Accessing The Latest Troubleshooting Information; Interpreting The Indicator Leds; Chapter 5 Error Message And Trouble Shooting - Cisco Aironet Wireless LAN Client Installation And Configuration Manual

Accessing the Latest Troubleshooting Information

Accessing the Latest Troubleshooting Information
This chapter provides basic troubleshooting tips for your client adapter. For more up-to-date and
complex troubleshooting information, refer to the TAC web site at http://www.cisco.com/tac. Select
Wireless Technologies under Top Issues.

Interpreting the Indicator LEDs

The client adapter shows messages and error conditions through its two LEDs:
•
•
Table 5-1
Table 5-1
Normal
Operation
Error
Conditions
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for MS-DOS
5-2
Link Integrity/Power LED (green)— This LED is on when the client adapter is receiving power and
blinks slowly when the adapter is linked with the network.
Link Activity LED (amber)—This LED blinks quickly when the client adapter is receiving or
transmitting data and blinks in a repeating pattern to show an error condition.
interprets the LED operating messages.
LED Operating Messages
Green LED
Blinking quickly
Blinking slowly
Continuously on or
blinking slowly
Off
On continuously
Off
Off
Off
Off
Off
Off
Off
Amber LED Condition
Blinking quickly Power is on, self-test is OK, and client
adapter is scanning for a network.
Blinking quickly Client adapter is associated to an access
point.
Blinking Client adapter is transmitting or receiving
data while associated to an access point.
Blinking quickly Client adapter is in power save mode.
Blinking quickly Client adapter is in ad hoc mode.
Off Client adapter is not receiving power, or an
error has occurred.
1 blink at 2-second RAM failure. Refer to the
rate Technical Assistance"
for technical support information.
2 fast blinks, Flash boot block checksum failure. Refer to
2-second pause the "Obtaining Technical Assistance"
in the Preface for technical support
information.
3 fast blinks, Firmware checksum failure. Reload the
2-second pause firmware.
4 fast blinks, MAC address error (error reading MAC
2-second pause chip). Reload the firmware.
5 fast blinks, PHY access error. Refer to the
2-second pause Technical Assistance"
for technical support information.
6 fast blinks, Incompatible firmware. Load the correct
2-second pause firmware version.
Chapter 5 Error Messages and Trouble Shooting
"Obtaining
section in the Preface
section in the Preface
section
"Obtaining
OL-1744-02