Avaya IP Office 3.2 Applications Installation & Administration Manual page 26

Applications Installation & Administration
Invalid ID or PIN
The failure route defines what happens when a participant enters an invalid conference ID or PIN. In the
example the conference participant is transferred to the
receptionist.
To create a invalid ID or PIN route:
1. In Voicemail Pro, click the
2. Right-click the
3. Click the Specific tab.

Click Gather conference and pin information before validation.
This option is designed as an added security measure for joining a conference. If
selected, the caller will be asked for the conference ID and PIN. The results are collected
and then verified. If either entry is invalid, the caller is notified but not told which entry is
incorrect. If this option is not selected, then the entries are validated as they are entered.

Select the number of times a conference ID can be entered before the failure route is
activated. Up to 10 re-tries can be set.

Click OK.
4. Click Basic Actions.
5. Click Generic.
6. Click in the Details pane to place the action.
7. Right-click the
8. Click the General tab.

Change the Token Name to Play ConfInfo.wav.
9. Click the Entry Prompts tab.

Click

In the field 'please select a file or enter a new file name' click

Open the required language folder, en is English.
Select CONF_05.wav. The file will play "Your conference ID or PIN is not valid".


Click Open.

Click Close.

Click OK.
10. Click Connection and link Invalid Conference or Password action to
ConfInfo.wav.
11. Click Telephony Actions.
Page 22
15-601133 Issue 1 (7 June 2006)
Conference module.
Conferencing Center action in the Details pane and select Properties.
Generic action and select Properties.
(green cross).
Applications Installation & Administration Manual
.
Play
IP Office 3.2