Lenovo ThinkSystem SD650-N Manual page 228

Neptune dwc tray and neptune dwc enclosure
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Severity: Error
User Action:
1. Do one of the following:
– If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the
server.
– If the affected drive(s) are not detected by the system or failing to respond:
a. Power off the server and remove A/C power.
b. Reseat the associated RAID controller, SAS cables, backplane and drive(s).
c. Restore system power and reboot the server.
2. Re-run the disk drive test from LXPM. For details, see the LXPM documentation at: https://sysmgt.
lenovofiles.com/help/topic/lxpm_frontend/lxpm_product_page.html Click on the LXPM version for
your server model, and choose Using LXPM -> Diagnostics -> Running diagnostics from the left
navigation tree.
3. If the problem persists, save the test result to a test_hdd.txt file using a local USB storage device or a
shared network folder.
4. Contact technical support for a drive replacement.
• FQXPMSD0010M: UEFI timed out when LXPM sent a test command to a hard drive.
Severity: Error
User Action:
1. Do one of the following:
– If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the
server.
– If the affected drive(s) are not detected by the system or failing to respond:
a. Power off the server and remove A/C power.
b. Reseat the associated RAID controller, SAS cables, backplane and drive(s).
c. Restore system power and reboot the server.
2. Run the disk drive test from LXPM. For details, see the LXPM documentation at: https://sysmgt.
lenovofiles.com/help/topic/lxpm_frontend/lxpm_product_page.html Click on the LXPM version for
your server model, and choose Using LXPM -> Diagnostics -> Running diagnostics from the left
navigation tree.
3. If the problem persists, save the test result to a test_hdd.txt file using a local USB storage device or a
shared network folder.
4. Contact technical support for a drive replacement.
• FQXPMSD0011M: The hard drive is not supported by uEFI while LXPM send command to test hard
drive.
Severity: Error
User Action:
1. check hard drive specification to see if the hard drive support ATA self-test feature.
2. If the problem persists, contact technical support.
• FQXPMSR0001K: Found unsupported RAID adapter.
Severity: Warning
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ThinkSystem SD650-N V3 Neptune DWC Tray and DW612S Neptune DWC Enclosure Messages and Codes Reference

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