Miscellaneous Problems - Canon LBP-3300 Network Manual

Miscellaneous Problems

NOTE
For details on problems on the printer such as a paper jam and poor printing quality, see
"User's Guide".
Cannot Print from the Network
Cause 1 The network board and cable are not connected properly.
Remedy Check the following points, and then cycle the power of the printer.
•
•
Cause 2 The network is not configured properly.
Remedy 1 Make sure that the IP address is set properly.
NOTE
Use the following checking procedures.
1. Run Command Prompt or MS-DOS Prompt.
- For Windows XP/Server 2003: From the [Start] menu, select [All Programs] ©
[Accessories] © [Command Prompt].
- For Windows 2000: From the [Start] menu, select [Programs] © [Accessories] ©
[Command Prompt].
- For Windows Me: From the [Start] menu, select [Programs] © [Accessories] ©
[MS-DOS Prompt].
- For Windows 98: From the [Start] menu, select [Programs] © [MS-DOS Prompt].
2. Enter "ftp <the IP address of the printer>".
- Input Example : ftp 192.168.0.215
3. If the IP address is set properly, the following command is entered.
- Connected to <the IP address of the printer>
Remedy 2 Before setting the IP address using any one of DHCP, BOOTP, or RARP, make
sure that the protocol is running. (See "Protocol Settings for the Printer," on p.
2-60)
Make sure that the network board is installed properly. (See User's Guide)
Make sure that the printer is connected to the network by an appropriate
cable. (See User's Guide)

Miscellaneous Problems

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