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Lenovo ThinkServer RD220 Hardware Maintenance Manual

Hardware maintenance manual for rd220
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See also: User Manual , Instruction and Installation Manual
ThinkServer RD220
Hardware Maintenance Manual
ThinkServer RD220 Types 3797, 3798, 3779, and 3729

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Summary of Contents for Lenovo ThinkServer RD220

  • Page 1 ThinkServer RD220 Hardware Maintenance Manual ThinkServer RD220 Types 3797, 3798, 3779, and 3729...
  • Page 3 ThinkServer RD220 Hardware Maintenance Manual ThinkServer RD220 Types 3797, 3798, 3779, and 3729...
  • Page 4 © Copyright Lenovo 2009, 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 5: Table Of Contents

    Turning on the server ..Removing an Ethernet adapter ..Turning off the server ..© Copyright Lenovo 2009, 2010...
  • Page 6 Installing a tape drive ..Removing a microprocessor and heat sink . . Index....Installing a microprocessor and heat sink . . ThinkServer RD220 Hardware Maintenance Manual...

  • Page 7: Chapter 1. About This Manual

    The most recent version of this document is available at http://www.lenovo.com/support. Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2 “Safety information” on page 3. Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions.

  • Page 8: Turkish Statement Of Compliance

    Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the EU. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

  • Page 9: Chapter 2. Safety Information

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2009, 2010...

  • Page 10: Guidelines For Trained Service Technicians

    This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 11: Safety Statements

    • Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents. • Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools or testers.
  • Page 12 The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 13 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
  • Page 14 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 15: Installation Guidelines

    To download firmware updates for your server, complete the following steps: 1. Go to: “http://www.lenovo.com/support” on page . 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list.

  • Page 16: System Reliability Guidelines

    • When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. • For a list of supported optional devices for the server, see http://www.lenovo.com/thinkserver. System reliability guidelines...
  • Page 17 • Limit your movement. Movement can cause static electricity to build up around you. • The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
  • Page 18 ThinkServer RD220 Hardware Maintenance Manual...

  • Page 19: Chapter 3. General Information

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 20 EasyLED diagnostics provides LEDs to help you diagnose problems. For more information, see “EasyLED diagnostics panel” on page 41 • Memory mirroring Memory mirroring improves the availability of memory by writing information to the main memory and redundant locations in a mirrored pair of DIMMs. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 21: Specifications

    • Large system-memory capacity The memory bus supports up to 128 GB of system memory. The memory controller supports error correcting code (ECC) for up to 16 industry-standard PC3-10600R-999 (single-rank or dual-rank), 800, 1067, and 1333 MHz, DDR3 (third-generation double-data-rate), registered, synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).
  • Page 22 Note: Maximum video resolution – Minimum: 200 V ac 1600 x 1200 at 60Hz – Maximum: 240 V ac ThinkServer RD220 Hardware Maintenance Manual • Input kilovolt-amperes (kVA) • One SATA tape connector, one approximately: USB tape connector, and one tape power connector on SAS –...

  • Page 23: Software

    Software Lenovo provides software to help get your server up and running. EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported ®Windows and ®Linux operating systems and device drivers on your server.TheEasyStartup program is provided with your server on DVD.
  • Page 24 ThinkServer RD220 Hardware Maintenance Manual...

  • Page 25: Chapter 4. General Checkout

    The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1. Determine what has changed.
  • Page 26 To display a list of available updates for your server, go to http://www.lenovo.com/thinkserver or complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.

  • Page 27: Undocumented Problems

    If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
  • Page 28 Be prepared to provide information about any error codes and collected data and the problem determination procedures that you have used. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 29: Chapter 5. Diagnostics

    Chapter 5. Diagnostics Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1. Determine what has changed. Determine whether any of the following items were added, removed, replaced, or updated before the problem occurred: •...
  • Page 30 To display a list of available updates for your server, go to http://www.lenovo.com/thinkserver or complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.

  • Page 31: Undocumented Problems

    If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.

  • Page 32: Diagnostic Tools

    The diagnostic programs create a merged log that includes events from all collected logs. The information is collected into a file that you can send to the Lenovo Support Center. Additionally, you can view the server information locally through a generated text report file. You can also copy the log to removable media and view the log from a Web browser.
  • Page 33 RMM System Event Log ———————————————————- Get Next Entry Get Previous Entry Clear BMC SEL Entry Number= 00005 / 00011 Record ID= 0005 Record Type= Timestamp= 2005/01/25 16:15:17 Entry Details: Generator ID= 0020 Sensor Type= 04 Assertion Event Threshold Lower Non-critical - going high Sensor Number= 40 Event Direction/Type= 01 Event Data= 52 00 1A...

