Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Avaya IP Office 3.2 2402
Summary of Contents for Avaya IP Office 3.2 2402
- Page 1 IP Office 3.2 2402 and 5402 User Guide [15-601075] Issue [11] (5 June 2006)
- Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
-
Page 3: Table Of Contents
Table Of Contents The Telephone..........................1 About this Guide............................1 Overview ..............................1 Call Appearance Keys ..........................3 Call Appearance Key Icons........................3 System Features..........................4 The Display ..............................4 Basic Call Handling Features....................5 Answering a Call ............................5 Making a Call............................5 Clearing a Call............................5 Redial ...............................6 Headset Working............................6 Speaker..............................6 Conference...............................7... -
Page 5: The Telephone
This guide covers the use of the 2402 and 5402 phones on IP Office. Both phones are similar, however the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya phone systems. - Page 6 2402/5402 User Guide The 2402 display is not fully supported on IP Office. For call appearance icons, caller display etc, the 5402 should be used. 1. Display, Call Appearance: Two Call Appearance Keys allow you to handle multiple calls and the display shows call information.
-
Page 7: Call Appearance Keys
The Telephone Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer to the IP Office Key and Lamp Operation manual. Having two Call Appearance keys is very useful. -
Page 8: System Features
2402/5402 User Guide System Features System Features can be set against dial pad digits by your system administrator and are accessed by pressing Feature. For Key and Lamp mode of operation these System Features must not be set against the Call Appearance keys. -
Page 9: Basic Call Handling Features
Basic Call Handling Features Answering a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display. The following describes how to use your handset to answer calls. To answer calls using a headset, see Headset Working. -
Page 10: Redial
2402/5402 User Guide Redial The Redial feature automatically redials the last extension or outside number (up to 24 digits) you dialed. To redial the last number that you dialed: Press Redial. Headset Working If a headset is to be used on your phone, it must replace the handset. To do this, unplug the handset (from the socket on the side of the phone) and replace with the headset cable. -
Page 11: Conference
Basic Call Handling Features Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes The number of parties allowed in a conference is controlled by your phone system. Two Call Appearance keys are required for the conference feature. To add another party to a call: 0. -
Page 12: Hold
2402/5402 User Guide Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can hold the first call and answer the second call. To put an existing call on hold: 2. -
Page 13: Message
Basic Call Handling Features Message Message is used to access the voicemail system (if installed). Once pressed, the prompts given will depend on the type of voicemail system. For further details, refer to the Mailbox User Guides provided for the different voicemail systems supported by IP Office. The message lamp at the top of the phone stays lit when there are new messages in your mailbox or in any other mailbox for which you have been configured to receive "Message Waiting Indication". -
Page 14: System Features
System Features System Features Introduction As well as your phones specific features that only the system administrator can allocate, you can access a number of system features by dialling short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes. -
Page 15: Call Forwarding
System Features Call Forwarding Your calls can be forwarded to another extension or an external number when: You are away from your desk (on no answer). Your extension is busy (on all Call Appearance keys). You are away from the office (e.g. when you are on holiday). The following options are available for call forwarding: ... -
Page 16: Do Not Disturb
2402/5402 User Guide Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list. To switch Do Not Disturb on/off (with or without exceptions), dial *08. An N is displayed. To switch it off, dial *09. -
Page 17: Voicemail
System Features Voicemail You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback. -
Page 18: Default Feature Codes
2402/5402 User Guide Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on. -
Page 19: Index
Index about this guide............1 follow me..............14 answering calls ............5, 10 forwarding ............11, 14 buttons ...............1 headset ..............6 hold ................8 hunt group..............14 call answer ............5, 10 appearance keys ..........3 internal calls ............10, 12 clearing ..............5 conference ............7, 8 making calls .............5, 6, 12 diverting ..............11 message ..............9 forwarding ............11... - Page 20 All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements.
Need help?
Do you have a question about the IP Office 3.2 2402 and is the answer not in the manual?
Questions and answers