Features
Table 2-11 Continued
Feature/Function
Description
Forward,
For inside calls, page 2 shows the
continued
caller's name and extension.
On MLX telephones, when a user
forwards calls to an outside
number (Remote Call Forward), the
display prompts the user to enter
the telephone number.
On MLX and analog multiline
telephones, the digits appear on
the display as the user dials the
outside number.
MLX telephone users receive a
feedback message showing that
their calls are now forwarded to an
outside number.
If the MLX telephone user enters
an invalid destination, the user
hears a reorder tone.
Group Calling
Calling group agents with an MLX
telephone see feedback messages
on the display when they log into
the Available state.
When a calling group supervisor
with an MLX telephone logs agents
in or out, a message appears on
the supervisor display and on the
group member's display.
After pressing either the Available
or Unavailable Status button or
dialing the feature code,
supervisors with MLX telephones
are prompted to indicate which
group member they want to log in
Continued
or out.
2-150 Display
Analog Multiline
MLX Display
Display
n/a
Caller: Pamela x1234
n/a
Forward to:
12015551234
12015551234
n/a
Forward to:
12015551234
n/a
Available
n/a
Available
Unavailable
n/a
Select Agent to Log In
Select Agent to Log
Out
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