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HPE Nimble Storage HF Series Hardware Manual

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Hardware Guide
HPE Alletra 5010, 5030, 5050, 2120
HPE Nimble Storage HFxx, ES3
Published October, 2023

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Summary of Contents for HPE Nimble Storage HF Series

  • Page 1 Hardware Guide HPE Alletra 5010, 5030, 5050, 2120 HPE Nimble Storage HFxx, ES3 Published October, 2023...
  • Page 2 Document ID fvt1501278197039 Support All documentation and knowledge base articles are available on HPE InfoSight at https://infosight.hpe.com. To register for HPE InfoSight, click the Sign up link on the HPE Sign In page. Email: support@nimblestorage.com For all other general support contact information, go to https://www.hpe.com/us/en/services/nimble-storage.html.

  • Page 3: Table Of Contents

    Create an HPE GreenLake User Account..................................34 Create an HPE GreenLake Workspace..................................34 Add Data Services Cloud Console to Your HPE GreenLake Workspace....................35 Add Roles and Permissions to Your HPE GreenLake User Account......................35 Add and Assign the Array to Data Services Cloud Console...........................36 Troubleshoot Connectivity Issues with Data Services Cloud Console.....................37...
  • Page 4 Complete the Initial Setup Using the CLI..................................47 After Installation and Initial Setup........................................49 Array Components.........................51 Array Front Panel..............................................51 Array Rear Panel...............................................51 Start the Array................................................52 Shut Down the Array Using the GUI......................................53 Shut Down the Array Using the CLI.......................................53 Restart the Array..............................................54 Array LEDs..................................................54 Drive LEDs..............................................55 Controller LEDs ............................................56...
  • Page 5 Controller Maintenance............................................81 Replace a Controller..........................................82 Replace a PCIe Card ..........................................87 Replace an SFP Transceiver......................................94 Fail Over a Controller Using the GUI....................................96 Fail Over a Controller Using the CLI.....................................97 Determine the Operating State of the Controllers Using the GUI......................97 Determine the Operating State of the Controllers Using the CLI.......................97 Expander Maintenance............................................97 Replace an Expander..........................................97 Power Supply Maintenance..........................................99...

  • Page 6: Install The Hpe Storage Array

    Visit the Welcome Center (http://www.hpe.com/support/storage-welcomecenter) for help setting up your HPE storage array. Before you can start using the array, you must register the array with Data Services Cloud Console. If you do not have an HPE GreenLake cloud account (https://common.cloud.hpe.com), the Welcome Center can guide you.
  • Page 7 Choose this option: To limit iSCSI traffic to 10Gb interfaces To isolate the subnets for network security If you want a dedicated broadcast domain reserved for iSCSI traffic Install the HPE Storage Array 7...
  • Page 8 Note that the subnet addresses in the illustration are just examples. This arrangement enables the maximum data throughput by isolating management traffic from the data. Install the HPE Storage Array 8...
  • Page 9 Figure 3: Topology diagram - advanced network configuration, data connections Host/server Host data connections, switch 1 Ethernet switch 1, subnet 10.10.30.x/24 Host data connections, switch 2 Ethernet switch 2, subnet 10.10.20.x/24 Inter-switch link Array Array data connections Install the HPE Storage Array 9...
  • Page 10 Fibre Channel switches fails, the host remains connected to both controllers through the remaining host Fibre Channel port or Fibre Channel switch, and Fibre Channel traffic continues uninterrupted. Note that only one data connection is shown. You can add more connections and use different ports as needed. Install the HPE Storage Array 10...

  • Page 11: Ip Addresses

    An IP address is a 32-bit identifier for devices on a TCP/IP network. IP addresses allow devices on a network, such as servers, switches, and arrays, to communicate with each other. HPE storage arrays use IP addresses for the following purposes:...

  • Page 12: Firewall Rules

    TCP 443 HTTPS Streaming Statistics & nsstats.nimblestorage.com TCP 443 HTTPS VMVision Per-VM Alerts HPE Support Secure Tun- hogan.nimblestorage.com TCP 2222 nel Connection HPE GreenLake console.greenlake.hpe.com TCP 443 HTTPS Array Initialization device.cloud.hpe.com TCP 443 HTTPS Install the HPE Storage Array 12...

  • Page 13: Subnets

    Traffic Type Description Management The subnet carries only management traffic. (Mgmt only) Data (Data only) The subnet carries only data traffic. Management and The subnet carries both management and data traffic. Data (Mgmt + Da- Install the HPE Storage Array 13...

  • Page 14: Subnet Traffic Assignments

    There is a single subnet, 192.168.1.0/24. There are two zones, defined as Red and Blue. Red zone consists of: Host IP 192.168.1.1 Array Data IP 192.168.1.3 Array Data IP 192.168.1.5 Blue zone consists of: Install the HPE Storage Array 14...

  • Page 15: Interface Pairs

    Interface Pairs HPE uses the term interface to identify specific ports on the controller. For iSCSI, an interface is an Ethernet port connection that can be used for data, management, or both; for Fibre Channel, an interface is a Fibre Channel port connection that can be used for data only.
  • Page 16 A Fibre Channel interface pair refers to a set of two Fibre Channel data connections, one from each controller, to the Fibre Channel switch. The cables for an interface pair connect to the same data port on each controller. See Interface Numbering on page 17. Install the HPE Storage Array 16...

