Saving Debug Information To The External Memory Card; Managing Files On The External Memory Card - Extreme Networks ExtremeWare XOS Guide Manual

Troubleshooting

Saving Debug Information to the External Memory Card

ExtremeWare XOS 11.1 introduces the concept of saving switch data and statistics to an external
memory card installed in the external compact flash slot of an MSM. With assistance from Extreme
Networks Technical Support personnel, you can configure the switch to capture troubleshooting
information, such as a core dump file, to the external memory card.
The switch only generates core dump files in the following situations:
If an ExtremeWare XOS process fails.
●
When forced under the guidance of Extreme Networks Technical Support.
●
The core dump file contains a snapshot of the process when the error occurred. Before you can enable
and save process core dump information to the external memory card, you must install an external
memory card into the external compact flash slot of the MSM. For more information about installing an
external compact flash memory card, please refer to the Extreme Networks Consolidated XOS Hardware
Installation Guide.
To enable the switch to save process core dump information to the external memory card, use the
following command:
configure debug coredumps [memorycard | off]
Where the following is true:
—Specifies that saving debug information to the external memory card is enabled.
●
memorycard
—Specifies that saving debug information to the external memory card is disabled. This is the
●
off
default behavior.
To save and copy debug information to the external memory card, use the following command:
save debug tracefiles memorycard
After the switch writes a core dump file or other debug information to the external memory card, and
before you can view the contents on the card, you must ensure it is safe to remove the card from the
external compact flash slot on the MSM. Use the
removal. After you issue the
external compact flash slot on the MSM am read the data on the card.
To access and read the data on the card, use a PC with appropriate hardware such as a compact flash
reader/writer and follow the manufacturer's instructions to access the compact flash card and read the
data.

Managing Files on the External Memory Card

Using a series of commands, you can manage the files stored on your external memory card. For
example, you can rename or copy a configuration file, display a comprehensive list of the configuration
and policy files, or delete a policy file. The following sections provide a brief overview of the available
commands. For more detailed information about these commands, see
ExtremeWare XOS Software."
ExtremeWare XOS 11.1 Concepts Guide
eject memorycard
command, you can manually remove the card from the
eject memorycard
command to prepare the card for
Chapter 4, "Managing the
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