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HPE Smart Array P240nr Controller,
HPE H240nr Smart HBA, and HPE
Smart Array P542D Controller
User Guide
Abstract
This document includes feature, installation, and configuration information about HPE Smart Array Controllers and Smart HBAs and is for
the person who installs, administers, and troubleshoots compute modules and storage systems. Hewlett Packard Enterprise assumes you
are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 861662-001
September 2016
Edition: 1
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Table of Contents
Troubleshooting
Related Manuals for HPE Smart Array P240nr
Summary of Contents for HPE Smart Array P240nr
- Page 1 User Guide Abstract This document includes feature, installation, and configuration information about HPE Smart Array Controllers and Smart HBAs and is for the person who installs, administers, and troubleshoots compute modules and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
- Page 2 © Copyright 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
Memory and storage capacity conventions ......................9 Supported products ..............................10 Installation ............................... 11 Installing the Smart Array P240nr and H240nr Smart HBA with HPE Synergy ............11 Installing the Smart Array P542D with HPE Synergy ..................... 12 Smart Array P542D Controller installation guidelines.................. 12 Installing Smart Array P542D Controller...................... - Page 4 HPE OneView User Guide for HPE Synergy....................31 HPE OneView Global Dashboard........................ 31 HPE Synergy Software Overview Guide ..................... 31 Best Practices for HPE Synergy Firmware and Driver Updates ..............32 HPE OneView Support Matrix for HPE Synergy ..................32 HPE Synergy Glossary ..........................32 HPE Synergy troubleshooting resources .......................
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Page 5: Features
Features Overview Use the information in this document to install an HPE Smart Array P240nr controller, an HPE H240nr Smart HBA, and an HPE Smart Array P542D controller. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). -
Page 6: Hpe Ssd Smart Path
HPE Secure Encryption is a controller-based, enterprise-class data encryption solution that protects data at rest on bulk storage hard drives and SSDs attached to a compatible HPE Smart Array Controller or HPE Smart HBA. The solution is compatible with Hewlett Packard Enterprise key manager products and can operate with or without the presence of a key manager in the environment, depending on individual customer settings. -
Page 7: Component Identification
Component identification Smart Array P240nr and H240nr Smart HBA connectors P542D controller components Item Description SAS connector, port 4i SAS connector, port 3i Fabric connector PCIe connector Component identification 7... -
Page 8: Specifications
Max external drive transfer rate drive support support — PCIe Gen3 x4 12Gb/s HPE H240nr Smart For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Specifications 8... -
Page 9: Smart Array P542D Controller Specifications
12 Gb/s SAS Maximum number of logical drives Maximum number Note: HPE Synergy supports 71 drives from the HPE of physical drives Synergy D3940 Storage Module. RAID 0, 1, 10, 5, 50, 6, 60, 1 ADM, 10 ADM RAID levels Environmental Operating, 10°... -
Page 10: Supported Products
Supported products For more information on the products that are compatible with the controllers or adapters, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/smartarray). For the latest support information, see the QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). -
Page 11: Installation
Installation Installing the Smart Array P240nr and H240nr Smart HBA with HPE Synergy CAUTION: Hewlett Packard Enterprise recommends performing a complete backup of all server data before performing a controller or adapter installation or removal. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. -
Page 12: Installing The Smart Array P542D With Hpe Synergy
For the Synergy 660 compute module, it must occupy mezzanine slot 1 or mezzanine slot 4. IMPORTANT: For more information about the association between the mezzanine bay and the interconnect bays, see the HPE Synergy 12000 Frame Setup and Installation Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs). -
Page 13: Installing Smart Array P542D With Hpe Proliant Servers
Tighten the thumbscrews on the mezzanine card. If you are installing an HPE Smart Array P542D Controller with a NVMe-enabled backplane, you must connect a SAS cable between the mezzanine card and the backplane. Install the access panel. Installing Smart Array P542D with HPE Proliant... -
Page 14: Installing The Hpe Smart Array P542D Controller Module
• Install the P542D Storage Controller module into slot 11. For more information, see HPE ProLiant XL270d Gen9 Accelerator Tray User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/Apollo6500-docs). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). - Page 15 Pull up the pin. Rotate the handle clockwise. Push down the pin. Install the drive cage assembly. Connect the cables to the drive backplane: Connect the power cable. Installation 15...
