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Laser Beam Printer User's Guide User's Guide IMPORTANT: Read this manual carefully before using your printer. Save this manual for future reference.
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Manuals for the Printer The manuals for this printer are arranged as follows. Please refer to them for detailed information. Guides with this symbol are PDF manuals included on the accompanying CD-ROM. CD-ROM Installation • Getting Started Guide Connecting to a Computer CD-ROM •...
Optional Accessories Chapter 7 Troubleshooting Chapter 8 Appendix Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Preface Thank you for purchasing the Canon LASER SHOT LBP3500. Please read this manual thoroughly before operating the printer in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Displays Used in This Manual Displays used in this manual may differ from those on your computer depending on the system environment. The buttons which you should press are marked with a as shown below. When multiple buttons can be pressed on the screen shot of computer operation screen, all buttons are marked.
Although the power cord used in this manual are as the one in the following • illustration, the form of the power cord may differ depending on the country or region. Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft Windows 2000 operating system: Windows 2000 Microsoft Windows XP operating system:...
Legal Notices Model Name The following name may be provided for the safety regulations in each sales region of this Laser Beam Printer. F149400 EMC Directive (220 - 240 V model) "This equipment has been tested in a typical system to comply with the technical requirements of EMC Directive."...
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This printer is classified as a Class 1 laser product under IEC60825-1:1993, EN60825-1:1994, and as for the U.S.A., it is classified as Class 1 under the Code of Federal Regulations, 1040.10 of Title 21. This printer has been classified under IEC60825-1:1993, EN60825-1:1994 and conforms to the following classes: CLASS 1 LASER PRODUCT LASER KLASSE 1...
WEEE Directive (Directive 2002/96/ EC) and is effective only within the European Union. Trademarks Canon, the Canon Logo, LASER SHOT, LBP, NetSpot, and PageComposer are trademarks of Canon Inc. Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems Incorporated.
Disclaimers The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
CAUTION Do not install the printer in unstable locations, such as unsteady platforms or • inclined floors, or in locations subject to excessive vibrations, as this may cause the printer to fall or tip over, resulting in personal injury. Never block the ventilation slots on the printer. The ventilation slots are provided for •...
Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Otherwise, this may result in a fire or electrical shock. Do not use highly flammable sprays near the printer. If gas from these sprays comes •...
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OFF the power switch and disconnect the USB cable if it is connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. When plugging or unplugging the USB cable when the power plug is plugged in an •...
Maintenance and Inspections WARNING When cleaning the printer, turn OFF the main power switch, remove the USB cable, • and then unplug the power plug. Failure to observe these steps may result in a fire or electrical shock. Unplug the power plug from the AC power outlet regularly, and clean the area around •...
Consumables WARNING Do not throw a used toner cartridge into open flames, as this may cause toner • remaining inside the cartridge to ignite and result in burns or a fire. Do not store a toner cartridge or copy paper in places exposed to open flames, as •...
Before You Start CHAPTER This chapter describes the major features and basic functions of this printer. Features and Benefits........... . 1-2 Parts and Their Functions.
(Automatic Image Refinement) which is unique to Canon. ■ Simple Maintenance and Printer Status Window The toner cartridge made for this printer (Canon Genuine Cartridge) is designed as a single part containing both toner and the light sensitive drum, so that it can be easily replaced.
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■ Network-capable Printer LBP3500 can be used as an Ethernet network printer by installing the optional network board. The network board enables the operation of the printer using a built-in web browser "Remote UI" allowing you to specify settings and manage the printer from a computer on the network.
Parts and Their Functions This printer consists of components that perform various functions. This section describes the name and function of each part in order for you to use this printer properly to make full use of its functions. Printer Unit The following are the parts and functions of the printer unit.
c c c c Control Panel h h h h Paper Guides The indicator lights show the printer status, and the Adjust the position of the paper guides to the width button is used to cancel a job. (See p. 1-7) of the paper loaded in the multi-purpose tray.
d d d d Duplex Unit Cover f f f f Expansion Slot Removed when installing the optional duplex unit. If The optional network board is installed in this slot. the duplex unit is not installed, be sure to install the g g g g USB Connector duplex unit cover.
Control Panel NOTE You can confirm information about the printer status using the Printer Status Window from the computer you are using. For details on the Printer Status Window, see "Printer Status Window," on p. 4-83. a a a a d d d d Load Paper Indicator (Orange) Ready Indicator (Green)
Connecting the Power Cord This section describes the procedure for connecting the power cord. When connecting the power cord, see "Important Safety Instructions," on p. xvi. IMPORTANT Do not plug the power plug into the auxiliary outlet on a computer. •...
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Plug the supplied power cord into the power socket. Plug the power plug into the AC power outlet. Connecting the Power Cord...
Turning the Printer ON/OFF The printer can be turned ON/OFF using the power switch on the right side of the printer body. Be sure to observe the following instructions in order to prevent unexpected problems. Turning the Printer ON In order to use this printer, you should press " " of the power switch to turn the printer ON.
All the indicators blink, and the printer initiates a self-diagnostic test on the printer unit and optional accessories. If no abnormality is found during the self-diagnostic test, the (Ready) indicator (green) comes on, and the printer is ready to print. Turning the Printer OFF Turn the printer OFF using the following procedure.
Press " " of the power switch on the printer. Power Saving (Sleep Mode) You can reduce power consumption efficiently by using the sleep mode when the printer is idle or not in use. Use the sleep mode using the following procedure. IMPORTANT Even if the power switch is turned OFF, power is consumed only slightly while the power plug is inserted into the AC power outlet.
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From the [Options] menu in the Printer Status Window, select [Device Settings] ➞ [Sleep Settings]. Select the [Use Sleep Mode] check box in the [Sleep Settings] dialog box to specify the time to switch to the sleep mode in [Time to Enter Sleep Mode]. Click [OK].
This printer uses bi-directional communication. Operation of the printer when connected • via unidirectional communication equipment has not been tested, and as a result, Canon cannot guarantee printer operation when the printer is connected using unidirectional print servers, USB hubs or switching devices.
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Make sure that the printer and computer are OFF. Connect the B-type (square) end of the USB cable to the USB connector on the rear side of the printer. Connect the A-type (flat) end of the USB cable to the USB port on the computer.
Using a LAN Cable If the optional network board is installed, the printer can be connected to the network using a Category 5 twisted pair cable. Have cables or a hub ready as needed. NOTE For details on the procedure for installing the network board, see "Network Board," on p. •...
When connecting to the 100BASE-TX Ethernet network, all the devices to be connected to LAN, such as hub, LAN cable, and network board for computer, must support 100BASE-TX. For more details, contact your local authorized Canon dealer. If you are using NB-C1, attach the ferrite core to the LAN cable as shown in the figure.
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Connect the LAN cable to the LAN connector of the network board. Connect a LAN cable that is compatible with the LAN connector of the network board according to the network. Connect the other end of the LAN cable to the hub. 1-18 Connecting to a Computer...
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Loading and Outputting Paper CHAPTER This chapter describes the types of paper that can be used with this printer, and how to load and output paper. Paper Requirements ........... . . 2-2 Usable Paper .
Paper Requirements Usable Paper To ensure optimum performance, use only paper that falls within the specifications in the following lists. Using inappropriate paper may result in deterioration in print quality or paper jams. IMPORTANT Print speed may drop depending on the settings for the paper orientation, paper size, •...
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Paper Source Paper Size Multi-purpose Cassette 2 Cassette 1 Tray (Optional) 16K* Custom Paper Size Envelope* Envelope DL 110.0 mm x 220.0 mm Envelope COM10 104.9 mm x 241.3 mm Envelope C5 162.0 mm x 229.0 mm Envelope Monarch 98.5 mm x 190.5 mm Envelope B5 176.0 mm x 250.0 mm Index Card*...
Paper Type The following shows the paper types that can be used with this printer. The symbol " " indicates the paper that can be used for 1-sided printing and automatic 2-sided printing using the optional duplex unit, the symbol " "...
■ Transparency This printer can print A4 and Letter size transparencies. Transparencies can be loaded in the multi-purpose tray. IMPORTANT Thoroughly fan the transparencies before loading them as they may stick to each other. ■ Label This printer can print A4 and Letter size labels. Labels can be loaded in the multi-purpose tray.
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- Envelopes with address windows - Envelopes with adhesive on the surface - Wrinkled or creased envelopes - Poorly manufactured envelopes in which the glued parts are uneven - Irregularly-shaped envelopes Before loading the envelopes, flatten the stack of envelopes to release any remaining air, •...
Abbreviations of Paper Sizes The following shows the abbreviations of paper sizes that are marked on the paper cassette: Paper Size Abbreviations on the Paper Cassette Ledger (11 x 17) 11 x 17 Legal Letter Executive EXEC Custom Paper Size Custom Printable Area The following shows the printable area of this printer.
■ Envelope You cannot print on any area within 15 mm of the edges of paper. You may have to change the printable area before printing, depending on the application you use. (Sample: Envelope COM10) 241.3 mm 15 mm 15 mm (9.50 in.) 15 mm 104.9 mm...
Paper that causes printer malfunctions or damages the printer • - Carbon paper - Paper with staples, clips, ribbons or tapes - Paper that has already been printed by a copy machine or another laser printer (The reverse side of the paper is also unusable. Using the multi-purpose tray, however, you can perform 2-sided printing manually on the other side of previously printed paper.
Storing Printouts When handling or storing printouts printed by this printer, be careful of the following points: IMPORTANT Avoid storing printouts with PVC materials such as clear folders. Otherwise toner may • melt and stick to the PVC material. Use insoluble adhesive when gluing printouts. Toner may melt when soluble adhesive is •...
Paper Source This printer is supplied with two paper sources: the paper cassette (Cassette 1) and multi-purpose tray. By installing the optional paper feeder (Cassette 2), up to 3 paper sources can be used. ● Paper Level Indicator The paper cassette has a paper level indicator (A) that shows the amount of paper remaining in the cassette.
Paper Source Type This printer has the following paper sources: (A): Multi-purpose Tray (B): Cassette 1 (C): Cassette 2 (Optional) Paper Capacity of Paper Source Paper Source Paper Type Multi-purpose Cassette 2 Cassette 1 Tray (Optional) Approx. 100 Approx. 250 Approx.
Selecting a Paper Source A paper source can be selected in the [Paper Source] sheet in the printer driver. Display the [Paper Source] sheet and specify the paper source. For details on the procedure for displaying the [Paper Source] sheet in the printer driver, see "Specifying the Printing Preferences,"...
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Specify the following options as needed. Setting Setting Value Description Feeds all the pages from the same paper source. However, if [Paper Source] is set to [Auto], and the [Continue Printing with the [Same Paper for All Multi-purpose Tray] check box is Pages] selected, the printer automatically switches the paper source to the...
Setting Setting Value Description Specify whether the printer should switch the paper source to the [Continue multi-purpose tray automatically when Printing with the a cassette has run out of paper during Multi-purpose a job and the paper specified in [Output Tray] Size] in the [Page Setup] sheet is not loaded in any other cassette.
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Do not touch the black rubber pad (A) in Cassette 1. This may result in misfeeds. • Do not touch the feed roller (A) in Cassette 2. This may result in misfeeds. • Be sure to turn the printer ON once when loading paper in the paper cassette for the first •...
Output Tray Output Tray Type This printer has two output trays: "output tray" on the top of the printer unit and "sub-output tray" on the rear of the printer unit. Do not switch one output tray to another during printing. This may result in paper jams.
When outputting A3 size paper or other long-size paper to the output tray, pull out the auxiliary tray to prevent the paper from hanging out of the output tray. When you use the auxiliary tray, gently open it until it stops. IMPORTANT Printed paper can be output only to the output tray when performing automatic 2-sided •...
Sub-output Tray Printed paper is output to the sub-output tray on the rear of the printer unit with the printed side facing up. Printed paper is stacked with the page order reversed. The sub-output tray is suitable to print transparencies, labels, or envelopes that curl easily, since the printed paper is output flattened.
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When outputting A4 size paper or other large-size paper to the sub-output tray, pull out the auxiliary tray to prevent the paper from hanging out of the sub-output tray. When outputting A3 size paper or other long-size paper to the sub-output tray, open the tray extension.
The surroundings of the sub-output tray are hot during printing or immediately after • printing. When taking out of the paper or removing jammed paper, do not touch the surroundings of the sub-output tray. NOTE The sub-output tray can hold up to approximately 50 sheets of plain paper (64 g/m ).
Selecting an Output Tray Switching to the Sub-output Tray Switch an output tray to the sub-output tray using the following procedure. Open the sub-output tray a a a a When outputting A4 size paper or other large-size paper, pull out the auxiliary tray b.
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When outputting A3 size paper or other long-size paper, open the tray extension Select [Auto] or [Sub-output Tray] in [Paper Output] in the [Finishing] sheet in the printer driver. Make sure that the sub-output tray is opened before selecting [Auto]. If the sub-output tray is closed, printed paper is output to the output tray.
Switching to the Output Tray Switch an output tray to the output tray using the following procedure. Close the tray extension and auxiliary tray , then close the a a a a sub-output tray b b b b 2-24 Output Tray...
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Select [Auto] or [Output Tray] in [Paper Output] in the [Finishing] sheet in the printer driver. Make sure that the sub-output tray is closed before selecting [Auto]. If the sub-output tray is opened, printed paper is output to the sub-output tray. Output Tray 2-25...
Loading Paper in a Paper Cassette The paper cassette can be loaded with up to approximately 250 sheets of plain paper (64 g/m ) at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, 16K and plain paper of the following custom paper sizes. When loading paper in portrait orientation: Width 210.0 to 297.0 mm;...
When Loading Standard Size Paper Perform the following procedure to load standard size paper. Load paper in portrait or landscape orientation. Depending on the size of the paper to be loaded, the loading orientation differs as follows: Cassette 1 Portrait orientation Landscape orientation Ex.
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Pull out the paper cassette. Cassette 1 Cassette 2 Pull out the paper cassette gently Pull out the paper cassette gently until it stops a. until it stops a. Raise the front side of the paper Hold the grips (A) with both hands, cassette and remove it from the raise the front side of the paper printer b.
