Call Accounting System - AT&T MERLIN LEGEND System Reference Manual

System Applications

Call Accounting System

CAS is also available as part of the
UNIX-based Integrated Solution II (IS II)
software application.
3-6 Call Accounting System
The AT&T Call Accounting System (CAS) is an ideal solution for medium- and
large-sized businesses that want to manage telephone usage and control costs
by tracking calls made from and received by the system.
CAS runs on an approved AT&T MS-DOS-based PC. Two versions of this
product are offered: CAS-Hospitality (CAS/H) for hotels and health care
facilities and CAS Plus—Business for other types of businesses.
The basic CAS application allows businesses to calculate the cost of calls by
using the rates charged by AT&T and other carriers in one often major
metropolitan areas. Careful selection of the area that most closely matches the
company's location and needs assures the most accurate costing available.
Rate information can be customized for a telephone exchange at an additional
charge.
CAS Plus performs the following functions:
Call Record Processing. Call records can be screened, the cost of valid
calls are calculated, and call records are stored.
Report Generation. Stored call record information can be printed and
organized into various reports, as follows:
Summary Reports provide condensed information such as the number of
calls, duration, and cost.
Organization Detail Report provides a list of departmental telephone
activity allowing isolation of how specific extensions are being used.
Selection Report allows specification of report criteria so that only those
call records that meet the criteria appear on the report.
Account Code Detail Report lists every call associated with each account
code entered by users.
Facility and Cost Center Reports show the distribution of line/trunk usage
over organizations or cost centers.
Preselected Reports provide a choice of up to five reports from any of the
other report categories and can be set to print on demand or at a
specified time and date.
System Management. The system manager can perform several
administrative functions, such as editing tables, setting up reports, and
keeping call rate information up to date.
Directory Lookup and Message Center. Callers can lookup anyone in the
organization by name or extension, leave a message, and print or display
messages.