  • Page 34: Post Error Codes

    Enter (Clear xxxx log is highlighted on each entry page, where xxxx is the name of the log that you are viewing). Note: The POST error log is automatically cleared with each system restart. POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 35 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 36 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 37 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 38 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 39 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 40: Checkout Procedure

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 41: About The Checkout Procedure

    About the checkout procedure Before performing the checkout procedure for diagnosing hardware problems, review the following information: • Read the safety information that begins on page Safety information. • The diagnostic programs provide the primary methods of testing the major components of the server, such as the system board, Ethernet controller, keyboard, mouse (pointing device), serial ports, and hard disk drives.

  • Page 42: Checkpoint Codes

    Power-On Self Test (POST); it does not provide error codes or suggest replacement components. These codes may be used for more in-depth troubleshooting by Lenovo support. Checkpoint codes are shown on the checkpoint code display on the light path diagnostics panel (see Light path diagnostics LEDs for the location of the display area).
  • Page 43 Before working inside the server to view light path diagnostics LEDs, read the safety information that begins on page Chapter 2 “Safety information” on page 3. If an error occurs, view the light path diagnostics LEDs in the following order: 1.
  • Page 44 12v channel error LEDs indicate an overcurrent condition. Components associated with power-channel error LEDsTable 4 on page 124 identifies the components associated with each power channel, and the order in which to troubleshoot the components. The following illustration shows the LEDs on the riser card. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 45: Remind Button

    PCI Slot 2 error LED PCI Slot 1 error LED Remind button You can use the remind button on the light path diagnostics panel to put the system-error LED on the operator information panel into Remind mode. When you press the remind button, you acknowledge the error but indicate that you will not take immediate action.
  • Page 46 2. Make sure that the ServeRAID SAS controller is installed and correctly seated. Make sure that the battery for the ServeRAID SAS controller is installed correctly. 3. Call for service. Reserved. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 47: Easyled Diagnostics Panel

    Problem Action DASD A hard disk drive error has occurred. A 1. Check the LEDs on the hard disk drives and replace the hard disk drive has failed or is missing. indicated drive. 2. Reseat the hard disk drive backplane cables. 3.
  • Page 48 Checkpoint codes can be used by Lenovo Support for further troubleshooting. See the Hardware Maintenance Manual for more information about checkpoint codes. There are two types of checkpoint codes: field programmable gate array (FPGA) hardware checkpoint codes and UEFI checkpoint codes.
  • Page 49 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
  • Page 50 A nonmaskable interrupt has occurred, Check the system-event log for information about the error. or the NMI button has been pressed. CNFG A hardware configuration error has occurred. (This LED is used with the MEM and the CPU LEDs.) ThinkServer RD220 Hardware Maintenance Manual...

  • Page 51: Power-Supply Leds

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
  • Page 52 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 53: Server Power Features

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 54: Diagnostic Programs, Messages, And Error Codes

    Make sure that the server has the latest version of the diagnostic programs. To download the latest version, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.

  • Page 55: Diagnostic Text Messages

    Note: The Preboot DSA diagnostic program might appear to be unresponsive for an unusual length of time when you start the program. This is normal operation while the program loads. Step 4. Optionally, select Exit to DSA to exit from the stand-alone memory diagnostic program. Note: After you exit from the stand-alone memory diagnostic environment, you must restart the server to access the stand-alone memory diagnostic environment again.
  • Page 56 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 57 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 58 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 59 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 60 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 61 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 62 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 63 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 64 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 65 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 66 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 67 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 68 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 69 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 70 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 71 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 72 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 73 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 74 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 75 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 76 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 77 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 78 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 79 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 80 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 81 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 82 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 83 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 84 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 85 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 86 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 87 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 88 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 89 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 90 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 91 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 92 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 93 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 94 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 95 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 96 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 97 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 98 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 99 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 100 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 101 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 102 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 103 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 104 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 105 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 106 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 107 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 108 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 109 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 110 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 111 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 112 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 113 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 114 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 115 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 116 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 117 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 118 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 119 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 120: Tape Alert Flags

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 121: Recovering The Uefi Code

    2. To create and use a diskette, you must add an optional external diskette drive to the server. To download the UEFI code update from the World Wide Web, complete the following steps: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
  • Page 122 Step 10. When you are asked to choose a language, select a language (from 0 to 7) and press Enter. Step 11. Remove the UEFI recovery diskette from the diskette drive. Step 12. Turn off the server, and disconnect all power cords and external cables; then, remove the server cover. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 123: System Event/Error Log Messages

    Step 13. Remove the jumper from the boot block recovery jumper block, or move it to pins 1 and 2, to return to normal startup mode. Step 14. Reconnect all external cables and power cords, and turn on the peripheral devices; then, reinstall the server cover.
  • Page 124 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 125 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 126 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 127 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 128 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 129 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 130: Solving Power Problems

    Important: Only a trained service technician should remove or replace a FRU, such as a microprocessor or the system board. See Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 to determine whether a component is a FRU.