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When changing the size of the paper to be loaded, adjust the length of the paper cassette and change the positions of the paper guides. ● When loading paper in Cassette 1, adjust the length of the paper cassette according to the paper to be loaded. When loading paper at sizes of A4, B5, A5, Letter, Executive, and 16K, shorten the paper cassette.
● While holding the lock release lever of the rear paper guide, slide the guide to the size mark for the paper to be loaded. Align the position of (A) with the size mark for the paper to be loaded. Cassette 1 Cassette 2 IMPORTANT...
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NOTE To print letterhead paper or paper printed with a logo, load the paper in the proper orientation according to the following instructions: : Feeding direction) - When loading paper at a size of A4, B5, A5, Letter, Executive, or 16K in landscape orientation, load the paper so that the printing side is facing down, as shown in the following figures.
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Hold down the paper as shown in the figure, make sure that the paper stack does not exceed the load limit marks (A), and then set it under the hooks (B) on the paper guides. Make sure that there is sufficient space between the hooks of the paper guides and the paper stack.
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When changing the size of the paper to be loaded, set the paper size setting switch and paper size register dial to the size of the loaded paper. ● Holding the tab of the paper size setting switch (A), set the paper size setting switch to the size of the loaded paper.
Set the paper cassette in the printer at an angle as shown in the figure , then push it into the printer or the paper feeder a a a a gently and horizontally b b b b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer.
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NOTE After loading custom size paper in the paper cassette, specify the paper feed direction (the loading orientation) of the custom size paper in [Cassettes Settings] in the [Device Settings] menu in the Printer Status Window. Pull out the paper cassette. Cassette 1 Cassette 2 Pull out the paper cassette gently...
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When loading paper that is longer than A4 size (297.0 mm long) in Cassette 1, adjust the length of the paper cassette. To adjust the length of the paper cassette, align the lock release lever with " " to release the lock, slide the paper cassette by holding the rear portion of the paper cassette, and then align the lock release lever with "...
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NOTE To print letterhead paper or paper printed with a logo, load the paper in the proper orientation according to the following instructions: : Feeding direction) - When loading paper in landscape orientation, load the paper so that the printing side is facing down as shown in the following figures.
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While holding the lock release lever of the side paper guides, slide the guides to the size mark for the loaded paper. The side paper guides move together. Cassette 1 Cassette 2 While holding the lock release lever of the rear paper guide, slide the guide to the size mark for the loaded paper.
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Cassette 1 Cassette 2 IMPORTANT The paper capacity of Cassette 1 is approximately 250 sheets of plain paper (64 g/ ), and that of Cassette 2 is approximately 500 sheets of plain paper (64 g/m Be sure that the paper stack does not exceed the load limit marks on the paper guides.
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Holding the tab of the paper size setting switch (A), set it to the left. Cassette 1 Cassette 2 Set the paper size register dial (A) to "Custom". Cassette 1 Cassette 2 IMPORTANT Make sure that the paper size register dial is set to "Custom" before setting the paper cassette in the printer.
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Set the paper cassette in the printer at an angle as shown in the figure , then push it into the printer or the paper feeder a a a a gently and horizontally b b b b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer.
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From the [Options] menu in the Printer Status Window, select [Device Settings] ➞ [Cassettes Settings]. The [Cassettes Settings] dialog box is displayed. Specify the paper feed direction (the loading orientation) of the custom size paper loaded in the paper cassette in [Feed Direction of Custom Paper Size] in the [Cassettes Settings] dialog box, and then click [OK].
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NOTE To specify the settings for custom size paper, display the [Document Properties] dialog box from the [Printers and Faxes] folder (the [Printers] folder for Windows 2000/Vista). Display the [Page Setup] sheet, then click [Custom Paper Size]. Specify the following options as needed. [Paper List]: Displays [Name] and [Size] of standard paper sizes and added custom paper sizes.
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[Paper Size]: Specify the height and width of the custom paper size ([Height] [Width]). Specify the custom paper size in portrait orientation ([Height] [Width]) within user-definable sizes. Click [Register]. NOTE The number of custom paper sizes that can be added depends on the system environment.
Loading Paper in the Multi-purpose Tray The multi-purpose tray can be loaded with up to approximately 100 sheets of plain paper (64 g/m ) at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, Index Card, 8K, 16K and plain paper of the following custom paper sizes.
Loading Plain Paper, Heavy Paper, Transparencies, or Labels in the Multi-purpose Tray Perform the following procedure to load plain paper, heavy paper, transparencies, or labels in the multi-purpose tray. Load paper in portrait or landscape orientation. Depending on the size of the paper to be loaded, the loading orientation differs as follows: Portrait orientation Landscape orientation...
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Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as A3, B4, etc, open the tray extension. Loading Paper in the Multi-purpose Tray 2-47...
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Spread the paper guides a little wider than the actual paper width. Before loading transparencies or labels, fan them in small batches and align the edges. Thoroughly fan in small batches Tap the edges on a flat surface a few times CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
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Gently load the stack of paper with the printing side facing up until it touches the back of the tray. Be sure that the paper stack is loaded under the load limit guides (A). CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
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NOTE To print letterhead paper or paper printed with a logo, load the paper in the proper orientation according to the following instructions: : Feeding direction) - When loading paper at a size of A4, B5, A5, Letter, Executive, Index Card, or 16K in landscape orientation, load the paper so that the printing side is facing up, as shown in the following figures.
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- When loading paper at a size of A3, B4, Ledger (11 x 17), Legal or 8K in portrait orientation, load the paper so that the printing side is facing up, as shown in the following figures. Align the paper guides with both sides of the stack. Loading Paper in the Multi-purpose Tray 2-51...
IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams. Next, configure the printer driver (See p. 2-64). Loading Envelopes in the Multi-purpose Tray You can load envelopes at sizes of DL, COM10, C5, Monarch, and B5 in the multi-purpose tray.
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Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as Envelope B5 etc, open the tray extension. Loading Paper in the Multi-purpose Tray 2-53...
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Spread the paper guides a little wider than the actual paper width. Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure that the edges are pressed tightly. CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
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Loosen any stiff corners of the envelopes and flatten curls as shown in the figure. Align the edges of the envelopes on a flat surface. Gently load the stack of envelopes with the printing side facing up until it touches the back of the multi-purpose tray as shown in the figure.
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CAUTION When loading paper, take care not to cut your hands with the edges of the paper. IMPORTANT Load envelopes as shown in the following figures. • : Feeding direction) - Envelope DL/COM10/C5/Monarch - Envelope B5 Load the envelopes so that the flap is Close the flaps and load the toward the left of the printer when envelopes so that they are printed...
IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams. Next, configure the printer driver (See p. 2-64). Loading Custom Size Paper (Non-Standard Paper) in the Multi-purpose Tray Perform the following procedure to load custom size paper in the multi-purpose tray.
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Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper, open the tray extension. 2-58 Loading Paper in the Multi-purpose Tray...
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Spread the paper guides a little wider than the actual paper width. Gently load the stack of paper with the printing side facing up until it touches the back of the tray. Be sure that the paper stack is loaded under the load limit guides (A). CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
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If the paper is curled or folded at corners, flatten it before loading it in the printer. • If you use paper that has been poorly cut, multiple sheets of paper may be fed at • once. In this case, fan the paper thoroughly, and then align the edges of the stack on a hard, flat surface.
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- When loading paper in portrait orientation, load the paper so that the printing side is facing up, as shown in the following figures. Align the paper guides with both sides of the stack. Loading Paper in the Multi-purpose Tray 2-61...
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IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams. Register the size of the loaded custom size paper using the following procedure.
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Specify the following options as needed. [Paper List]: Displays [Name] and [Size] of standard paper sizes and added custom paper sizes. [Name of Custom Paper You can enter the name of the custom paper size to be added. Size]: Up to 31 characters can be entered. [Unit]: Specify the unit ([Millimeter] or [Inch]) to be used when setting the custom paper size.
Setting Up the Printer Driver and Printing After loading paper in the paper source, configure the printer driver using the following procedure before printing. NOTE For more details on the settings for the printer driver, see Online Help. For details on methods for displaying Online Help, see "How to Use Online Help,"...
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Display the [Page Setup] sheet, then from [Page Size], select the size of a document that you have created with the application. NOTE If you set [Page Size] to [Index Card], the following message appears, and [Paper • Type] is automatically specified. If you set [Page Size] to [Envelope DL], [Envelope COM10], [Envelope C5], •...
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From [Output Size], select the size of the loaded paper as needed. Leave the setting at [Match Page Size] when the paper size specified for [Page Size] and that of the paper loaded in the paper source are the same, since there is no need to change the setting.
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Display the [Paper Source] sheet, then select [Paper Source]. Specify the same setting as the one for [Paper Source], although the setting for [Paper Source] changes to ones such as [First Page] or [Other Pages] when [Paper Selection] is set to other than [Same Paper for All Pages]. Select the paper type specified in [Paper Type].
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NOTE Load paper based on the following [Paper Type] criteria: Paper Type Printer Driver Setting [Plain Paper] Plain 60 - 90 g/m [Plain Paper L]* paper [Plain Paper H]* [Heavy Paper L] Heavy 91 - 199 g/m paper [Heavy Paper H] * Transparencies [Transparency] Labels...
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Click [OK] to start printing. Setting Up the Printer Driver and Printing 2-69...
2-sided Printing This printer allows you to perform automatic 2-sided printing by installing the optional duplex unit. Plain paper at sizes of A3, B4, A4, B5, A5, Legal, Ledger (11 x 17), Letter, Executive, 8K, and 16K can be used for automatic 2-sided printing. Custom size paper of the following sizes can also be used for automatic 2-sided printing.
Automatic 2-sided Printing Load paper in the multi-purpose tray or paper cassette. NOTE On automatic 2-sided printing, the reverse side of the paper is printed first, therefore the paper should be loaded in the opposite orientation to that for 1-sided printing.
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- When loading paper at a size of A3, B4,Ledger (11 x 17), or Legal in the paper cassette in portrait orientation, load the paper so that the printing side is facing up, as shown in the following figures. : Feeding direction) 2-72 2-sided Printing...
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- When loading paper at a size of A4, B5, A5, Letter, Executive, or 16K in the multi-purpose tray in landscape orientation, load the paper so that the printing side is facing down, as shown in the following figures. : Feeding direction) 2-sided Printing 2-73...
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- When loading paper at a size of A3, B4, Ledger (11 x 17), Legal, or 8K in the multi-purpose tray in portrait orientation, load the paper so that the printing side is facing down, as shown in the following figures. : Feeding direction) 2-74 2-sided Printing...
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Select [Print] from the [File] menu in the application. Select the name of this printer for [Name] or [Printer Name], and then click [Properties]. Display the [Page Setup] sheet, then from [Page Size], select the size of a document that you have created with the application.
From [Output Size], select the size of the loaded paper as needed. Leave the setting at [Match Page Size] when the page size and the size of the paper loaded in the paper source are the same, since there is no need to change the setting.
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Display the [Paper Source] sheet, then select [Paper Source]. Specify the same setting as the one for [Paper Source], although the setting for [Paper Source] changes to ones such as [First Page] or [Other Pages] when [Paper Selection] is set to other than [Same Paper for All Pages]. Select the paper type specified in [Paper Type].
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NOTE Load paper based on the following [Paper Type] criteria: Paper Type Printer Driver Setting [Plain Paper] Plain 60 - 90 g/m [Plain Paper L]* paper [Plain Paper H]* If paper curls excessively when printed with [Plain Paper] selected, select [Plain Paper L]. If you want to improve the fixation when printed with [Plain Paper] selected, select [Plain Paper H].
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Click [OK] to start printing. 2-sided Printing 2-79...
Performing 2-sided Printing Manually Since this printer can print the reverse side of previously printed paper, you can print both sides of the paper to which automatic 2-sided printing cannot be applied. IMPORTANT When performing manual 2-sided printing, flatten folds and curls of the paper, and then load the paper one piece at a time in the multi-purpose tray.
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When loading paper at a size of A3, B4, Ledger (11 x 17), Legal, or 8K in portrait • orientation, load the paper so that the printing side is facing up, as shown in the following figures. : Feeding direction) 2-sided Printing 2-81...
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Select [Print] from the [File] menu in the application. Select the name of this printer for [Name] or [Printer Name], and then click [Properties]. Display the [Page Setup] sheet, then from [Page Size], select the size of a document that you have created with the application.
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From [Output Size], select the size of the loaded paper as needed. Leave the setting at [Match Page Size] when the page size and the size of the paper loaded in the multi-purpose tray are the same, since there is no need to change the setting.
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Select the paper type specified in [Paper Type]. NOTE Load paper based on the following [Paper Type] criteria: Paper Type Printer Driver Setting [Plain Paper] Plain 60 - 90 g/m [Plain Paper L]* paper [Plain Paper H]* [Heavy Paper L] Heavy 91 - 199 g/m paper...
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Click [OK] to close the Properties dialog box. Click [OK] to start printing. 2-sided Printing 2-85...
Setting Up the Printing Environment CHAPTER This chapter describes the procedure for installing the printer driver in a computer and specifying the settings for printing from a network computer by sharing the printer on the network. Introduction ............3-2 After Installing the Printer .
Introduction After Installing the Printer The following shows the tasks that should be performed after installing the printer: ■ Installing the printer driver The printer driver is software required for printing from an application you use. Specify the print settings in the printer driver. The procedure for installing the printer driver varies depending on the system environment.
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† For details on the procedures, instructions, and so on for Windows 7 and Server 2008, refer to those for Windows Vista. † For details on the latest status of the supported operating systems and Service Pack, see the Canon website (http://www.canon.com/).
Installing the CAPT Software This section describes the procedure for installing the CAPT software when connecting this printer to your computer with a USB cable. There are the following methods for installing the printer driver: Installation method Contents Reference page Installs the manuals when installing the printer driver from Easy Installation...
NOTE For details on the procedure for installing the software when installing the optional • network board and connecting the printer to the computer with LAN, see "Network Guide". For details on the procedure for installing the software when sharing this printer on a •...
Connect the A-type (flat) end of the USB cable to the USB port on the computer. Turn the computer on and start up Windows. IMPORTANT If a Wizard or dialog box appears by the Plug and Play automatic setup, click [Cancel], and then install the CAPT software using this procedure.
