Canon CAPT Print Monitor is not installed
When installing the printer driver from [Add Printer Wizard] or by setting the port
manually using the CD-ROM (CD-ROM Setup) supplied with the printer, be sure
to install Canon CAPT Print Monitor before installing the printer driver. (See
"Installing the Printer Driver Manually Using Various Utility Software," on p.
The computer that performs printing is not conﬁgured properly.
Check the following points.
Make sure that the printer is speciﬁed as the default printer.
Make sure that the printer driver is installed properly. In order to check if the
printer driver is installed properly, perform Network Status Print (See
"Checking the Operations with Network Status Print," on p. 2-57). If you
cannot print properly, uninstall the printer driver and install it again. (See
"Uninstalling the CAPT Software," on p. 2-77, "Installing the CAPT Software,"
on p. 2-2)
Make sure that the TCP/IP protocol is running.
The IP address of the computer that sends the print data is restricted in
[Restrict TCP/IP Printing] in [IP Address Range Settings].
Conﬁrm the setting of [Restrict TCP/IP Printing] in [IP Address Range Settings].
See "Restricting the Users Who Can Print," on p. 3-4