Lenovo ThinkServer RD220 Hardware Maintenance Manual page 105

Table 3. DSA diagnostic messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Message
number Component
215-803-xxx Optical
Drive
215-901-xxx
Optical
Drive
Test State Description
• Verify Failed The disc might
Media be in use by
Installed the system.
• Read/
Write
Test
• Self-Test
Messages
and
actions
apply to
all three
tests.
Aborted Drive media is
• Verify
Media not detected.
Installed
• Read/
Write
Test
• Self-Test
Messages
and
actions
apply to
all three
tests.
Action
1. Wait for the system activity to stop.
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
5. Replace the CD or DVD drive (see
Removing a CD-RW/DVD drive and
Installing a CD-RW/DVD drive).
6. If the failure remains, collect the
data from the DSA event log
and send it to IBM Service. For
information about contacting and
sending data to IBM Service, see
http://www.ibm.com/support/docview.wss?uid=psg1SER
1. Insert a CD or DVD into the drive or try a
new media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage
to the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. For additional troubleshooting
information, go to
http://www.ibm.com/support/docview.wss?uid=psg1MIG
6. Run the test again.
7. Replace the CD or DVD drive (see
Removing a CD-RW/DVD drive and
Installing a CD-RW/DVD drive).
8. If the failure remains, collect the
data from the DSA event log
and send it to IBM Service. For
information about contacting and
sending data to IBM Service, see
http://www.ibm.com/support/docview.wss?uid=psg1SER
.
Chapter 5
99
Diagnostics