Feature Codes - AT&T MERLIN LEGEND System Reference Manual

General Feature Use Instructions

Feature Codes

C-2 General Feature Use
Barge-In
Coverage
Group Coverage
Primary Coverage
Secondary Coverage
Coverage
Do Not Disturb
Extension Status-Agent Login/Logout
Feature Button (analog multiline telephones only)
Headset/Handset Mute
Headset Status
Headset Hang Up
Notify
Posted Message (available from display on MLX display phones)
Saved Number Dial
Signaling
Feature codes are 1-, 2-, and 3-digit codes that activate features. A feature
code is used by first pressing the dedicated Feature button on MLX telephones
or a programmed Feature button on analog multiline telephones, or by dialing #
on single-line telephones. This sends a signal to the system that a feature code
is about to be dialed. When the code is dialed, the feature is activated.
Note: Queued call console (QCC) system operators cannot use feature codes.
The following features can be used only by dialing feature codes:
Call Waiting-Pickup
Forward/Follow Me-Cancel One
Forward/Follow Me-Cancel All
Message Cancel
Personal Speed Dial
System Speed Dial
Note: Pressing the Conference, Transfer, Speaker, or Feature button while
activating a feature cancels the process. Pressing any other button such as the
Mute, HFAI, Message Status, DSS Page, More, Message, Clock, analog
multiline display keys, or analog multiline disconnect button does not cancel the
Feature activating process.