Troubleshooting The Client Adapter - Cisco AIR-PCI340 Installation And Configuration Manual

Chapter 10 Troubleshooting
Table 10-2 LED Error Condition Messages (continued)
Green LED
Off
Off
Off
Off
Off

Troubleshooting the Client Adapter

This section provides troubleshooting tips should you encounter problems with your client adapter. Use
Table 10-3
Table 10-3 Locating Troubleshooting Information
Troubleshooting Information
Using the troubleshooting utility
Client adapter recognition problems
Resolving resource conflicts
Problems associating to an access point
Problems authenticating to an access point
Problems connecting to the network
Prioritizing network connections (Windows
2000 and XP only)
Losing association upon resuming from suspend
mode (Windows NT and mini PCI cards only)
Parameters missing from Profile Manager screen
Windows Wireless Network Connection icon
shows unavailable connection (Windows XP
only)
LEAP login screen does not appear before
Windows login screen (Windows 98, 98 SE, and
Me only)
Microsoft hot fix (Windows 98 and 98 SE only)
Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
OL-1394-07
Amber LED
2 fast blinks, 2-second
pause
3 fast blinks, 2-second
pause
4 fast blinks, 2-second
pause
5 fast blinks, 2-second
pause
6 fast blinks, 2-second
pause
to quickly locate specific troubleshooting information.
Troubleshooting the Client Adapter
Condition/Recommended Action
Flash boot block checksum failure. Refer to the
"Obtaining Technical Assistance"
Preface for technical support information.
Firmware checksum failure. Reload the firmware.
MAC address error (error reading MAC chip).
Reload the firmware.
Physical layer (PHY) access error. Refer to the
"Obtaining Technical Assistance"
Preface for technical support information.
Incompatible firmware. Load the correct firmware
version.
Page Number
10-4
10-7
10-8
10-11
10-11
10-11
10-11
10-12
10-12
10-12
10-13
10-13
section in the
section in the
10-3