HP Color LaserJet 9500 Service Manual page 244

Hp laserjet multifunction finisher, 3,000-sheet stapler/stacker, 3,000-sheet stacker, and 8-bin mailbox
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2
3
4
5
Note
Make sure that you reset the power supply switch to its original position or the 8-bin mailbox will
not work correctly.
When in service mode, jams and malfunctions are reported through the user and service LEDs.
To stop this process press the interlock switch for a few seconds and then release it. The 8-bin
mailbox performs a mechanical initialization cycle and attempts to remove the error condition.
To exit service mode
To return to normal operation mode, perform the following steps:
1
Note
Make sure that you perform step 1. If the switch is left in the upper position, the output device will
not work correctly.
2
3
4
8-bin mailbox LEDs status interpretation
Condition
8-bin mailbox ON
Self-test mode
Abnormal condition (bin
full, jams, user-
intervention errors)
242 Troubleshooting
The second sheet is sent to face-down bin 1.
The process continues until media reaches face-down bin 8, and then the process starts
again.
If the paper-path test is successful after feeding several pages, reattach the 8-bin mailbox.
If a problem exists, an error code is indicated in the service LEDs.
Move the 8-bin mailbox power supply switch to the lower position.
Connect the 8-bin mailbox Jet-Link cable to the printer or MFP.
Attach 8-bin mailbox to the printer or MFP.
Turn on the printer or MFP.
User LED
Service LEDs
Causes/notes
The 8-bin mailbox is
connected correctly and
no problems exist.
Indicates a test mode
to test the 8-bin
mailbox without the
printer or MFP
connected.
The power supply
switch is in the wrong
position.
A flipper problem
exists.
A head problem
exists.
An elevator, belt, or
bin problem exists.
ENWW

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