  • Page 131: Hard Disk Drive Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in Chapter 7 “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798” on page 205 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 132: Solving Undetermined Problems

    • Memory modules. The minimum configuration requirement is 1 GB DIMM per installed microprocessor. • Service processor (RMM). The following minimum configuration is required for the server to start: • One microprocessor • One 1 GB DIMM • One power supply • Power backplane ThinkServer RD220 Hardware Maintenance Manual...

  • Page 133: Problem Determination Tips

    • Power cord • ServeRAID SAS controller 4. Turn on the server. If the problem remains, suspect the following components in the following order: a. Power backplane b. System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter, suspect the adapter;...

  • Page 134: Calling Ibm For Service

    • Memory amount, type, and configuration • Adapters and attachments, in the same locations • Address jumpers, terminators, and cabling • Software versions and levels • Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup ThinkServer RD220 Hardware Maintenance Manual...

  • Page 135: Chapter 6. Removing And Installing Frus

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 136: System-Board Internal Connectors

    Release latch Ethernet icon LED Locator button/locator LED Ethernet activity LEDs Ethernet activity LEDs Information LED Power-control button/power-on LED System-error LED System-board internal connectors The following illustration shows the internal connectors on the system board. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 137: System-Board External Connectors

    Battery Fan connector 2 Optional two-port Ethernet card Reserved connector PCI riser connector 1 Fan connector 3 DIMM connectors Hot-swap SAS/SATA power connector backplane 1 and 2 Microprocessor 1 Hot-swap SAS/SATA power connector optional backplane 3 Operator information panel connector Hot-swap SAS/SATA configuration cable connector Optical drive connector...

  • Page 138: System-Board Switches And Jumpers

    (UEFI) code in the Hardware Maintenance Manual for information about using the UEFI boot recovery jumper. The following illustration shows the switches and jumpers on the system board. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 139 Table 5. Callout descriptions Jumper name Jumper setting UEFI boot recovery jumper (J29) • Pins 1 and 2: Normal (default) Loads the primary server firmware (formerly called BIOS) ROM page. • Pins 2 and 3: Loads the secondary (backup) server firmware ROM page.

  • Page 140: System-Board Leds

    Power channel F error LED Reserved 240 - V AUX channel error LED Fan 1 error LED SAS riser missing LED Reserved System-board error LED Fan 2 error LED Microprocessor 2 error LED Reserved DIMMs 9-16 error LEDs ThinkServer RD220 Hardware Maintenance Manual...

  • Page 141: Sas Riser-Card Connectors And Leds

    SAS riser-card connectors and LEDs The following illustrations show the connectors and LEDs on the SAS riser cards. Note: Error LEDs remain lit only while the server is connected to power. A 12-drive-capable model server or a diskless model server contains the following riser card: USB connector PCI Express RAID adapter SAS error LED...

  • Page 142: Pci Riser-Card Assembly Leds

    (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 143 The following illustrations show the major components in the server. Note: The illustrations in this document might differ slightly from your hardware. Cover CD/DVD drive PCI riser-card assembly Operator information panel PCI riser-card assembly Front bezel (some models) Chapter 6 Removing and installing FRUs...

  • Page 144: Removing The Cover

    Note: You can reach the cables on the rear of the server when the server is in the locked position. 5. Press the blue latch on the end of the cover-release latch and lift the cover-release latch . Slide the cover forward and lift the cover off the server. Set the cover aside. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 145: Installing The Server Cover

    Attention: For proper cooling and airflow, replace the cover before you turn on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components. Installing the server cover Attention: For proper cooling and airflow, install the server cover before you turn on the server. To install the server cover, complete the following steps: 1.

  • Page 146: Installing The Operator Information Panel Assembly

    Step 4. Remove the cover (see Removing the cover). Step 5. Pull the hard disk drives out of the server slightly to disengage them from the backplane. See Removing a hot-swap hard disk drive for details. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 147: Installing A Sas Hard Disk Drive Backplane

    Step 6. To obtain more working room, remove the fans and the fan bracket (see Removing a hot-swap fan and Removing the fan bracket). Step 7. Disconnect the backplane cables. Step 8. Lift the backplane out of the server by pulling it toward the rear of the server, then lifting it up. Step 9.
  • Page 148 The SATA cable is a combination power and signal cable with a shared connector on both ends. The following illustration shows the internal routing and connector for the SATA cable The following illustration shows the internal routing and connector for the operator information panel cable. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 149 Top cover latch receptacle Operator panel cable The following illustration shows the internal routing and connector for the USB/video cable. Note: The USB cable is routed under the video cable and then both the USB and video cables are routed under the cable retention tab and the top cover latch receptacle.
  • Page 150 The following illustrations show the internal routing for the SAS hard disk drive backplane cables. DIMM air baffle SAS expander card New backplane ThinkServer RD220 Hardware Maintenance Manual...

