Voice Channels Required - AT&T MERLIN LEGEND System Reference Manual

System Applications
New Application Features
Mode Differences
3-18 Integrated Solution II
System Programming and Maintenance—lS II (SPM). SPM is a
programming package built into IS II that allows the system manager or a
systems technician to upgrade and maintain the communications system
and its features, and to add, change, or rearrange telephones. Programming
can be done on site or remotely.
The number of incoming lines and subscribers programmed for AVP or IVP AA
and the number of busy-hour calls determine how many voice channels are
required for the user's system (see Table 3-3).
Table 3-3

Voice Channels Required

The IS II features that are new to the MERLIN LEGEND Communications System
module the following:
Dial By Name permits AVP users to call subscribers by dialing the last name
of the subscriber instead of dialing the extension number.
Alternate Personal Greetings allows a user to record a second personal
greeting in addition to the primary call answering greeting.
Fax Transfer directs incoming fax calls to a designated fax machine.
Class of Service allows the system manager to assign one of 16 predefined
parameters to a subscriber. These parameters define the size of the mailbox,
the type of coverage service, and the activation of the outcalling feature.
General Mailbox Options are two special mailboxes that have reserve
extensions associated with them. Callers using rotary telephones or needing
assistance can be transferred to leave messages in a general mailbox.
Subscribers having problems with the system can report problems to the
trouble mailbox.
Only the Call Accounting System—lS II and the System Programming and
Maintenance—lS II applications can be connected to a communications system
that operates in the Behind Switch mode.