  • Page 17: Interface Numbering

    To minimize single points of failure, connect as many interface port pairs as possible. Interface Numbering All array models have two onboard 10GBaseT ports. Adding additional NICs can support up to six 10GBaseT, SFP, or GbE ports, for a total of up to eight ports. Install the HPE Storage Array 17...
  • Page 18 Figure 10: Array interface example (Ethernet and Fibre Channel ports) eth0a fc3a eth0b fc3b eth1b SAS Out eth1a SAS Out eth2a Serial port 6 eth2b For more information on SFPs and connecting 10GbE ports to your array, see SFP Specifications on page 141. Install the HPE Storage Array 18...

  • Page 19: Installation Checklist

    Note: The following list outlines the information that you need to have to complete the setup of the storage array. You type this information the first time that you access the UI to configure the array. All network settings represent IPv4 values. The latest version of this list can be found at http://www.hpe.com/support/storage-welcomecenter. Item Description...

  • Page 20: Rack Mount Safety Precautions

    Before extending the rack to the installation position, read the installation instruc- tions. Do not put any load on the slide-rail mounted equipment in the installation position. Do not leave the slide-rail mounted equipment in the installation position. Install the HPE Storage Array 20...

  • Page 21: Install The Array

    Install the Array Use this procedure to install the following array models: HPE Alletra 5010, 5010H, 5030, 5050, Nimble Storage HF20, HF20H, HF20C, HF40, HF40C, HF60, and HF60C. Before you begin...
  • Page 22 Align the back of the rail at the same rack position as the front. d) Position the back studs in the rack and press the keeper latch. When the studs are engaged, release the keeper latch to secure the back of the rail in the rack. Install the HPE Storage Array 22...
  • Page 23 Insert the chassis into the rack, back side first. Be sure the inner rails insert into the outer rails. b) Gently slide the chassis into position. When you hear a click, the inner rails have locked into the rail assembly. Install the HPE Storage Array 23...
  • Page 24 5. Secure the bezel to the front of the chassis. a) Align the four retention pins on the bezel with the four mounting holes on the front of the chassis. b) Press gently but firmly until the bezel snaps into place. Install the HPE Storage Array 24...
  • Page 25 VLAN. For Fibre Channel, cable the same port on each controller to the same FC switch. See the Hardware Guide on HPE InfoSight for detailed network configuration examples. Install the HPE Storage Array 25...

  • Page 26: Network Connections

    Note that only one management connection and one data connection are shown. You can add more connections and use different ports as needed. Install the HPE Storage Array 26...
  • Page 27 The host also connects to both switches. The separated management and data paths on this network provide higher performance and high availability. Note that only one management connection and one data connection are shown. You can add more connections and use different ports as needed. Install the HPE Storage Array 27...
  • Page 28 The advanced configuration uses the maximum number of data connections on the iSCSI network to obtain the best availability and throughput. In more advanced configurations, you can define your own network configuration to handle the desired I/O flow. Install the HPE Storage Array 28...
  • Page 29 Figure 14: An example of advanced network configuration: data connections Host/server Array Ethernet switch 1, subnet 10.10.30.x/24 Even numbered data ports to switch 1 Ethernet switch 2, subnet 10.10.20.x/24 Odd numbered data ports to switch 2 Install the HPE Storage Array 29...
  • Page 30 Note that you must create the group using the array software. You can have up to four arrays in a group. For instructions on how to create groups, refer to the GUI Administration Guide or the CLI Administration Guide. Install the HPE Storage Array 30...
  • Page 31 Fibre Channel switches. The separated data paths on this network provide higher performance and high availability. Note that only one management connection and one data connection are shown. You can add more connections and use different ports as needed. Install the HPE Storage Array 31...

  • Page 32: Connect The Power To The Array

    8 Data port fc1b on controller A Connect the Power to the Array Before you begin The storage array must be installed in a rack or enclosure and the array must be connected to a network. Install the HPE Storage Array 32...

  • Page 33: Array Management With Data Services Cloud Console

    HPE Alletra series arrays require network connectivity to Data Services Cloud Console to perform operations, such as creating a volume, pool, partner, or snapshot. To use Data Services Cloud Console, you must have a cloud account set up with HPE GreenLake.

  • Page 34: Activate Software Subscriptions

    HPE Sign In page. If you have a current HPE user account (HPE Support or HPE InfoSight), use the same credentials to sign in, and then go to Create an HPE GreenLake Workspace on page 34. If you do not have a current user account, do the following to create one.

  • Page 35: Add Data Services Cloud Console To Your Hpe Greenlake Workspace

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Procedure 1. If you are not already, log in to your HPE GreenLake user account. 2. Click Create Workspace. 3. Provide the following information: Workspace Name Workspace Country Street Address City, State ZIP/Postal Code Phone Number Email 4.

  • Page 36: Add And Assign The Array To Data Services Cloud Console

    The array serial number is also located on the rear of the array, on either a pull-out tab, or a label. Later in the initial setup process, when you are connecting the array to HPE GreenLake, the Cloud Connectivity Wizard will display the subscription key.

  • Page 37: Troubleshoot Connectivity Issues With Data Services Cloud Console

    Array AF-999999 could not validate the subscription using the cloud console If the array is unable to connect: Verify that the firewall rules allow the array to connect with HPE. Check the DNS and proxy settings on the array. Network connectivity is required from the Data Orchestrator to Data Services Cloud Console. Network time protocol servers (NTP) must be configured on the Data Orchestrator and must be allowed to be in sync with global time services.

