cleaning And Working With Internal Devices
Notes on Using Your Server 1-9 Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this User's Guide. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 26: During Operation
1-10 Notes on Using Your Server During Operation CAUTION Do not pull out or remove the server from the rack unnecessarily. Do not pull out or remove the server from the rack unnecessarily. Pulling out or removing the server from the rack may cause not only the server to operate incorrectly but also the server to fall on people to make them injured.
Page 27: For Proper Operation
Notes on Using Your Server 1-11 FOR PROPER OPERATION Observe the following notes for successful operation of the server. Use of the server ignoring the notes will cause malfunctions or failures of the server. Install the rack assembly in a place that meets requirements for successful operation. For details, see Chapter 3, "Setting Up Your Server."...
Page 28 NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage...
Page 29: Transfer To Third Party
Notes on Using Your Server 1-13 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Server Hardware Make sure to provide this User's Guide along with the server to a third party. Provided Software To transfer or sell any software application that comes with the server to a third party, the following requirements must be satisfied:...
Page 30: Disposal And Consumables
The server contains some components that are only good for a limited period of time and require replacement, such as fans, internal batteries, the internal CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
Page 31: User Support
Notes on Using Your Server 1-15 USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it.
Page 32 1-16 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 33: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server. OVERVIEW Your server is a modular, multiprocessing server based on the Intel Xeon microprocessor.
Page 34: External View
2-2 General Description External View Drive cover Logic cover Switches, indicators, and front I/Os Optical disk drive (CD-ROM drive) Floppy disk drive Backup file device bay SCSI hot-plug hard disk drive bay...
Page 35: Front View With Front Bezel Closed
General Description 2-3 Front View with Front Bezel Closed The following figure shows the location of the front system features. Front bezel The front bezel is a cover protecting the front devices during daily operation. A security key is provided to lock the cover. Key slot Insert the security key into this slot when unlocking the front bezel.
Page 36: Front View With Front Bezel Removed
2-4 General Description Front View with Front Bezel Removed 3-1 3-2 3-3 3-4 3-5 6-1 6-2 10-1 10-2 10-3 Captive thumb screws (1 at the right and left each) The screws secure the server to the rack. Handles (1 at the right and left each) Hold the handles when dismounting/mounting the server from/in the rack.
Page 37: General Description
General Description 2-5 Serial port B (COM B) connector Used to communicate with the remote console via direct connection. Backup device bay Mount an optional DAT or AIT drive in this bay. 3.5-inch floppy disk drive This drive reads/writes data from/to the 3.5-inch floppy disk. 10-1 Disk access LED 10-2 Disk slot 10-3 Eject button...
Page 38: Rear View
2-6 General Description Rear View 14-2 14-1 13 12 11 10 17-1 18 16 17-2 Low-profile PCI board extension slots Mount PCI boards of the low-profile type into the slots. The slots are called 3C, 2C, and 1C from top. Captive thumbscrew Secure the logic cover.
Page 39 General Description 2-7 UID (Unit ID) switch Press this switch to turn on/off the UID LEDs on the front and rear panels of the server. Pressing the switch once turns on the LEDs. Pressing it again turns them off. DUMP switch Press this switch to dump memory.
Page 40: Internal View
2-8 General Description Internal View 13-1 13-2 13-3 13-4 FRONT REAR SCSI backplane Cooling fans 2-1: FAN1 2-3: FAN3 2-2: FAN2 2-4: FAN4 Support arm Power supply unit Remote management card Mother board Riser card Chassis intrusion switch DIMM (Two DIMMs are mounted as standard in slots #7 and #8.) Processor (mounted under the CPU and heat sink) Processor duct (dashed-line) Front panel board...
Page 41: Mother Board
General Description 2-9 Mother Board 13-1 13-2 FRONT REAR Main power connector Lithium battery CMOS clear jumper switch Hard disk drive access LED pin header (Connect the LED relay cable of an additional SCSI/RAID controller.) Remote management card socket SCSI 1 connector (for SCSI hard disk drives) SCSI 2 connector (for backup file device) Password clear jumper switch Connectors for external device...
Page 42: Status Indicators
The table below explains the STATUS LED indication, the meanings, and the procedures. NOTES: If NEC ESMPRO or the offline maintenance utility is installed, you can confirm the cause of a failure by referring to the error log. If shutdown processing can be performed through the operating system when you want to restart the system after turning the power off, restart the system by performing shutdown processing.
Page 43 General Description 2-11 STATUS LED Description Procedure indication On (green) The server is operating normally. – Flashing The server is operating with the Check the AC POWER LED indication • (green) memory, CPU in degraded state. on the rear panel of the server. Identify the device in degraded state An uncorrectable memory error •...
Page 44: Disk Access Led
2-12 General Description DISK ACCESS LED ( ) The DISK ACCESS LED indicates the status of the hard disk drive mounted in the 3.5-inch disk bay. The LED turns green each time access is made to the hard disk drive. When the DISK ACCESS LED turns amber, it indicates that a hard disk drive failure has occurred.
Page 45: Hard Disk Drive Led
General Description 2-13 Hard Disk Drive LED The disk LED mounted in the 3.5-inch disk bay indicates the following depending on the status: Flashing (green) The LED indicates that the hard disk drive is accessed. On (amber) The LED indicates a failure of a hard disk drive mounted in disk array configuration. NOTE: Even if one of the hard disk drives fails in disk array configuration (RAID1 or RAID5), the server can continue operation.
Page 46: Lan Connector Leds
2-14 General Description LAN Connector LEDs There are two LEDs for each of the two LAN ports (connectors) on the rear panel. Speed LEDs LINK/ACT LEDs LINK/ACT LED Each LINK/ACT LED indicates the status of the standard network port of the server. While power is supplied to the server and HUB and the connection is correct, the LED is on (green).
Page 47: Ac Power Led
General Description 2-15 AC POWER LED There is an AC POWER LED for the power supply unit on the rear. The LED turns green and flashes when the power supply unit receives AC power from the power cord, which is connected to the AC inlet.
Page 48: Standard Features
BIOS password feature Mechanical security lock Remote Management Card Redundant fans (option) Management Utilities Easy and Fine Setup NEC ESMPRO NEC EXPRESSBUILDER (system setup NEC DianaScope utility) Configuration Parameter Diskette Creator Maintenance Features SETUP (BIOS setup utility) SCSISelect (SCSI device utility)
Page 49: Power Supplies
General Description 2-17 Power Supplies The power supply consists of the power supply bay and one power supply module. A second power supply module can be purchased to provide a redundant, 1+1 system. With either configuration, the power supply provides 600 watts of power and is designed to minimize EMI. The power subsystem supports implementation of remote management features including remote enable that permits power to be activated from a variety of sources.
Page 50: Saf-Te Logic
2-18 General Description SAF-TE LOGIC NOTE: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in systems that include the standard SCSI disk drive cage. The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring.
Page 51: Pci Riser Slots
General Description 2-19 PCI Riser Slots The mother board has two PCI riser slots. Riser slot B provides the following features: Bus speed up to 100 MHz 184 pin, 5 volt keyed, 64-bit expansion slot connector Support for a 3-slot PCI riser card Support for both full length and low profile PCI cards Riser C provides the following features: Bus speed up to 66 MHz...
Page 52: Network Controller
2-20 General Description Network Controller NOTE: To ensure EMC product regulation compliance, the system must be used with a shielded LAN cable. The mother board uses a dual-channel Ethernet Controller and supports 10Base-T/100Base- TX/1000Base-T network subsystems. The network controller supports the following features: 64-bit, 100 MHz PCI-X interface Integrated IEEE 802.3 10Base-T, 100Base-TX, and 1000Base-T compatible PHY IEEE 820.3u auto-negotiation support...
Page 53: Remote Management Card (Rmc)
5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The RMC supports the NEC DianaScope, which allows remote server management through networks. Events monitored by the manager system include over-temperature and over-voltage conditions, fan failure, or chassis intrusion.
Page 54: Degradation Feature
Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility of the server, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed. REMOTE POWER-ON FEATURE (WAKE ON LAN) The remote power-on function turns on the server through a network.
Page 55: System Security
General Description 2-23 SYSTEM SECURITY To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn).
Page 56: Using Passwords
2-24 General Description Using Passwords You can set either the user password, the supervisor password, or both passwords. If only the user password is set, you: Must enter the user password to enter BIOS Setup. Must enter the user password to boot the server if Password on Boot is enabled in the BIOS Setup.
Page 57: Summary Of Software Security Features
General Description 2-25 Summary of Software Security Features The table below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the BIOS Setup and go to the Security Subsystem Group, menu.
Page 58 2-26 General Description Feature Description Control access to To control access to using the system, set a user password and enable it the system other through Setup. than BIOS Setup: To disable a password, change it to a blank entry in the Change Password set user password menu of the User Password Option menu found in the Security Subsystem Group.
Page 59: Nec Expressbuilder
General Description 2-27 NEC EXPRESSBUILDER The CD-ROM that comes with the server contains a setup utility called "NEC EXPRESSBUILDER." The major functions of the NEC EXPRESSBUILDER are: To install the Operating System. "Express Setup" helps you to install the Windows Operating System. (See Chapter 5) To diagnose the system.
Page 60: Nec Esmpro
NEC DianaScope The NEC DianaScope is a software for the remote management of the NEC Express5800 series. The NEC DianaScope can control the managed server even if OS is not running on the managed server. See Chapter 6 and online document in the NEC EXPRESSBUILDER.
Page 61: Using Your Server
General Description 2-29 USING YOUR SERVER This section describes basic operations of the server including how to use devices such as the floppy disk drive and the CD-ROM drive. See Appendix B for notes on using the floppy disk, CD-ROM, and accessories including the keyboard and the mouse.
