Configure Instant Messaging - Avaya IP Office 3.2 Applications Installation & Administration Manual

Applications Installation & Administration

Configure Instant Messaging

The Instant Messaging function of Phone Manager was developed and tested against Microsoft's Live
Communication Server (LCS) 2003. It has also been run using LCS 2005.
The LCS server requires both a Microsoft LCS server license and a LCS client license for each user. In
addition, it requires each Phone Manager user to also have Windows Messenger installed and running.
Requirements summary:
1. LCS server PC requires:

LCS 2003 or 2005 with LCS Server license.

LCS client license for each user.
2. IP Office Configuration requires:

The users SIP URI used for instant messaging should be entered as their Voicemail
Email address in IP Office Manager. For example j.smith@acme.com would be entered
as a voicemail email address in IP Office Manager.
3. User PC requires:

Windows Messenger.
This must be running and logged in at the same time as Phone Manager.

Phone Manager.
Once these requirements are meet, Phone Manager must be configured.
To activate IMS in Phone Manager:
1. Open Phone Manager.
2. Click > Instant Messaging.
Alternatively, click View > Preferences > Instant Messaging. The Instant Messaging window
opens.
3. To turn instant messaging on check Enable Instant Messaging Support. If you have connection
to a Microsoft Live Communication Server you need to check this box for other users to add you
as an Instant Message user.
4. In the Server field, enter the name of the Microsoft Live Communication Server.
5. In the user name field, enter your e-mail account and domain as configured on the Microsoft Live
Communication Server. For example myname@myserver.com.
6. In the Protocol field, click the type of protocol you are using to connect to the Microsoft Live
Communication Server. You can choose from TCP, UDP and TLS.
7. In the Password field, enter the password associated with your Instant Message profile.
Page 52
15-601133 Issue 1 (7 June 2006)
Applications Installation & Administration Manual
IP Office 3.2