Kyocera TASKalfa 7002i Service Manual page 1417

Step Check description
2 Checking the LAN cable
3 Checking the SMTP/POP3
port No.
4 Checking the settings
5 Checking the settings
6 Checking the settings
Scan to E-mail error code : 2102
Connection to the SMTP/POP3 server has failed. (Connection timeout)
Step Check description
1 Checking the SMTP/POP3
server name
2 Checking the SMTP/POP3
port No.
3 Checking the settings
4 Checking the settings
5 Checking the settings
Scan to E-mail error code : 2103
The server cannot establish communication.
Step Check description
1 Checking the SMTP/POP3
server name
2 Checking the SMTP/POP3
port No.
Assumed cause
The LAN cable is not con-
nected to the main unit.
The port number is incor-
rect.
The network settings are
incorrect.
The network settings that
the main unit is connected
to are incorrect.
The SMTP/POP3 server
settings are incorrect.
Assumed cause
SMTP / POP3 server
name is incorrect.
The port number is incor-
rect.
The network settings are
incorrect.
The network settings that
the main unit is connected
to are incorrect.
The SMTP/POP3 server
settings are incorrect.
Assumed cause
SMTP / POP3 server
name is incorrect.
The port number is incor-
rect.
7-557
Measures
Connect the LAN cable to the
main unit.
Correct the SMTP/POP3 port
number.
Correct the settings in the
Network Settings via the
Command Center.
Correct the network settings
that the main unit is con-
nected to.
Correct the protocol in the
Network Settings via the
Command Center.
Measures
Correct the SMTP / POP3
server name at [Function Set-
tings] > [E-mail] via the com-
mand center.
Correct the SMTP/POP3 port
number.
Correct the settings in the
Network Settings via the
Command Center.
Correct the network settings
that the main unit is con-
nected to.
Correct the protocol in the
Network Settings via the
Command Center.
Measures
Correct the SMTP / POP3
server name at [Function Set-
tings] > [E-mail] via the com-
mand center.
Correct the SMTP/POP3 port
number.
2WA/2NJ/2RK
Reference
Reference
Reference