Troubleshooting the Client Adapter
Using the Troubleshooting Utility
The Cisco Wireless LAN Adapter Troubleshooting Utility enables you to identify and resolve
configuration and association problems with your client adapter. It is meant to be used only when the
client adapter is in infrastructure mode as it assesses the connection between the adapter and an access
Follow the instructions in one of the subsections below to use the utility to diagnose your client adapter's
operation, save a detailed report to a text file, or access online help.
Diagnosing Your Client Adapter's Operation
Perform one of the following to activate the troubleshooting utility:
The Cisco Wireless LAN Adapter Troubleshooting screen appears (see
Figure 10-1 Cisco Wireless LAN Adapter Troubleshooting Screen
Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
Open ACU; select Troubleshooting from the Options drop-down menu.
Right-click the ACM icon; select Troubleshooting from the pop-up menu.