Using The Conference Feature; Overview; Creating A Conference Call - Avaya IP Office 3.2 User Manual

Phone Manager Users Guide

Using the Conference Feature

Overview

As a Phone Manager user you can create conferences. If you have access to IP Office Conferencing
Center you can start Conferencing Scheduler from within Phone Manger. For more information, see
Phone Manager and Conferencing Center.

Creating a Conference Call

You can create a conference call between callers and yourself.
To create a conference call:
1. Make an outgoing call or answer an incoming call.
2. Click to place the call on hold.
3. Make a call to a third party or answer another incoming call.
4. Place the current caller on hold.
5. Repeat steps 3 and 4 until all people that are to join the conference are on hold.
6. Click .
Alternatively, select Actions > Conference.
7. The Conference tab appears in the Call History pane. For more information, see The Conference
Tab.
To create a conference call using Drag and drop:
1. Make an outgoing call or answer an incoming call.
2. Select the Speed Dial user you want to create a conference with.
3. Drag the Speed Dial to the Call Status area of Phone Manager.
4. The Conference tab appears in the Call History pane and all parties are connected together. For
more information, see The Conference Tab.
During a conference call you might want to include another person in the conference.
To add a caller to a conference:
1. When in a conference click
2. Make a call to the person who you want to include in the conference.
3. When the call is answered, click
4. Click to re-join the conference and add the new person to the conference call.
To remove a member from a conference:
1. Click the Conference tab in the Call History area.
2. Right-click the conference member.
3. Select Hang-up.
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to put the conference on hold.
to place the caller on hold.
Phone Manager User Guide
IP Office 3.2