  • Page 151: Removing A Pci Riser-Card Assembly

    The server comes with two riser-card assemblies that each contain two PCI Express x8 connectors. You can replace a PCI Express riser-card assembly with a riser-card assembly that contains one PCI Express Gen 2 x16 connector. See http://www.lenovo.com/thinkserver for a list of riser-card assemblies that you can use with the server.

  • Page 152: Installing A Pci Riser-Card Assembly

    Grasp the assembly at the front tab and rear edge and lift it to remove it from the server. Place the riser-card assembly on a flat, static-protective surface. Installing a PCI riser-card assembly To install a PCI riser-card assembly, complete the following steps. Note: The illustrations in this document might differ slightly from your hardware. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 153 PCI riser-card assembly 2 PCI riser-card assembly 1 Alignment slots Alignment brackets PCI riser connector 1 PCI riser connector 2 Step 1. Read the safety information that begins on page Safety information. Step 2. Make sure that the server and all peripheral devices are turned off and that the power cords and all external cables are disconnected.

  • Page 154: Removing A Pci Adapter From A Pci Riser-Card Assembly

    Press down on the left and right side latches and slide the server out of the rack enclosure until both slide rails lock; then, remove the cover (see Removing the cover). Step 4. Remove the PCI riser-card assembly that contains the adapter (see Removing a PCI riser-card assembly). ThinkServer RD220 Hardware Maintenance Manual...

  • Page 155: Installing A Pci Adapter In A Pci Riser-Card Assembly

    Some high end video adapters are supported by your server. See http://www.lenovo.com/thinkserver for more information. Notes: 1.
  • Page 156 4. Press down on the assembly. Make sure that the riser-card assembly is fully seated in the riser-card connector on the system board. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 157: Removing An Ethernet Adapter

    5. Perform any configuration tasks that are required for the adapter. 6. Install the server cover (see Completing the installation). 7. Slide the server into the rack. 8. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server.

  • Page 158: Storing The Full-Length-Adapter Bracket

    Removing the microprocessor 2 air baffle When you work with some optional devices, you must first remove the microprocessor 2 air baffle to access certain components. The following illustration shows how to remove the microprocessor 2 air baffle. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 159 Hole Microprocessor 2 air baffle PCI riser-card assembly 2 To remove the microprocessor 2 air baffle, complete the following steps: Step 1. Read the safety information that begins on page Safety information . Step 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see Turning off the server).

  • Page 160: Installing The Microprocessor 2 Air Baffle

    Lower the microprocessor 2 air baffle into the server, making sure all cables are out of the way. Attention: For proper cooling and airflow, replace all air baffles before you turn on the server. Operating the server with any air baffle removed might damage server components. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 161: Removing The Dimm Air Baffle

    Step 7. Install PCI riser-card assembly 2. Step 8. Install the cover (see Completing the installation). Step 9. Slide the server into the rack. Step 10. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server.

  • Page 162: Installing The Dimm Air Baffle

    Operating the server with any air baffle removed might damage server components. Step 8. Install the cover (see “Completing the installation” on page 202). Removing a PCI adapter To remove an adapter from a PCI riser-card assembly, complete the following steps. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 163 Adapter Expansion slot cover PCI riser-card assembly Step 1. Read the safety information that begins on page Safety information. Step 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see Turning off the server). Step 3.

  • Page 164: Installing A Pci Adapter

    • A PCI Express Gen 2 x16 riser card can support only one adapter. • The expansion slots in the PCI riser cards accommodate the various form factors of the non-hot-plug adapters as follows: – Expansion slot 1: Full-height, full-length – Expansion slot 2: Low-profile with standard bracket ThinkServer RD220 Hardware Maintenance Manual...
  • Page 165 If you install a different supported riser-card assembly, the supported adapter types might be different. For a list of supported riser-card assemblies, see http://www.lenovo.com/thinkserver. • The system scans devices in the following order, if you have not changed the default boot precedence –...
  • Page 166 • Make sure that cables are not routed on top of components that are under the PCI riser-card assembly. • Make sure that cables are not pinched by the server components. 9. Align the PCI riser-card assembly with the selected PCI riser connector on the system board. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 167 PCI riser-card assembly 2 PCI riser-card assembly 1 Alignment slots Alignment brackets PCI riser connector 1 PCI riser connector 2 • PCI riser connector 1: Carefully fit the two alignment slots on the side of the assembly onto the two alignment brackets in the side of the chassis; align the rear of the assembly with the guides on the rear of the server •...

