Altigen MAXCS ACC 6.5 Administration Manual page 404

Chapter 28: Microsoft Exchange Integration
3. In MaxAdmin, choose System > Voice Mail Configuration, then select the
Exchange Integration mode you want to use, and enter the name (not the IP
address) of Exchange server (see Figure 5).
Figure 5. Choosing the Synchronize Exchange Integration mode in MAXCS
4. Configure the names of each extension user such that the first and last names are
the same as the user's matching mailbox on the Exchange Server.
Note: The Middle Initial field should be empty for Exchange Server mail accounts
in order for Exchange integration to work properly.
5. MAXCS matches the mailbox on the Exchange Server via the display name, which is
a combination of "FirstName LastName". In the example in Figure 6, the display
name is "Michael Wang", so you should make sure the user's display name on the
Exchange Server is "Michael Wang", or synchronization will fail.
Figure 6. First name and last name in MAXCS must match the display name in Exchange
Server, or synchronization will fail. (Also, to synchronize MAXCS voice mail with
Exchange voice mail in Bridged Access mode, you must have checked the
Enable Synchronization check box in the Voice Mail configuration screen.)
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MAXCS ACC 6.5 Administration Manual
Select the Exchange
Integration mode
you are going to use.
Enter the NAME (not
the IP address) of
the Exchange Server