System Logs; Downloading System Logs From The Polycom Qdx 6000 Web Interface - Polycom QDX 6000 System Administrator's Manual

Administrator Guide for Polycom QDX 6000 System

System Logs

Downloading System Logs from the Polycom QDX 6000 Web Interface

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The CDR starts with Row 1, but the conference numbers continue from the file
most recently archived. Conference numbering restarts at 1 after the system
assigns conference number 100,000.
To view and download a CDR archive via the Polycom QDX 6000 web interface:
1. On a computer, open a web browser.
2. In the browser address line, enter the system's IP address, for example,
http://10.11.12.13, to go to the Polycom QDX 6000 web interface.
3. If prompted, enter the administrator account ( "admin" is default), and
enter the admin password.
4. Click Utilities > Call Detail Report to view the details of the file.
5. Click Save Archive and then specify a location on your computer to save
the file.
You can use the Polycom QDX 6000 system local interface or web interface to
download system logs.
The support information package contains logs, configuration settings, and
other diagnostic information.
To download a system log via the Polycom QDX 6000 web interface:
1. On a computer, open a web browser.
2. In the browser address line, enter the system's IP address, for example,
http://10.11.12.13, to go to the Polycom QDX 6000 web interface.
3. If prompted, enter the administrator account ( "admin" is default), and
enter the admin password.
4. Click Diagnostics > System Log > Download Logs.
5. Click Download support information package and then specify a
location on your computer to save the file.