Diagnostics And Troubleshooting; General Troubleshooting; Diagnostic Information In Fieldcare Or; Diagnostic Options - Endress+Hauser IO-Link Dosimag Operating Instructions Manual

Diagnostics and troubleshooting

For access
Error
Write access to parameter not possible.
Connection via the service adapter is not
possible.
38
12 Diagnostics and troubleshooting
12.1

General troubleshooting

Possible causes
Current user role has limited access
authorization.
• The USB port on the PC is incorrectly
configured.
• The driver is not installed correctly.
12.2 Diagnostic information in FieldCare or DeviceCare
12.2.1

Diagnostic options

Any faults detected by the measuring device are displayed on the home page of the
operating tool once the connection has been established.
Pro...
Pro...
1 Status area with status signal
2 Diagnostic information →  39
3 Remedial measures with service ID
In addition, diagnostic events which have occurred can be shown in the Diagnostics
menu:
• Via parameter
• Via submenu
Status signals
The status signals provide information on the state and reliability of the device by
categorizing the cause of the diagnostic information (diagnostic event).
Check the access authorization status →  36.
Observe the documentation for the Commubox
FXA291:

Technical Information TI00405C
1
Dosimag IO-Link
Remedial action
2
3
A0008199
Endress+Hauser