Lenovo ThinkServer RD220 Hardware Maintenance Manual page 115

Hardware maintenance manual for rd220
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Table 3. DSA diagnostic messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Message
number
Component
405-902-xxx
BroadCom
Ethernet
Device
Test
State
Description
Test
Failed
EEPROM
Action
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD
section for this component. For
the latest level of firmware, go to
http://www.ibm.com/support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system to
display a matrix of available firmware.
2. Run the test again.
3. Replace the component that is causing
the error. If the error is caused by
an adapter, replace the adapter (see
Removing a PCI adapter and Installing a
PCI adapter). Check the PCI Information
and Network Settings information in the
DSA event log to determine the physical
location of the failing component.
4. If the failure remains, collect the
data from the DSA event log
and send it to IBM Service. For
information about contacting and
sending data to IBM Service, go to
http://www.ibm.com/support/docview.wss?uid=psg1SER
.
Chapter 5
Diagnostics
109

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