Checkout Procedure - Lenovo ThinkServer RD220 Hardware Maintenance Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Error code Description
00012000 Processor machine check error.
00019701 Processor 1 failed BIST.
01298001 No update data for processor 1.
01298101
Bad update data for processor 1.
I9990301 Hard disk drive boot sector error.
I9990305
Operating system not found.
I9990650 Power has been restored.

Checkout procedure

The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
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ThinkServer RD220 Hardware Maintenance Manual
Action
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
1. Update the UEFI code again.
2. (Trained service technician only) Replace the
microprocessor.
1. Update the UEFI code again.
2. (Trained service technician only) Replace the
microprocessor.
1. Reseat the following components:
a. Hard disk drive
b. Hard disk drive backplane cable
2. Replace the following components one at a time,
in the order shown, restarting the server each time:
a. Hard disk drive backplane cable
b. Hard disk drive
c. Hard disk drive backplane
d. (Trained service technician only) System board
Run the Server Configuration and Boot Management
program to make sure that a bootable operating
system is installed on one or more devices that are
listed in the boot order.
1. Check the power cables.
2. Check for interruption of the power supply.