  • Page 168: Installing The Full-Length-Adapter Bracket

    2. Align the bracket with the storage location on the riser-card assembly as shown. 3. Place the two hooks in the two openings in the storage location on the riser-card assembly. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 169: Removing A Virtual Media Key

    4. Press the bracket tab and slide the bracket toward the expansion-slot-opening end of the assembly until the bracket clicks into place. 5. Return to “Installing a PCI adapter in a PCI riser-card assembly” on page 149 or “Installing a PCI riser-card assembly”...

  • Page 170: Removing A Memory Module (Dimm)

    Step 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. Step 3. Slide the server out of the rack. Step 4. Remove the cover (see Removing the cover). ThinkServer RD220 Hardware Maintenance Manual...

  • Page 171: Installing A Memory Module

    Step 5. If riser-card assembly 1 contains one or more adapters, remove it (see Removing a PCI riser-card assembly). Step 6. Remove the air baffle over the DIMMs (see Removing the DIMM air baffle). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently.
  • Page 172 PC3-10600R-999 (single-rank or dual-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/thinkserver/ for a list of supported memory modules for the server. • The server supports a maximum of 16 single-rank or dual-rank DIMMs.

  • Page 173: Dimm Installation Sequence

    2 = dual-rank 4 = quad-rank – ff is the device organization (bit width) 4 = x4 organization (4 DQ lines per SDRAM) 8 = x8 organization 16 = x16 organization – wwwww is the DIMM bandwidth, in MBps 6400 = 6.40 GBps (PC3-800 SDRAMs, 8-byte primary data bus) 8500 = 8.53 GBps (PC3-1066 SDRAMs, 8-byte primary data bus) 10600 = 10.66 GBps (PC3-1333 SDRAMs, 8-byte primary data bus) 12800 = 12.80 GBps PC3-1600 SDRAMs, 8-byte primary data bus)

  • Page 174: Memory Mirroring

    DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode. Figure 1. Memory channel interface layout The following table lists the DIMM connectors on each memory channel. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 175: Installing A Dimm

    Table 10. Connectors on each memory channel Memory channel DIMM connectors Channel 0 1, 2, 3, 9, 10, 11 Channel 1 4, 5, 6, 12, 13, 14 Channel 2 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with each microprocessor. For example, DIMM connectors 9, 10, 11, 12, 13, 14, 15, and 16 (DIMM connectors are shown underneath the boxes) are associated with microprocessor 2 socket (CPU2) and DIMM connectors 1, 2, 3, 4, 5, 6, 7, and 8 are associated with microprocessor 1 socket (CPU1).
  • Page 176 5. Remove the DIMM air baffle (see Removing the DIMM air baffle). Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. 6. Open the retaining clip on each end of the DIMM connector. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 177: Removing A Hot-Swap Power Supply

    7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package. 8. Turn the DIMM so that the DIMM keys align correctly with the connector. 9. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector.

  • Page 178: Installing A Hot-Swap Power Supply

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 179 Power supply filler panel Hot-swap power supply 2 Attention: During normal operation, each power-supply bay must contain either a power supply or power-supply filler for proper cooling. To install a power supply, complete the following steps: Step 1. Read the safety information that begins on page Safety information . Step 2.

  • Page 180: Removing A Hot-Swap Fan

    The fans use system-board fan connectors 2, 4, and 6 only. Fan connectors on the system board lists the fan connector on the system board for each double-fan. See “System-board internal connectors” on page 130 for the locations of the fan connectors. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 181: Removing The Fan Bracket

    Table 12. Fan connectors on the system board Fan number System board fan connector To install any of the three replaceable fans, complete the following steps: Step 1. Read the safety information that begins on page Chapter 2 “Safety information” on page 3. Step 2.

  • Page 182: Installing The Fan Bracket

    6. Press the fan-bracket release latches toward each other to release the pins and lift the fan bracket out of the server. Installing the fan bracket To install the fan bracket, complete the following steps. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 183: Removing The Sas Riser Card And Controller Assembly

    1. Lower the fan bracket into the chassis. 2. Align the holes in the bottom of the bracket with the pins in the bottom of the chassis. 3. Press the bracket into position until the fan-bracket release levers click into place. 4.

  • Page 184: Installing The Sas Riser Card And Controller Assembly

    2. Lift the front and back edges of the assembly to remove the assembly from the server. Installing the SAS riser card and controller assembly To install the SAS riser-card and controller assembly in the server, complete the steps for the applicable server model. • 12-drive-capable server model: ThinkServer RD220 Hardware Maintenance Manual...
  • Page 185 SAS controller front retention bracket SAS riser card SAS controller Alignment post 1. Place the front end of the SAS controller in the front retention bracket and align the SAS riser card with the SAS riser-card connector on the system board. 2.

  • Page 186: Removing A Sas Controller From The Sas Riser Card

    6. Remove the SAS controller assembly, which includes the SAS riser card, from the server (see Removing the SAS riser card and controller assembly). 12-drive-capable server model: SAS riser card SAS controller Release tab Tape-enabled server model: ThinkServer RD220 Hardware Maintenance Manual...