Page 62 2-30 General Description Slide the front bezel to the left a little to remove the tab from the frame and then remove the front bezel from the server. To install the front bezel, latch the tab at the left side of the front bezel on the server frame. After the installation, lock the front bezel by using the key for security.
Page 63: Power Switch
General Description 2-31 POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the computer chassis. The POWER LED lights in green. POWER POWER LED switch IMPORTANT: If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered.
Page 64 ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress. (To display the POST check results, press Esc.)
Page 65: Post Execution Flow
General Description 2-33 POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key"...
Page 66 2-34 General Description POST displays SCSI ID numbers used by the connected SCSI devices on the screen. After a few seconds, POST displays the following message prompting you to launch the BIOS setup utility, SETUP, stored in the system memory of the server. This message appears at bottom left on the screen.
Page 67: Post Error Messages
General Description 2-35 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.
Page 68: Identification Of Servers (Uid Switch)
2-36 General Description Identification of Servers (UID Switch) An "UID (Unit ID) LED" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the LED identifies the server you are going to maintain. The UID LED goes on when the UID (Unit ID) switch on the front panel is pressed.
Page 69: Floppy Disk Drive
General Description 2-37 Floppy Disk Drive The server is provided with the 3.5-inch floppy disk drive on its front to write/read data to/from a floppy disk. The server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB.
Page 70 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 71: Cd-Rom Drive
General Description 2-39 CD-ROM Drive The server is provided with the CD-ROM drive on its front to read data from a CD-ROM (read-only compact disk). The CD-ROM provides larger and faster data read than the floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 72 2-40 General Description As shown in the figure below, hold the tray with a hand and press the CD-ROM with fingers of another hand to make the hole of the CD-ROM fit to the rotor at the center of the tray. Rotor Press this part of CD-ROM.
Page 73 General Description 2-41 After taking out the CD-ROM, return the tray into the drive. When you fail to eject the CD-ROM tray with the Eject button and take out the CD-ROM from the server, follow the procedure below. Emergency hole Press the POWER switch to power off the server.
Page 74 2-42 General Description NOTE: Use of the CD-ROM Keep the following notes in mind to use the CD-ROM for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the CD-ROM.
Page 75: Chapter 3 Setting Up Your Server
Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system, on a step-by-step basis.
Page 76: Setup Flow
Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.
Page 77: Selecting Server Site
Setting Up Your Server 3-3 SELECTING SERVER SITE To use the server, install it on a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your service representative for the installation of the server on the rack. WARNING Observe the following instructions to use the server safely.
Page 78 3-4 Setting Up Your Server Do not install the rack in the places listed below. Installing the rack or mounting the server on the rack in such a place may cause some malfunction to occur. Narrow space from which devices cannot be pulled out from the rack completely Place that cannot bear the total weights of the rack and devices mounted on the rack Place where stabilizers cannot be installed or where the rack can be installed only after the practice of proper earthquake-resistant construction...
Page 79: Unpacking The System
Setting Up Your Server 3-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
Page 80: Restricted Access Location
3-6 Setting Up Your Server Restricted Access Location The server is intended for installation in a restricted access location, mounted above a non- combustible material. ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components.
Page 81: Installation Procedure For Nec Rack/Third Vendor's Rack
Setting Up Your Server 3-7 Installation Procedure for NEC Rack/Third Vendor's Rack This server can be installed in either the NEC rack or a third vendor's rack. Take the following procedure to install the server in the rack: IMPORTANT: When installing the optional cable arm, see the instruction manual provided with the cable arm.
Page 82 3-8 Setting Up Your Server Only the inner rails remain screwed to the server when the rail assemblies have been removed. Inner rails IMPORTANT: The removed rail assemblies are to be installed on the inner rails later. To install each rail assembly on the correct inner rail, make a mark on the assemblies.
Page 83 Install three core nuts in 1U (the minimum unit of rack height). Three slots (angle holes) are opened per 1U of a rack. Install the core nuts at the three slots. (For any NEC rack, round marks are put in the unit of 1U.) For two core nuts installed on the front of the rack, the upper and lower nuts are used to fix the front of the rail assembly, and the center is used to support the set screw of the server.
Page 84: Installing The Rail Assemblies
3-10 Setting Up Your Server Installing the Rail Assemblies Make sure of the right side rail assembly or the left one when installing it. See the figure below. Front Rear Left side rail assembly Right side rail assembly Loosen a screw securing the rail assembly. Screws Align the front and rear frames of rail assembly to the location where the core nuts are installed.
Page 85 Setting Up Your Server 3-11 Installing the Server CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. Do not lift the server only by a single person. Do not pinch your finger with mechanical components.
Page 86 3-12 Setting Up Your Server At least two persons are required to install the server. Securely hold the server and install it in the rack. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed on the rack, and then slowly push the server into the rack.
Page 87: Securing The Server
Setting Up Your Server 3-13 Securing the Server Captive thumb screws Push the server into the rack as far as it will go. Tighten the right and left captive thumb screws on the front panel to secure the server to the rack.
Page 88: Removing The Server From The Rack Assembly
3-14 Setting Up Your Server Removing the Server from the Rack Assembly The server should be removed from the rack by at least two persons. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 89 Setting Up Your Server 3-15 Hold the handle and pull out the server from the rack slowly and carefully. The server clicks to be latched. Captive thumb screws Handles Pull out the server from the rack with the right and left release lever pressed to release the latch.
Page 90: Connecting Peripheral Devices
See pages 1-3 to 1-8 for details. Do not connect any interface cable with the power cord of the NEC Express Server plugged to a power source. Do not use any unauthorized interface cable.
Page 91: Setting Up Your Server
Setting Up Your Server 3-17 Device with the serial interface (e.g., Management PC) FRONT Device with the serial interface (multiport repeater) Mouse USB device Keyboard REAR Finally connect the provided power cord to the receptacle. USB device If connecting the server to UPS, Device with the Display unit see the explanation below.
Page 92: Connecting Power Cord
3-18 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
Page 93 The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control power supply with an application (NEC ESMPRO/UPSController) that controls the UPS, connect the power cord to an SWITCH OUT outlet.
Page 94: Turning On The Server
3-20 Setting Up Your Server TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
Page 95 POWER LED The POWER LED on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).
Page 96: Installing Operating System
Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive and reboot the system. Select [Tools].
Page 97: Chapter 4 Configuring Your Server
Chapter 4 Configuring Your Server Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
Page 98: Starting Setup Utility
Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen. Press <F2> to enter SETUP Press F2 to start the SETUP utility and display its Main menu.
Page 99: Description On On-Screen Items And Key Usage
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Indicates there are submenus. Online help window Setup item...
Page 100: Menu And Parameter Descriptions
4-4 Configuring Your Server Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.
Page 101 Configuring Your Server 4-5 Main Option Parameter Description Your Setting System Time HH:MM:SS Set the system time. System Date MM/DD/YYYY Set the system date. Legacy Floppy A Disabled Set the settings of floppy disk drive A (standard configuration). 360Kb 5 1.2MB 5 720Kb 3 [1.44/1.25MB 3...
Page 102 4-6 Configuring Your Server Primary IDE Master/Primary IDE Slave/Secondary IDE Master/Secondary IDE Slave/Serial ATA Channel 0 Master/ Serial ATA Channel 1 Master Correspondence between the menu items and devices: Primary IDE Master: ATA hard disk drive 1 (option) Primary IDE Slave: ATA hard disk drive 2 (option) Secondary IDE Master: CD-ROM drive (standard)
Page 103: Processor Settings
Configuring Your Server 4-7 Processor Settings Option Parameter Description Your Setting Processor Retest [No] If yes, BIOS will clear historical processor status and retest the processor on the next boot. Processor Speed nnn GHz Displays clock speed for the processor. (View only) Displays CPU ID for processor, if Processor 1 CPUID Numeral...
Page 104 Displays Advanced Chipset Control submenu. Boot-time Diagnostic [Enabled] When disabled, the BIOS will display Screen the NEC logo during POST. Press Disabled Esc to switch to the POST execution screen. Reset Configuration Data [No] Select "Yes" if you want to clear the system configuration data during the next boot.
Page 105: Memory Configuration
Configuring Your Server 4-9 Memory Configuration Option Parameter Description Your Setting System Memory nnn KB Indicates the total capacity of the basic memory. (View only) Extended Memory nnnnnnn KB Indicates the total capacity of the extended memory. (View only) DIMM Group #1 - Normal Indicates the current memory status.
Page 106: Pci Configuration
4-10 Configuring Your Server PCI Configuration – Embedded SCSI submenu Option Parameter Description Your Setting SCSI Controller [Enabled] Enables or disables the onboard SCSI Disabled controllers. Option ROM Scan [Enabled] If Enabled, initialize device expansion ROM. Disabled ]: Factory-set – Embedded NIC (Dual Gbit) submenu Option Parameter Description...
Page 107: Peripheral Configuration
Configuring Your Server 4-11 Peripheral Configuration IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears. Reset any item with the yellow asterisk properly.
Page 108 4-12 Configuring Your Server Advanced Chipset Control Option Parameter Description Your Setting Enable Multimedia [No] Specify whether the system supports Timer the multimedia timer feature. Wake On Disabled Specify whether the remote power-on LAN/PME function through embedded NIC, PCI [Enabled] devices in slots 1 to 5 is enabled or disabled.
