Start-Up Problems; Table 31 Start-Up Problems - Quantum PX500 Series User Manual

Start-up Problems

Table 31 Start-up Problems

Quantum PX500 Series User's Guide
Table 31 describes corrective actions for problems which occur during
5
start-up.
Problem
The library does not
power on.
The library or tape
drives do not
respond on the SCSI
bus.
During initialization,
the OCP displays
"ERR." in the upper
right hand corner
and the LED located
under the buttons is
amber.
One or more tape
drives fails to power
up,
The tape drives are
not visible from the
host system.
Common Problems and Solutions
Corrective Action
• Make sure all power cords are connected to
grounded electrical outlet.
• Press the power button located on the front
of the library.
Make sure each SCSI device on the same SCSI
bus has a unique address and the last device is
properly terminated.
• Power the system down completely and
power it back on.
• Determine the failure type by checking any
previous error codes returned to the host
computer.
• Check the event logs from the remote
management pages (see
page 85).
• Power on tape drives from the OCP.
• Remove and reinstall the tape drive.
• Check all SCSI cabling and termination at
the back of the library. If necessary, contact
your field service representative about
replacing the drives.
• Power on tape drives from the OCP.
• Remove and reinstall the tape drive.
Chapter 5 Troubleshooting
chapter 3 on
178