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Click [Easy Installation] or [Custom Installation]. [Easy Installation] allows you to install the printer driver and the instruction manuals simultaneously. If you do not install the manuals, select [Custom Installation]. Click [Install]. Installing the CAPT Software...
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If you selected [Custom Installation] in Step 6, clear the [Online Manuals] check box, and then click [Install]. Confirm the contents, then click [Yes]. Click [Next]. Installing the CAPT Software...
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Select [Install with USB Connection], then click [Next]. Depending on the system environment, a message that prompts you to restart the computer may appear. In this case, restart the computer and continue the installation. If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall, the following screen is displayed.
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NOTE • If you are using Windows 2000 and the [Digital Signature Not Found] dialog box appears, click [Yes]. • If you are using Windows XP/Server 2003 and the [Hardware Installation] dialog box appears, click [Continue Anyway]. • If you are using Windows Vista and the [Windows Security] dialog box appears, click [Install this driver software anyway].
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If [Easy Installation] is selected in Step 6, the manuals are installed. Confirm the installation results, then click [Next]. NOTE If the printer driver is not installed properly, see "Installation Problems," on p. 7-51. Installing the CAPT Software 3-11...
Select the [Restart Computer Now (Recommended)] check box, then click [Restart]. Windows restarts. The installation of the USB class driver and the printer driver is completed. Installing with Plug and Play IMPORTANT If you are using Windows 7, you may not be able to install the printer driver properly due to the Windows restriction even after detecting the printer with Plug and Play.
For Windows Vista Make sure that the printer and computer are OFF. Connect the B-type (square) end of the USB cable to the USB connector on the printer. Connect the A-type (flat) end of the USB cable to the USB port on the computer.
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Press " " of the power switch to turn the printer ON. Turn the computer on and start up Windows Vista. Log on as a member of Administrators. The [Found New Hardware] dialog box appears. NOTE Full Control Permission is required for the installation of the printer driver. Click [Locate and install driver software (recommended)].
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If the following screen appears, click [Don't search online]. Click [I don't have the disc. Show me other options.]. Installing the CAPT Software 3-15...
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Click [Browse my computer for driver software (advanced)]. Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive, and then click [Browse]. If CD-ROM Setup appears, click [Exit]. 3-16 Installing the CAPT Software...
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Select the folder in which the printer driver is included. NOTE If you are not sure whether you are using 32-bit Windows Vista or 64-bit Windows Vista, see "Checking the Processor Version of Windows Vista," on p. 8-18. ● If you are using 32-bit Windows Vista Select the folder in the supplied CD-ROM: [English] - [32bit] - [Win2K_Vista], then click [OK].
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Make sure that the folder to be browsed is displayed in [Search for driver software in this location], and then click [Next]. Copying files is started. NOTE If the [Windows Security] dialog box appears, click [Install this driver software anyway]. Click [Close].
The installation of the USB class driver (supplied with an operating system) and the printer driver is completed. For Windows XP/Server 2003 The screen shots used in this section are from Windows XP. Make sure that the printer and computer are OFF. Connect the B-type (square) end of the USB cable to the USB connector on the printer.
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Press " " of the power switch to turn the printer ON. Turn the computer on and start up Windows XP/Server 2003. Log on as a member of Administrators. NOTE Full Control Permission is required for the installation of the printer driver. Insert the supplied "LBP3500 User Software"...
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● If the following screen is displayed ❑ Select [No, not this time], then click [Next]. ❑ Select [Install from a list or specific location (Advanced)], then click [Next]. Installing the CAPT Software 3-21...
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Select [Search for the best driver in these locations.], clear the [Search removable media (floppy, CD-ROM...)] check box, and then select the [Include this location in the search] check box. Select the folder in which the printer driver is included. ●...
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● If you are using 64-bit Windows XP or Server 2003 Select the folder in the supplied CD-ROM: [English] - [x64] - [Driver], then click [OK]. Make sure that the folder to be browsed is displayed for [Include this location in the search], and then click [Next]. The installation process is displayed.
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Click [Finish]. IMPORTANT If you are using a computer with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as the print server, you need to configure Windows Firewall to unblock communication with the client computers. (See p. 8-12) The installation of the USB class driver (supplied with an operating system) and the printer driver is completed.
For Windows 2000 Make sure that the printer and computer are OFF. Connect the B-type (square) end of the USB cable to the USB connector on the printer. Connect the A-type (flat) end of the USB cable to the USB port on the computer.
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Press " " of the power switch to turn the printer ON. Turn the computer on and start up Windows 2000. Log on as a member of Administrators. The [Found New Hardware Wizard] dialog box appears. NOTE Full Control Permission is required for the installation of the printer driver. Click [Next].
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Select [Search for a suitable driver for my device (recommended)], then click [Next]. NOTE [Unknown] may be displayed as the name of the device. Clear the [Floppy disk drives] check box and the [CD-ROM drives] check box, select the [Specify a location] check box, and then click [Next].
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Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive, and then click [Browse]. If CD-ROM Setup appears, click [Exit]. Select [D:\English\32bit\Win2K_Vista]. Select [CNAB6STK.INF], then click [Open]. The CD-ROM drive name is indicated as "D:" in this manual. The CD-ROM drive name may differ depending on the computer you are using.
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Click [Next]. Copying files is started. NOTE If the [Digital Signature Not Found] dialog box appears, click [Yes]. Click [Finish]. The installation of the USB class driver (supplied with an operating system) and the printer driver is completed. Installing the CAPT Software 3-29...
Installing from the [Printers and Faxes] Folder or the [Printers] Folder NOTE When installing the CAPT software from the [Printers and Faxes] folder or the [Printers] folder, the USB port for connecting this printer has to have already been registered. For Windows Vista IMPORTANT When printing a test page, make sure that the printer is properly connected to the...
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Click [Add a local printer]. Make sure that [Use an existing port] is selected, select the USB port to which this printer is connected, and then click [Next]. Installing the CAPT Software 3-31...
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Click [Have Disk]. Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive, and then click [Browse]. If CD-ROM Setup appears, click [Exit]. Select the folder in which the printer driver is included. NOTE If you are not sure whether you are using 32-bit Windows Vista or 64-bit Windows Vista, see "Checking the Processor Version of Windows Vista,"...
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● If you are using 32-bit Windows Vista Select the folders in the supplied CD-ROM: [English] - [32bit] - [Win2K_Vista]. Select [CNAB6STK.INF], and then click [Open]. ● If you are using 64-bit Windows Vista Select the folders in the supplied CD-ROM: [English] - [x64] - [Driver]. Select [CNAB6STK.INF], and then click [Open].
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Click [Next]. Enter a new name in [Printer name] if you want to change the printer name, then click [Next]. Copying files is started. NOTE • If another printer driver has already been installed in the computer, [Set as the default printer] appears.
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When printing a test page, click [Print a test page]. A dialog box appears after a test page is printed. Click [close] to close the dialog box. Click [Finish]. If the printer and computer are not connected, turn the computer off, connect the computer and printer with a USB cable, and then turn them ON.
The installation of the printer driver is completed. For Windows XP/Server 2003 IMPORTANT When printing a test page, make sure that the printer is properly connected to the computer and the printer is ON before installing the CAPT software. Turn the computer on and start up Windows XP/Server 2003. Log on as a member of Administrators.
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Click [Next]. Make sure that [Local printer attached to this computer] is selected, then click [Next]. NOTE Do not select the [Automatically detect and install my Plug and Play printer] check box. Installing the CAPT Software 3-37...
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Make sure that [Use the following port] is selected, select the USB port to which this printer is connected, and then click [Next]. Click [Have Disk]. Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive, and then click [Browse]. If CD-ROM Setup appears, click [Exit].
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Select the folder in which the printer driver is included. ● If you are using 32-bit Windows XP or Server 2003 Select the folders in the supplied CD-ROM: [English] - [32bit] - [Win2K_Vista]. Select [CNAB6STK.INF], and then click [Open]. ● If you are using 64-bit Windows XP or Server 2003 Select the folders in the supplied CD-ROM: [English] - [x64] - [Driver].
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Click [Next]. Enter a new name in [Printer name] if you want to change the printer name, then click [Next]. NOTE If another printer driver has already been installed in the computer, the message <Do you want to use this printer as the default printer?> appears. In this case, select [Yes] or [No]. 3-40 Installing the CAPT Software...
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Click [Next]. NOTE When sharing this printer on a network, select [Share name], and then click [Next]. The window for entering [Location] and [Comment] is displayed. Enter them as needed, then click [Next]. When printing a test page, click [Yes], then click [Next]. Installing the CAPT Software 3-41...
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Click [Finish]. Copying files is started. When printing a test page, a dialog box will appear after printing. Click [OK] to close the dialog box. NOTE If the [Hardware Installation] dialog box appears, click [Continue Anyway]. If the printer and computer are not connected, turn the computer off, connect the computer and printer with a USB cable, and then turn them ON.
For Windows 2000 IMPORTANT When printing a test page, make sure that the printer is properly connected to the computer and the printer is ON before installing the CAPT software. Turn the computer on and start up Windows 2000. Log on as a member of Administrators. IMPORTANT If a Wizard appears by the Plug and Play automatic setup, click [Cancel], and then install the CAPT software using this procedure.
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Make sure that [Local printer] is selected, then click [Next]. NOTE Do not select the [Automatically detect and install my Plug and Play printer] check box. Select the USB port for connecting this printer, and then click [Next]. 3-44 Installing the CAPT Software...
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Click [Have Disk]. Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive, and then click [Browse]. If CD-ROM Setup appears, click [Exit]. Select the folders in the supplied CD-ROM: [English] - [32bit] - [Win2K_Vista]. Select [CNAB6STK.INF], then click [Open]. Installing the CAPT Software 3-45...
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Confirm that the folder to browse is displayed in [Copy manufacturer's files from], and then click [OK]. Click [Next]. Enter a new name in [Printer name] if you want to change the printer name, then click [Next]. 3-46 Installing the CAPT Software...
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NOTE If another printer driver has already been installed in the computer, the message <Do you want your Windows-based programs to use this printer as the default printer?> appears. In this case, select [Yes] or [No]. Click [Next]. NOTE When sharing this printer on a network, select [Shared as], and then click [Next]. The window for entering [Location] and [Comment] is displayed.
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Click [Finish]. Copying files is started. When printing a test page, a dialog box will appear after printing. Click [OK] to close the dialog box. NOTE If the [Digital Signature Not Found] dialog box appears, click [Yes]. If the printer and computer are not connected, turn the computer off, connect the computer and printer with a USB cable, and then turn them ON.
[Canon Printer Uninstaller] is added to [All Programs] under the [Start] menu. • If the manuals are installed, [LBP3500 Online Manuals] is created on the desktop, and • [LBP3500 Online Manuals] under [Canon LBP3500] is added to [All Programs] under the [Start] menu. After Completing Installation 3-49...
[Canon Printer Uninstaller] is added to [All Programs] under the [Start] menu. • If the manuals are installed, [LBP3500 Online Manuals] is created on the desktop, and • [LBP3500 Online Manuals] under [Canon LBP3500] is added to [All Programs] under the [Start] menu. 3-50 After Completing Installation...
[Canon Printer Uninstaller] is added to [Programs] under the [Start] menu. • If the manuals are installed, [LBP3500 Online Manuals] is created on the desktop, and • [LBP3500 Online Manuals] under [Canon LBP3500] is added to [Programs] under the [Start] menu. After Completing Installation 3-51...
Checking the Operations by Configuration Page Print Before using the printer for the first time, be sure to perform Configuration Page Print to check the operations using the following procedure. Configuration Page Print prints the optional settings of the printer and printer status such as [Number of Total Printed Pages].
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Display the [Page Setup] sheet, then click [ ] (Display Printer Status Window) to run the Printer Status Window. NOTE For details on the Printer Status Window, see "Printer Status Window," on p. 4-83. From the [Options] menu, select [Utility] ➞ [Configuration Page Print].
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Click [OK]. Configuration Page Print is printed. IMPORTANT This is a sample of Configuration Page Print. The contents may differ from the Configuration Page Print printed by your computer. NOTE If Configuration Page Print is not printed properly, see "Chapter 7 Troubleshooting". 3-54 Checking the Operations by Configuration Page Print...
Printing from a Network Computer by Sharing the Printer on a Network When you share this printer on a network, you can use it as a network printer, which enables printing from other computers that are not directly connected to this printer.
When using a print server, perform the following settings: Setting Install the printer driver on the print server When the printer and print server are connected by See p. 3-4 the USB cable When the optional network board is installed and the printer and print server are connected by the LAN See Network Guide cable...
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Right-click the [Local Area Connection] icon, then select [Properties] from the pop-up menu. NOTE If you are using Windows Vista and the [User Account Control] dialog box appears, click [Continue]. Make sure that [File and Printers Sharing for Microsoft Networks] is selected, then click [OK]. Printing from a Network Computer by Sharing the Printer on a Network 3-57...
Printer Sharing Settings Printer sharing settings vary depending on your operating system. See the following setting procedure according to your operating system. For Windows 2000/XP/Server 2003/Vista (32-bit) (See p. 3-58) • For Windows XP/Server 2003/Vista (64-bit) (See p. 3-61) • NOTE If you are not sure whether you are using 32-bit Windows Vista or 64-bit Windows Vista, see "Checking the Processor Version of Windows Vista,"...
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Right-click the icon for this printer, then select [Sharing] from the pop-up menu. NOTE If you are using Windows Vista and [Change sharing options] appears, click [Change sharing options]. If the [User Account Control] dialog box appears, click [Continue]. Printing from a Network Computer by Sharing the Printer on a Network 3-59...
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Select [Share this printer]. Change the share name as needed. For Windows 2000: Select [Shared as]. For Windows Vista: Select the [Share this printer] check box. NOTE You can also specify the sharing settings during the local installation. • Do not enter blank or special characters for the share name. •...
