Kyocera TASKalfa 7002i Service Manual page 1437

(22)Data is not printed out due to the printer driver setting
Check if the issue occurs when printing the data from all PCs in the network or from a certain PC. Then, print
out the data from another PC if it occurs at a certain PC.
Step Check description
1 Checking the IP address
(23)Data is not printed out due to the printer driver setting
The incorrect printer driver was selected.
Step Check description
1 Installing the printer driver
(24)Data is not printed out due to the printer driver setting
Installed printer driver shows "Deleting" and it remains when reinstalling it
Step Check description
1 Deleting the job
2 Checking the printer driver There is the unused printer
3 Restarting the print
4 Checking the settings
5 Adding the Standard TCP/
IP port
Assumed cause
The IP address is not prop-
erly set.
Assumed cause
The incorrect printer driver
is selected.
Assumed cause
The print jobs remain in
the spool inside the printer
driver.
driver.
The system is pausing.
The host name or the IP
address is not properly set.
There is no main unit IP
Address in the Standard
TCP/IP Port
7-577
Measures
Check if the IP Address indi-
cated in the main unit status
report and system menu is
same as the IP address in the
port setting of [Printer Proper-
ties] at the PC. If not, correct
the IP address at the port set-
ting
Measures
Select the correct printer
driver. If it is not in the PC,
install the printer driver for the
destination unit in the PC.
Measures
Delete all print jobs spooling
inside the printer driver.
Delete the unused printer
driver.
Right click the pausing printer
icon and select [Print resum-
ing]. Then, check the ready
port.
When the main unit connects
to a local network, check the
host name and the IP
address on the status report
of the main unit.
Add the main unit IP address
in Standard TCP/IP port and
print Test Page
2WA/2NJ/2RK
Reference
Reference
Reference
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