  • Page 187: Installing A Sas Controller On The Sas Riser Card

    7. Press down the retention bracket and pull the SAS controller horizontally out of the connector on the SAS riser card 8. If you are replacing the SAS controller with another supported SAS controller, continue with Installing a SAS controller on the SAS riser card. Installing a SAS controller on the SAS riser card Important: If you have installed a 4-disk-drive optional expansion device in a 12-drive-capable server, the SAS controller is installed in a PCI riser-card assembly and is installed and removed the same way as any...

  • Page 188: Moving The Sas-Controller Retention Bracket

    Moving the SAS-controller retention bracket Note: This procedure applies only to servers that have the following SAS riser card installed. USB connector PCI Express RAID adapter SATA tape signal Tape drive power SAS controller error LED USB tape ThinkServer RD220 Hardware Maintenance Manual...
  • Page 189 To move the SAS-controller retention bracket to a different position to accommodate the dimensions of the current SAS controller, complete the following steps: Step 1. Read the safety information that begins on page Chapter 2 “Safety information” on page 3. Step 2.

  • Page 190: Removing A Sas Controller Battery From The Remote Battery Tray

    Lift the battery and battery carrier from the tray and carefully disconnect the remote battery cable from the interposer card on the SAS controller. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 191 Remote battery cable connector Remote battery cable Disconnect the battery carrier cable from the battery. Squeeze the clip on the side of the battery and battery carrier to remove the battery from the battery carrier. Note: If your battery and battery carrier are attached with screws instead of a locking-clip mechanism, remove the three screws to remove the battery from the battery carrier.

  • Page 192: Installing A Sas Controller Battery On The Remote Battery Tray

    Remote battery cable connector Remote battery cable On the remote battery tray, find the pattern of recessed rings that matches the posts on the battery and battery carrier. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 193: Removing A Hot-Swap Hard Disk Drive

    2.5-inch drives. An optional 4–drive-bay kit is available for 12–drive-capable server models. For a list of supported 2.5-inch hard disk drives, see http://www.lenovo.com/thinkserver. • All hot-swap drives in the server should have the same throughput speed rating. Mixing hard disk drives with different speed ratings will cause all drives to operate at the lower throughput speed.

  • Page 194: Removing A Cd-Rw/Dvd Drive

    LED remains lit during the rebuild process. If the amber LED remains lit, see “Hard disk drive problems” on page 125. Note: You might have to reconfigure the disk arrays after you install hard disk drives. Removing a CD-RW/DVD drive To remove the CD-RW/DVD drive, complete the following steps. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 195: Installing A Cd-Rw/Dvd Drive

    Step 1. Read the safety information that begins on page Chapter 2 “Safety information” on page 3. Step 2. Turn off the server and peripheral devices and disconnect all power cords and external cables. Step 3. Slide the server out of the rack; then, remove the cover (see Removing the cover). Step 4.

  • Page 196: Removing A Tape Drive

    8. If you are not installing another drive in the bay, insert the tape drive filler panel into the empty tape drive bay. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 197: Installing A Tape Drive

    9. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a tape drive SAS riser card To install a tape drive, complete the following steps: 1.

  • Page 198: Removing A Microprocessor And Heat Sink

    • Microprocessor 2: PCI riser-card assembly 2 and microprocessor 2 air baffle (see Removing a PCI riser-card assembly and Removing the microprocessor 2 air baffle). Step 5. Open the heat-sink release lever to the fully open position. Heat-sink release lever Microprocessor Retainer bracket Lock tab ThinkServer RD220 Hardware Maintenance Manual...

  • Page 199: Installing A Microprocessor And Heat Sink

    To download the most current level of server firmware, complete the following steps: 1. Go to: “http://www.lenovo.com/support” on page . 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list.
  • Page 200 Close the microprocessor bracket frame. Note: The microprocessor fits only one way on the socket. Microprocessor Alignment marks Notches Step 4. Carefully close the microprocessor release lever to secure the microprocessor in the socket. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 201: Thermal Grease

    Step 5. Install a heat sink on the microprocessor. Attention: Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. The following illustration shows the bottom surface of the heat sink.

  • Page 202: Removing The Battery

    4. Slide the server out of the rack. 5. Remove the cover (see Removing the cover). 6. Disconnect any internal cables, as necessary (see Internal cable routing and connectors). 7. Locate the battery on the system board ThinkServer RD220 Hardware Maintenance Manual...