  • Page 38: Initial Setup Using The Hpe Alletra Setup Service

    Download the HPE Storage Toolkit for Windows Download the latest version of the HPE Storage Toolkit for Windows to install on your Windows host or Windows VM. Important: Make sure that the version of the toolkit is compatible with the version of the operating system on your array.

  • Page 39: Discover The Array

    Discover the Array There are multiple ways to initially set up an array. In addition to the method presented here, you can also use the CLI or HPE Storage Toolkit for Windows. For more information on the installation process, see the Hardware Guide for your array platform.

  • Page 40: Connect The Array To Hpe Greenlake

    3. In the Information dialog, click OK. Results The HPE Cloud Connectivity Wizard opens to guide you through the process of connecting the storage array to HPE GreenLake. Connect the Array to HPE GreenLake The HPE Cloud Connectivity Wizard guides your through the process of connecting the storage array to HPE GreenLake.

  • Page 41: Initialize The Array Using Hpe Alletra Setup Service

    What to do next Initialize the storage array. Initialize the Array Using HPE Alletra Setup Service After you have connected the array to Data Services Cloud Console, initialize the array software using the HPE Alletra Setup Service. Before you begin If you completed the installation checklist, refer to it while completing this procedure.

  • Page 42: Install The Hpe Storage Toolkit For Windows On A Client

    Note: If you are installing the setup manager alone, then no hotfixes are needed. However, .NET framework requirements still apply. Hotfix requirements are mandatory for any Windows host on which the HPE Storage Connection Manager for Windows is used to connect to array volumes.

  • Page 43: Complete The Initial Setup Using The Storage Setup Manager

    C:\NWT_Install.log file. Complete the Initial Setup Using the Storage Setup Manager The HPE Storage Setup Manager for Windows enables you to create a new group from an uninitialized array. The array is the only member of the group. The configuration options provided by the array web GUI depend on the network protocol being used. If it detects that an array is using iSCSI, it provides a set of configuration options specific to iSCSI;...
  • Page 44 Discovery IP (This field is hidden if you are running a Fibre Channel array) IP Address Zone – Single, Bisect, or Even/Odd (This field is hidden if you are running a Fibre Channel array) Maximum Transmission Unit (MTU) – Standard, Jumbo, or Custom Install the HPE Storage Array 44...
  • Page 45 Simple Mail Transfer Protocol (SMTP) server hostname or IP address b) Diagnostic Analysis Checking the Send Diagnostic Analysis data to HPE Storage Support check box enabless support to monitor your array, notify you of problems, and provide solutions. c) HTTP Proxy...

  • Page 46: Initial Setup Using The Array Cli

    Firewalls should allow outbound communications, from the Management IP address and both Controller Diagnostic IP addresses, to the following TCP ports and host addresses: SSH: 2222 hogan.nimblestorage.com – For a Secure Tunnel connection to HPE Storage Support HTTPS: 443 nsdiag.nimblestorage.com – For Diagnostic Analysis and heartbeat HTTPS: 443 update.nimblestorage.com –...

  • Page 47: Complete The Initial Setup Using The Cli

    The CLI requires a serial connection with the array. See Set up a Serial Connection on page 46. Before you start, fill out the Installation Checklist on page 19. You need the information from the checklist to perform the initial CLI setup. Install the HPE Storage Array 47...
  • Page 48 Subnet for NIC tg1b (use slash notation, for example, 10.11.0.0/16): 172.0.2.0/23 Comma-separated list of subnet types for the subnet on NIC tg1b [management,data]: data MTU for the subnet on NIC tg1b [standard|jumbo|<integer>]: standard Subnet label for NIC tg1c: Data1 Install the HPE Storage Array 48...

  • Page 49: After Installation And Initial Setup

    See the VMware Integration Guide for more information. Linux Environments The HPE storage array fits well into a generic Linux environment. For help setting up MPIO in a Linux environment, see the Linux Integration Guide. Install the HPE Storage Array 49...
  • Page 50 See the quick start guide that ships with the upgrade component. The Hardware Guide also covers upgrades. Maintenance and Repair The HPE storage array is a proven and reliable product. But on occasion, you may need to replace a controller, power supply, drive, or other component.

  • Page 51: Array Components

    One NIC on each controller 21 slots for HDDs (22 slots in the HPE Alletra 5010H and Nimble Storage HF20H models) Three slots for cache SSDs (two slots in the HPE Alletra 5010H and Nimble Storage HF20H models) Two HD SAS expansion ports Support for dual/quad 1G, 10G BaseT, SFP+ Check HPE InfoSight for the latest updated configurations and specifications for your specific array model.

  • Page 52: Start The Array

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com PCIe card slot 1 USB ports (not used) PCIe card slot 2 10GBaseT Ethernet ports PCIe card slot 3 HD SAS3 expansion ports BMC port (not used) Serial port Figure 20: Array rear view - with Fibre Channel ports In this example, Ethernet ports are installed in Slot 1 and Fibre Channel ports are installed in Slots 2 and 3.

  • Page 53: Shut Down The Array Using The Gui

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com 1 Power button Shut Down the Array Using the GUI This action shuts down the array and any expansion shelves managed by the array. For most hardware changes you do not need to shut down (power off) the array because the components are redundant and hot swappable.