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Page 16: Completing The Installation Procedure
HPE Synergy For information on driver and firmware updates to the HPE Synergy appliance, see Best Practices for HPE Synergy Firmware and Driver Updates on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs). -
Page 17: Configuration
HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on Smart Array controllers and Smart HBAs. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. -
Page 18: Configuring An Array
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs). Configuring an array To configure an array on an Smart Array controller, use HPE SSA. For more information, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage-docs). -
Page 19: Diagnostic Tools
• HPE SSA HPE SSA can be accessed offline, during POST, or from an ISO image. It can also be accessed online by downloading the HPE SSA executables. For more information on accessing and using HPE SSA, see the Smart Storage Administrator User Guide at the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage-docs). -
Page 20: Drive Procedures
Drive procedures Identifying the status of an HPE SmartDrive HPE SmartDrives are the latest Hewlett Packard Enterprise drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The SmartDrive is not supported on earlier generation servers and server blades. Identify a SmartDrive by its carrier, shown in the following illustration. -
Page 21: Effects Of A Hard Drive Failure On Logical Drives
A POST message lists failed drives when the system is restarted, as long as the controller detects at least one functional drive. • HPE SSA lists all failed drives, and represents failed drives with a distinctive icon. • Systems Insight Manager can detect failed drives remotely across a network. For more information about Systems Insight Manager, see the documentation on the Insight Management DVD or on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightmgmt). -
Page 22: Recovering From Compromised Fault Tolerance
For more information about Systems Insight Manager, see the documentation on the Insight Management DVD or on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightmgmt). • Be sure that the array has a current, valid backup. -
Page 23: Automatic Data Recovery (Rebuild)
• Confirm that the replacement drive is of the same type as the degraded drive (either SAS or SATA and either hard drive or solid state drive). • Use replacement drives that have a capacity equal to or larger than the capacity of the smallest drive in the array. - Page 24 The time required for a rebuild varies, depending on several factors: • The priority that the rebuild is given over normal I/O operations (you can change the priority setting by using HPE SSA) • The amount of I/O activity during the rebuild operation •...
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Page 25: Upgrading Drive Capacity
Restore user data. You can use the extra capacity to either create new logical drives or extend existing logical drives. For more information, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Moving drives and arrays You can move drives to other ID positions on the same array controller. -
Page 26: Adding Drives
(on page 25)." When you have successfully added the drives, reset the server so that the controller can recognize the logical drives. To perform an array capacity expansion, use HPE SSA. If the system uses hot-pluggable drives and HPE SSA runs in the same environment as the normal server applications, you can expand array capacity without shutting down the operating system. - Page 27 When the expansion process has finished, you can use the liberated storage capacity on the enlarged array to create new logical drives. Alternatively, you can use HPE SSA to enlarge (extend) one of the original logical drives.
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Page 28: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. -
Page 29: Warranty And Regulatory Information
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). -
Page 30: Turkey Rohs Material Content Declaration
Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;... -
Page 31: Documentation And Troubleshooting Resources
HPE OneView User Guide for HPE Synergy The HPE OneView User Guide for HPE Synergy, in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs), describes resource features, planning tasks, configuration quick start tasks, navigational tools for the graphical user interface, and more support and reference information for HPE OneView. -
Page 32: Best Practices For Hpe Synergy Firmware And Driver Updates
HPE OneView. The UI provides multiple views of HPE Synergy components, including colored icons to indicate resource status and potential problem resolution in messages. You can also use the Enclosure view and Map view to quickly see the status of all discovered HPE Synergy hardware. -
Page 33: Hpe Synergy Quick Specs
HPE Synergy Quick Specs HPE Synergy has system specifications as well as individual product and component specifications. For complete specification information, see the Synergy and individual Synergy product Quick Specs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Documentation and troubleshooting resources 33... -
Page 34: Support And Other Resources
Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites • Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs) • Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc) • Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance) -
Page 35: Remote Support
Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. -
Page 36: Acronyms And Abbreviations
Customer Self Repair FBWC flash-backed write cache Federal Communications Commission FIPS Federal Information Processing Standard host bus adapter HPE SSA HPE Smart Storage Administrator Integrated Management Log large form factor NIST National Institute of Standards and Technology POST Power-On Self-Test RBSU... - Page 37 SATA serial ATA small form factor System Management Homepage Service Pack for ProLiant UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 37...
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Page 38: Documentation Feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. -
Page 39: Index
Hewlett Packard Enterprise website 34 Hewlett Packard Enterprise, contacting 34 HP SmartCache 5 Canadian notice 29 HP SmartDrive LED definitions 20 components 7 HPE Smart Storage Battery 9 compromised fault tolerance 21 configuration tools 17 connectors 7 contact information 34 installation overview 11... - Page 40 Secure Encryption 6 static electricity 28 storage capacity convention 9 support 34 Taiwan battery recycling notice 29 technical support 34 telephone numbers 34 troubleshooting 31, 32 UEFI System Utilities 17, 18 upgrading drive capacity 25 warranty information 29 website, Hewlett Packard Enterprise 34 Index 40...