Page 109: Configuring Your Server
Configuring Your Server 4-13 Security The Security menu appears if you move the cursor to the position of "Security." Press Enter on "Set Supervisor Password" or "Set User Password," to display the following screen. Enter the passwords on the dialog box. Passwords may have up to eight characters including alphanumerics and symbols.
Page 110 4-14 Configuring Your Server Option Parameter Description Your Setting Set Supervisor Up to eight When the <Enter> key is pressed, the Password alphanumerics user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to Configuring Mother Board Jumpers in this...
Page 111 Specify whether to enable or disable the boot monitoring function on booting, or 5 Minutes select the time limit for timeout. 10 Minutes To use this function, install NEC 15 Minutes ESMPRO Agent. Set this item to 20 Minutes "Disabled" if the system is booted from...
Page 112 4-16 Configuring Your Server Option Parameter Description Your Setting Post Error Pause Disabled Specify whether to stop the POST once at the end of POST if an error occurs [Enabled] during the POST. AC-LINK Stay Off Specify the state of power when the AC power to the server is turn off once and [Last State] then on.
Page 113: System Management Submenu
Configuring Your Server 4-17 System Management Submenu Option Parameter Description Your Setting BIOS Version – Displays the current BIOS version. (View only) IPMI Specification – Displays IPMI specification version. Version (View only) BMC Device ID – Displays BMC device ID. (View only) BMC Device –...
Page 114 The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above. Exit The options on the menu are described below.
Page 115: Scsi Bios (Scsiselect)
Configuring Your Server 4-19 SCSI BIOS (SCSISelect) The SCSISelect utility is provided to configure the SCSI controller on the mother board (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. Using SCSISelect Utility Use the SCSISelect utility mainly to set the transfer speed of connected SCSI devices or to configure the internal hard disk drives connected to the onboard SCSI controller as a RAID drive...
Page 116 4-20 Configuring Your Server Running the Utility To run the utility, perform the following procedures: Power on the server. The following message appears while POST is in progress. IMPORTANT: The message appears for each additional SCSI controller. Adaptec SCSI BIOS Vxxx xxxxx (c) 2000 Adaptec, Inc.
Page 117: Additional Options
Configuring Your Server 4-21 Exiting the Utility To exit the utility, press Esc until a message prompts you to exit (if you changed any setting, you are prompted to save the changes before you exit). Configure/View SCSI Controller Settings The Configure/View Host Adapter Settings has the following menu items and parameters. Read descriptions to select a correct parameter for each menu item.
Page 118 4-22 Configuring Your Server SCSI Device Configuration Move the cursor onto "SCSI Device Configuration" and press Enter to display the submenu. The following table lists submenu items, available parameters, and descriptions. IMPORTANT: Select a parameter for each submenu item on a per- SCSI ID basis.
Page 119: Advanced Configuration
NOTE: For detail explanation on the HostRAID feature, see SCSISelect Utility User's Manual and Adaptec Storage Manager - Browser Edition User's Guide or Adaptec Storage Manager User's Guide. You may view or print these documents from the NEC EXPRESSBUILDER CD-ROM.
Page 120: Scsi Disk Utilities
4-24 Configuring Your Server SCSI Disk Utilities This utility scans the SCSI bus for SCSI devices, reports a description of each device. Run these utilities before configuring SCSI devices. To enter the utility, select "SCSI Disk Utilities" on the Options menu. The SCSI ID scan begins displaying the message as shown below.
Page 121: Configuring Scsi Controller On Optional Board
Configuring Your Server 4-25 Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the start-up message of the SCSISelect utility for the SCSI controller on the mother board.
Page 122: Raid Bios
4-26 Configuring Your Server RAID BIOS The RAID (Redundant Array of Inexpensive Devices) option available for your system is N8103- 80F/81F/86F RAID controller boards which give your system the added security of fault tolerance. If you want to change the RAID level or add additional hard disk drives to the array, use the RAID configuration utility.
Page 123: Raid Configuration
Configuring Your Server 4-27 RAID CONFIGURATION This section describes how to use the internal hard disk drives in the disk array RAID configuration. To use an external hard disk drive in a disk array, the optional disk array controller and the additional disk drive are necessary.
Page 124: Installing The Hard Disk Drives
4-28 Configuring Your Server Installing the Hard Disk Drives Install the two or more SCSI hard disk drives to your server. Refer to Chapter 9 for detail. IMPORTANT: Use two hard disk drives of the same revolution. In addition, use two hard disk drives of the same capacity if you are going to configure RAID1.
Page 125 Configuring Your Server 4-29 Select [Disabled] of Host RAID on Configuration menu and press Enter. Change it to [Enabled]. Press Esc. The confirmation message [Save Changes Mode?] appears. Select [Yes]. Press Esc to return to the Options menu. Select [Configure/View HostRAID] and press Enter.
Page 126: Main Menu
4-30 Configuring Your Server Main Menu When you select [Configure/View HostRAID Settings], the Main Menu as shown below appears upon completion of device scan. Main Menu Display ■ Indicates SCSI ID of hard disk drive or ID of array. ■ Type Indicates RAID level for the array, and available disk drive that is not in the array.
Page 127 Configuring Your Server 4-31 When you select the array on Main Menu, the detailed information of the hard disk drives in array is displayed. Detailed indications ■ Indicates SCSI ID of hard disk drive that configures the array ■ Type Indicates RAID level for the array.
Page 128: Creating Arrays
4-32 Configuring Your Server RAID Configuration by SCSISelect Utility Creating Arrays Take the following procedures to create an array. Requirements Before creating arrays, make sure the disks for the array are connected and installed in your system. Start the SCSISelect Utility. Select [Configure/View HostRAID Settings] from Options menu of the channel to create an array.
Page 129 Configuring Your Server 4-33 Select an RAID type in [Select RAID Type] window and press Enter. Put a cursor to the selected item, another window opens indicating the minimum and maximum number of disks to create an array and a message for assigning a spare disk. NOTE: For setting of RAID, see "Creating RAID0 Array"...
Page 130 4-34 Configuring Your Server Creating RAID0 Array To create a RAID0 array: Select [RAID-0] on [Select RAID Type] window. Use the cursor key to move the focus to the desired hard disk drive and determine it by Space, and then press Enter. An [X] mark is placed next to the selected hard disk drive.
Page 131 Configuring Your Server 4-35 Select [Yes] for the message [Create Array?] and press Enter. Selecting [No] terminates creating an array and returns to the main menu. Select [Yes] for the message [Are you sure?] and press Enter. Selecting [No] terminates creating an array and returns to the main menu. Press Esc when the message [Build Completed] is displayed to return to the main menu.
Page 132 4-36 Configuring Your Server Creating RAID1 Array To create a RAID1 array, perform either of the followings: Create a new RAID1 array. Migrate to RAID1 array using the data stored in an existing single disk. (Migration) Creating RAID1 array using the existing single hard disk drive is called "migration". In migration, the source hard disk drive must have been used as the boot disk in the standard SCSI connection.
Page 133 Configuring Your Server 4-37 IMPORTANT: To migrate the boot disk that contains an OS, refer to the "Migration in NEC Express5800 Windows". Make sure the copy source and copy destination. If they are incorrect, the data will no longer be restored.
Page 134 4-38 Configuring Your Server Creating RAID10 Array Select [RAID-10] on [Select RAID Type] window and press Enter. Use the cursor key to move the focus to the desired hard disk drive and determine it by Space, and then press Enter. An [X] mark is placed next to the selected hard disk drive.
Page 135 Configuring Your Server 4-39 The message "Do you want to make this array as bootable?" to prompt you to specify the boot priority of the new array appears. Select [YES] to specify, or [NO] to ignore, and then press Enter. Select [Yes] for the message [Create Array?] and press Enter.
Page 136 4-40 Configuring Your Server Deleting Arrays To delete an array: IMPORTANT: Back up the data in the hard disk drive of an array before you delete it. Otherwise, all data on the array is lost. Deleted arrays cannot be restored. On the main menu, move cursor to select the array you wish to delete and press Enter.
Page 137 Configuring Your Server 4-41 <RAID0> [Deleting information] window appears. Select the hard disk drive you wish to delete its partition or boot block, or select [None], then press Enter. <Example> Drive ID 0: Data in drive 0 is entirely erased. Data in drive 1 is reserved. Drive ID 1: Data in drive 1 is entirely erased.
Page 138 4-42 Configuring Your Server Creating Spare Disk Up to two spare disks can be assigned for one channel. Spare disk is available for RAID1 and RAID10 (spanning of RAID1) only. NOTE: Spare disk must have larger capacity than the hard disk drives configuring the array.
Page 139: Boot Priority
Configuring Your Server 4-43 On the main menu, make sure that the type of selected hard disk drive is changed to "Spare", and its status "Optimal". To unassign a spare disk, take the same steps from 1 to 4 except for selecting "Delete Spare"...
Page 140: Configuring Mother Board Jumpers
4-44 Configuring Your Server CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
Page 141 Configuring Your Server 4-45 The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server.
Page 142 4-46 Configuring Your Server (This page is intentionally left blank.)
Page 143: Chapter 5 Installing The Operating System With Express Setup
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows Server 2003 R2 Standard Edition / Microsoft® Windows Server 2003 R2 Enterprise Edition / Microsoft® Windows Server 2003 Standard Edition / Microsoft®...
Page 144: About Express Setup
If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. You can create a parameters file in advance using "Configuration Diskette Creator" included in NEC EXPRESSBUILDER.
Page 145: Microsoft Windows Server 2003
See Chapter 4 to confirm the settings. NEC ESMPRO Agent NEC ESMPRO Agent requires to install the necras.sys driver on your Windows system. If you install the Windows without using the Express Setup, run the "Update Express5800 system" in Master Control Menu.
Page 146: Optional Board Supported By Nec Expressbuilder
5-4 Installing the Operating System with Express Setup Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards; NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 147: Windows Server 2003
