AT&T MERLIN LEGEND System Reference Manual page 226

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Features
Direct-Line Console
Direct Station Selector
Disallowed Lists
Display
Do Not Disturb
The DLC system operator can forward calls to extensions and if the capability is
assigned in system programming, to outside telephone numbers. Since outside
lines are assigned as Personal Line buttons on the console, the capability to
forward calls received on each outside line (excluding loop-start lines/trunk
with unreliable disconnect) to an outside number must also be assigned in
system programming and can be assigned to only one telephone for each
individual line/trunk.
Forward can be activated by pressing a programmed button or using a feature
code then pressing a DSS button corresponding to the destination user's
extension number. Follow Me can be activated by using the feature code then
pressing a DSS button corresponding to the destination user's extension
number.
A user cannot forward calls to an outside number (Remote Call Forward) if the
number is on a Disallowed List assigned to the telephone. An error tone is not
supplied when the user with a restricted telephone activates the Forward
feature, however, when a call is received at the station, the system checks
restrictions and denies the forward if the number is in the Disallowed List.
When an MLX telephone user forwards calls to an extension, the display
prompts for the extension. After Forward is activated, the user sees a
confirmation message. A user receiving a forwarded call sees a message
indicating who forwarded the call. For outside calls, page 2 shows the line the
call came in on and if ANI is available, the caller's number. For inside calls,
page 2 shows the caller's name and extension.
On MLX telephones, when a user forwards calls to an outside number (Remote
Call Forward), the display prompts the user to enter the telephone number. On
MLX and analog multiline telephones, the digits appear on the display as the
user dials the outside number. MLX telephone users receive a feedback
message showing that their calls are now forwarded to an outside number.
An MLX telephone user sees a prompt on the display when Follow Me is
activated or canceled. After the feature is activated, the "Signed In" confirmation
message is shown and after the feature is canceled, the "Signed Out"
confirmation message is shown.
If an MLX display telephone user enters an invalid destination while
programming Forward, Remote Call Forward, or Follow Me, the display clears. If
an analog multiline display telephone user enters an invalid destination while
using Follow Me, the display shows "Error"; no error message is provided on the
display when an invalid destination is entered when programming Forward or
Remote Call Forward.
Calls are not forwarded to a user who has Do Not Disturb active; the call rings
only at the forwarding telephone. Activating Do Not Disturb at the forwarding
telephone does not prevent the calls from being forwarded.
Forward and Follow Me 2-177

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