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Instruction manual
T-Cross

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Summary of Contents for Volkswagen T-Cross 2020

  • Page 1 Instruction manual T-Cross...
  • Page 2 Index About this Handbook – Headrest – Seat functions instructions Lighting Meanings of the symbols – Direction indicators – Driving lights Instruction manual – Interior lighting Visibility Vehicle overview – Glass cleaners and window washers – Front view – Rear-view mirrors –...
  • Page 3 Discover Media – Accessory, replacement of parts, repairs and modifications – Radio – Media Consumer information – Images – Volkswagen Warranty – Navigation – Additional service offers – Voice command – Stickers and labels – Telephone – Radio reception and antenna –...
  • Page 4 – Capacities – Petrol engine – Petrol engine – TOTALFLEX engines Abbreviations used Alphabetical index Index...
  • Page 5 You will find the equipment for your vehicle in the sales documentation. For further information, please contact your Volkswagen dealer. All information in these operating instructions refers to the information available at the time of going to press.
  • Page 6 Meanings of the symbols Refers to a section of the text with important information and safety guidance within a chapter. This reference should always be noted. This arrow indicates that the section continues on the next page. This arrow indicates the end of the section. The symbol identifies situations in which the vehicle must be stopped as quickly as possible.
  • Page 7 Vehicle overview Front view Fig. 2 Front view of the vehicle. Legend fig. for→ External door handles........................Front lighthouse................................Mist lantern ......................... 85, 247 Front parking aid sensors................... Front towing eye mounting behind a deck ........Engine compartment cover release lever.............
  • Page 8 Rear view Fig. 3 Rear view of the vehicle. Legend fig. for→ Roof antenna..............................Raised brake lantern Steady rest – Windscreen defroster........................... blade – Wiper cleaner................................. Zone for: – Rear cover opening..........................– Rear view camera..........................Rear licence plate illumination....................
  • Page 9 Driver's door Fig. 4 Overview of the commands on the driver's door. Legend for fig. 4: Area → for: – Electric exterior rear-view mirror rotary switch........- Buttons for operating the electric windows....................Internal door handle..........................Central locking button for locking and unlocking the vehicle ..........
  • Page 10 Driver's side Fig. 5 Overview of the driver's side. Legend for fig. → diffusers..............................Lever for direction indicator and headlamp indicators high................. Combined instrument............................– with warning and control lights....................... Lever for window wiper and washer......................– with keys to operate the menus , ..................
  • Page 11 Switch for headlamp range adjustment..................... Light switch............................Central console Fig. 6 General view of the upper part of the central Fig. 7 Overview of the lower part of the centre console. console. Legend for fig. → Radius..................................... Key for switching the warning lights on and off ..............
  • Page 12 Front passenger side Fig. 8 Overview of the front passenger side. Legend for fig. → Installation location of the front passenger frontal airbag in the instrument panel..diffusers..............................Key-operated switch to deactivate the front passenger frontal airbag of the front passenger airbag. lantero..................................
  • Page 13 Information for the Symbol Meaning → Ignition: electromechanical driver steering does not work. p. 125 → Warning and control lights Seat belt not fitted by driver or front passenger. p. 34 → Warning and indicator lights indicate warnings , malfunctions or specific functions.
  • Page 14 Symbol Meaning Symbol Meaning → → Outside temperature below +4 If flashing: engine oil system °C. faulty. p. 269 p. 19 → → Guidance for information in the Airbag front seat-belt on-board documentation. pretensioner system defective. p. 42 → WARNING Automatic transmission: automatic Observing warning lights and text messages is transmission failure.
  • Page 15 Combined instrument WARNING Driver distraction can lead to accidents and injuries. Introduction to the topic ● Never operate the buttons of the combined instrument while driving. Depending on the vehicle version, it may be ● Make all settings of the display indicators of equipped with a combined analogue or digital the combined instrument display and the instrument (Active Info Display).
  • Page 16 Digital combined instrument (Active Info Display) Please note at the beginning of this chapter on page 15. Fig. 10 Active Info Display on the instrument panel. Information profiles The Active Info Display is a digital Different subject-specific in-training profiles combination instrument with a colourful, can be selected through the high-resolution TFT display.
  • Page 17 Navigation map on the Active Info Display Depending on the version, the navigation is re- presented on a display. The navigation map can Depending on the version, the Active Info be shown on the Active Info Display or on the Display can re-display a detailed map.
  • Page 18 ● Never drive until the fuel tank is completely empty. Irregular fuelling can cause misfiring and build-up of unburnt fuel in the exhaust system. This can damage the catalytic converter! The small arrow next to the fuel pump symbol fig. 11 fig.
  • Page 19 such: cold normal alert zone. zone zone; Information for the driver...
  • Page 20 – Vehicles with combined analytical instrument right, there is a fault. Find a Dealer Press briefly the The Volkswagen dealer or a specialised company combined instrument p. 15 to reset the trip →...
  • Page 21 the D/S selector lever as well as with Tiptronic, Trip data display the corresponding gear can be shown on the (multifunction display) display of the combined instrument panel. p. 120. → Please note at the beginning of this chapter on page 15. Walking recommendation Depending on the vehicle version, a The trip data display (multi-function display)
  • Page 22 Select indicators Distance" indicator Distance travelled in km since the ignition was Depending on the vehicle version and the radio version, the possible trip data indications switched on. to be displayed on the dashboard and the Travel time" indicator combined instrument can be displayed in the Journey time in hours (h) and minutes (min) re- radio system via the keypad.