(BIOS and optional board specification) The document for installing Windows Server 2003 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows Server 2003 on this model.
Page 148: Creating Partition Size
5-6 Installing the Operating System with Express Setup Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 2900MB (Only Windows Server 2003) 3500MB (Windows Server 2003 with Service...
Page 149 Installing the Operating System with Express Setup 5-7 Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix D to re-install the system.
Page 150: The Flow Of Setup
No Floppy Disk Choose the Windows category In case [Skip] is selected Confirm or input parameters for the Windows installation Remove the Floppy Disk and CD-ROM Copying NEC Modules from the Drive ↓ Copying Selected Application Modules Insert Windows CD-ROM...
Page 151: Installing The Windows Server 2003
"Reinstalling the operation system when multiple logical drives exist" (Appendix D). Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. The system boots from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 152 5-10 Installing the Operating System with Express Setup If you select "Yes" at step 5, place a floppy disk into the floppy disk drive mounted on the server. If not, go on the next step. NOTE: If you set the floppy disk at this step, do not remove the floppy disk from the server until the message as removing the floppy disk appears.
Page 153 Installing the Operating System with Express Setup 5-11 Select the Windows family. Select "Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition" category. NOTE: If you select "Skip" at step 8, this menu does not appear. Go on the step 13. Next, [Basic Information] wizard appears.
Page 154 NOTE: This function requires mounting a floppy disk drive on your server. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
Page 155 Installing the Operating System with Express Setup 5-13 NOTE: About MegaRAID Storage Manager (hereinafter, refered to as "MSM") When N8103-91 board is connected, Windows Server 2003 Service Pack 1 or later is necessary to install MSM. When you try to install MSM, and the setting of whether to apply Service Pack is [No], the following message will be displayed during the Express Setup.
Page 156: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 157: Network Driver
Installing the Operating System with Express Setup 5-15 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 158: Optional Network Board Driver
Problems" described later in this chapter. Optional Network Board Driver If you want to utilize optional Network Board (N8104-86/88/111/103/109/112/113/115), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-86/88/111) "<CD-ROM Drive Letter>:\WINNT\DOTNET\BC5\PRO100\WS03XP32" In case of utilizing (N8104-103/109/112/113/115) "<CD-ROM Drive Letter>:\WINNT\DOTNET\BC5\PRO1000\WS03XP32"...
Page 159: Installation Of The Optional Network Board Driver
Installing the Operating System with Express Setup 5-17 Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
Page 160 5-18 Installing the Operating System with Express Setup Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 161 Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].
Page 162 Restart the system according to the message appeared on the screen. Installing SCSI Controller Driver (N8103-56/-95/N8190-126) If you utilize SCSI controller driver (N8103-56/95 or N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 163 Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears.
Page 164: Graphics Accelerator Driver
Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer] Run "SETUP.EXE" in the following directory. <CD-ROM Drive Letter>:\WINNT\DOTNET\VIDEO\SETUP.EXE Follow the message to continue the installation. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system.
Page 165 Installing the Operating System with Express Setup 5-23 Available switch options for Windows Server 2003 Boot.ini file. Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...
Page 166: Setting For Solving Problems
5-24 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 167 Installing the Operating System with Express Setup 5-25 IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
Page 168 5-26 Installing the Operating System with Express Setup Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
Page 169 Installing the Operating System with Express Setup 5-27 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 170: Installing Maintenance Utilities
To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.
Page 171: Updating The System - Installing Service Pack
Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Setup] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System] from the menu and the setup will start.
Page 172: Exceptional Setup
If you want to install the Operating system when the server has new mass storage device not to be supported by NEC EXPRESSBUILDER, follow the steps below. Read the manual supplied with the mass storage device before setting the server.
Page 173: Microsoft Windows 2000
USB interface and so on). See Chapter 4 to confirm the settings. NEC ESMPRO Agent NEC ESMPRO Agent requires to install the necras.sys driver on your Windows system. If you install the Windows without using the Express Setup, run the "Update Express5800 system"...
Page 174 5-32 Installing the Operating System with Express Setup Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards; NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 175: Windows 2000
Express server mainframe (BIOS and optional board specification) The document for installing Windows 2000 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows 2000 on this model.
Page 176 5-34 Installing the Operating System with Express Setup About Maintenance Partition (the area displayed as "MAINTE_P") The maintenance partition for server maintenance is reserved in the head of Hard Disk Drive (a partition of approximately 55MB). This area is for saving some maintenance utilities. Do not delete the maintenance partition.
Page 177 Installing the Operating System with Express Setup 5-35 For example, if the mounted memory size is 512MB, the partition size will be calculated by the above formula as follows: 1000MB + (512MB * 1.5) + (512MB + 12MB) + Application Size = 2292MB + Application Size Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk.
Page 178: The Flow Of Setup
No Floppy Disk Choose the Windows category In case [Skip] is selected Confirm or input parameters for the Windows installation Remove the Floppy Disk and CD-ROM Copying NEC Modules from the Drive ↓ Copying Selected Application Modules Insert Windows CD-ROM...
Page 179: Installing The Windows 2000
"Reinstalling the operation system when multiple logical drives exist" (Appendix D). Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. The system boots from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 180 5-38 Installing the Operating System with Express Setup "NOTE" appears. Click [Confirm] after reading that. NOTE: If some operating system has been installed on the hard disk drive already, the message which asks if you continue the installation appears. If you select "Yes" at step 5, place a floppy disk into the floppy disk drive mounted on the server.
Page 181 Installing the Operating System with Express Setup 5-39 Confirm or modify the parameters of disk array configuration. NOTE: If you do not use disk array controller, go on the next step. If a Disk array controller is connected to the server or the HostRAID is enabled, the [Configure RAID] dialogue-box appears.
Page 182 5-40 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
Page 183 NOTE: You can use this function only when the floppy disk drive is attached to the system. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
Page 184: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Click Start menu, point to [Program], [Accessory] and click [Explorer]. Run "PROSET.EXE" in the following directory.
Page 185 Installing the Operating System with Express Setup 5-43 Network Driver [When PROSet is not installed] Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. Right-click [Local Area Connection] and click [Properties] from pop-up menu. The [Local Area Connection Properties] dialog box appears.
Page 186 5-44 Installing the Operating System with Express Setup Optional Network Board Driver If you want to utilize optional Network Board (N8104-86/88/111/103/109/112/113/115) install the driver stored in NEC EXPRESSBUILDER CD-ROM. Refer to the re-installation procedure described in Appendix F. Network Driver for (N8104-86/88/111) [<CD-ROM DriveLetter>:\WINNT\W2K\BC5\PRO100\WIN2K]...
Page 187 Restart the system according to the message appeared on the screen. Installing SCSI Controller Driver (N8103-56/-95/N8190-126) If you utilize SCSI controller driver (N8103-56/-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 188 (Recommended)], and click [Next]. When the [Locate Driver Files] dialog box appears, select [Floppy disk drives], insert "Windows Server 2000 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. When the [Driver Files Search Results] dialog box appears, click [Next].
Page 189 Installing the Operating System with Express Setup 5-47 Available switch options for Windows 2000 Boot.ini file. Many different switches will be available if you edit Boot.ini File. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 170756 "Available Switch Options for the Windows NT Boot.ini File"...
Page 190: Setting For Solving Problems
5-48 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 191 Installing the Operating System with Express Setup 5-49 IMPORTANT: To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 12MB"...
Page 192 5-50 Installing the Operating System with Express Setup Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 193: Installing Maintenance Utilities
To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.
Page 194: Updating The System - Installing Service Pack
Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Setup] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System] from the menu and the setup will start.
Page 195: Exceptional Setup
If you want to install the Operating system when the server has new mass storage device not to be supported by NEC EXPRESSBUILDER, follow the steps below. Read the manual supplied with the mass storage device before setting the server.
Page 196: Hostraid
Microsoft Windows Server 2003 Standard Edition/Enterprise Edition Microsoft Windows 2000 Server/Advanced Server Configuration Method of disk arrays: BIOS utility, NEC EXPRESSBUILDER and ASMBE or Features HostRAID supports the hot swap rebuild function for the hot plug insertion (Hot-Swap) of hard disk drives (when SCSI HostRAID is installed).
Page 197: Notes
Installing the Operating System with Express Setup 5-55 Notes The following explains general notes on HostRAID: <SCSI HostRAID> Only a hard disk drive can be connected to a channel with which HostRAID is enabled through SCSI BIOS. To connect a device other than a hard disk drive, disable HostRAID and use it as the standard SCSI.
Page 198: Hostraid Setup Flow
ASMBE/ASM User's Guide *1 You can create RAID by using the NEC EXPRESSBUILDER. In this case, only you need to do is to set the HostRAID feature to "Enabled" by using SCSISelect Utility. *2 For Windows Server 2003 x64 Edition: Adaptec Storage Manager User's Guide For Windows Server 2003 and Windows 2000: Adaptec Storage Manager...
