Diagnostic Text Messages; Viewing The Test Log; Diagnostic Messages - Lenovo ThinkServer RD220 Hardware Maintenance Manual

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Note: The Preboot DSA diagnostic program might appear to be unresponsive for an unusual length
of time when you start the program. This is normal operation while the program loads.
Step 4.
Optionally, select Exit to DSA to exit from the stand-alone memory diagnostic program.
Note: After you exit from the stand-alone memory diagnostic environment, you must restart the
server to access the stand-alone memory diagnostic environment again.
Step 5.
Select gui to display the graphical user interface, or select cmd to display the DSA interactive menu.
Step 6.
Follow the instructions on the screen to select the diagnostic test to run.
If the diagnostic programs do not detect any hardware errors but the problem remains during normal server
operations, a software error might be the cause. If you suspect a software problem, see the information
that comes with your software.
A single problem might cause more than one error message. When this happens, correct the cause of the
first error message. The other error messages usually will not occur the next time you run the diagnostic
programs.
Note: If there are multiple error codes or diagnostics LEDs that indicate a microprocessor error, the error
might be in a microprocessor or in a microprocessor socket. See "Solving Microprocessor problems" on
page 125 for information about diagnosing microprocessor problems.
If the server stops during testing and you cannot continue, restart the server and try running the diagnostic
programs again. If the problem remains, replace the component that was being tested when the server
stopped.

Diagnostic text messages

Diagnostic text messages are displayed while the tests are running. A diagnostic text message contains
one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
Aborted: The test could not proceed because of the server configuration.
Additional information concerning test failures is available in the extended diagnostic results for each test.

Viewing the test log

To view the test log when the tests are completed, type the view command in the DSA interactive menu,
or select Diagnostic Event Log in the graphical user interface. To transfer DSA collections to an external
USB device, type the copy command in the DSA interactive menu.

Diagnostic messages

The following table describes the messages that the diagnostic programs might generate and suggested
actions to correct the detected problems. Follow the suggested actions in the order in which they are
listed in the action column.
49
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Chapter 5
Diagnostics

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