For Otp Databases Using Secure Computing Softoken Ii Version 2.0 - Cisco AIR-PCI340 Installation And Configuration Manual

Chapter 10 Troubleshooting
Error Message SofToken is not set up to allow processing from SofToken calls. Calls
have been disabled from the SofToken Manager, the SofToken program does not have
any valid users yet, or the last person to use SofToken was not initialized
correctly.
Error Message Unable to launch SofToken.exe. Please make sure SofToken is installed
correctly and the correct program path is entered.
Error Message Unable to load SofToken library. Please make sure that SofToken is
installed correctly.

For OTP Databases Using Secure Computing SofToken II Version 2.0

Error Message Error getting the OTP password for the user. Run SofToken II to ensure
the user is set up correctly.
Error Message Failed to load data from the OTP database for User ID: xxxx. Run
SofToken II to ensure the user is set up correctly.
Error Message Here is the hint you entered when you created your PIN: xxxx.
Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
OL-1394-07
Explanation The SofToken program is not set up to process SofToken API calls.
Make sure that SofToken is configured to enable SofToken calls and verify that
Recommended Action
you are set up as a valid user.
An error occurred with the SofToken program.
Explanation
Recommended Action Make sure that SofToken is installed correctly and the correct program path is
entered.
Explanation An error occurred with the SofToken program.
Make sure that SofToken is installed correctly and the correct program path is
Recommended Action
entered.
Explanation An error occurred while attempting to obtain the OTP password for the user.
Recommended Action Run the SofToken II program to make sure that the user is set up properly.
An error occurred while attempting to load data from the OTP database for the specified
Explanation
user.
Run the SofToken II program to make sure that the specified user is set up
Recommended Action
properly.
You entered an invalid PIN.
Explanation
Use the hint to help you remember your PIN; then re-enter it.
Recommended Action
Error Messages
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