Page 199 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 200 6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all NEC servers, the NEC EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows Server 2003, Microsoft Windows 2000 or other operating systems (contact your service representative for the server certified operating systems).
Page 201: Chapter 6 Installing And Using Utilities
Installing and Using Utilities 6-3 Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu.
Page 202: Nec Expressbuilder
ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)
Page 203: Express Setup
If you install Windows Server 2003 or Windows 2000, after a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and install the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
Page 204 NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM. If your system has the Windows operating system, you may find it more...
Page 205 Installing and Using Utilities 6-7 – Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER Creates a support disk for installing Windows Server 2003 x64 Editions. – Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER Creates a support disk for installing Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition.
Page 206 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.
Page 207: Nec Expressbuilder For Dos-Based With Remote Console
Installing and Using Utilities 6-9 NEC EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with remote console. NEC EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port.
Page 208: Starting
Running NEC EXPRESSBUILDER from the management PC via LAN Running NEC EXPRESSBUILDER from the management PC via direct connection (COM B) For the procedure for starting NEC EXPRESSBUILDER for DOS-based with Remote Console, see "NEC DianaScope". IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.
Page 209 Automatically sets up the server. Tools Launch the features of NEC EXPRESSBUILDER individually. Help Help message on NEC EXPRESSBUILDER. Quit Quit NEC EXPRESSBUILDER. Setup The NEC EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured.
Page 210 Tools When you select the [Tools] on the Top Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC EXPRESSBUILDER for DOS-based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.
Page 211: Nec Expressbuilder For Windows-Based (Master Control Menu)
Some documents are provided in the PDF format. Use the Adobe Acrobat Reader to read these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu appears on the screen automatically. If the Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.
Page 212: Configuration Diskette Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. IMPORTANT: You can not create [Configuration Diskette] for Microsoft Windows Server 2003 x64 Editions.
Page 213 Installing and Using Utilities 6-15 Click [Configuration Diskette Creator]. Configuration Diskette Creator window is displayed. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click on [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Disk Environment] dialog box.
Page 214 6-16 Installing and Using Utilities Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save Setup Information] dialog box will appear.
Page 215 Installing and Using Utilities 6-17 Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.
Page 216: Nec Esmpro
6-18 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO (referred to as ESMPRO hereafter) lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Page 217: Adaptec Storage Manager - Browser Edition
This is because ASMBE uses the browser (Internet Explorer 5.5 or later). Before attempting to operate ASMBE, read the "Adaptec Storage Manager - Browser Edition User's Guide" included in NEC EXPRESSBUILDER CD-ROM. The manual explains the ASMBE installation procedure and notes on operating ASMBE.
Page 218: Adaptec Storage Manager
Recording HostRAID events into the event log Before attempting to operate ASM, read the "Adaptec Storage Manager User's Guide" included in NEC EXPRESSBUILDER CD-ROM. The manual explains the ASM installation procedure and notes on operating ASM. IMPORTANT: You cannot install ASM with EXPRESS Setup. Install...
Page 219: Megaraid Storage Manager (Server)
MSM. Setup with Express Setup You can install MSM with Express Setup contained in NEC EXPRESSBUILDER CD-ROM. When you start the Express Setup, a dialog to specify an application appears. Select [MSM] on the dialog.
Page 220: Power Console Plus
LSI Logic. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
Page 221 Installing and Using Utilities 6-23 MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install in one of NEC Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power Console Plus.
Page 222: Server Setup
6-24 Installing and Using Utilities Server Setup This section explains Power Console Plus setup in the NEC Express server in which the MegaRAID controller is mounted. Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server.
Page 223: Management Pc Setup
This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware – Machine: NEC Express5800 series PC/AT-compatible machine (which contains Intel Pentium or a CPU at least equivalent to it) – Memory: Size large enough for OS operation + 8MB or more –...
Page 224: Nec Dianascope
NEC DianaScope NEC DianaScope is software for the remote management of the NEC Express5800 series. See the online documents for details on the functions and installation of NEC DianaScope. NOTE: You need the server license to activate DianaScope for this product.
Page 225: Chapter 7 Maintenance
MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your service representative.
Page 226: Cleaning
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 227: Cleaning The Server
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 228: Cleaning The Interior
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the mother board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Page 229: Cleaning The Keyboard/Mouse
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP LED goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Page 230: Cleaning Cd-Rom
7-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP LED is lit). Press the CD tray Open/Close button on the front of the CD-ROM drive.
Page 231: System Diagnostics
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the NEC EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics.
Page 232: Starting And Ending The System Diagnostics
Plug the power cord and turn on the server. Use the NEC EXPRESSBUILDER CD-ROM to reboot the server. See the Chapter 6 "NEC EXPRESSBUILDER" for details. The following menu appears when started the server using the NEC EXPRESSBUILDER. Local console Remote console...
Page 233 Maintenance 7-9 Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the screen of the display changes in the following indication. Diagnosis tool title Test windows title TeDoLi(TEst & Diagnosis On Linux) Ver001.00(Build020901.1.1m) Test result Test End Start10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00...
Page 234 Select <Reboot> in the End user Menu above. The Express Server restarts, and NEC EXPRESSBUILDER boot the system. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Turn off the server and unplug the power cord from the receptacle.
Page 235: Relocating/Storing The Server
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 236 7-12 Maintenance (This page is intentionally left blank.)
Page 237: Chapter 8 Troubleshooting
Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the maintenance utility, NEC ESMPRO, to the server and client computers.
Page 238: System Viewers
Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 239: Leds
Troubleshooting 8-3 LEDS The server includes LEDs to indicate the server states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Chapter 2 "Status Indicators" lists the LED displays and their meanings and the actions taken at occurrences of failures.
Page 240: Error Messages
8-4 Troubleshooting ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).
Page 241: Post Error Messages
Troubleshooting 8-5 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.
Page 242: Troubleshooting
8-6 Troubleshooting Error Error message Recommended Action code 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F4 EISA CMOS not write able. 02F5 DMA Test Failed. 02F6 Software NMI Failed. 02F7 Fail-safe Timer NMI Failed. 0B22 Processors are installed out of order.
Page 243 Storage Controller in slot n (n: slot number) expansion ROM by using the BIOS SETUP utility (see Chapter 4). H/W Configuration of BMC is corrupted. Use the NEC EXPRESSBUILDER to configure the remote management card (see !! Update BMC F/W Configuration by Chapter 6).
Page 244 8-8 Troubleshooting Processor 1 Processor 2 DIMM #1 Group #1 DIMM #2 DIMM #3 Group #2 DIMM #4 DIMM #5 Group #3 DIMM #6 DIMM #7 Group #4 DIMM #8...
Page 245: Beep Codes
Troubleshooting 8-9 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the mother board.
Page 246: Solving Problems
8-10 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative.
Page 247 Troubleshooting 8-11 No screen display appears with beep: → Check whether DIMMs are connected to the mating connectors firmly. → Check whether DIMMs of different specifications are installed in the specific bank. See Chapter 9 for the specifications of DIMMs. →...
Page 248 8-12 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? →...
Page 249 Troubleshooting 8-13 The keyboard or mouse fails to operate: Is the cable properly connected? → You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server.
Page 250 8-14 Troubleshooting Fail to access (read or write) to the floppy disk: Does the floppy disk drive contain a floppy disk? → Insert a floppy disk into the floppy disk drive until it clicks. Is the floppy disk write-protected? → Place the write-protect switch on the floppy disk to the "Write-enabled" position. Is the floppy disk formatted? →...
Page 251 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Are SCSI devices properly configured? → When the server has external SCSI devices connected, hard disk drive settings, including SCSI ID and terminator, are required.
Page 252 8-16 Troubleshooting The server is not found on the network: Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard.
Page 253: Problems With Windows Server 2003 X64 Editions
Troubleshooting 8-17 Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category Error Event ID 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E- 4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 254: Problems With Windows Server 2003 R2
→ If you use "Hardware Management" which is provided by Windows Server 2003 R2, above-shown event log will be registered. For more details, refer to "Enabling the Hardware Management Feature bundled in Windows Server 2003 R2" on the following site. [NEC Express5800 Web Site] http://www.nec.co.jp/express/download/W2K3_R2...
Page 255: Problems With Windows Server 2003 And Windows 2000
→ Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken? → Use recovery process to recover the system. (See "Recovery for Windows 2000 System"...
Page 256 8-20 Troubleshooting The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting. → When the system does not restart automatically, restart it manually. The system restarts automatically when a stop error occurs, though the system is NOT adjusted to automatically restarting.
