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Chapter 6. Diagnostics
Use this information to review the diagnostic tools that are available to help you
solve problems that might occur in the blade server.
Review the diagnostic tools that are available to help you solve problems that
might occur in the blade server.
Note: The blade server uses shared resources that are installed in the BladeCenter
unit. Problems with these shared resources might appear to be in the blade server
(see "Solving shared BladeCenter resource problems" on page 222 for information
about isolating problems with these resources).
If you cannot locate and correct a problem by using the information in this chapter,
see "Getting help and technical assistance," on page 229 for more information.
Service bulletins
IBM updates the support website with tips and techniques that you can use to
solve any problems that you might be having with the BladeCenter HS23E blade
server.
To find any service bulletins that are available for the BladeCenter HS23Eblade
server, go to the BladeCenter support website at http://www.ibm.com/
supportportal/ . In the Search field, enter the following terms: 8038, 8039, and
retain tip.
Checkout procedure
Use this information to perform the checkout procedure for the blade server.
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the blade server.
About the checkout procedure
Use this information to run diagnostics, locate error codes, and identify device
errors for the blade server.
Before you perform the checkout procedure for diagnosing hardware problems,
review the following information:
v Read "Safety" on page v and "Installation guidelines" on page 47.
v The diagnostic programs provide the primary methods of testing the major
v When you run the diagnostic programs, a single problem might cause more than
© Copyright IBM Corp. 2012, 2014
components of the blade server. If you are not sure whether a problem is caused
by the hardware or by the software, you can use the diagnostic programs to
confirm that the hardware is working correctly.
one error message. When this happens, correct the cause of the first error
message. The other error messages usually will not occur the next time you run
the diagnostic programs.
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