Chapter 10
Troubleshooting
Step 2
Click Start. The utility performs the following series of eight tests to check the operation of your client
adapter and to pinpoint specific problems if they exist:
1.
Checking driver installation
2.
Checking client adapter insertion
3.
Checking the client adapter's radio (to see if it is turned on)
4.
Checking the client adapter's association to an access point
Checking authentication
5.
Checking the receive interrupt
6.
Checking network settings
7.
Checking the client adapter's connection to the access point
8.
The utility runs until it completes successfully or a problem is discovered. It then displays the results
(see
Figure
Figure 10-2 Cisco Wireless LAN Adapter Troubleshooting Screen (with Test Results)
Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
OL-1394-07
10-2).
Troubleshooting the Client Adapter
10-5