Page 257: Problems With Nec Expressbuilder
Troubleshooting 8-21 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 258: Problems With Express Setup
Client : Microsoft network client. Component : SNMP, IIS (Excluding Windows Server 2003) Application : NEC ESMPRO Agent Power Console Plus (if N8103-80/81 RAID controller is installed in the system) MegaRAID Storage Manager (if N8103-91 RAID controller is installed in the system)
Page 259 Troubleshooting 8-23 The following error log is included in the event log while operating the system: Event ID: Source: iANSMiniport Type: Error Category: None Description: Team #0:The last adapter has lost link. Network connection has been lost. → Though the above error is included in the event log when specifying the teaming, the LAN driver can work properly.
Page 260 8-24 Troubleshooting Windows 2000 started with different display resolution from the specified value. → If the specified display resolution can not be used, the system will use the nearest value or the default value of the driver. Entered the incorrect Product ID/CD key. →...
Page 261: Problems With Master Control Menu
Troubleshooting 8-25 The following message appears on the screen and the setup is suspended while the Express Setup is executing: Bad Command or filename Insufficient disk space → Follow the procedure described below and check the BIOS settings for the SCSI controller.
Page 262: Problems With Configuration Diskette Creator
8-26 Troubleshooting Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly.
Page 263: Collecting Event Log
CPU kit. When Windows 2000 is used, following message may be appeared in the System Log of the Event Viewer after extension the different revision of two or more CPUs in the NEC Express server. If this message is logged, it is no problem for operation.
Page 264: Collecting Configuration Information
8-28 Troubleshooting COLLECTING CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. <For Windows Server 2003>...
Page 265: Collecting Dr. Watson Diagnostic Information
Troubleshooting 8-29 COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 266: Saving The Dump File
8-30 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
Page 267: Recovery For Windows 2000 System
Troubleshooting 8-31 RECOVERY FOR Windows 2000 SYSTEM If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: After recovering the system, see "Updating the System" in Chapter 5 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update.
Page 268 Drive A: *Press ENTER when ready. Insert the Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. SCSI Model: Select the [Adaptec Ultra320 SCSI Cards (Win2000)] and press Enter.
Page 269 Troubleshooting 8-33 Follow the instruction displayed on the screen, and then press L at the screen which request you to insert system recovery disk. The system will be restarted once. NOTE: Starts the procedure without system recovery disk. Repeat steps 4 to 11. The recovery procedure will be started.
Page 270: Off-Line Maintenance Utility
8-34 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your service representative.
Page 271: Starting The Off-Line Maintenance Utility
The Off-line Maintenance Utility may be started in the following ways. From the CD-ROM Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility".
Page 272: Features Of Off-Line Maintenance Utility
Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. Start of Utilities With the NEC EXPRESSBUILDER, you can start the following utilities installed in the maintenance partition. – System Management –...
Page 273: Resetting The Server
Troubleshooting 8-37 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
Page 274: Forced Shutdown
8-38 Troubleshooting FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for at least four seconds. The power is forcibly turned off.
Page 275: Chapter 9 Upgrading Your Server
IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.
Page 276: Safety Notes
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 277: Anti-Static Measures
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 278: Preparing For Installation And Removal
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shut down the OS. Remove the front bezel from the chassis if installed. Press the POWER switch to power off the server (the POWER LED goes off). Remove all cables and power cords from the server.
Page 279: Confirmation After Installation/Removal
Upgrading Your Server 9-5 CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an additional option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the server to malfunction.
Page 280: Device Installation Or Removal Procedure
SCSI) in the disk bay of the front of the server. IMPORTANT: Do not use any hard disk drives that are not authorized by NEC. Installing a third-party hard disk drive may cause a failure of the server as well as the hard disk drive. Purchase hard disk drives of the following models: <SCSI>...
Page 281: Upgrading Your Server
Upgrading Your Server 9-7 SCSI ID / SAS Port The hard disk drive bay may contain up to six hard disk drives. The SCSI IDs or SAS port numbers are factory-assigned to hard disk drives as shown below. SCSI ID 0 SCSI ID 3 SAS Port 0 SAS Port 3...
Page 282 9-8 Upgrading Your Server Installation Take the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. NOTE: Any hard disk drive can be installed or removed in or from the server only by removing the front bezel. IMPORTANT: In the disk array configuration, use the hard disk drives having the same specification including the capacity.
Page 283 Upgrading Your Server 9-9 Align the drive carrier with the bay guide rail. Slide the drive carrier into the bay until it locks with the SCSI backplane connector. IMPORTANT: Push the hard disk drive carrier until the hook of the handle hits the frame.
Page 284 9-10 Upgrading Your Server Removal Take the following steps to remove a hard disk drive: NOTE: If removing a failing hard disk drive, confirm the slot in which the DISK LED of the hard disk drive is amber before starting the removal.
Page 285 Upgrading Your Server 9-11 When the hard disk drives are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk drive into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID10 disk array configuration.
Page 286: Power Supply Unit
9-12 Upgrading Your Server Power Supply Unit Your server contains one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails. Installation Take the following steps to install a power supply unit: See the section "Preparing for Installation and Removal"...
Page 287 Upgrading Your Server 9-13 Insert the power supply unit. IMPORTANT: Do not touch the terminals of the power supply unit. Gold-plated connectors...
Page 288 9-14 Upgrading Your Server Grasp the handle and firmly push the power supply. The power supply unit is locked when a distinct "click" is heard. Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the system.
Page 289: Replacing A Failing Power Supply Unit
Upgrading Your Server 9-15 Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If one power supply unit fails while the server contains two power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state).
Page 290: Server (Pull-Out From The Rack)
9-16 Upgrading Your Server Server (Pull-out from the Rack) The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Page 291: Drive Cover
Upgrading Your Server 9-17 Drive Cover Open the drive cover when installing/removing a fan assembly, processor, and backup file device or reconnecting an internal cable. Removal See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Slide the drive cover toward the rear of the server while pressing the lock button on the cover.
Page 292: Logic Cover
9-18 Upgrading Your Server Logic Cover Open the logic cover when installing/removing a DIMM, processor, and PCI add-in card or reconnecting an internal cable. Removal See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Loosen a captive thumbscrew at the rear of the server.
Page 293: Dimm
DIMM directly on the desk. For static notes, see the section "Anti- static Measures" described earlier. Make sure to use the DIMM authorized by NEC. Installing a third- party DIMM may cause a failure of the DIMM as well as the server.
Page 294: Installation Order
9-20 Upgrading Your Server Installation Order DIMMs must be populated in pairs and in the following order: #7 and #8, #5 and #6, #3 and #4, then #1 and #2. Install DIMMs starting from the one having smallest capacity. FRONT REAR DIMM #1 Group #1...
Page 295 Upgrading Your Server 9-21 Installation Install a DIMM in the following procedure. IMPORTANT: The server supports DIMMs of only the low-profile type (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack.
Page 296 NOTES: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. The server operates only when at least two DIMMs are installed.
Page 297: Processor (Cpu)
Do not operate the system until confirming that the additionally installed CPU is in normal state. Make sure to use the CPU authorized by NEC. Installing a third- party CPU may cause a failure of the CPU as well as the server.
Page 298 9-24 Upgrading Your Server Installation Take the following steps to install the CPU. See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Open the drive cover and logic cover. Remove two screws securing the support arm. Remove the support arm from the chassis.
Page 299 Upgrading Your Server 9-25 Raise the locking lever on the socket. IMPORTANT: Open the lever until it stops. The bar can be opened to approx. 120 degrees. Aligning the pins of the CPU with the socket, insert the CPU slowly and gently into the socket.
Page 300 9-26 Upgrading Your Server Push the CPU lightly to the socket, and push down the lever to secure the CPU. Put the heat sink on CPU. NOTE: Be aware of direction of heat sink (see figure below). Fix the heat sink clips with four screws.
Page 301 Upgrading Your Server 9-27 Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The CPU is not positioned correctly. –...
Page 302 9-28 Upgrading Your Server Install the covers you removed previously. Power on the server, start the SETUP utility, and set "Processor Retest" of "Processor Settings" on the Main menu to "Enable". Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8.
Page 303 Upgrading Your Server 9-29 Removal To remove the CPU, prepare the removal referring to steps 1 and 6 in the installation procedure and do the reverse procedure of steps 12 to 8. IMPORTANT: Do not remove any CPU unless it is failed. After the operation, heat may make the cool seat at the bottom of the heat sink adhere to the CPU.
Page 304: Pci Board
9-30 Upgrading Your Server PCI Board The server has two "riser cards" on the mother board that enable installation of PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card.
Page 305 Upgrading Your Server 9-31 Notes Observe the following notes on installing/removing a PCI board: Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads.
Page 306 9-32 Upgrading Your Server If a bootable PCI board (e.g., a disk array controller, SCSI controller, or LAN card) is additionally installed, the boot priority is changed to the default. After the additional installation, start the BIOS SETUP utility, select [Boot] → [Boot Device Priority], and set the new boot priority.