  • Page 54: Restart The Array

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Restart the Array You must use the CLI to restart the array. CAUTION: When you restart the array, all volumes temporarily go offline. Procedure 1. Determine the name of the array. array --list The name of the array appears in the list.

  • Page 55: Drive Leds

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Status Controller ID button Blue LED inside the ID button changes state when the button is pushed or when an ID command is received Controller status Solid green indicates the controller is running and system status is healthy...

  • Page 56: Controller Leds

    Controller LEDs The HPE Nimble Storage array has several LEDs to indicate various functions and the operating state of its components. Depending on the model and configuration, the node component displays certain LEDs to indicate its operating state, including network link/connection, heartbeat, and power supply.
  • Page 57 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Figure 24: Array controller LEDs (Ethernet and Fibre Channel shown) 10GBaseT Ethernet speed 16Gb/s Fibre Channel HBAs 10GBaseT Ethernet link Out LED Controller status In LED Table 7: Controller LEDs Status Ethernet link Flashing indicates network activity...

  • Page 58: Find The Serial Number Of An Array Using The Gui

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Status Power supply In LED: Solid green indicates PSU is working. Off indicates PSU has failed. Out LED: Blinking amber indicates power supply is not turned The following table describes the additional controller LEDs in Fibre Channel (FC) arrays.

  • Page 59: Controller States And Status

    A controller status of Active/Standby is the normal operating status. This insures that the array is running in a optimal state for full redundancy in the event that a controller takeover is required. If controllers are not in this state, contact HPE Support for further diagnoses.
  • Page 60 Documentation Feedback: doc-feedback-hpe-storage@hpe.com 2. Check the operating state of the controllers. ctrlr --list Important: One controller should be Active and the other in Standby. If any other state is shown, contact HPE Support. Example $ array --info $ ctrlr --list...

  • Page 61: Install The Expansion Shelf

    Install the Expansion Shelf Use this procedure to install and activate up to six ES3 expansion shelves, depending on the model of your HPE Nimble Storage array. CAUTION: When you activate the expansion shelf, there is a momentary pause in data services from the array. You might need to activate the expansion shelf during a maintenance window.
  • Page 62 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Array Bezel Outer rails SAS cables 3 Power cables Save the original packaging. 2. Install the rail assemblies into the rack. Note: To ensure that the array thumbscrews align correctly, install the rail assembly in exactly 4U of rack space.
  • Page 63 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Left front rack post Right rail assembly Left rail assembly Keeper latch 3 Right front rack post 3. Slide the chassis into the rack. CAUTION: The chassis weighs over 52 kg (115 lb). Always use at least two people or a server lift when lifting the chassis.

  • Page 64: Connect The Power To The Expansion Shelf

    Tighten the thumbscrew in each handle until secure. Connect the Power to the Expansion Shelf Before you begin Before you perform this task, you must have already installed the HPE expansion shelf in a rack or enclosure. Install the Expansion Shelf 64...

  • Page 65: Connect And Activate The Expansion Shelf

    Review the compatibility matrix to ensure the array meets minimum version and platform requirements. Fully configure the array before you connect and activate the expansion shelf. If you are connetcting an HPE Alletra 2120 shelf, ensure that the array is updated to the supported operating system: HPE Alletra 5010H requires Alletra OS 6.1.2.0 or later...
  • Page 66 4. (Optional) Connect additional shelves as needed. Note: For HPE Alletra 5010, 5010H: Do not cable more than two expansion shelves per side. HPE Alletra 5010 and 5010H models support up to four shelves. For HPE Alletra 5030, 5050 and HPE Nimble Storage HFxx: Do not cable more than three expansion shelves per side.
  • Page 67 Documentation Feedback: doc-feedback-hpe-storage@hpe.com 5. Activate the expansion shelves. Note: Ensure that all drives are detected and all drive LEDs are green before activating the expansion shelves. a) In the NimbleOS GUI, click Hardware, then select the array that contains the new drives.

  • Page 68: Expansion Shelf Components

    Expansion Shelf Components An expansion shelf increases the storage available to an array. HPE Nimble Storage HFxx arrays support the ES3 expansion shelf. HPE Alletra 5000 arrays support the Alletra 2120 expansion shelf. The shelves include the chassis, two controllers, two I/O units with cooling fans, two power supplies, three to six SSDs for cache, and 21 HDDs for data.

  • Page 69: Expansion Shelf Leds

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Expander A SAS Out Expander B Power supply 1 Expander release lever Power supply 2 4 SAS In Expansion Shelf LEDs Power button Expander status Power supply status Expander power status 3 Expander ID The expansion shelf front LEDs are located on both handles. The power button on the right handle turns the expanders on and off.

  • Page 70: Drive Leds

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Status Power supply status Solid green indicates that input from the installed power supplies is within range Amber indicates that power is out of range Expander ID Blue LED inside the Expander ID changes state when an ID...

  • Page 71: Shut Down An Expansion Shelf

    Status Drive carrier fault (far left) Solid red indicates that the drive carrier itself has failed. Con- tact HPE Support to send a replacement drive carrier. The replacement drive carrier will come preinstalled with a new interposer and slots. Drive fault (top LED)

  • Page 72: Find The Serial Number Of An Expansion Shelf Using The Gui

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Find the Serial Number of an Expansion Shelf Using the GUI Procedure 1. In the NimbleOS GUI, choose Hardware. 2. Click the link of the expansion shelf you want. 3. Look in the Properties section for the serial number.

