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Troubleshooting (Cont.)
Receiver Reception (Cont.)
Redisplay the PIVD100R
System Status (via GUI) or
A
System Monitor (via command
line), and check the ouput
bitrates for each STB.
Bitrates at
ideal level for
all STBs?
Check the link status of each
STB via the STB Information
(GUI) or System Monitor
(command line) display.
Link status
OK for all
STBs?
Check STB Ethernet cables.
Ensure that each cable is
good and that connections are
secure both at the STB(s) and
at the PIVD100R. Fix and
verify as necessary.
64
Yes
Go to
Chart C
No
Note: If you are viewing the System
Monitor and there are dashes
through all of the fields for an STB
in question, the STB link is down.
Yes
No
All STBs
Yes
activated?
No
Contact your satellite
service provider to activate
any unactivated STBs.
Signal level
Yes
OK for all
STBs?
No
Check the satellite distribution;
e.g., check cabling, multi-switch
configuration, etc. Refer to the
manufacturer's documentation.
Fix and verify as necessary.
Check
Problem
receiver(s).
Yes
solved?
Problem
solved?
No
Go to
Chart B
End
206-4202
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Table of Contents
Troubleshooting