Page 307 Upgrading Your Server 9-33 Installation Take the following steps to install a PCI board on the riser card: IMPORTANT: Each riser card supports low-profile or full-height PCI boards. Before installing a PCI board, confirm that the type of the PCI board.
Page 308 9-34 Upgrading Your Server Remove the extension slot cover. NOTE: Keep the removed extension slot cover for future use. Low-profile type Full-height type <This step is required only for a PCI board of the full-height/full-length type.> Before installing a PCI board of the full-height/full-length type, remove the retainer from the PCI board, and then unlock and open the card retainer clip on the other side of the guide rail.
Page 309 Upgrading Your Server 9-35 Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firmly push the PCI board until it is fully seated. Slit in the PCI Slit in the PCI board bracket board bracket Embossed...
Page 310 9-36 Upgrading Your Server Secure the board with a screw removed in Step 5. Retainer clip Retainer clip Lock tab Low-profile type Full-height type Insert the riser card into the slot on the mother board. Align the riser card terminal section with the slot on the mother board, and firmly push the riser card until it is fully seated.
Page 311 Upgrading Your Server 9-37 After the insertion, press the riser card down with your fingers until it is fully seated. Install the components you removed previously. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8.
Page 312: Disk Array Controller Board
9-38 Upgrading Your Server Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disk drives in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration.
Page 313: Use Of Internal Hard Disk Drives In A Disk Array Configuration
Upgrading Your Server 9-39 Use of internal hard disk drives in a disk array configuration To use the internal hard disk drives in a disk array configuration in the server containing a disk array controller board, reconnect the SCSI cables and LED cables on the mother board. The internal hard disk drive interface is connected to the SCSI connector on the mother board at shipment.
Page 314 9-40 Upgrading Your Server With N8103-86 disk array controller connected Mother board REAR FRONT Internal backup N8103-86 device disk array controller Hard disk drive SCSI ID3-5 Hard disk SCSI connector drive SCSI ID0-2 Connect the SCSI cable to the SCSI connector on mother board to configure the disk array.
Page 315 Upgrading Your Server 9-41 With N8103-86 disk array controller connected and internal SCSI backup device connected (exclusive use with onboard SCSI connector) Mother board REAR FRONT Internal SCSI N8103-86 backup device disk array controller Hard disk drive SCSI ID3-5 Hard disk drive K410-130(00) SCSI ID0-2...
Page 316 9-42 Upgrading Your Server With N8103-86 disk array controller connected and internal IDE backup device Mother board REAR FRONT Internal SCSI N8103-86 backup device disk array controller Hard disk drive SCSI ID3-5 Hard disk drive SCSI connector SCSI ID0-2 Connect the SCSI cable to the SCSI connector on mother board to configure the disk array.
Page 317 Upgrading Your Server 9-43 With N8103-91 disk array controller connected and internal IDE backup device Mother board REAR FRONT Internal IDE backup device N8103-91 disk array controller (for internal HDD) SAS hard disk drive Ports 3-5 SAS hard disk drive Ports 0-2 Internal SAS cable N8154-10 SAS back panel...
Page 318 9-44 Upgrading Your Server SCSI cable connection To use the internal hard disk drives in a disk array configuration, disconnect the SCSI cable from the SCSI connector on the mother board, and connect it to the connector of the disk array controller board. IMPORTANT: To switch the internal hard disk drives into a disk array configuration by connecting a disk array controller to the full-height...
Page 319 Upgrading Your Server 9-45 LED relay cable connection To indicate the status of access to the internal hard disk drives in a disk array configuration, connect the LED relay cable connected on the mother board connector to the HDD LED connector on the mother board and to the HDD LED connector of the disk array controller.
Page 320 9-46 Upgrading Your Server Pin (Red) N8103-80F N8103-81F Pin (Red)
Page 321 For details, see the online document in the NEC EXPRESSBUILDER CD-ROM provided with the server. (The utility varies depending on the disk array controller board.) For details on the data transfer rate, RAID, and array configuration, see the manual provided with the disk array controller board as well as the online document.
Page 322 (RAID0, RAID1, or RAID5). (The utility varies depending on the board.) For details on settings and the setting methods, see the online document in the NEC EXPRESSBUILDER CD-ROM provided with the server or the manual provided with the board.
Page 323: Backup Device
SCSI ID different from those of other devices. For the settings, see the manual provided with the server. Install only a backup device specified by NEC. The size of a backup device which can be installed in this server is as follows: Width: Up to about 9 cm (3.5 inches)
Page 324 9-50 Upgrading Your Server Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Open the drive cover and logic cover. While pulling the lever toward the right side of the server, pull the CD/FD out of the chassis.
Page 325 Upgrading Your Server 9-51 Take out the device carrier from the front of the server. Push the tabs at both ends of the front panel. Remove the front panel. IMPORTANT: Keep the removed front panel for future use. Insert the backup device into the device carrier.
Page 326 9-52 Upgrading Your Server Secure the backup device with the provided screws. Tighten two screws on each side. Screw hole not used NOTES: Be sure to use the screws provided with the backup device. Position the backup device so that the device screw holes align with the screw holes in the device carrier.
Page 327 Upgrading Your Server 9-53 Insert the device carrier into the backup device bay halfway. Push the device carrier as far as it will go. It is locked when a "click" is heard. NOTE: Be careful not to catch the connected power extension cable in inserting the device carrier.
Page 328 9-54 Upgrading Your Server Route the SCSI cable as shown in figure below. (SCSI device only) Optical SCSI cable SCSI backplane connector for (K410-130 00) backup device SCSI Ch.A Install the components you removed previously. Make the setup according to "SCSI BIOS" in Chapter 4 (SCSI device only). Install the device driver.
Page 329: Redundant Hot Swap-Fan
Upgrading Your Server 9-55 Redundant Hot Swap-fan Your server can include four optional redundant hot-swap fans. Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Open the drive cover. Locate the installation slot.
Page 330 If the remote management card is installed in your server, follow these steps to configure the firmware program. Place the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive and reboot the server. Run "Initialize Remote Management Card". Refer to Chapter 6 for details.
Page 331 Fault LED on the fan turns on when a fan failure occurs. A fan failure is also indicated by NEC ESMPRO and system event log. While pressing release tabs on the top of the fan, pull the fan up to remove from the fan slot.
Page 332: Remote Management Card (Rmc)
9-58 Upgrading Your Server Remote Management Card (RMC) Remote Management Card (RMC) is an expansion card that includes the Baseboard Management Controller (BMC) based on IPMI 1.5. See Chapter 2 for detail functions of RMC. IMPORTANT: The RMC is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the RMC.
Page 333 POST screen. H/W Configuration of BMC is corrupted. !!Update BMC H/W Configuration by configuration tool!! !!Refer to BMC configuration manual!! See Chapter 8 for POST error messages. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive and reboot the server.
Page 334 Refer to the manual that comes with an optional advanced remote management card for the monitor resolution. Override installation of NEC ESMPRO Agent if installed. To correct the system information and event log from the management PC, NEC ESMPRO Agent must be installed in the server.
Page 335 This setting is required to change the hardware configuration data. See Chapter 4 for details. Override installation of NEC ESMPRO Agent if installed. To correct the system information and event log from the management PC, NEC ESMPRO Agent must be installed in the server.
Page 336 9-62 Upgrading Your Server (This page is intentionally left blank.)
Page 337: Appendix A Specifications
100 to 120 VAC ±10%, 200 to 240 VAC ±10%, 50/60 Hz ±1 Hz Power consumption (maximum) 610 VA, 600 W Environmental Temperature 10 to 35°C (operating), -10 to 55°C (non-operating, storage) requirements Humidity 20 to 80% RH (no condensation) Others NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration...
Page 338 A-2 Specifications (This page is intentionally left blank.)
Page 339: Appendix B Other Precautions
Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 340 B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 341 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or server failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 342: Cd-Rom
This enables you to restore your data from one tape when the other makes a read error, as well as to protect your valuable data and programs from loss. Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.
Page 343: Keyboard
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols.
Page 344: Mouse
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.
Page 345: Appendix C Irq
Appendix C The factory-set interrupt requests is listed below. Find an appropriate one to install an optional device. Peripheral Device (Controller) Peripheral Device (Controller) System timer Mouse Keyboard Numeric processor – Primary IDE COM2 serial port (PCI) Secondary IDE COM1 serial port (PCI) Floppy disk drive –...
Page 346 C-2 IRQ (This page is intentionally left blank.)
Page 347: Appendix D Installing Windows Server 2003 X64 Editions
Please read carefully the following information BEFORE commencing your Windows Server 2003 x64 Editions Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 348: Updating System
D-2 Installing Windows Server 2003 x64 Editions Updating System If you modified the Windows system, execute "Update Express5800 system" in Master Control Menu. Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk drive upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.
Page 349: Partition Size
Installing Windows Server 2003 x64 Editions D-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100MB Paging File Size (Recommended) = Mounted Memory Size * 1.5...
Page 350: Installing Windows Server 2003 X64 Editions
Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 351 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003 x64 Edition].
Page 352: Windows Server 2003 X64 Editions Clean Installation
The following message is displayed. Please insert the disk labeled manufacturer-supplied hardware support disk into Drive A: *Press ENTER when ready. Insert the Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter.
Page 353 Installing Windows Server 2003 x64 Editions D-7 Select the proper SCSI Adapter and press Enter. – Adaptec HOSTRAID driver for Windows XP/2003 x64 Edition (When Adaptec HOSTRAID (SCSI) is installed.) – MegaRAID SCSI 320-1 RAID Controller Driver (When N8103-80F board is installed.) –...