  • Page 73: Maintenance Procedures

    How the Storage Array Handles a Failed Drive The HPE storage array is designed to be highly available, with redundant components. With Triple+ Parity RAID, an Adaptive Flash array continues serving data with up to two independent HDD failures. At the RAID level, three drives are dedicated to parity, which is striped evenly across the RAID group.
  • Page 74 The array serial number can be found on the back of Controller A. Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
  • Page 75 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Bezel Chassis 2. Identify the failed drive. A failed drive has a red drive fault LED for that drive (B or A). Do not replace a drive with a dark drive fault LED. Drive A fault Drive carrier fault 2 Drive B fault 3.

  • Page 76: Replace A Failed Drive (Hdd)

    The array serial number can be found on the back of Controller A. Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
  • Page 77 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Do not remove the failed drive until you are ready to install the replacement. Determine which drive to replace before making the replacement. To identify a failed drive: LEDs are solid amber or red or off Event appears in the Events list...

  • Page 78: How To Tell That The Drive Carrier Has Failed

    Push the handle until it fully engages with the release tab. 6. After no more than two minutes, make sure that the drive operation LED is green. If the LED does not light, remove and reinsert the drive. If unsuccessful, contact HPE Support. Drive operation Drive fault 7.

  • Page 79: Replace A Dual Flash Carrier

    If both the drive and the carrier fault LEDs are lit, try replacing the failed drive first. If the carrier fault LED persists, then replace the carrier. Contact HPE Support. Replace a Dual Flash Carrier Use this procedure to replace the entire failed Dual Flash drive carrier in your HPE storage array or expansion shelf. Before you begin Time required:...
  • Page 80 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Receipt of an alert email from the array Verify that the replacement drive carrier matches the part shown on the RMA work order. Use the same type and size replacement drive carrier as the old drive carrier (SSD dual flash carrier).

  • Page 81: Controller Maintenance

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com 4. Remove the drive carrier: a) Remove the black retention clip that is directly next to the release latch by firmly grasping it and pulling straight out. b) Press the release latch and remove the drive carrier from the chassis bay. (Use firm, steady pressure.) 5.

  • Page 82: Replace A Controller

    The array serial number can be found on the back of Controller A. Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
  • Page 83 Documentation Feedback: doc-feedback-hpe-storage@hpe.com CAUTION: Before you attempt to replace the controller: Do not remove the failed controller until you are ready to install the replacement. Verify that the replacement controller matches the part shown on the RMA work order. Determine the state of the controllers.
  • Page 84 2 PCIe cage b) For HPE Alletra 5010 or Nimble Storage AF20 and HF20 models: Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated.
  • Page 85 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Guide pins Bridge board 2 Riser card c) For all other models: Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors.

  • Page 86: Guide Pins 3 Bridge Board

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com a) For HPE Alletra 5010 or Nimble Storage AF20 and HF20 models: Lower the PCIe cage back into the controller, making sure that the PCIe cage aligns with the guide pins, and that the riser card with the bridge board connector aligns with the bridge board.

  • Page 87: Replace A Pcie Card

    Note: If firmware updates are required, the new controller can take from 15 to 45 minutes to appear in the UI. If the controller takes longer than 45 minutes to report an Active/Standby state, contact HPE Support for assistance. 8. Return the failed controller as directed on the RMA work order.
  • Page 88 The array serial number can be found on the back of Controller A. Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
  • Page 89 2 PCIe cage b) For HPE Alletra 5010 or Nimble Storage AF20 and HF20 models: Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated.
  • Page 90 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Guide pins Bridge board 2 Riser card c) For all other models: Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors.
  • Page 91 Documentation Feedback: doc-feedback-hpe-storage@hpe.com a) The PCIe card holder protrudes through the top of the PCIe cage in three sections. Push down on the center section and slide the PCIe card holder in the direction of the arrow to loosen it from the cage.
  • Page 92 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Note: If you are installing a quad port 10Gb SFP+ NIC card, you must remove the transceivers from the ports before attempting to the install the card. 7. Insert the new PCIe card. a) Insert the new PCIe card into the card slot.

  • Page 93: Insert The Pcie Cage Into The Controller

    Turn the PCIe cage right side up. b) For HPE Alletra 5010 or Nimble Storage AF20 and HF20 models: Lower the PCIe cage back into the controller, making sure that the PCIe cage aligns with the guide pins, and that the riser card with the bridge board connector aligns with the bridge board.

  • Page 94: Replace An Sfp Transceiver

    Note: Ports that are not configured for management traffic (NIC ports only) or data traffic (NIC or HBA ports) report an unconfigured (gray) status. HBA ports cannot be configured for management traffic. Replace an SFP Transceiver Use this procedure to replace a failed SFP transceiver on your HPE storage array. Before you begin Time required:...
  • Page 95 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Parts required: Replacement SFP transceiver ordered from HPE Tools required: ESD (electrostatic discharge) strap or appropriate grounding device Information required: RMA (Return Materials Authorization) work order Case number Array name or serial number The array serial number can be found on the back of Controller A Support contact: See Support.