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IMPORTANT To clear the printer sharing settings, use the following procedures. - For an operating system other than Windows Vista: Select [Do not share this printer] ([Not shared] for Windows 2000) in the [Sharing] sheet. - For Windows Vista: Clear the [Share this printer] check box in the [Sharing] sheet. (If [Change sharing options] appears, click [Change sharing options] to display the [User Account Control] dialog box, and then click [Continue].) If you cleared the printer sharing settings with Windows XP Service Pack 2 or...
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NOTE If you are using Windows Vista and [Change sharing options] appears, click [Change sharing options]. If the [User Account Control] dialog box appears, click [Continue]. Select [Share this printer]. Change the share name as needed. For Windows Vista: Select the [Share this printer] check box. NOTE You can also specify the sharing settings during the local installation.
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Perform the following procedure. ● If any clients are using Windows 2000/XP/Server 2003/Vista (32-bit) Click [Additional Drivers]. NOTE If you want to update the additional driver (alternate driver), perform the following procedure. 1. Uninstall the printer driver used in the print server. (See p. 3-81) 2.
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Select the check box for [Windows 2000, Windows XP and Windows Server 2003] in the [Version] column or for [x86] in the [Processor] column, and then click [OK]. Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive, and then click [Browse]. If CD-ROM Setup appears, click [Exit].
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Select [CNAB6STK.INF], then click [Open]. Click [OK]. Copying files is started. You can take the CD-ROM out of the CD-ROM drive after copying files is completed. NOTE If the [Windows Security] dialog box appears, click [Install this driver software anyway]. Printing from a Network Computer by Sharing the Printer on a Network 3-65...
Click [Close] or [OK]. The printer icon changes to the shared printer icon. IMPORTANT To clear the printer sharing settings, clear the [Share this printer] check box in the [Sharing] sheet. (If [Change sharing options] appears, click [Change sharing options] to display the [User Account Control] dialog box, and then click [Continue].) Configuring Windows Firewall If you are using Windows XP Service Pack 2 or another operating system equipped with...
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[Continue].) 2. In the [Exceptions] sheet in the [Windows Firewall] ([Windows Firewall Settings] for Windows Vista) dialog box, select the [Canon LBP3500 RPC Server Process] check box, and then click [OK]. If you installed the CAPT software by any method other than CD-ROM Setup, you need •...
Installation on Clients This section describes the procedure for installing the printer driver on a client computer. There are two ways to install the printer driver: local installation and download installation. ■ Local Installation (See p. 3-70) Installing the printer driver using the supplied CD-ROM. ■...
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2. In the [Exceptions] sheet in the [Windows Firewall] ([Windows Firewall Settings] for Windows Vista) dialog box, select the [File and Printer Sharing] check box, and then click [OK]. NOTE If your print server is Windows 2000/XP/Server 2003/Vista (32-bit), you cannot download •...
Installing from CD-ROM Setup Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive. If the CD-ROM is already in the drive, eject the disk and re-insert it into the drive. IMPORTANT • If you are using Windows Vista and the [AutoPlay] dialog box appears, click [Run AUTORUN.EXE].
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Click [Install]. If you selected [Custom Installation] in Step 2, clear the [Online Manuals] check box, and then click [Install]. Confirm the contents, then click [Yes]. Printing from a Network Computer by Sharing the Printer on a Network 3-71...
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Click [Next]. Select [Manually Set Port to Install], then click [Next]. Click [Add Port]. 3-72 Printing from a Network Computer by Sharing the Printer on a Network...
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Select [Network], then click [OK]. Select the icon for the shared printer in the print server, then click [OK]. Select whether or not to use this printer as the default printer, then click [Next]. Printing from a Network Computer by Sharing the Printer on a Network 3-73...
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Click [Start]. If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall, the following screen is displayed. Click [No]. Select [Yes] only when the computer on which you are currently installing the printer driver is to be used as a print server. The message <Installation cannot be stopped once it starts.
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If [Easy Installation] is selected in Step 2, the manuals are installed. Confirm the installation results, then click [Next]. NOTE If the printer driver is not installed properly, see "Installation Problems," on p. 7-51. Printing from a Network Computer by Sharing the Printer on a Network 3-75...
Select the [Restart Computer Now (Recommended)] check box, then click [Restart]. Windows restarts. IMPORTANT If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall on the client computers, configure Windows Firewall to unblock communication with the print server. If you do not clear the block, the printer status may not be displayed properly in the Printer Status Window, and some of the printer functions may not operate properly.
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Click [Next]. Select [A network printer, or a printer attached to another computer], then click [Next]. For Windows 2000: Select [Network printer] then click [Next]. For Windows Vista: Click [Add a network, wireless or Bluetooth printer]. If you are using Windows Vista, searching the printer on a network starts automatically.
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Select [Connect to this printer (or to browse for a printer, select this option and click Next)], then click [Next]. For Windows Vista, select [Select a shared printer by name], and then click [Next]. Select the printer on the print server, then click [Next]. For Windows Vista, select the printer on the print server, and then click [Select].
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Select whether or not to use this printer as the default printer, then click [Next]. For Windows Vista, enter a new name in [Printer name] if you want to change the printer name. When specifying the printer as the default printer, select the [Set as the default printer] check box, and then click [Next].
Installing from [Windows Explorer] From the [Start] menu, select [All Programs] ➞ [Accessories] ➞[Windows Explorer]. For Windows 2000: From the [Start] menu, select [Programs] ➞ [Accessories] ➞ [Windows Explorer]. Select the print server from [My Network Places] (from [Network] for Windows Vista), then double-click the icon for this printer.
Uninstalling the CAPT Software The process of removing software to restore the computer to the same state as before the software was installed is referred to as uninstallation. The CAPT software can be uninstalled using the following procedure. IMPORTANT If the printer driver was installed on Windows logged on by a user who is a member of •...
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Select the name of this printer, then click [Delete]. NOTE Even if [Canon LBP3500] is not on the list in the [Delete Printer] dialog box, you can delete the file and information related to this printer by clicking [Delete]. Click [Yes].
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Click [Exit]. IMPORTANT After the printer driver of this printer is uninstalled, the [Program Compatibility Assistant] dialog box may appear on the screen. Even if the [Program Compatibility Assistant] dialog box appears, the uninstallation of the printer driver is completed properly. Click [This program installed correctly]. NOTE If the CAPT software cannot be uninstalled, see "When Uninstallation Fails,"...
Printing a Document CHAPTER This chapter describes the printing procedures and the functions of this printer. Setting Printer Information Before Printing ........4-3 Printing from an Application .
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4. Printing a Document Manuals .............4-78 Installing the Manuals .
Setting Printer Information Before Printing Specify the settings for the paper feeder before printing. Display the [Printers and Faxes] folder or the [Printers] folder. For Windows 2000: From the [Start] menu, select [Settings] ➞ [Printers]. For Windows XP Professional/Server 2003: From the [Start] menu, select [Printers and Faxes].
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Display the [Device Settings] sheet, then specify the settings for [Paper Source Options] and [Duplex Unit]. NOTE You can also obtain the printer status such as the paper feeder automatically by clicking [Get Device Status]. Click [OK]. Setting Printer Information Before Printing...
Printing from an Application After installing the CAPT software, you can now print jobs on the printer. This section describes the procedure for printing from an application, taking Adobe Reader 6.0 as an example. Load paper in the paper cassette or multi-purpose tray. NOTE When loading paper in the paper cassette, see "Loading Paper in a Paper Cassette"...
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Select the name of this printer for [Name] or [Printer Name], and then specify the printing preferences. NOTE The printer name displayed in this dialog box can be changed in the [Printers and Faxes] folder (the [Printers] folder for Windows 2000/Vista). If you want to specify more detailed printing preferences, click [Properties].
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NOTE The procedure for displaying the [Document Properties] dialog box may differ depending on the application you are using. Specify the printing preferences in the [Page Setup], [Finishing], [Paper Source], and [Quality] sheets. NOTE For more details on the settings, see Windows online Help. For details on methods •...
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"Using the Various Printing Functions" (See p. 4-17) describes how to use the • various functions of the printer and printer driver. By specifying the settings for the printer and printer driver for each job, you can make the best use of the printer and its functions.
Specifying the Printing Preferences The CAPT software for LBP3500 allows you to specify various printing preferences. To specify the printing preferences, first display the [Printer Properties] dialog box or the [Document Properties] dialog box. Perform any one of the following procedures that is suitable for your operating system to display the Properties dialog boxes.
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Confirm the printer name, then click [Properties]. The [Document Properties] dialog box is displayed. 4-10 Specifying the Printing Preferences...
Displaying the [Document Properties] Dialog Box from the [Printers and Faxes] Folder or the [Printers] Folder Display the [Printers and Faxes] folder or the [Printers] folder. For Windows 2000: From the [Start] menu, select [Settings] ➞ [Printers]. For Windows XP Professional/Server 2003: From the [Start] menu, select [Printers and Faxes].
The [Document Properties] dialog box is displayed. NOTE For Windows 2000/XP/Server 2003, the [Document Properties] dialog box can also be displayed by selecting the icon for this printer and selecting [Printing Preferences] from the [File] menu. Displaying the [Printer Properties] Dialog Box from the [Printers and Faxes] Folder or the [Printers] Folder Display the [Printers and Faxes] folder or the [Printers] folder.
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Right-click the icon for this printer, then select [Properties] from the pop-up menu. The [Printer Properties] dialog box is displayed. NOTE For Windows 2000/XP/Server 2003, the [Printer Properties] dialog box can also be displayed by selecting the icon for this printer and selecting [Properties] from the [File] menu.
Deleting/Pausing/Resuming a Print Job You can delete, pause, or resume a job in the Printer Status Window. Pressing (Cancel Job) key on the control panel also enables the cancellation of the job in which an error is occurring and that in a printing process. Deleting/Pausing/Resuming a Print Job Using the Printer Status Window Start printing.
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The following message is displayed and the [My Job Operation] tab is selected on the top by clicking the [Pause Job] button in the [Current Print Job] tab. Click the button for the desired operation from among the [Job Operation] buttons. ●...
Canceling a Print Job Using the Cancel Job Key Pressing the (Cancel Job) key cancels the job. IMPORTANT The pages in which data has been received already in the current job cannot be • canceled. A job in which print copies are one sheet of paper cannot be canceled. •...
Using the Various Printing Functions Utilizing a Variety of Options for Printing You can print in a variety of ways by using the printer driver as follows. ■ Printing Multiple Pages on One Sheet (See p. 4-44) Multiple pages can be printed on one sheet of paper. ■...
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■ Poster Printing (See p. 4-48) You can magnify a single page image and print it out on multiple sheets of paper. You can join these printouts together to make one large poster. ■ Watermark Printing (See p. 4-49) You can superimpose watermarks (such as [COPY], [DRAFT], etc.) over the documents created by an application.
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■ Selecting a Print Style (See p. 4-52) You can select 2-sided printing or booklet printing as well as 1-sided printing as the print style by installing the optional duplex unit. [2-sided Printing] • Allows you to print 2-page document on the both sides of one sheet of paper. [Booklet Printing] •...
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■ Specifying the Paper Output Method (See p. 4-55) You can select a paper output method from the following options: [Off] • Printouts of a complete job are grouped. For example, if you are printing three copies of a 3-page document, printouts of a complete job are grouped, arranged in this page order: 1, 1, 1, 2, 2, 2, 3, 3, 3.
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■ Printing with the Data 180 Degrees Rotated (See p. 4-58) You can print with the image 180 degrees rotated. This option is useful for printing envelopes and Index Card size media that can be fed only in specific orientations. ■...
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■ Specifying the Brightness and Contrast (See p. 4-62) You can perform printing with the brightness and contrast specified. ■ Printing a Grayscale Sample (See p. 4-64) You can print an adjusted grayscale sample after specifying the settings in the [Grayscale Adjustment] sheet.
■ Editing Jobs with PageComposer (See p. 4-68) You can combine two jobs into one and change the job settings for the combined job. You can edit a job in another application. You can also preview the job. Job A Job B Various Pages in the Printer Driver The [Printer Properties] dialog box and the [Document Properties] dialog box...
NOTE The [General], [Sharing], [Ports], [Advanced], [Color Management], [Security] sheets in the [Printer Properties] dialog box are displayed by Windows. For details on these sheets, see Windows Help. [Page Setup] Sheet The [Page Setup] sheet allows you to specify the following printing preferences: Setting/Button Contents You can select the paper size of the document created...
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Setting/Button Contents Selecting this check box allows you to enter the value for [Manual Scaling] (See p. 4-47) scaling the printed document manually. You can superimpose watermarks (such as [COPY], [DRAFT], etc.) over the documents created by an [Watermark] (See p. 4-49) application.
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Setting/Button Contents Specify the unit ([Millimeter] or [Inch]) to be used [Unit] when setting the custom paper size. Specify the height and width of the custom paper size ([Height] [Width]). Specify the custom paper size in [Paper Size] portrait orientation ([Height] [Width]) within user-definable sizes.
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Setting/Button Contents You can specify the angle to print the selected [Angle] watermark on the document (The horizontal position is defined as 0 (zero)). Displays a list of registered watermarks. The watermarks with a small red mark placed at the left [Watermark List] side of the name are provided by default.
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■ [Page Options] Dialog Box (See p. 4-51) The following dialog box is displayed by clicking [Page Options]. This dialog box allows you to specify borders, date, and page numbers, etc. to be printed on the printouts. Setting/Button Contents You can select the type of edging to print as a border. When a border is applied, the original print data will [Edging] be reduced slightly in size to make room for the...
■ [Format Settings] Dialog Box The following dialog box is displayed by clicking [Format Settings] in the [Page Options] dialog box. This dialog box allows you to specify the font for printing date and page number. Setting/Button Contents [Font] Select the font to be used (TrueType fonts only). [Style] Select the font style to be used.
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Setting/Button Contents [Booklet] Displays a dialog box for [Booklet Printing]. When printing a document of mixed paper sizes or orientations, select the [Print with Mixed Paper Sizes/ [Print with Mixed Paper Sizes/ Orientations] check box, then specify the settings for Orientations] [Paper Alignment] or [Gutter] on output.
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Setting/Button Contents Select this check box when specifying the gutter for performing [Booklet Printing]. Enter the value of the [Specify Booklet Gutter] distance (0 to 30 mm) from the center line (fold line) in the middle of the paper. ■ [Detailed Settings] Dialog Box The following dialog box is displayed by selecting the [Print with Mixed Paper Sizes/ Orientations] check box and clicking [Details].