Page 354: Reinstallation To Multiple Logical Drives
D-8 Installing Windows Server 2003 x64 Editions Reinstallation to Multiple Logical drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 355 Installing Windows Server 2003 x64 Editions D-9 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 356: Updating The System
Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.
Page 357: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 358: Network Driver
D-12 Installing Windows Server 2003 x64 Editions Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 359: Optional Network Board Driver
Installing Windows Server 2003 x64 Editions D-13 Optional Network Board Driver If you want to utilize optional Network Board (N8104-86/88/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-86/88/111) "CD-ROM Drive Letter:\WINNT\W2K3AMD\NS1\PRO100\WS03_32E" In case of utilizing (N8104-112/103/113/109/115) "CD-ROM Drive Letter:\WINNT\W2K3AMD\NS1\PRO1000\WS03_32E"...
Page 360: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb
D-14 Installing Windows Server 2003 x64 Editions Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 361: Graphics Accelerator Driver
Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system. Installing SCSI Controller Driver (N8103-56/-75/-95/N8190-126) If you utilize SCSI controller driver (N8103-56/-75/-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 362: Installing Raid Controller Driver (N8103-80F/81F
Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears.
Page 363: Appendix E Installing Windows Server 2003
Please read carefully the following information BEFORE commencing your Windows Server 2003 Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 364: Disk Array Controller (N8103-91
E-2 Installing Windows Server 2003 Disk Array Controller (N8103-91) Disk Array Controller (N8103-91) supports Windows Server 2003 Service Pack 1 or later. If your system is not Service Pack 1 or later, please update Service Pack. Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself.
Page 365: Partition Size
Installing Windows Server 2003 E-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 2900MB (Only Windows Server 2003) 3500MB (Windows Server 2003 with Service...
Page 366: About The Upgrade To Windows Server 2003 R2
E-4 Installing Windows Server 2003 About the Upgrade to Windows Server 2003 R2 The "in-place upgrade" from Windows Server 2003 to Windows Server 2003 R2 is not recommended because it may overwrite any files or registries, and cause unexpected impact to the system or the applications.
Page 367: Installing Windows Server 2003
If you have only NEC Express5800 Server to create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 368 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003].
Page 369: Windows Server 2003 Clean Installation
Drive A: *Press ENTER when ready. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. Select the [Adaptec Ultra320 SCSI Cards (WinXP/Server 2003 IA-32)] and press Enter.
Page 370 E-8 Installing Windows Server 2003 Select the proper SCSI Adapter and press Enter. – Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003 (When Adaptec HostRAID (SCSI) is installed.) – MegaRAID SCSI 320-1 RAID Controller Driver (When N8103-80F board is installed.) –...
Page 371: Upgrade Installation
Installing Windows Server 2003 E-9 Upgrade Installation IMPORTANT: It is not the procedure of upgrade installation to Windows Server 2003 R2 from Windows Server 2003. Please refer to [About the upgrade to Windows Server 2003 R2] for details. NOTE: Please do the upgrade installation after deleting the graphics accelerator driver.
Page 372 Drive A: *Press ENTER when ready. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)] and press Enter.
Page 373 Installing Windows Server 2003 E-11 When Windows Server 2003 R2 has been installed, the [Windows setup] screen will be displayed after logged on to the system. IMPORTANT: In this case, the [Windows setup] screen may not be displayed. Be sure to install Microsoft Windows Server 2003 R2 DISC 2 according to the following procedures.
Page 374: Reinstallation To Multiple Logical Drives
E-12 Installing Windows Server 2003 Reinstallation to Multiple Logical drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 375 Installing Windows Server 2003 E-13 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 376: Updating The System - Installing Service Pack
Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.
Page 377: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 378: Network Driver
E-16 Installing Windows Server 2003 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 379: Re-Install The Network Driver
Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer] Run "SETUP.EXE" in the following directory. <CD-ROM Drive Letter>:\WINNT\DOTNET\VIDEO\SETUP.EXE Follow the message to continue the installation. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system.
Page 380: Installing Scsi Controller Driver (N8103-65F
Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].
Page 381: Installing Scsi Controller Driver (N8103-75
<In the case of use of Windows Server 2003 SevicePack1 or Windows Server 2003 R2> If you utilize SCSI controller driver (N8103-75), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 382: Installing Disk Array Controller Driver (N8103-80F/81F
Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears.
Page 383: About Windows Activation
Installing Windows Server 2003 E-21 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Windows activation process is as follows. NOTE: When you use Windows Server 2003 R2, activation process is not needed. Click [Run] on [Start] menu.
Page 384 E-22 Installing Windows Server 2003 The following screen is displayed. Process "Windows activation" according to the following message.
Page 385: Available Switch Options For Windows Server 2003 Boot.ini File
Installing Windows Server 2003 E-23 Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...
Page 386: Setting For Collecting Memory Dump (Debug Information
E-24 Installing Windows Server 2003 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 387: Appendix F Installing Windows 2000
Please read carefully the following information BEFORE commencing your Windows 2000 Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 388: Disk Array Controller (N8103-91
F-2 Installing Windows 2000 Disk Array Controller (N8103-91) Disk Array Controller (N8103-91) does not support Windows 2000. Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you modified the Windows system, execute "Update Express5800 system"...
Page 389: Partition Size
Installing Windows 2000 F-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 1000MB Paging File Size (Recommended) = Mounted Memory Size * 1.5 Dump file Size...
Page 390: Installing Windows 2000
Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows 2000 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 391 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows 2000].
Page 392: Windows 2000 Clean Installation
Drive A: *Press ENTER when ready. Insert the Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [Adaptec Ultra320 SCSI Cards (Win2000)] and press Enter.
Page 393: Reinstallation To Multiple Logical Drives
Installing Windows 2000 F-7 Select the proper SCSI Adapter and press Enter. – Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003 (When Adaptec HostRAID (SCSI) is installed.) – MegaRAID SCSI 320-1 Controller Driver (When N8103-80F board is installed.) – MegaRAID SCSI 320-2 Controller Driver (When N8103-81F board is installed.) –...
Page 394 F-8 Installing Windows 2000 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 395: Updating The System - Installing Service Pack
Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.
Page 396: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Click Start menu, point to [Program], [Accessory] and click [Explorer]. Run "PROSET.EXE" in the following directory.
Page 397: Network Driver
Installing Windows 2000 F-11 Network Driver [When PROSet is not installed] Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. Right-click [Local Area Connection] and click [Properties] from pop-up menu. The [Local Area Connection Properties] dialog box appears. Click [Configure].
Page 398: Re-Install The Network Driver
F-12 Installing Windows 2000 Re-install the Network Driver After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. Restart OS and logon to your system. [Upgrade Device Driver Wizard] dialog box appears. Click [Next].
Page 399: Graphics Accelerator Driver
If the dialog message "Digital Signature could not been found." appears, select [Yes] to continue. If the dialog message "Direct X Ver.8 isn't installed." appears, select [continue] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system. USB 2.0 Driver USB 2.0 Driver is pre-installed.
Page 400: Installing Scsi Controller Driver (N8103-65F/75
Restart the system according to the message appeared on the screen. Installing SCSI Controller Driver (N8103-56/-95/N8190-126) If you utilize SCSI controller driver (N8103-56/-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 401: Installing Raid Controller Driver (N8103-80F/81F
(Recommended)], and click [Next]. When the [Locate Driver Files] dialog box appears, select [Floppy disk drives], insert "Windows Server 2000 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. When the [Driver Files Search Results] dialog box appears, click [Next].
Page 402: Setting For Collecting Memory Dump (Debug Information
F-16 Installing Windows 2000 Below is the example on how to add /PAE switch to Boot.ini file. Click [Start], point to [Programs], point to [Accessories], and then click [Notepad]. On the [File] menu, click [Open...]. In the [Open] dialog box, in the [Look in] drop-down list box, click "%systemroot%" drive.
Page 403: Appendix G Product Configuration Record Table
Appendix G Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Memory #1, #2 Size Serial No.
Page 404 G-2 Product Configuration Record Table Backup Device Slot 1 Size Capacity Serial No. Model name Type number Date Installed PCI Slot #1B Model name Serial No. Date Installed PCI Slot #2B Model name Serial No. Date Installed PCI Slot #3B Model name Serial No.
Page 405: Software
Product Configuration Record Table G-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred...
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Express5800/120rh-2 n8100-1062f Express5800/120rh-2 n8100-1126f Express5800/120rh-2 n8100-1063f Express5800/120rh-2 n8100-1100f Express5800/120rh-2 n8100-1125f N8100-1061f ... Show all

NEC Express5800/120Rh-2 N8100-1061F User Manual

Chapter 1 Notes on Using Your Server

Chapter 2 General Description

Chapter 3 Setting up Your Server

Chapter 4 Configuring Your Server

Chapter 5 Installing the Operating System with Express Setup

Chapter 6 Installing and Using Utilities

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Upgrading Your Server

Appendix A Specifications

Appendix B Other Precautions

Appendix C IRQ

Appendix D Installing Windows Server 2003 X64 Editions

Appendix E Installing Windows Server 2003

Quick Links

Troubleshooting

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Summary of Contents for NEC Express5800/120Rh-2 N8100-1061F