AT&T Merlin Legend Feature Summary

ABC Company
AT&T Merlin Legend Communications System
Merlin Legend Feature Summary
Three categories of features are supported by Merlin Legend:

System Features

Most system features must be programmed by the system administrator using
the administrator telephone, or SPM software on the Integrated Solution.
Features that require additional equipment and/or ports on the control unit
circuit modules are noted with an asterisk (*).
Allowed Lists
Allows restricted stations to have additional calling
capacity to specific area and/or exchange codes.
Automatic Maintenance Busy
A malfunctioning loop start, ground start, or tie
line is automatically placed in a maintenance busy
state, preventing outside calls from being made on
that line.
Automatic Number Identification (ANI)
Identifies the caller on an incoming PRI trunk call
by either the telephone number or the billing
number. Combined with PassageWay Direct
Connect, the caller's database record can
automatically appear on
a PC. Requires ABC Company subscribe to ISDN
ANI service from the local telephone company.
Automatic Route Selection
Predefined patterns are used to automatically route
all outside calls over the most cost-effective line
facility.
Automatic System Backup and Restore
Using the memory card interface, ABC Company
can automatically back up the system daily or
weekly.
AT&T Proprietary
Use Pursuant to Company Instructions
System features enhance the operation of the entire system.
Station features give station users the flexibility to program a voice
terminal to satisfy their individual needs.
Attendant features are used only or most often by the system's
attendant.
Feature Description
Merlin Legend Feature Summary
Benefit
Provides flexibility in restricting
stations to control cost and still meet
the needs of the business.
Prevents users from wasting time trying
to place calls on malfunctioning lines.
Employees can user caller information
to screen calls for personalized handling
and faster routing.
Removes burden of selecting the most
cost-effective facility from the user.
Provides more efficient use of line
facilities; saves money.
Eliminates need for a standalone PC to
perform backup and restore functions.
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