  • Page 203: Installing The Battery

    8. Remove the battery: a. Use one finger to push the battery horizontally out of its housing, pushing it away from the PCI riser 2. b. Lift the battery from the socket. 9. Dispose of the battery as required by local ordinances or regulations. See the Important Notices and Safety Information on the ThinkServer Documentation DVD for more information.
  • Page 204 Step 8. Start the Setup utility and reset the configuration. • Set the system date and time. • Set the power-on password. • Reconfigure the server. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 205: Removing A Heat-Sink Retention Module

    Removing a heat-sink retention module To remove a heat-sink retention module, complete the following steps: 1. Read the safety information that begins on page Chapter 2 “Safety information” on page 3. 2. Turn off the server, and disconnect all power cords and external cables. 3.

  • Page 206: Removing The System Board

    13. Push in and lift up the two system board release latches on either side of the fan cage. 14. Slide the system board forward and tilt it away from the power supplies. Using the lift handle, pull the system board out of the server. ThinkServer RD220 Hardware Maintenance Manual...

  • Page 207: Installing The System Board

    15. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board Notes: 1. When you reassemble the components in the server, be sure to route all cables carefully so that they are not exposed to excessive pressure.

  • Page 208: Completing The Installation

    6. To attach peripheral devices and connect the power cords, see Connecting the cables. Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server. Front view ThinkServer RD220 Hardware Maintenance Manual...

  • Page 209: Updating The Server Configuration

    Video connector USB 1 connector USB 2 connector Rear view Ethernet 3 (optional) USB 3 Ethernet 4 (optional) Serial Power supply 1 Video Power supply 2 Ethernet 2 Power cord connectors Ethernet 1 USB 4 Systems-management (Ethernet) You must turn off the server before you connect or disconnect cables from the server. Exception: in order to view the error LEDs inside the server, you must leave the power cables connected to the power supplies.
  • Page 210 ThinkServer RD220 Hardware Maintenance Manual...

  • Page 211: Chapter 7. Parts Listing, Thinkserver Rd220 Type 3729, 3779, 3797, And 3798

    Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 The following replaceable components are available for the ThinkServer RD220 Type 3729, 3779, 3797, and 3798 server, except as specified otherwise in Replaceable server components. To check for an updated parts listing on the Web, go to: http://www.lenovo.com/support for the information.
  • Page 212 The following table lists the part numbers for the server components. ThinkServer RD220 Hardware Maintenance Manual...
  • Page 213 Power supply, 675 W (models CTO All Models) 39Y7201 44W3254 DVD drive (models CTO) Operator information panel (models CTO All Models) 46U2140 49Y5359 2.5 inch hot-swap hard disk drive filler panel (models CTO All Models) Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 214 43V7067 43W4341 LSI MR10M SAS/SATA controller (models CTO) MR-10is SAS/SATA controller (models CTO all Models) 44E8696 LSI MR-10i battery (models CTO all Models) 43W4301 NetXtreme 1000 Express G Ethernet adapter (models CTO 39Y6100 all Models) ThinkServer RD220 Hardware Maintenance Manual...
  • Page 215 49Y5363 Cover (models CTO All Models) PCI Express riser card assembly (1 x 16) (models CTO) 43V7064 43V7063 PCI Express riser card assembly (2 x 8) (models CTO) Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 216 42D0545 43V7073 Ethernet card (models CTO) Mulitburn (models CTO) 44W3256 46U1988 Hard disk drive, 300Gb 2.5" SFF (models CTO All Models) Hard disk drive, 146GB 15K SFF 6Gbps HS HDD (models 46U2117 CTO All Models) ThinkServer RD220 Hardware Maintenance Manual...
  • Page 217 46C4139 46M6439 Cable, SAS signal (165 mm) (models CTO All models) Cable, SAS signal (200 mm) (models CTO All models) 46M6437 Cable, USB/video (models CTO All Models) 46C4146 Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 218 Microprocessor - 2.26 GHz 60 W (models CTO) 46D1269 Microprocessor - 2.13 GHz 80 W (models CTO) 46D1270 Microprocessor - 2.00 GHz 80 W (models CTO) 46D1271 Microprocessor - 1.86 GHz 80 W (models CTO) 46D1272 ThinkServer RD220 Hardware Maintenance Manual...
  • Page 219 Microprocessor air baffle (included in air baffle kit) ServeRAID battery (models CTO) 43W4342 HBA SAS adapter (models CTO all Models) 44E8701 Integrated Management Module (IMM) Premium HW key 46C7528 (models CTO) Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 220 Mechanical chassis (models CTO All Models) Serve RAID M1015 SAS/SATA controller (models CTO) 46M0862 46M0864 Serve RAID M1015 RAID 5 Upgrade key (models CTO) Serve RAID M5014 SAS/SATA controller (models CTO) 46M0922 46M0931 M5000 advance raid feature key (models CTO) ThinkServer RD220 Hardware Maintenance Manual...
  • Page 221 11E 16U 16S 16Y 16G 16M 16V 16E) Microprocessor retention module (models CTO All Models) 49Y4822 Memory, 1GB DDR3-1333 1Rx8 LP RDIMM (models CTO) 46U1991 Memory, 2GB DDR3-1333 2Rx8 LP RDIMM (models CTO) 46U1992 Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 222 Hard disk drive, 300Gb 2.5" SFF (models CTO All Models) Hard disk drive, 146GB 15K SFF 6Gbps HS HDD (models 46U2117 CTO All Models) Hard disk drive, 146GB 10K SFF 6Gbps HS HDD (models 46U2120 CTO All Models) ThinkServer RD220 Hardware Maintenance Manual...
  • Page 223 Cable management arm (models CTO AlModels) 49Y4817 46M6441 Cable, power (4 hard disk drives) (models CTO All Models) Cable, power (8 hard disk drives) (models CTO All Models) 46M6443 Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 224 43W4301 Table 18. Consumable parts, Type 3779 Index Description Part number Battery, 3.0 volt 33F8354 ServeRAID-MR10i battery 43W4301 Table 19. Consumable parts, Type 3797 Index Description Part number Battery, 3.0 volt 33F8354 43W4301 ServeRAID-MR10i battery ThinkServer RD220 Hardware Maintenance Manual...