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■ [Gutter Settings] Dialog Box (See p. 4-54) The following dialog box is displayed by clicking [Gutter]. This dialog box allows you to specify the width of the gutter and image processing method. Setting/Button Contents When a value is specified, a margin of white space is created on one side of the printed paper (This margin [Gutter] is called [Gutter]).
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Setting/Button Contents If the check box for this option is selected, a message is displayed, and the job is paused when the setting for [Output Size] in the [Page Setup] sheet is different from that for the previous job. When printing on paper of the size specified in [Output Size], load the appropriate paper in the multi-purpose tray.
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■ [Advanced Settings] Dialog Box The following dialog box is displayed by clicking [Advanced Settings] in the [Finishing Details] dialog box. This dialog box allows you to specify the finishing details. Setting/Button Contents Specifies whether to perform Image Refinement. [Image Refinement] When Image Refinement is performed, jagged lines of text and graphics are printed smoothly.
[Paper Source] Sheet The [Paper Source] sheet allows you to specify the following printing preferences: Setting/Button Contents [Paper Selection] Specify the paper feed method. Specify paper source or paper type according to the settings selected in [Paper Selection]. - [Auto] Automatically selects the paper source according to the size or type of paper.
Setting/Button Contents Specify whether the printer should switch the paper source to the multi-purpose tray automatically when a [Continue Printing with the cassette has run out of paper during a job, and the paper Multi-purpose Tray] specified in [Output Size] in the [Page Setup] sheet is not loaded in any other paper cassette.
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Setting/Button Contents [Grayscale Settings] After selecting the [Manual Grayscale Settings] check (See p. 4-62) box, click this button to customize the grayscale. When this check box is selected, you can print an adjusted grayscale sample after specifying the settings in the [Grayscale Adjustment] sheet that is displayed [Print Grayscale Sample] (See p.
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IMPORTANT Using the toner save mode may decrease print density, making printed text look patchy. ■ [Grayscale Settings] Dialog Box The following dialog box is displayed by clicking [Grayscale Settings]. This dialog box has the [Grayscale Adjustment] sheet and the [Matching] sheet. [Grayscale Adjustment] Sheet •...
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[Matching] Sheet • This sheet allows you to specify the method for color correction for printing. If you do not perform color correction, specify the setting for [Gamma]. Setting/Button Contents [Matching Mode] You can specify the method for color correction. If the check box for this option is cleared, you can print with the color matching process specified in the [Application Color Matching...
Printer Status Window appears in the taskbar on the [Show Icon in the Taskbar] lower right of the screen. To display the Printer Status Window, click the icon in the taskbar, then click [Canon LBP3500]. Automatically obtains the printer status such as the [Get Device Status] paper source options from the printer and reflects it in...
[Profile] Sheet This sheet allows you to add new "Profiles" and edit the previously registered "Profiles". Setting/Button Contents [Profile List] Lists the available "Profiles". Displays the name of the "Profile" selected in [Profile [Name] List]. Displays a comment about the "Profile" selected in [Comment] [Profile List].
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Setting/Button Contents Saves the selected "Profile" in [Profile List] as a file. [Export] However, you cannot save the default "Profiles". By using the two check boxes, specify the operations of [Define Document Property] "Profiles" that will be permitted in the [Document Properties] dialog box.
Preview The current settings is displayed on Preview in the [Page Setup] sheet, the [Paper Source] sheet, and the [Finishing] sheet. You can specify the settings for [Binding Location], [Page Layout], [Finishing] and others by clicking Preview. Depending on which icon on the upper left on Preview ( ) is selected, the operating procedure of Preview differs as follows: ■...
■ When is selected You can specify the paper source and [Finishing]. Left-clicking a paper source image (the multi-purpose tray or paper cassette image) on Preview specifies the paper source. If you want to switch the paper source automatically according to the size or type of paper, left-click [Auto] on the lower right on Preview. Also, right-clicking on Preview specifies [Finishing].
When [Page Layout] is set to 2, 4, 6, 8, 9, or 16 (Pages per Sheet), [Page Order] appears. Specify how the pages are aligned. NOTE The options under the [Page Order] pull-down menu differ depending on the paper orientation or the number of pages to be printed on one sheet. Confirm the settings, then click [OK].
Scaling a Document Automatically Display the [Page Setup] sheet, then specify the page size in [Page Size]. Specify the paper size in [Output Size]. Confirm the settings, then click [OK]. The scaling will be set automatically according to the sizes specified in [Page Size] and [Output Size].
Scaling a Document Manually Display the [Page Setup] sheet, then specify the page size in [Page Size]. Specify the paper size in [Output Size]. Select the [Manual Scaling] check box, then specify the value in the spin box. Confirm the settings, then click [OK]. Using the Various Printing Functions 4-47...
Poster Printing You can magnify a single page image and print it out on multiple sheets of paper. You can join these printouts together to make one large poster. Display the [Device Settings] sheet, and then make sure that [Spooling at Host] is set to [Auto]. Display the [Page Setup] sheet, then select [Poster [N x N]] (N = 2, 3, 4) from [Page Layout].
Watermark Printing You can superimpose watermarks (such as [COPY], [DRAFT], etc.) over the documents created by an application. Select the desired character string from the list of the character strings registered as watermarks. Also, you can add new watermarks or edit the already registered watermarks by clicking [Edit Watermark] in the [Page Setup] sheet.
Editing Watermarks Display the [Device Settings] sheet, and then make sure that [Spooling at Host] is set to [Auto]. Display the [Page Setup] sheet, select the [Watermark] check box, and then click [Edit Watermark]. Specify the options as needed. 4-50 Using the Various Printing Functions...
NOTE For more details on the settings, see Windows online Help. For details on methods • for displaying Online Help, see "How to Use Online Help," on p. 4-72. When adding a new watermark, click [Add]. • You cannot change the settings for the default watermarks. •...
Specify the options as needed. NOTE For more details on the settings, see Windows online Help. For details on methods for displaying Online Help, see "How to Use Online Help," on p. 4-72. Confirm the settings, then click [OK]. The [Page Setup] sheet reappears. Click [OK].
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Display the [Finishing] sheet and set [Print Style] to any one of [1-sided Printing], [2-sided Printing], or [Booklet Printing]. [1-sided Printing]: Prints on one side of paper. [2-sided Printing]: Prints on both sides of paper using the optional duplex unit. [Booklet Printing]: Performs booklet printing using the optional duplex unit.
Confirm the settings, then click [OK]. The [Finishing] sheet reappears. Confirm the settings, then click [OK]. Click [OK] or [Print]. The printer starts printing. Printing with a Gutter You can specify a gutter on the printouts. Valid gutter values range from 0 to 30 mm. When a gutter is specified, the position of the page image is adjusted to make room for the gutter.
Specify the options as needed. NOTE For more details on the settings, see Windows online Help. For details on methods for displaying Online Help, see "How to Use Online Help," on p. 4-72. Confirm the settings, then click [OK]. The [Finishing] sheet reappears. Confirm the settings, then click [OK].
Display the [Finishing] sheet, then select the output method in [Finishing]. Confirm the settings, then click [OK]. Click [OK] or [Print]. The printer starts printing. Print with Upper Left of Sheet as Starting Point Since printing is usually performed with the upper-left 5 mm (15 mm for envelopes) margin within the printable area of a sheet as the starting point, a certain portion (lower right) may be missed when printing data with no margin.
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Display the [Finishing] sheet, then click [Finishing Details]. Select the [Print with Upper Left of Sheet as Starting Point] check box. Confirm the settings, then click [OK]. The [Finishing] sheet reappears. Click [OK]. Click [OK] or [Print]. The printer starts printing. Using the Various Printing Functions 4-57...
Printing with the Data 180 Degrees Rotated Prints with the image 180 degrees rotated. This option is useful for printing envelopes and Index Card size media that can be fed only in specific orientations. Display the [Finishing] sheet, then click [Finishing Details]. Select the [Rotate Print Data 180 Degrees] check box.
Click [OK]. Click [OK] or [Print]. The printer starts printing. Smoothing Out Rough-Textured Images When image data such as photographic images are enlarged in size in an application and printed, the printed images can look rough or jagged. You can print this kind of low-resolution image data with smoothing it out.
Confirm the settings, then click [OK]. The [Quality] sheet reappears. Click [OK]. Click [OK] or [Print]. The printer starts printing. Printing with Toner Density Adjusted You can print with toner density adjusted. Display the [Quality] sheet, then click [Details]. 4-60 Using the Various Printing Functions...
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Adjust the toner density by dragging the [Toner Density] slider from side to side. Move the slider to the right to make it denser and to the left to make it lighter. Confirm the settings, then click [OK]. The [Quality] sheet reappears. Click [OK].
Specifying the Brightness and Contrast You can perform printing with the brightness and contrast specified. Display the [Quality] sheet, select the [Manual Grayscale Settings] check box, and then click [Grayscale Settings]. 4-62 Using the Various Printing Functions...
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Display the [Grayscale Adjustment] sheet, then adjust the brightness and contrast for the print data. Move the [Brightness] slider to the right to make it lighter and to the left to make it darker. Move the [Contrast] slider to the right to make it higher and to the left to make it lower.
Printing a Grayscale Sample You can print an adjusted grayscale sample after specifying the settings in the [Grayscale Adjustment] sheet. [Preview] is printed in the center of the paper, and this is surrounded by images where [Brightness] and [Contrast] are changed by 1 unit in each of the corresponding directions.
IMPORTANT When you are finished with printing grayscale samples, clear the [Print Grayscale Sample] check box. Specifying "Profiles" You can save or import all the printing preferences specified in the [Page Setup], [Finishing], [Paper Source], and [Quality] sheets at once. You can also add, edit or select the settings.
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Enter the name of the "Profile" in [Name]. [Icon] allows you to select the icon for the "Profile". Enter any comments in [Comment] as needed. NOTE You can enter up to 31 characters for [Name] and up to 255 characters for [Comment].
Click [OK]. The Properties dialog box reappears. Make sure that the name of the added "Profile" is in [Profile List]. Editing/Deleting a Profile You can change or save the Profile information or delete it from [Profile List]. Click [ ] (Edit Profile). Edit information about the "Profiles".
❑ By clicking [ ] or [ ], you can change the order of the selected "Profile". ❑ When [Import] is clicked, information about the "Profiles" is imported from the previously saved file. ❑ When [Export] is clicked, information about the selected "Profile" is saved into the file.
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Select [Edit and Preview] from [Output Method]. The message that informs you that the output method is going to be switched to the [Edit and Preview] mode is displayed. Click [OK]. Using the Various Printing Functions 4-69...
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[OK]. The [Print] dialog box reappears. Click [OK] or [Print]. Depending on the application you are using, click [Print]. The [Canon PageComposer] dialog box is displayed, and the job is displayed on a list. 4-70 Using the Various Printing Functions...
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Help for Canon PageComposer. When the [Edit and Preview] mode is selected in the [Printer Properties] dialog box • and [ ] (Lock) is set, the [Canon PageComposer] dialog box appears each time you print. Using the Various Printing Functions...
How to Use Online Help For details on using the printer driver or the Printer Status Window, display Online Help using the following procedure to see the instructions in it. IMPORTANT For Windows Vista, the Windows help application (WinHlp32.exe) is required to display its Online Help.
Click [ ] (Help) on [Titlebar], move the [?]-attached cursor to the item of which • you want to display Help, then click it. (This method cannot display Help on Windows Vista.) Press the [TAB] key on your keyboard to select the item of which you want to •...
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Click [Help]. Click [Contents]. 4-74 How to Use Online Help...
Double-click the title of which you want to know the operation procedure. Retrieving the Option about Which You Want to Know with Keywords and Displaying its Online Help Retrieve the option about which you want to know with keywords and display its Online Help using the following procedure.
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Click [Index]. Enter the keyword to display the option about which you want to know. 4-76 How to Use Online Help...
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Double-click the title of the option about which you want to know. NOTE Depending on your operating system, a list of words created automatically may be displayed on [Find]. You can also display Online Help by selecting a word that is related to the option about which you want to know from the displayed word list.
Manuals This section describes the procedures for installing or uninstalling the manuals included on the CD-ROM supplied with the printer on the computer you are using. Installing the Manuals Install the manuals in the CD-ROM supplied with the printer on the computer using the following procedure.
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Click [Custom Installation]. Clear the [Printer Driver] check box, then click [Install]. Confirm the contents, then click [Yes]. Installation of the instruction manuals starts. Manuals 4-79...
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The installation of the manuals is completed. To see the manuals, double-click [LBP3500 Online Manuals] created on the desktop to display respective manuals or select [Canon LBP3500] - [LBP3500 Online Manuals] added to [All Programs] ([Programs] for Windows 2000) under the [Start] menu.
" Program Files Canon LBP3500" • - "Manuals" folder Right-click [Canon LBP3500] in [All Programs] ([Programs] for Windows 2000) • under the [Start] menu, then select [Delete] from the pop-up menu. Desktop • - [LBP3500 Online Manuals] (Shortcut for [Index.pdf])
- [LBP3500 Online Manuals] (Shortcut for [Index.pdf]) If you want to uninstall only the manuals without uninstalling the printer driver, perform the following operation also. Right-click [Canon LBP3500] in [All Programs] under the [Start] menu, then select • [Delete] from the pop-up menu.
Printer Status Window The Printer Status Window shows the printer status of LBP3500 (such as the operation status and job information) with messages, animations, sounds, and icons. NOTE To activate a sound, your computer must have a PCM synthesizer, and have the driver for PCM synthesizer installed.
■ Menu Bar [Job] Menu Perform a job operation (pause, resume, or delete). Also, when a job is paused for some reason, you can resume the job by selecting [Resolve Error]. The current job for which you have no access permission is grayed out.
Display the [Printer Properties] dialog box and display the [Device Settings] sheet, • and then select the [Show Icon in the Taskbar] check box. The icon for the Printer Status Window is displayed in the Windows taskbar. Click the icon, then click [Canon LBP3500] to run it. Printer Status Window 4-85...
