Lenovo ThinkServer RD220 Hardware Maintenance Manual page 103

Table 3. DSA diagnostic messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Message
number Component
215-801-xxx Optical
Drive
Test State Description
• Verify Aborted Unable to
Media communicate
Installed with the device
driver.
• Read/
Write
Test
• Self-Test
Messages
and
actions
apply to
all three
tests.
Action
1. Make sure that the DSA code
is at the latest level. For the
latest level of DSA code, go to
http://www.ibm.com/support/docview.wss?uid=psg1SER
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage
to the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. For additional troubleshooting
information, go to
http://www.ibm.com/support/docview.wss?uid=psg1MIG
6. Run the test again.
7. Make sure that the system firmware
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD
section for this component. For
the latest level of firmware, go to
http://www.ibm.com/support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system to
display a matrix of available firmware.
8. Run the test again.
9. Replace the CD or DVD drive (see
Removing a CD-RW/DVD drive and
Installing a CD-RW/DVD drive).
10. If the failure remains, collect the
data from the DSA event log
and send it to IBM Service. For
information about contacting and
sending data to IBM Service, see
http://www.ibm.com/support/docview.wss?uid=psg1SER
.
Chapter 5
97
Diagnostics