  • Page 225: Consumable Parts

    Consumable parts Power cords For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 226 46U2900 SBS Prem German (CTO All Models) 46U2901 SBS Prem Japanese (CTO All Models) 46U2902 SBS Prem Spanish (CTO All Models) 46U2903 EBS STD English (CTO All Models) 46U2904 EBS Premium English (CTO All Models) ThinkServer RD220 Hardware Maintenance Manual...
  • Page 227 ENT64 SP (CTO All Models) 69Y9963 ENT64 TR (CTO All Models) 69Y9964 ENT64 NL (CTO All Models) 69Y9965 ENT64 KR (CTO All Models) 69Y9966 ENT64 CT (CTO All Models) Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 228 Easy manage DVD (CTO All Models) 69Y9938 Documentation (CTO All Models) 69Y9939 Easy start up DVD (CTO All Models) 69Y9952 SBS64US (CTO All Models) 69Y9953 EBS64US (CTO All Models) 69Y9954 STD64CT (CTO All Models) 69Y9955 STD64HK (CTO All Models) ThinkServer RD220 Hardware Maintenance Manual...
  • Page 229 Switzerland 2.8M (models CTO 11G 13S 13G 14S 14G 15S 15G 16S 16G 17S 17G 1DG 1EG 1FS 1FG 1HG 1JG 1LS 1LG) 39M5172 Israel 2.8M (models CTO 11G 12G 13G 14G 15G 16G 17G 1DG 1EG 1FG 1HG 1JG 1LG) Chapter 7 Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798...
  • Page 230 46U2900 SBS Prem German (CTO All Models) 46U2901 SBS Prem Japanese (CTO All Models) 46U2902 SBS Prem Spanish (CTO All Models) 46U2903 EBS STD English (CTO All Models) 46U2904 EBS Premium English (CTO All Models) ThinkServer RD220 Hardware Maintenance Manual...

  • Page 231: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 232: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo EasyStartup ThinkServer The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: • IBM •...

  • Page 233: Product Recycling And Disposal

    (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. Information on Lenovo product recycling offerings can be found on Lenovo's Internet site at: http://www.lenovo.com/lenovo/environment/recycling.

  • Page 234: Battery Return Program

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to http://www.lenovo.com/lenovo/environment. For California: Perchlorate material - special handling may apply.

  • Page 235: Electronic Emissions Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

  • Page 236: German Class A Compliance Statement

    Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

  • Page 237: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement Japanese recycling statements Appendix A. Notices...

  • Page 238: Taiwanese Class A Warning Statement

    Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement ThinkServer RD220 Hardware Maintenance Manual...

  • Page 239: Index

    CD-RW/DVD messages operator system-board drive diagnostic information internal DIMMs messages, panel connectors memory diagnostic assembly CD drive customer POST/UEFI system board CD-RW/DVD drive replaceable units system error full-length-adapter installing (CRUs) error logs bracket, storing removing © Copyright Lenovo 2009, 2010...
  • Page 240 RAID controller hot-swap drive memory stress test removing SAS controller IBM Virtual memory test power supply LED battery Media Key messages errors SAS riser-card memory diagnostic power supply and controller module microprocessor specifications assembly ThinkServer RD220 Hardware Maintenance Manual...
  • Page 241 SAS riser-card heat sink and controller tools, diagnostic assembly trademarks installing troubleshooting removing procedures server components start here server firmware, turning off the UEFI-compliant server server replaceable units © Copyright Lenovo 2009, 2010...
  • Page 242 ThinkServer RD220 Hardware Maintenance Manual...
  • Page 244 Part Number: 40M2493 Printed in USA (1P) P/N: 40M2493 *40M2493*...

This manual is also suitable for:

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