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The Printer Status Window appears automatically during printing or when an error occurs. If [When Starting Printing] is not selected in the [Preferences] dialog box in the [Options] menu, the Printer Status Window does not appear during printing. (See "[Preferences] Menu," on p. 4-87) •...
[Preferences] Menu The [Preferences] menu allows you to display the Printer Status Window automatically, specify the sound settings, and make the Printer Status Window monitor the printer status. For more details on each setting, see Online Help. For details on methods for displaying Online Help, see "How to Use Online Help,"...
Confirm each of the settings, then click [OK]. [Utility] Menu The [Utility] menu cleans the fixing roller of the printer and performs Configuration Page Print. ■ [Cleaning] When the front or back of the printed paper has smudge marks, the fixing roller needs to be cleaned.
[Device Settings] Menu You can specify the settings related to the printer, such as adjusting the printing position and the sleep settings. ■ [Printing Position Adjustment] Check the printing position with the Printing Position Adjustment Print that is output in [Printing Position Adjustment Print] in [Utility] in the [Options] menu and adjust the printing position with this option (moves in the horizontal direction).
[Resolve Error] When a job is paused for some reason, you can resume the job by selecting [Resolve Error] from the [Job] menu. Resuming a job by selecting [Resolve Error] may cause unexpected print results. [Resolve Error] is disabled in any of the following cases: When the job is paused due to a printer error such as a paper jam and paper-out •...
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- The status is not displayed when no one logs on to the print server. (Printing is possible.) Printer Status at the Clients • - Displaying the Printer Status Window and Job Operation [Current Print Job] Tab [My Job Operation] Tab [Job [Job [Job...
Routine Maintenance CHAPTER This chapter describes the procedures for maintaining the printer such as replacing the cartridge and cleaning the printer. Replacing the Toner Cartridge ..........5-2 When a Message Appears.
When you are replacing the toner cartridge, be sure to use a toner cartridge designed for this printer. Model Name Supported Canon Genuine Toner Cartridge LBP3500 Canon Cartridge 309 Replacing the Toner Cartridge...
NOTE The lifetime of the toner cartridges (Canon Genuine Cartridges) designed for this printer is as follows. The page counts are on the basis of "ISO/IEC 19752"* when printing A4 size paper with the default print density setting. The level of toner consumption varies depending on the type of documents printed.
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Open the front cover. Open the front cover gently while pressing the lever on the top surface of the cover. Remove the toner cartridge from the printer. Replacing the Toner Cartridge...
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IMPORTANT Do not touch the high-voltage contact (A) or the electrical contact (B) shown in the figure, as this may result in damage to the printer. Clean the transport guide. ● Raise the transport guide. Holding the green tab, raise the transport guide. CAUTION Do not take your hands off the transport guide.
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● Using a slightly dampened cloth with water, wipe off chipped paper and toner that are attached to the transport guide. After wiping off the dirt, wipe the area with a soft, dry cloth. IMPORTANT Do not use a cleaning agent such as mild detergent. •...
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● Move the transport guide back to its original position slowly. CAUTION Do not take your hands off the transport guide until it moves back to its original position. The transport guide may snap back to its original position, and this may result in personal injury. Take the toner cartridge out of the protective bag.
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Pull up the tape gently while supporting the toner cartridge then remove it together with the black protective sheet Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge.
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Place the toner cartridge on a flat surface, fold back the tab of the sealing tape , and then pull out the sealing tape (approx. a a a a 72 cm long) gently while supporting the toner cartridge. b b b b Remove the sealing tape by hooking your fingers into the tab and pulling it out straight in the direction of the arrow.
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When pulling out the sealing tape, be careful not to touch the toner cartridge • memory (A) or not to hold the drum protective shutter (B) with your hands. Hold the toner cartridge properly with the arrowed side facing up as shown in the figure. IMPORTANT Do not hold the toner cartridge in a manner that is not directed in this procedure.
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Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge with the toner cartridge guides (B), then insert the cartridge until it stops. Close the front cover. Close the front cover completely. IMPORTANT Make sure that the front cover does not open (make sure that there is no space •...
Precautions for Handling Toner Cartridge The toner cartridge consists of light-sensitive components and intricate mechanical components. Handling the toner cartridge without due care may lead to damage to the toner cartridge or deterioration in print quality. Be careful of the following points when removing or installing the toner cartridge.
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Be careful not to hold or touch areas that are not specified in this procedure, such as the • electrical contacts (C). This may result in damage to the cartridge. When handling the toner cartridge, hold it properly as shown in the figure and handle it •...
Storing Toner Cartridges Be careful of the following points when storing a new toner cartridge or handling a toner cartridge that has been taken out of the printer for maintenance or moving the printer. IMPORTANT Do not take a new toner cartridge out of the protective bag until it is ready to be used. •...
Cleaning the Fixing Roller When the front or back of the printed paper has smudge marks, clean the fixing roller using the following procedure. Print quality deterioration can be prevented by cleaning the fixing roller. Load A4-size paper in the multi-purpose tray or paper cassette.
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Click [OK]. The cleaning page is printed. Load the cleaning page in the multi-purpose tray with the printed side facing down. The paper is fed into the printer slowly, and the printer starts cleaning the fixing roller. 5-16 Cleaning the Fixing Roller...
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NOTE Cleaning takes approximately 75 seconds. • The cleaning process cannot be canceled. Please wait until it is completed. • If front or back of the printed paper has smudge marks even after cleaning the • fixing roller using the cleaning page, load A4 size blank paper rather than the printed cleaning page, and then perform the cleaning again.
Adjusting the Printing Position If the printing position is skewed when printing from a certain paper source, you can adjust the position from the Printer Status Window. IMPORTANT If any part of the print image lies outside the printable area after adjusting the printing position, the part will be missing in the print result.
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From the [Options] menu, select [Utility] ➞ [Printing Position Adjustment Print]. The [Printing Position Adjustment Print] dialog box is displayed. Select the paper source of which you want to check the printing position in the [Printing Position Adjustment Print] dialog box. Select the [Check Duplex Unit Also] check box when adjusting the printing position for 2-sided printing.
Click [OK]. The Printing Position Adjustment Print is printed as shown in the following. The printed arrow is the top edge of the Printing Position Adjustment Print. Next, check the printout results and specify the position to be adjusted in "Adjusting the Printing Position"...
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This section describes the setting procedure for the following Printing Position Adjustment Print printed with [Paper Source] in the [Printing Position Adjustment Print] dialog box set to [Cassette 1], as an example. In this case, adjust the printing position by -2.59 mm to the left. Display the Printer Status Window.
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Select the printing position from the list in the [Printing Position Adjustment] dialog box. Next, check the printout results of the Printing Position Adjustment Print and select the numerical value to adjust the position. Negative values move the position to the left and positive values to the right by the selected value. IMPORTANT The default values are specified as follows.
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From the [Options] menu, select [Utility] ➞ [Printing Position Adjustment Print]. The [Printing Position Adjustment Print] dialog box is displayed. Select the paper source of which you changed the printing position in the [Printing Position Adjustment Print] dialog box. Adjusting the Printing Position 5-23...
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Click [OK]. The Printing Position Adjustment Print in which the setting is changed is printed. Check the printout results to confirm the printing position. To make further adjustment, repeat step 1 to 7. 5-24 Adjusting the Printing Position...
Cleaning the Outside of the Printer Periodically clean the outer surfaces and ventilation slots of the printer to maintain the optimal printing quality. When cleaning the printer, be careful of the following points in order to prevent an electrical shock or printer malfunctions. WARNING When cleaning the printer, turn OFF the main power switch, and then unplug the •...
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Turn the printer and computer OFF , remove the USB cable a a a a , and then disconnect the power plug from the AC power b b b b outlet c c c c Firmly wring a soft cloth dampened with water or a mild detergent diluted with water, and wipe off the dirt.
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After wiping off the dirt, wipe the printer with a dry cloth. When the printer is completely dry, plug the power plug into the AC power outlet, and then connect the USB cable. Cleaning the Outside of the Printer 5-27...
Moving the Printer When changing the location of the printer or moving the printer for maintenance, be sure to perform the following procedure. IMPORTANT Make sure that the front cover and sub-output tray are closed before carrying the printer. NOTE For details on the installation site, see "Getting Started Guide".
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Remove all the interface cables and the power cord from the printer. NOTE If the optional duplex unit is installed, remove it from the printer. For details on the procedure for removing the duplex unit, see "Removing the Duplex Unit," on p. 6-28.
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Move the printer unit from the installation site. Carry the printer with 2 or more people by holding the center of the lift handles on the lower portion of the printer and lifting it up at the same time. CAUTION This printer weighs approximately 19.4 kg without the paper cassette •...
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Be sure not to hold the printer by the front or rear side or any portions • other than the lift handles. If you do so, you may drop the printer, resulting in personal injury. Moving the Printer 5-31...
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The back portion (A) of the printer is relatively heavy. Be careful not to get • off-balanced when lifting the printer. If you do so, you may drop the printer, resulting in personal injury. Do not carry the printer with the paper cassette attached. If you do so, the •...
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IMPORTANT Secure sufficient space around the printer at the installation site so that you can install the optional accessories and connect cables. Set the paper cassette in the printer at an angle as shown in the figure , then push it into the printer gently and a a a a horizontally b b b b...
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Connect the interface cables except for the USB cable, and connect the power cord. Plug the power plug into the AC power outlet. Connect the USB cable. ● Transporting the Printer When transporting the printer for reasons such as relocating, remove the toner cartridge and store the printer and the parts in the package that they came in with the packing materials attached in order to prevent them from being damaged while being transported.
Handling the Printer This printer consists of various electronic and precise optical parts. Read the following section so that you can handle the printer properly. IMPORTANT For details on handling the printer, also read "Important Safety Instructions" (See p. xvi). •...
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Handle the front cover, sub-output tray, and other covers gently when opening or closing • them. This may result in damage to the printer. If you want to spread a blanket on the printer to prevent dust from entering the printer, •...
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Optional Accessories CHAPTER This chapter describes the procedures for installing the optional accessories on the printer. Optional Accessories ........... . 6-2 Paper Cassette.
The following optional accessories are available in order to use this printer to its full extent. Purchase them to fulfill your needs. For the optional accessories, contact your local authorized Canon dealer. Paper Cassette A paper cassette is to be replaced with the one equipped with the printer unit or the optional paper feeder.
Paper Feeder This printer is supplied with 2 paper sources: the paper cassette and multi-purpose tray. By installing the optional paper feeder, up to 3 paper sources can be used. The paper feeder unit PF-67D consists of a paper feeder and paper cassette. The paper cassette can be loaded with up to approximately 500 sheets of plain paper (64 g/m ) at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter,...
Duplex Unit The duplex unit DU-67 enables you to perform automatic 2-sided printing. The duplex unit is to be installed on the rear of the printer unit. The duplex unit can perform automatic 2-sided printing on plain paper (60 - 90 g/m ) of the standard paper sizes (A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, 8K, and 16K) and following custom paper sizes.
Network Board The network board fits inside the printer and is compatible with the TCP/IP protocol for connecting the printer to LAN. The network board enables the operation of the printer using a built-in web browser "Remote UI" allowing you to specify settings and manage the printer from a computer on the network.
The paper feeder is to be installed at the bottom of the printer unit. Make sure that all the following items are contained in the package before installing the paper feeder. If any item is missing or damaged, please contact your local authorized Canon dealer. Screws (4 pieces)* Paper Feeder PF-67D Cassette Protective Cover * They are not to be used.
Installation Space The dimensions of each part, foot positions, and the space required for using the printer with the paper feeder installed are indicated in the following figures: • Dimensions of the Printer Front Surface 172.2 93.8 40.6 (mm) 121.6 88.6 Auxiliary Tray Tray Extension...
Moving the Printer When installing the paper feeder in the printer after installing the printer, move the printer to an appropriate location temporarily using the following procedure. WARNING Be sure to turn the printer and computer OFF, unplug the power plug, and then disconnect all the interface cables from the printer before moving the printer.
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Pull out the paper cassette gently until it stops , then raise a a a a the front side of the paper cassette and remove it from the printer b b b b IMPORTANT The paper cassette cannot be pulled out horizontally. If you try to pull it out forcefully, this may result in damage to the paper cassette.
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Move the printer unit from the installation site. Carry the printer with 2 or more people by holding the center of the lift handles on the lower portion of the printer and lifting it up at the same time. CAUTION This printer weighs approximately 19.4 kg without the paper cassette •...
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Be sure not to hold the printer by the front or rear side or any portions • other than the lift handles. If you do so, you may drop the printer, resulting in personal injury. Paper Feeder 6-11...
The back portion (A) of the printer is relatively heavy. Be careful not to get • off-balanced when lifting the printer. If you do so, you may drop the printer, resulting in personal injury. IMPORTANT Make sure that the front cover and sub-output tray are closed before carrying the printer.
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Remove the packing material attached to the paper cassette of the paper feeder. Remove the tape as shown in the figure a, and then remove the packing material with tape b. Remove the two pieces of tape as shown in the figure a, and then remove the packing material b.
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Remove the two pieces of tape as shown in the figure a, and then remove the packing material with tape b. Remove the tape that is securing the paper cassette. To remove the packing material with tape, remove the two pieces of tape a, and then remove the packing material together with the tape b.
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Pull out the paper cassette from the paper feeder. Pull out the paper cassette until it stops a. Hold the grips (A) with both hands, raise the front side of the paper cassette slightly b, and then pull it out completely c as shown in the figure. IMPORTANT Hold the paper cassette with both hands securely because the cassette is heavy.
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While holding the lock release lever of the rear paper guide, slide the guide. Remove the tape and packing material. Remove the tape shown in the figure a. Remove the packing material with tape b. 6-16 Paper Feeder...
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Place the paper feeder at the installation site. When carrying the paper feeder, hold the center of the lift handles on both sides with both hands. IMPORTANT Do not touch the connector (A) or feed roller (B) in the paper feeder. This may •...
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Attach the cassette protective cover. IMPORTANT Do not put your hand or things on the cassette protective cover, or shove the cover hard. This may damage the cassette protective cover. 6-18 Paper Feeder...