  • Page 96: Fail Over A Controller Using The Gui

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com 4. Replace the SFP transceiver. a) With the retaining latch closed, gently slide the new SFP transceiver into the port. b) Remove the dust cover from the new SFP transceiver. c) Insert the cable into the new SFP transceiver.

  • Page 97: Fail Over A Controller Using The Cli

    Replace an Expander Use this procedure to replace an expander in your expansion shelf. Before you begin Time required: 15 minutes per expander (Do not exceed 15 minutes to avoid overheating.) Parts required: Replacement expander ordered from HPE Maintenance Procedures 97...
  • Page 98 ESD (electrostatic discharge) strap or appropriate grounding device Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information. You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows page.

  • Page 99: Power Supply Maintenance

    Power supply LED (In) Power supply LED (Out) Replace an AC Power Supply Use this procedure to replace a failed AC power supply unit (PSU) on your HPE storage array or expansion shelf. Before you begin Time required: 5 to 10 minutes...
  • Page 100 The array serial number can be found on the back of Controller A. Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.

  • Page 101: Replace A Dc Power Supply

    Power is automatically restored to the PSU as soon as the cord is plugged in. Replace a DC Power Supply Use this procedure to replace a failed DC power supply unit (PSU) on your HPE storage array or expansion shelf. One PSU can adequately power the array while the other PSU is being replaced.

  • Page 102: Replace Ac Power Supplies With Dc Power Supplies

    Replace AC Power Supplies with DC Power Supplies Use this procedure to replace the AC power supply units (PSUs) on your HPE storage array with DC PSUs. One PSU can adequately power the array while the other PSU is being replaced.
  • Page 103 Phillips screwdriver Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information. You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows page.
  • Page 104 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Grounding bolts Left back rack post 2 Ground cable b) Connect the other end of the ground cable to an approved grounding point in your environment, such as a grounding plate on the rack. 2. Remove the power cord from one of the AC PSUs.

  • Page 105: Chassis Maintenance

    Replace the Chassis Use this procedure to replace the chassis of your HPE storage array or expansion shelf. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
  • Page 106 Documentation Feedback: doc-feedback-hpe-storage@hpe.com A replacement chassis comes without drives, controllers, or power supplies. Those components come from your existing array. CAUTION: Before you attempt to replace the chassis: Plan how you want to install the new chassis into the rack. Does the existing array have to be removed first? Do you have a jack, or other lifting device, or a second person to help you lift the array into place? Schedule for adequate downtime during hours of minimal array use.
  • Page 107 Documentation Feedback: doc-feedback-hpe-storage@hpe.com New chassis Existing array 7. Move the controllers from the existing array to the new chassis. a) Pinch the controller release lever catch to release the controller release lever. b) Firmly pull the controller release lever until the controller slides out of the chassis.
  • Page 108 9. Connect the network cables first, then SAS cables, followed by the power cords to the array, and replace the front bezel. 10. Verify that the array is powered on. The array powers up automatically when the power cables are connected. If the array did not power on, contact HPE Support.
  • Page 109 Documentation Feedback: doc-feedback-hpe-storage@hpe.com It is critical that you complete these tasks as part of the same maintenance window. You must engage Support to perform the tasks before you reconnect the host environment to volumes. As part of this process, Support will also verify the correct operation of the array.

  • Page 110: Upgrade Procedures

    Documentation Feedback: doc-feedback-hpe-storage@hpe.com Upgrade Procedures Your HPE Nimble Storage array can be upgraded to include new SSDs or HDDs to increase capacity, as well as by installing new NICs or FC HBAs and cabling additional expansion shelves. To check supported upgrades for your array, refer to the Array Configuration Matrix available on InfoSight at: https://infosight.nimblestorage.com.
  • Page 111 Push the handle until it fully engages with the release tab. 5. After no more than two minutes, make sure that the drive operation LED is green. If the LED does not light, remove and reinsert the drive. If unsuccessful, contact HPE Support. Upgrade Procedures 111...

  • Page 112: Upgrade Cache

    ESD (electrostatic discharge) strap or appropriate grounding device Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information. You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows page.
  • Page 113 This is normal and expected behavior. The image below depicts an HPE Alletra 5010H or HPE Nimble Storage HF20H array. These array models have two SSD cache slots at the left side of the third row, and two SSD cache slots at the left side of the bottom row.
  • Page 114 Documentation Feedback: doc-feedback-hpe-storage@hpe.com 2. Identify the empty drive. The empty drive sled in an SSD drive carrier should be for Drive B (bottom) with Drive A (top) already populated. (Do not remove the sled for Drive A or the drive carrier.)

