Multifunction Finisher Control Panel And Event Log Messages; Table 27. Control Panel And Event Log Messages-Multifunction Finisher - HP Color LaserJet 9500 Service Manual

Multifunction finisher control panel and event log messages

Note The numerical messages are listed first, followed by the alphabetical messages.
Table 27. Control panel and event log messages—multifunction finisher
Event log, if connected to
Control panel
message LJ9000
13.12.11 13.12.0B
Jam in left
accessory
Recommended action:
1 Clear the jam and verify that no jammed staples are at the stapler unit.
2 Test the staples sliding motor M8 by using the motor test (see "Testing a motor, solenoid, or clutch" on
page 238).
3 Make sure that the stapler unit slides to the home position at power-on.
4 Make sure that the staple cartridge is installed correctly.
5 Test another staple cartridge.
6 Verify that the connectors at the controller PCA are correctly seated, and check the harness connection at
each end.
7 Turn the printer or MFP off and then on again to see if the jam persists.
8 If the harness is connected, but the message persists, then replace the stapler unit.
9 If, after you replace the stapler unit, the message persists, then replace the controller PCA.
13.12.21 13.12.15
13.12.22 13.12.16
13.12.23 13.12.17
Jam in left
accessory
Recommended action:
1 Clear the jam.
2 Make sure that the paper-guide wire is positioned correctly.
3 Test the reverse motor M9 by using the motor test (see "Testing a motor, solenoid, or clutch" on page 238).
4 Clean the surface of the reverse sensor (PI26-1and PI 26-2; see page 82) without disassembling the flipper.
5 Verify the functionality of the reversal sensors PI26-1, PI26-2, and PI27 (page 82) by using the sensor test
(see "Testing sensors and switches" on page 238).
6 Verify that the connectors at the controller PCA are correctly seated, and check the harness connection at
each end.
7 Turn the printer or MFP off and then on again to see if the jam persists.
8 If the harness is connected, but the message persists, then replace the flipper assembly.
9 If, after you replace the flipper assembly, the message persists, then replace the controller PCA.
ENWW
9500, 9500mfp, 9050,
9000mfp 9050/9040mfp
13.12.0B 13.12.11
13.12.15 13.12.21
13.12.16 13.12.22
13.12.17 13.12.23
User LED Service LED
Red blinking Yellow (1 blink) Green
(1 blink)
Red blinking Yellow (2 blinks) Green
(1 blink)
Red blinking Yellow (2 blinks) Green
(2 blinks)
Red blinking Yellow (2 blinks) Green
(3 blinks)
Chapter 7 Troubleshooting 203
Description
A staple jam has
occurred in the
stapling unit.
A jam has occurred in
the flipper area.