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When installing the printer unit on the paper feeder, gently set it down so that each surface of the printer unit is flush with the front or side surfaces of the paper feeder. Also, match the positioning pins (A) and connector (B) when setting the printer unit.
NOTE After installing the paper feeder, you have to specify the settings for the optional accessories in the [Device Settings] sheet in the printer driver. You can obtain the status of the optional accessories automatically by clicking [Get Device Status] in the [Device Settings] sheet.
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Turn the printer and computer OFF, remove the USB cable, and then disconnect the power plug from the AC power outlet. Remove all the interface cables and the power cord from the printer. NOTE If the optional duplex unit is installed, remove it from the printer. For details on the procedure for removing the duplex unit, see "Removing the Duplex Unit,"...
Duplex Unit The duplex unit is to be installed on the rear of the printer unit. Duplex Unit DU-67 WARNING Be sure to turn the printer OFF, unplug the power plug, and then disconnect all the interface cables and power cord from the printer before installing the duplex unit.
Installation Space The dimensions of each part, foot positions, and the space required for using the printer with the duplex unit installed are indicated in the following figures: • Dimensions of the Printer Front Surface (mm) 93.8 172.2 40.6 121.6 88.6 Auxiliary Tray Tray Extension...
Installing the Duplex Unit The duplex unit is to be installed on the rear of the printer unit. NOTE The packing materials may be changed in form or position to be placed, or may be added or removed without notice. Turn the printer and computer OFF , remove the USB cable a a a a...
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Remove the duplex unit cover. Hook your finger in the opening (A) of the duplex unit cover and remove it. IMPORTANT Keep the duplex unit cover. The duplex unit cover is required when the duplex unit is removed. Duplex Unit 6-25...
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Install the duplex unit. Push the duplex unit into the printer firmly and horizontally as shown in the figures. CAUTION Push the duplex unit gently to avoid catching your hands. Be careful not to hurt your hands. 6-26 Duplex Unit...
IMPORTANT If the duplex unit is not installed on the printer firmly (if there is any space between the rear of the printer and the duplex unit), this may result in misfeeds. Connect the interface cables except for the USB cable, and connect the power cord.
Removing the Duplex Unit Remove the duplex unit using the following procedure. Have ready the duplex unit cover removed from the printer when the duplex unit was installed. WARNING Be sure to turn the printer and computer OFF, unplug the power plug, and then disconnect all the interface cables and power cord from the printer before removing the duplex unit.
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Turn the printer and computer OFF, remove the USB cable, and then disconnect the power plug from the AC power outlet. Remove all the interface cables and the power cord from the printer. Pull out the duplex unit gently until it stops , then raise the a a a a front side of the duplex unit and remove it from the printer...
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Install the duplex unit cover. Hook your finger in the opening (A) of the duplex unit cover and install it. Connect the interface cables except for the USB cable, and connect the power cord. Plug the power plug into the AC power outlet. Connect the USB cable.
Network Board Install the network board in the expansion slot located on the rear of the printer. 1 0 0 L N K E R R Network board Guide booklet Screws (2 pieces) Ferrite core (Only for NB-C1) * For NB-C2, a CD-ROM may be supplied with the network board. By installing the optional network board, you can use LBP3500 directly connected to a network.
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CAUTION Be sure to turn the printer OFF, unplug the power plug, and then disconnect all • the interface cables and power cord from the printer before installing the network board. If a USB cable is connected, turn the computer off, and then remove the USB cable.
Parts and Their Functions 1 0 0 L N K E R R a a a a Printer Connector f f f f MAC Address Connects to the printer. Do not touch the connector It is required when setting the IP address using the directly with your hands.
Installing the Network Board Install the network board in the expansion slot of the printer using the following procedure. A Phillips screwdriver is required for installing the network board. Have a screwdriver ready in advance that matches the size of the screws. NOTE This network board does not come with a LAN cable.
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Remove the screw and remove the protective plate for the expansion slot. IMPORTANT The removed protective plate and screw are required when the network board is removed. Keep them where they will not get lost. Insert the network board into the expansion slot. Hold the metal panel portions of the network board and insert the board while aligning it with the guide rails inside the expansion slot.
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Secure the top and bottom portions of the network board with the two screws supplied with the network board. If you are using NB-C1, attach the ferrite core to the LAN cable as shown in the figure. Attach the ferrite core at 5 cm or less from the end of the connector which is connected to the printer.
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Connect the LAN cable. Connect a LAN cable that is compatible with the LAN connector of the network board according to the network. Connect the power cord. Plug the power plug into the AC power outlet. Connect the USB cable as needed. Press "...
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Make sure that the LNK indicator (green) on the network board is on. If the network board is connected by 10BASE-T, the board is working properly when the LNK indicator is on. If the network board is connected by 100BASE-TX, the board is working properly when the LNK indicator and 100 indicator are on.
Setting the Network Board The default value of the network board is set at "Auto detect". Usually, you do not need to change the setting, since the transmission speed and transfer mode of 10BASE-T/100BASE-TX are detected automatically. If the printer cannot communicate with other devices on the network, set the DIP switches on the network board.
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■ Setting the Network Transmission Speed/Transfer Mode and the DIP Switches Communication speed and Setting the DIP Switches Transmission mode of LAN Auto detect (default setting) 10BASE-T/Half-duplex 10BASE-T/Full-duplex 100BASE-TX/Half-duplex 100BASE-TX/Full-duplex Turn the printer and computer OFF, remove the USB cable, and then disconnect the power plug from the AC power outlet.
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Set the DIP switches. Set the DIP switches with the tip of a ball-point pen etc. For details on methods for setting the DIP switches, see the table of p. 6-40. DIP switches 1 0 0 L N K E R R Insert the network board into the expansion slot.
The network board is not installed properly. Remedy Remove the network board once, then install it again. Cause 6 The hardware of the network board is in an abnormal condition. Remedy Report the problems to your local authorized Canon dealer. 6-42 Network Board...
Remedy 3 If the ERR indicator still comes on even after applying the Remedy 1 and 2, contact your local authorized Canon dealer for servicing. The ERR indicator on the network board blinks at an interval of four times.
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Remove the two screws and remove the network board. IMPORTANT Do not touch the network board parts, printed wire, or connectors with your hands. Switch the DIP switch 1 to ON. Set the DIP switches with the tip of a ball-point pen etc. DIP switch 1 1 0 0 L N K...
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Secure the top and bottom portions of the network board with the two screws supplied with the network board. Connect the power cord. Plug the power plug into the AC power outlet. Press " " of the power switch to turn the printer ON, wait until (Ready) indicator comes on, and then press "...
Connect the interface cables except for the USB cable, and connect the power cord. Plug the power plug into the AC power outlet. Connect the USB cable as needed. Removing the Network Board Remove the network board using the following procedure. Have ready the protective plate and screw for the expansion slot removed when the network board was installed.
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Attach the protective plate to the expansion slot and secure it with the screw. Connect the interface cables except for the USB cable, and connect the power cord. Plug the power plug into the AC power outlet. Connect the USB cable. Network Board 6-47...
Troubleshooting CHAPTER This chapter describes the remedies for problems such as a paper jam or poor print quality. Troubleshooting Map ........... . 7-2 Alarm Indicator .
Troubleshooting Map If any problem occurs while you are using the printer, follow the flow chart shown below to check the problem. The printer driver is not installed The printer driver properly. (See "Installation Problems," fails to print. on p. 7-51) (Alarm) indicator is on or Printing is blinking.
Alarm Indicator When a problem has occurred in the printer, the (Alarm) indicator (orange) comes on or blinks. When the (Alarm) indicator is on, a service error is occurring. In this case, see "Service Call Display," on p. 7-40. If the (Alarm) indicator is blinking, follow the directions displayed in the Printer Status Window.
Paper Jams (Paper Jam) indicator (orange) blinks, and the following messages appear in the Printer Status Window when a paper jam occurs during printing. WARNING There are some areas inside the printer which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the printer, do not allow necklaces, bracelets, or other metal objects to touch the inside of the printer, as this may result in burns or electrical shock.
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Keep your hands or clothing away from the roller in the output area after • removing jammed paper completely. Even if the printer is not printing, sudden rotation of the roller may catch your hands or clothing, resulting in personal injury.
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The surroundings of the output tray and sub-output tray are hot during printing or • immediately after printing. When taking out of the paper or removing jammed paper, be careful not to touch the surroundings of the output tray or sub-output tray. Paper Jams...
Paper Jam Area The messages displayed in the Printer Status Window indicate where the paper is jammed, and there are the following kinds. Output Tray Sub-output Tray Multi-purpose Tray Duplex Unit (Optional) Cassette 1 Cassette 2 Paper Feeder Unit (Optional) Paper flow for 1-sided printing Paper flow for 2-sided printing Paper Jam Area...
Clearing Paper Jams (Multi-purpose Tray Area) Remove any jammed paper using the following procedures. If you are using the multi-purpose tray, remove any paper jammed in the multi-purpose tray, and then close it. IMPORTANT If jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to "Clearing Paper Jams (Front Cover Area)"...
Close the front cover. Close the front cover completely. IMPORTANT Make sure that the front cover does not open (make sure that there is no space • between the front cover and the printer and that the front cover is stable). If the front cover is not closed completely, this may result in poor print quality.
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IMPORTANT If jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to "Clearing Paper Jams (Front Cover Area)" (p. 7-17). If the paper feeder is installed, pull out the paper cassette. Pull out the paper cassette until it stops a. Hold the grips (A) with both hands, raise the front side of the paper cassette slightly b, and then pull it out completely c as shown in the figure.
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Pull out the paper cassette of the printer unit gently until it stops , then raise the front side of the paper cassette and a a a a remove it from the printer unit b b b b Paper Jams 7-11...
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Remove any jammed paper. ❑ If paper is jammed in the paper cassette of the printer unit, pull out the paper downward as shown in the figure. ❑ If paper is jammed between the paper feeder and printer unit, remove the paper from the printer unit.
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IMPORTANT Do not touch the feed rollers (A) in the printer and paper feeder. This may result in damage to the printer or printer error. Paper Jams 7-13...
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Set the paper cassette in the printer at an angle as shown in the figure , then push it into the printer gently and a a a a horizontally b b b b Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer.
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If the paper feeder is installed, set the paper cassette of the paper feeder also. CAUTION When setting the paper cassette in the printer, be careful not to catch your fingers. Paper Jams 7-15...
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Open the front cover. Open the front cover gently while pressing the lever on the top surface of the cover. Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge with the toner cartridge guides (B), then insert the cartridge until it stops.
Close the front cover. Close the front cover completely. IMPORTANT Make sure that the front cover does not open (make sure that there is no space • between the front cover and the printer and that the front cover is stable). If the front cover is not closed completely, this may result in poor print quality.
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IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step. Open the front cover. Open the front cover gently while pressing the lever on the top surface of the cover.
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IMPORTANT Do not touch the high-voltage contact (A) or the electrical contact (B) shown in the figure, as this may result in damage to the printer. NOTE For details on handling the toner cartridge, see "Precautions for Handling Toner Cartridge," on p. 5-12. Place the toner cartridge into the protective bag.
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Raise the transport guide. Holding the green tab, raise the transport guide. CAUTION Do not take your hands off the transport guide. The transport guide may snap back to its original position, and this may result in personal injury. 7-20 Paper Jams...
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Remove any jammed paper. Send the top edge of the jammed paper out of the transport guide a, then remove the paper in the direction of the arrow gently b. Remove the jammed paper in the direction of the arrow gently to prevent unfixed toner from spilling. Paper Jams 7-21...
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Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge with the toner cartridge guides (B), then insert the cartridge until it stops. Close the front cover. Close the front cover completely. IMPORTANT Make sure that the front cover does not open (make sure that there is no space •...
Clearing Paper Jams (Output Tray/Sub-output Tray Area) Remove any jammed paper using the following procedures. If you are using the multi-purpose tray, remove any paper jammed in the multi-purpose tray, and then close it. IMPORTANT If jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to "Clearing Paper Jams (Front Cover Area)"...
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Remove any paper jammed in the output trays (the output tray and sub-output tray). IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step. ● If the output tray is being used ❑...
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❑ Open the white transport guide inside the sub-output tray a, then remove any jammed paper b. Send the top edge of the jammed paper toward you, then remove it. ❑ If you used the sub-output tray, remove any paper jammed in the sub-output tray.
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● When the duplex unit is not installed ❑ Close the sub-output tray. ● When the duplex unit is installed ❑ Pull out the duplex unit gently until it stops a, then raise the front side of the duplex unit and remove it from the printer unit b. †...
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❑ Raise the sub-output tray slightly a, then unhook the hook of the black transport guide b. ❑ Open the sub-output tray to the position shown in the figure. Paper Jams 7-27...
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❑ Remove any jammed paper. ❑ Close the sub-output tray. ❑ Holding the duplex unit as shown in the figure, push it into the printer firmly and horizontally. 7-28 Paper Jams...
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CAUTION Push the duplex unit gently to avoid catching your hands. Be careful not to hurt your hands. Close the front cover. Close the front cover completely. IMPORTANT Make sure that the front cover does not open (make sure that there is no space •...
Clearing Paper Jams (Duplex Unit Area) Remove any jammed paper using the following procedures. If you are using the multi-purpose tray, remove any paper jammed in the multi-purpose tray, and then close it. IMPORTANT If jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to "Clearing Paper Jams (Front Cover Area)"...
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Remove any paper jammed in the output tray. IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step. Remove the toner cartridge from the printer. Paper Jams 7-31...
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IMPORTANT Do not touch the high-voltage contact (A) or the electrical contact (B) shown in the figure, as this may result in damage to the printer. NOTE For details on handling the toner cartridge, see "Precautions for Handling Toner Cartridge," on p. 5-12. Place the toner cartridge into the protective bag.
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❑ Raise the black transport guide a, then remove any jammed paper b. CAUTION Do not take your hands off the transport guide. The transport guide may snap back to its original position, and this may result in personal injury. Paper Jams 7-33...
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❑ Pull out the duplex unit gently until it stops a, then raise the front side of the duplex unit and remove it from the printer unit b. † When removing the duplex unit, be sure to check that the front cover is open. If you remove the duplex unit with the front cover open, you need to cycle the power to make the printer ready to print.
