Barge-In - AT&T MERLIN LEGEND System Reference Manual

Features

Barge-In

Centralized Telephone
Programming
Description
Considerations
Telephone Differences
Queued Call Console
2-50 Barge-In
Programming Code: *58
MLX Display Label:
Barge-In allows a user to contact a co-worker in an emergency or if the user has
been given special instructions to interrupt. If the extension is busy, Barge-in
bridges the user onto the call. If Do Not Disturb is activated, Barge-in overrides
the feature and makes the telephone ring.
To bridge onto a call or override Do Not Disturb on a multiline telephone
(excluding queued call consoles), the user dials the extension number by using
the dialpad or DSS button and then presses the programmed Barge-In button.
On an MLX display telephone or a queued call console (QCC), the user presses
the Feature button and selects Barge-In from the display.
A tone, heard by the user and the people on the call, indicates that the user is
bridged onto an in-progress conversation. If the user hears ringing, it indicates a
Do Not Disturb override.
Barge-In is used only with a prog rammed button or by selecting the feature
from the display feature codes are not used for Barge-In.
QCC system operators can use Barge-In only by selecting the feature from
the display.
A user cannot program a Barge-in button; the button can be programmed
only via centralized telephone programming.
Barge-In does not override Privacy.
If a user is in the process of dialing and another person uses Barge-In to
reach the user, the touch-tones generated by the dialpad cancel the Barge-
ln tone. As a result, the user may not be aware that someone else is joining
the call.
If the user presses the Barge-In button while calling an MLX telephone, an
extra ring occurs on the MLX telephone. If the user presses the Barge-In
button while calling an analog multiline telephone, the call is disconnected.
To use Barge-In, the QCC system operator dials the extension number, then
presses the Feature button and selects Barge-In from the display.
Barge In