  • Page 115: Upgrade Pcie Cards

    Use this procedure to upgrade network interface cards (NICs), host bus adapters (HBAs), or storage class memory (SCM) in your HPE storage array, including upgrading from dual to quad port NICs or HBAs. Each upgrade kit contains two PCIe cards.
  • Page 116 The array serial number can be found on the back of Controller A. Support contact: See Support. HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
  • Page 117 2 PCIe cage b) For HPE Alletra 5010 or Nimble Storage AF20 and HF20 models: Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated.
  • Page 118 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Guide pins Bridge board 2 Riser card c) For all other models: Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors.
  • Page 119 Documentation Feedback: doc-feedback-hpe-storage@hpe.com a) The PCIe card holder protrudes through the top of the PCIe cage in three sections. Push down on the center section and slide the PCIe card holder in the direction of the arrow to loosen it from the cage.
  • Page 120 1 and then slot 3. Slot 2 is not supported. For HPE Nimble Storage AF60 and AF80 models: SCM cards should be inserted in slot 2 if slot 2 is available. b) Swing the thumbscrew into the closed position and tighten.
  • Page 121 Turn the PCIe cage right side up. b) For HPE Alletra 5010 or Nimble Storage AF20 and HF20 models: Lower the PCIe cage back into the controller, making sure that the PCIe cage aligns with the guide pins, and that the riser card with the bridge board connector aligns with the bridge board.
  • Page 122 Documentation Feedback: doc-feedback-hpe-storage@hpe.com To replace the controller shroud: 1 Align the notches in the shroud (marked by arrows) with the pegs on the controller. 2 Lower the shroud into place, making sure the tabs on the shroud seat properly in the controller.

  • Page 123: Upgrade The Controller

    (gray) status. HBA ports cannot be configured for management traffic. Upgrade the Controller Use these procedures to upgrade the controllers in your existing HPE storage array. Upgrade Controllers (Alletra 5010, Nimble Storage HF20) on page 123 Upgrade Controllers (Alletra 5030, Nimble Storage HF40) on page 131 Upgrade Controllers (Alletra 5010, Nimble Storage HF20) Use this procedure to upgrade the controllers in your HPE storage array.
  • Page 124 For other HPE Alletra 5000 upgrades, ensure the array is updated to OS version 6.1.0.0 or later. For HPE Nimble Storage arrays, if you are upgrading to an HF60 model, you must update to OS version 6.0.0.500 or later before performing the controller upgrade.
  • Page 125 Note the slot number for each NIC or HBA. Synchronous replication: Synchronous replication, with or without HPE Peer Persistence, cannot be configured when the array models do not match. Do not start the upgrade unless all arrays in the group are being upgraded to the same model.
  • Page 126 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Important: To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap during removal and replacement. 3. Remove the PCIe cage from the existing controller. a) Loosen the bottom thumbscrew on the PCIe cage.
  • Page 127 Documentation Feedback: doc-feedback-hpe-storage@hpe.com 1 PCIe card holder release 5. Remove the PCIe card holder. a) Turn the PCIe cage upside down and place on a flat surface. b) Remove the loosened PCIe card holder by sliding it away from the NIC/HBA cards.
  • Page 128 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Guide pins Riser card 7. Remove a NIC/HBA card from the PCIe cage. a) Loosen and then swing the thumbscrew next to the NIC/HBA card into the open position. b) Pull the NIC/HBA card out of the card slot.
  • Page 129 Documentation Feedback: doc-feedback-hpe-storage@hpe.com c) Twist the card holder into place ensuring the rubber tabs engage all PCIe cards properly. 1 Rubber tabs d) Continue to slide the card holder into the PCIe cage until it locks into place. 11. Return the PCIe cage into the upgrade controller.
  • Page 130 Lower the shroud into place. Make sure the tabs on the shroud seat properly in the controller. Important: If you are upgrading to an HPE Alletra 5050 or a Nimble Storage HF60, AF60, or AF80 controller and your existing array uses 1200W power supplies, you must upgrade to 3000W power supplies now before proceeding with installation of the new controller.

  • Page 131: Upgrade Controllers (Alletra 5030, Nimble Storage Hf40)

    --list --array array_name For HPE Alletra 5010 and 5010H and for Nimble Storage HF20, HF20H, and HF20C: During the failover, the Standby controller goes into Solo mode. The previously active controller goes into unknown mode and then into Stale mode.
  • Page 132 For HPE Alletra 5000 upgrades, ensure the array is updated to OS version 6.1.0.0 or later. For HPE Nimble Storage arrays, if you are upgrading to an HF60 model, you must update to OS version 6.0.0.500 or later before performing the controller upgrade.
  • Page 133 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Procedure 1. Prepare the existing controller for the upgrade. a) Log in to the array using the CLI. b) Determine whether the existing controller is in Standby mode. ctrlr --list --array array_name c) Halt the standby controller.
  • Page 134 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Controller shroud Controller release lever 2 PCIe cage b) Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors.
  • Page 135 Lower the shroud into place. Make sure the tabs on the shroud seat properly in the controller. Important: If you are upgrading to an HPE Alletra 5050 or a Nimble Storage HF60, AF60, or AF80 controller and your existing array uses 1200W power supplies, you must upgrade to 3000W power supplies now before proceeding with installation of the new controller.
  • Page 136 Do not remove the controller during this period because interrupted firmware updates might render the hardware non-functional. If the controller takes longer than 45 minutes to report an Active/Standby state, contact HPE Support for assistance. 9. While still logged in to the array, perform a failover to the new controller.