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❑ Remove any paper jammed in the duplex unit. If you see the jammed paper in the area of (A), pull out the paper toward you to remove ❑ Open the sub-output tray. Paper Jams 7-35...
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❑ Raise the sub-output tray slightly a, then unhook the hook of the black transport guide b. ❑ Open the sub-output tray to the position shown in the figure. 7-36 Paper Jams...
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❑ Remove any jammed paper. ❑ Close the sub-output tray. ❑ Holding the duplex unit as shown in the figure, push it into the printer firmly and horizontally. Paper Jams 7-37...
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CAUTION Push the duplex unit gently to avoid catching your hands. Be careful not to hurt your hands. Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge with the toner cartridge guides (B), then insert the cartridge until it stops.
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If you cannot close the front cover, check if the toner cartridge is installed properly. • If you try to close the front cover forcefully, this may result in damage to the printer. Do not leave the front cover open for a long time after installing the toner cartridge. •...
Service Call Display When a problem has occurred and the printer does not work properly, the (Alarm) indicator (orange) comes on and the following service call appears in the Printer Status Window. When a service call appears, cycle the power of the printer using the following procedure.
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If the message does not reappear, the printer can be used as normal. If the error message still appears, proceed to the next step. Note down the error code displayed in the Printer Status Window. Turn the printer and computer OFF , remove the USB cable a a a a , and then disconnect the power plug from the AC power...
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Contact your local authorized Canon dealer. When contacting your Canon dealer, please report the problems and the error code that you have noted. 7-42 Service Call Display...
If a symptom that is not indicated in this section occurs, if none of the indicated remedies • do not solve the problem, or if you cannot determine the problem, contact your local authorized Canon dealer. White streaks appear. Cause 1 The toner cartridge has run out of toner.
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The overall print result is faint. Cause 1 The setting for [Toner Density] is not appropriate. Remedy Drag the [Toner Density] slider in the printer driver toward [Dark]. In order to specify the setting for [Toner Density], display the [Detailed Settings] dialog box by clicking [Details] in the [Quality] sheet.
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A portion of a page is not printed. Cause 1 The scale factor is incorrect. Remedy 1 Clear the [Manual Scaling] check box in the printer driver. If the check box is cleared, the scaling factor will be set according to [Page Size] and [Output Size] automatically.
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Cause 3 The printing position is adjusted in [Printing Position Adjustment] in [Device Settings] in the [Options] menu in the Printer Status Window. Remedy Adjust the printing position in [Printing Position Adjustment] in [Device Settings] in the [Options] menu in the Printer Status Window. (See "Adjusting the Printing Position,"...
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Cause 2 The printer is being used in a high-temperature and high-humidity environment. Remedy Set [Special Print Mode] to [Special Settings 6] in the printer driver. If this solves the problem, set [Special Print Mode] to [Off]. In order to specify the setting for [Special Print Mode], display the [Advanced Settings] dialog box by clicking [Finishing Details] in the [Finishing] sheet, and then clicking [Advanced Settings] in the [Finishing Details] dialog box.
Paper Problems Paper comes out wrinkled. Cause 1 Paper is loaded in the paper cassette or multi-purpose tray at an angle. Remedy Load the paper in the paper cassette or multi-purpose tray straight. (See "Loading Paper in a Paper Cassette," on p. 2-26, "Loading Paper in the Multi-purpose Tray,"...
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Paper curls. Cause 1 Paper is damp since the paper has been stored in unsuitable condition. Remedy Replace the paper with new one and print again. (See "Paper Requirements," on p. 2-2) Cause 2 Paper is inappropriate. Remedy Replace the paper with one that can be used with this printer. (See "Paper Requirements,"...
When Nothing is Printed Check the following items if nothing is printed when printing from an application: Check if any error message is displayed in the Printer Status Window. IMPORTANT If not, uninstall the CAPT software and install it again. (See "Uninstalling the CAPT Software,"...
[Start] menu. Driver," on p. 7-54. Cannot uninstall Install the CAPT software again. Delete [Canon LBP3500] in [Add or Remove Uninstall the CAPT software with See "Installing the CAPT Programs]* Uninstaller. See "Uninstalling the See "When Uninstallation Fails," on p. 7-52.
For Windows Vista: Select [Canon LBP3500] in the [Programs and Features] dialog box, then click [Uninstall/Change]. NOTE If [Canon LBP3500] is not displayed in the dialog box, perform "Uninstalling the • USB Class Driver" (See p. 7-54), and then install the CAPT software again.
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If you are using Windows Vista and the [User Account Control] dialog box appears, • click [Continue]. Select the name of this printer, then click [Delete]. Click [Yes]. Uninstallation starts. Please wait a moment. Click [Exit]. The [Delete Printer] dialog box closes. Restart Windows.
Make sure that [Canon LBP3500] is not displayed in the [Add or Remove Programs] dialog box, and then click [ For Windows 2000: Make sure that [Canon LBP3500] is not displayed in the [Add/Remove Programs] dialog box, and then click [...
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NOTE If [Canon LBP3500] is displayed in the dialog box, see "When Uninstallation Fails" (p. 7-52) and delete [Canon LBP3500] in the dialog box. From the [Start] menu, select [Control Panel], and then click [Performance and Maintenance] ➞ [System]. For Windows 2000: From the [Start] menu, select [Settings] ➞ [Control Panel], and then double-click the [System] icon.
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Right-click [USB Printing Support], then select [Uninstall] from the pop-up menu. IMPORTANT If the USB class driver is under [Other Devices], the printer is not installed properly. • Select [Unknown device], then uninstall it. Never delete any drivers for other devices. If you delete them by mistake, Windows •...
Disconnect the USB cable from the computer, then restart Windows. After Windows restarts, reinstall the CAPT software. (See "Installing the CAPT Software," on p. 3-4) Problems on Local Installation When installing the printer driver from the CD-ROM, the printer is not recognized automatically even after the USB cable is connected.
Installation was performed by a user who is not a member of Administrators. Remedy CAPT (Canon Advanced Printing Technology) software needs to be installed by a member of Administrators. Have a user with the correct permissions to install the software.
Problems on Installing the Network Board On checking the operation of the network board, if you find that all the indicators on the network board are off, or the ERR indicator is on or keeps blinking for a long time and does not go off, take the following measures. NOTE For details on problems on installing the CAPT software, see "Chapter 4 Troubleshooting"...
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Cause 6 The hardware of the network board is in an abnormal condition. Remedy Report the problems to your local authorized Canon dealer. The ERR indicator on the network board is on. Cause The network cable is disconnected or broken, or the network board is not installed properly.
Miscellaneous Problems NOTE For details on problems on installing the optional network board, see "Chapter 4 Troubleshooting" in Network Guide. LBP3500 does not function properly. Cause 1 LBP3500 is not specified as the default printer. Remedy Specify it as the default printer. Cause 2 The CAPT software may not be installed properly.
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When the printer is shared over a network, it takes a long time to obtain the status in the Printer Status Window. Cause You are using a computer with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as the print server, and Windows Firewall is configured to block communication with the client computers.
Confirming the Printer Features This printer is provided with a function of Configuration Page Print that allows you to confirm the optional settings of the printer and the current printer status such as [Number of Total Printed Pages]. The printer driver is also provided with a function of Network Status Print that allows you to check the version of the optional network board or confirm the TCP/IP settings.
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Click [OK]. Configuration Page Print is printed. Confirm the contents of the Configuration Page Print. Configuration Page Print prints information as shown in the following figure. You can confirm the optional settings of the printer and printer status such as [Number of Total Printed Pages].
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IMPORTANT This is a sample of Configuration Page Print. The contents may differ from the Configuration Page Print printed by your computer. Confirming the Printer Features 7-65...
Specifications Hardware Specifications Type Desktop Page Printer Printing method Electrophoto Method (On-demand fixing) When printing A4 continuously: 25 pages/min. * Print speed may drop in stages depending on Print speed the paper size, paper type, print copies, and the Plain paper (60 to 90 g/m settings of the fixing mode.
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- Standard sizes A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, 16K - Custom paper size When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to Cassette 1 431.8 mm* * If the paper width is 279.5 to 297.0 mm, the paper length should be 210.0 to 420.0 mm.
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(at temperature of 20°C (68°F)) When the printer is with standard equipment. However, the instantaneous peak on startup shall not be counted. Canon Cartridge 309 Number of printable pages: approx. 12,000 pages* When the pages are on the basis of "ISO/IEC 19752"*...
Printer and (excluding the toner cartridge) ...approx. 19.4 kg included parts Toner cartridge......approx. 1.9 kg Toner cartridge (Canon Cartridge 309) ......approx. 2.1 kg Weight 250-sheet universal cassette UC-67D*.. approx. 1.9 kg Consumables 500-sheet universal cassette UC-67KD* approx. 3.0 kg...
Dimensions of Each Part ■ Printer Standard state • Front Surface (mm) 93.8 172.2 40.6 121.6 88.6 Auxiliary Tray Tray Extension Auxiliary Tray Multi-purpose Tray Tray Extension Auxiliary Tray 32.6 438.7 Sub-output Tray State with the paper feeder installed • Front Surface (mm) 172.2...
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State with the duplex unit installed • Front Surface (mm) 172.2 93.8 40.6 121.6 88.6 Auxiliary Tray Tray Extension Auxiliary Tray Multi-purpose Tray Tray Extension Auxiliary Tray 32.6 438.7 Sub-output Tray State with the paper feeder and duplex unit installed •...
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■ Duplex Unit DU-67 Front Surface (mm) 414.4 Dimensions of Each Part...
NetSpot Device Installer The supplied CD-ROM includes the "NetSpot Device Installer", which is a utility that can initialize the settings of a printer connected to the network. The NetSpot Device Installer is software that allows you to easily initialize the settings of printers connected to the network.
The supplied CD-ROM includes "Print Monitor Installer" that creates a port (Canon CAPT Print Monitor) for connecting your computer to the printer on a TCP/IP network, as well as the printing software (CAPT). For more details on Canon CAPT Print Monitor, see "Network Guide".
For more details on NetSpot Console, see "NetSpot Console User's Guide". NOTE You can download NetSpot Console from the Canon website. NetSpot Console 8-11...
Windows Firewall Windows Firewall is a feature of Windows XP Service Pack 2 and other operating systems that protects your computer by blocking unauthorized access over the network. Because of this, you need to configure Windows Firewall to unblock communication if you are using the printer with an operating system that is equipped with Windows Firewall.
Configuring Windows Firewall to Unblock Communication with the Client Computers Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive. If CD-ROM Setup appears, click [Exit]. If you are using Windows Vista and the [AutoPlay] dialog box appears, click [Open folder to view files], and then proceed to Step 3.
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[Allow a program through Windows Firewall]. (If the [User Account Control] dialog box appears, click [Continue].) 2. Make sure that the [Canon LBP3500 RPC Server Process] check box is selected in the [Exceptions] sheet in the [Windows Firewall] ([Windows Firewall Settings] for Windows Vista) dialog box.
Configuring Windows Firewall to Block Communication with Client Computers Insert the supplied "LBP3500 User Software" CD-ROM into the CD-ROM drive. If CD-ROM Setup appears, click [Exit]. If you are using Windows Vista and the [AutoPlay] dialog box appears, click [Open folder to view files], and then proceed to Step 3. From the [Start] menu, select [My Computer] ([Computer] for Windows Vista), right-click the CD-ROM icon, and then select [Open] from the pop-up menu.
NOTE You cannot click [Block] if Windows Firewall is already configured to block communication with client computers. Click [OK]. Windows Firewall is now configured to block communication with the client computers. Configuring Windows Firewall to Unblock Communication with the Print Server IMPORTANT If you do not perform the following settings on the client computers, the printer status may not be displayed properly in the Printer Status Window, and some of the printer functions...
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In the [Exceptions] sheet in the [Windows Firewall] ([Windows Firewall Settings] for Windows Vista) dialog box, select the [File and Printer Sharing] check box, and then click [OK]. Windows Firewall is configured to unblock communication with the print server. Windows Firewall 8-17...
Checking the Processor Version of Windows Vista If you are not sure whether you are using 32-bit Windows Vista or 64-bit Windows Vista, you can check that using the following procedure. From the [Start] menu, select [Control Panel]. Click [System and Maintenance] ➞ [System]. Check the processor version of Windows Vista in [System type].
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Finishing, 4-30, 4-55 Loading Paper Finishing Details, 4-32 Custom Paper Size, 2-57 [Finishing] Sheet, 4-29 Envelope, 2-52 Firewall, 8-12 Heavy Paper, 2-26, 2-46 Fixing Roller, 5-15 Label, 2-46 Foot Positions, 6-7 Multi-purpose Tray, 2-45 Format Settings, 4-29 Paper Cassette, 2-26 Front cover, 1-4 Plain Paper, 2-26, 2-46 Transparency, 2-46...
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Network Board, 6-5 Paper Type List, 2-4 Paper Cassette, 6-2 Parts and Their Functions, 1-4 Paper Feeder, 6-3 Pause when Printing from the Multi-purpose Tray, Orientation, 4-24, 4-58 4-35 Output Size, 4-24 Peripheral Space Required, 6-7 Output Tray, 1-4, 2-17, 2-24 Plain Paper, 2-4 Output Tray, 1-4 Plug and Play...
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Functions, 4-83 Preferences, 4-87 Refresh, 4-89 Scaling, 4-45 Resolve Error, 4-90 Self-diagnostic Test, 1-10 Utility Menu, 4-88 Serial Number, 8-24 Printing, 2-64, 4-5 Service Call Display, 7-40 Printing Date, 4-51 Shared Printer, 3-55 Printing Multiple Pages on One Sheet, 4-44 Show Icon in the Taskbar, 4-40 Printing Preferences, 4-9 Sleep Mode, 1-12...
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Ventilation Slots, 1-5 Watermark, 4-25, 4-49 When Nothing is Printed, 7-50 Windows Firewall, 8-12 Index 8-23...
Location of the Serial Number The serial number is required for receiving maintenance service. The serial number for this printer is indicated at the location shown in the following figure. IMPORTANT The labels on which the serial number is indicated are required for service or maintenance.