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Troubleshooting The Client Adapter; Problems Obtaining An Ip Address; Problems Associating To An Access Point - Cisco AIR-PCM341 Installation And Configuration Manual

340 series 350 series aironet wireless lan client adapters for windows ce.
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Chapter 9
Troubleshooting
Table 9-2
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Troubleshooting the Client Adapter

This section provides troubleshooting tips should you encounter problems with your client adapter.

Problems Obtaining an IP Address

If your network is set up to use DHCP to acquire an IP address, the DHCP lease renewal may fail,
especially in suspend/resume situations. To force DHCP to try to reacquire an IP address, tap the Renew
button on the ACU Status screen, power your Windows CE device off and on, or eject and reinsert your
client adapter.

Problems Associating to an Access Point

Follow the instructions below if your client adapter fails to associate to an access point.
OL-1375-03
LED Error Condition Messages (continued)
Amber LED
2 fast blinks, 2-second
pause
3 fast blinks, 2-second
pause
4 fast blinks, 2-second
pause
5 fast blinks, 2-second
pause
6 fast blinks, 2-second
pause
If possible, move your Windows CE device a few feet closer to an access point and try again.
Make sure the client adapter is securely inserted in your device's PC card slot.
Make sure that the access point is turned on and operating.
Ensure that all parameters are set properly for both the client adapter and the access point. These
include the SSID, WEP activation, EAP activation, infrastructure mode, etc.
If the client adapter still fails to establish contact, refer to the
section in the Preface for technical support information.
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE
Troubleshooting the Client Adapter
Condition/Recommended Action
Flash boot block checksum failure. Refer to the
"Obtaining Technical Assistance"
Preface for technical support information.
Firmware checksum failure. Reload the firmware.
MAC address error (error reading MAC chip).
Reload the firmware.
Physical layer (PHY) access error. Refer to the
"Obtaining Technical Assistance"
Preface for technical support information.
Incompatible firmware. Load the correct firmware
version.
"Obtaining Technical Assistance"
section in the
section in the
9-3

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