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Problem
The print media jams.
Repeated jams occur.
Interpreting control-panel messages
The following table explain general control-panel messages that pertain to the MBM.
Note
For control-panel messages that pertain to jams that occur when using the MBM, see
panel messages about jams" on page
Message
UPPER LEFT BIN FULL
OPTIONAL BIN 1 FULL
OPTIONAL BIN 2 FULL
OPTIONAL BIN 3 FULL
OPTIONAL BIN 4 FULL
OPTIONAL BIN 5 FULL
OPTIONAL BIN 6 FULL
OPTIONAL BIN 7 FULL
OPTIONAL BIN 8 FULL
OPTIONAL BINS 1-8 FULL
OPTIONAL BINS 2-8 FULL
OUTPUT PAPER PATH OPEN
13.12.XX
JAM IN LEFT ACCESSORY
ENWW
Solution
Make sure that you are using supported media weights and
●
sizes. For more information, see
page
39.
Note
Check the cables and connectors between the printer and the
●
MBM.
Repeated jams that occur when print media travels between the
printer or MFP and the MBM might mean that the printer or MFP
and the MBM are set up on an uneven floor.
Level the MBM. See the MBM installation guide for more
information about leveling the MBM.
22.
Description
The face-up bin (upper-left bin) is
full.
One or more of the face-down bins
are full.
The MBM is not correctly attached to
the printer or MFP on the left side.
A jam exists in the MBM.
"Supported media" on
Using media that is outside of HP
specifications might cause problems that
could require repair. This repair is not
covered by the Hewlett-Packard warranty or
service agreements.
Action
Remove all media from the face-up
bin.
Remove all media from the
face-down bins.
1.
Attach the MBM to the printer or
MFP.
2.
Adjust the casters on the
bottom of the MBM to level the
MBM. See the MBM installation
guide for more information
about leveling the MBM.
For more information, see
panel messages about jams" on
page
22.
Interpreting control-panel messages 19
"Control-
"Control-
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