  • Page 137: Hardware And Model Specifications

    This section describes the environmental, electrical, and physical specifications of HPE storage arrays and expansion shelves. Model Specifications The latest specifications for HPE Nimble Storage HFxx arrays and the ES3 expansion shelf can be found on the HPE website at: https://h20195.www2.hpe.com/v2/GetDocument.aspx?docname=a00008274enw.
  • Page 138 Maximum rated input current: 7A Rated input frequency: 50-60 Hz IEC320 C14 connector 3000 W AC power supply (HPE Alletra 5050 and Nimble Storage HF60 require 3000 W power supplies) AC input voltage: 100-120V or 200-240V Maximum rated input current:...
  • Page 139 5010: 700 W 5010H: 500 W 5030: 800 W 5030H: 700W 5050: 950 W 2120: 400 W HPE Nimble Storage HFxx, ES3: HF20: 700 W HF20C: 700 W HF20H: 500 W HF40: 800 W HF40C: 800 W HF60: 950 W...
  • Page 140 SAS ports HPE Alletra 5000, Nimble Storage HFxx:: 2 SAS Out ports per controller HPE Alletra 2120, Nimble Storage ES3: 2 SAS In ports, 2 SAS Out ports per expander SAS connection and connector Four lanes wide, 12 Gb/s per lane = 48 Gb/s total...

  • Page 141: Sfp Specifications

    1440 GB to 23040 GB 21 TB to 210 TB You can add an expansion shelf to any of the HPE Alletra 5000 or HPE Nimble Storage HFxx models. Table 17: HPE Alletra 2120, Nimble Storage ES3 Shelf Specifications Model...
  • Page 142 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Table 18: Finisar Item Description Description Manufacturer / Part number Finisar FTLX8574D3BCV Finisar FTLX8571D3BCL Media type Multimode Multimode Data Rate 10Gb/s (9.95 to 10.3) 10Gb/s (9.95 to 10.5) Wavelength 850nm VCSEL laser 850nm VCSEL laser Applications 10GBASE-SR/SW 10Gb/s Ethernet...
  • Page 143 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Item Description Voltage, per power supply 3.3V Connector type LC Duplex RoHS RoHS-6 compliant (lead free) Operating temperature 0° to 70°C (32° to 158°F) Maximum link length 100m on OM3 multimode fiber IEEE Standard 802.3ae Table 21: Avago/Broadcom/Emulex...
  • Page 144 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Item Description Maximum link length 25GBASE-SR compliant optical link distances IEEE Standard 802.3 Table 23: Finisar Item Description Manufacturer / Part number Finisar FTLF8536P4BCL Media type Multimode Data Rate 25Gb/s Wavelength 850nm VCSEL laser Applications Ethernet NIC Cards/Adapters Voltage, per power supply 3.3V...
  • Page 145 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Item Description Data Rate 32G FC Wavelength 850nm VCSEL laser Applications 32G FC HBA Voltage, per power supply 3.3V Connector type LC Duplex RoHS RoHS-compliant Operating temperature 0° to 70°C (32° to 158°F) Maximum link length Up to 100m on OM4 MMF...

  • Page 146: Statement Of Volatility

    HPE Alletra 5000, Nimble Storage HFxx Arrays Description - Below are the identifications of all the volatile and non-volatile devices found in the HPE Alletra 5010, 5030, and 5050 and the Nimble Storage HF20, HF20C, HF20H, HF40, and HF60 model arrays.
  • Page 147 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Item Non-Volatile or Quantity Location User Data? Procedure to Clear Volatile BMC FW Flash Non-Volatile Motherboard Use Programmer to erase 10G LAN FW EEP- Non-Volatile Motherboard Use Programmer to erase PLX EEPROM Non-Volatile Motherboard Use Programmer to...
  • Page 148 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Item Non-Volatile or Quantity Location User Data? Procedure to Clear Volatile NVDIMM Flash Non-Volatile NVDIMM Use Programmer to NAND erase NVDIMM DRAM Volatile NVDIMM Remove AC for 5 minutes NVDIMM EEPROM Non-Volatile NVDIMM Use Programmer to erase...

  • Page 149: Troubleshooting

    This section describes how to check the temperature of your storage array and expansion shelves to prevent overheating, and keep your system operating at safe levels. Check System Temperature Like any electronic device, HPE storage arrays and expansion shelves generate heat. The amount of heat generated, BTU per hour, depends on the model. Fans and Sensors HPE storage arrays and expansion shelves have multiple cooling fans.

  • Page 150: Check System Temperature Using The Gui

    If the external temperature in your environment is below the specified safe level for the array, you have verified that there is ample air flow around the system, and you still get alert messages, contact HPE Support. See Support. Check System Temperature using the GUI Procedure 1.

  • Page 151: Regulatory And Safety Information

    For important safety, environmental, and regulatory information, refer to this section and to the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products guide available at http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts. Regulatory Warnings This section describes all regulatory warnings that apply to HPE storage arrays. Regulatory Model Numbers: NMBLA-0002-1200, NMBLA-0002-1200E, NMBLA-0002-3000 European Union (EU) Warning This is a Class A product.
  • Page 152 Documentation Feedback: doc-feedback-hpe-storage@hpe.com Taiwan This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warning 警告：為避免電磁干擾，本 品不應安裝或使用於住宅環境 Regulatory and Safety Information 152...

  • Page 153: Safety Warnings

    Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. Safety Warnings This section describes the safety warnings that apply to HPE storage arrays. Note: Access can only be gained by Service Persons or by Users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.

  • Page 154: System Safety

    Battery Safety All HPE storage arrays ship with a super-capacitor to power the NVDIMM. The super-capacitor is not user-replaceable. Motherboard Battery Warning: There is a danger of explosion if the on-board battery is installed upside down, which will reverse its polarities.

This manual is also suitable for:

Alletra 5010Alletra 5030Alletra 5050Alletra 2120Nimble storage es3

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