Accessing The Latest Troubleshooting Information; Interpreting The Indicator Leds - Cisco AIR-PCI340 Installation And Configuration Manual

Accessing the Latest Troubleshooting Information

Accessing the Latest Troubleshooting Information
This chapter provides basic troubleshooting tips for your client adapter. For more up-to-date and
complex troubleshooting information, refer to the TAC web site. To access this site, go to Cisco.com, click
Technical Support > Hardware Support > Wireless Devices. Then select your product and
Troubleshooting to find information on the problem you are experiencing.

Interpreting the Indicator LEDs

Mini PCI cards do not have LEDs.
Note
The client adapter shows messages and error conditions through its two LEDs:
•
•
Table 10-1
condition messages.
Table 10-1 LED Normal Operating Messages
Green LED
Blinking quickly
Blinking slowly
Continuously on or
blinking slowly
Off
On continuously
Table 10-2 LED Error Condition Messages
Green LED
Off
Off
Off
Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows
10-2
Link Integrity/Power LED (green)—This LED lights when the client adapter is receiving power
and blinks slowly when the adapter is linked with the network.
Link Activity LED (amber)—This LED blinks quickly when the client adapter is receiving or
transmitting data and blinks in a repeating pattern to indicate an error condition.
interprets the LED messages during normal operation.
Amber LED
Blinking quickly
Blinking quickly
Blinking quickly
Blinking quickly
Blinking quickly
Amber LED
Off
1 blink at 2-second rate RAM failure. Refer to the
2-second pause, 2 fast
blinks, 1-second pause,
1 blink
Table 10-2
Condition
Power is on, self-test is OK, and client adapter is
scanning for a network.
Client adapter is associated to an access point.
Client adapter is transmitting or receiving data
while associated to an access point.
Client adapter is in power save mode.
Client adapter is in ad hoc mode.
Condition/Recommended Action
Client adapter is not receiving power, or an error has
occurred.
Assistance" section in the Preface for technical
support information.
A configuration error has occurred (for example,
static WEP is enabled in ACU, but the client adapter
has not been programmed with a valid WEP key).
Recheck your client adapter's configuration
settings.
Chapter 10 Troubleshooting
interprets the LED error
"Obtaining Technical
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