  • Page 23 Depending on the vehicle version, the fatigue cause. Check the faulty function and eliminate recognition system may not be available. the cause. If necessary, contact a Volkswagen Operation and command dealership or a specialist company. The fatigue recognition system warns the driver...
  • Page 24 – Winding roads. In the event of a malfunction, seek out a – Roads in poor condition. Volkswagen dealer or a specialist company – Unfavourable weather conditions. – If the driver is very distracted. send to check the system.
  • Page 25 – Select the Time menu. Service interval indicator – Setting the clock with the arrow keys Please note at the beginning of this chapter on page 15. Services Menu Please note at the beginning of this chapter on page 15. In the Service menu in the digital combined instrument cluster (Active Info Display), settings can be made depending on the vehicle version.
  • Page 26 24. → Reset the service interval indicator Menus in the combined instrument If the service was not carried out at a Volkswagen Dealer, display instrument panel can be reset as follows: : Please note at the beginning of this chapter Vehicles with analogue combined instrument.
  • Page 27 Make the settings in the menu Control via the windscreen wiper - In the menu that appears, press the selector switch. lever fig. 17 upwards or downwards until → that the desired menu item is selected. Please note at the beginning of this chapter - Press the fig.
  • Page 28 - To display a menu and to navigate through the System configuration and display of the menu, press the fig. vehicle information → After pressing the system key of - To access the menu or information screen, press the system key. The information that appears, press radio information can be displayed or...
  • Page 29 If the checkbox on the function button is Menu overview activated , the corresponding function is The following menu overview shows an switched on. example of the menu configuration of the radio system. The coverage of the menus and Changes in the configuration menus are information displays depends on the vehicle's automatically assumed immediately after electronic components and the range of the...
  • Page 30 Menu Submenu Configuration possibilities – Momentary consumption – Average consumption – Travel time – Tour – Average speed – Comfort item – Eco Suggestions Multi-function indicator. – Digital speed indication – Speed alert – Oil temperature – Redefine data "From start-up". –...
  • Page 31 Security Adjust the front seats, head restraints and rearview mirrors correctly for your height → page 32. General guidelines Wear suitable footwear that provides good support for pedal operation. Position the carpet in the driver's side footwell so that it does not obstruct the pedal area. Depending on the vehicle version, the floor mat on the driver's side may be attached to the carpet pin...
  • Page 33 Is there a Volkswagen Dealer in the country of ● Alcohol, drugs, medicines and/or narcotics destination? can significantly impair perception, reaction...
  • Page 34 Adjust the seating position The consequences can be serious or even fatal injuries. The consequences can be serious or even fatal injuries. The risk of serious or fatal injury is increased primarily when an airbag is Introduction to the topic deployed and impacts the occupant who is in the wrong seating position.
  • Page 35 Volkswagen recommends the following restraint. seating positions: – In the case of tall persons, push the head restraint upwards as far as it will go.
  • Page 36 ● Replace damaged seat belts immediately motion. with new seat belts at a Volkswagen Dealer. ● All vehicle occupants must always ensure Seat belts that were used during an that they are in the correct seating...
  • Page 37 Warning light Head-on collisions and the laws of physics Please note at the beginning of this chapter on page 34. Please note at the beginning of this chapter on page 34. Fig. 21 Warning light on the display of the combined instrument.
  • Page 38 Therefore, vehicle occupants who do not wear their seat-belts are not 'locked' into their vehicle. Consequently, these people will continue to move at the same speed as the vehicle before the impact, until they stop! If the vehicle occupants are not wearing seat-belts in our example, the total kinetic energy of the vehicle occupants, in the event of a collision, is only dissipated by the impact against the wall...
  • Page 39 The seat belts are thrown uncontrolled into the The examples illustrated describe frontal vehicle interior in the event of an accident. A crashes. Correctly fitted seat-belts also greatly passenger in the rear seat without a seat belt reduce the risk of injury in all other types of endangers the safety of the driver, passengers crashes.
  • Page 40 In this case, the twist must not be located in an area of the seat belt that lies directly on the body! Contact a Volkswagen Dealer as soon as possible to have the twist removed. WARNING Incorrect use of seat belts increases the risk of serious or fatal injury.
  • Page 41 – Insert the belt tongue firmly into the seat belt buckle of the seat fig. → – Perform a pull test to verify secure locking of the seat belt tongue. Removing the seat belt Only remove the seat belt when the vehicle is stationary →...
  • Page 42 WARNING Never adjust the height of the safety belt while People who do not get the position driving. ideal seat belt webbing The Volkswagen dealer or a Volkswagen representative will be happy to provide you with more information. Instruction manual...
  • Page 43 Seat belts are part of the vehicle safety system The Volkswagen Dealers are familiar with these p. 45 and have the following important regulations. Volkswagen dealers are familiar with →...
  • Page 44 For your safety against the occupants' bodies. and comfort, Volkswagen recommends that you ● Never hold objects in your hands or carry have your airbag modules and seatbelt them on your lap while driving.
  • Page 45 – PASSENGER AIR BAG control light on t h e top of the WARNING centre console. A fine (non-toxic) dust may be released when – PASSENGER AIR BAG control light on t h e top of the airbags are triggered. This is perfectly the centre console.
  • Page 46 - Check whether the front passenger frontal ● The airbag system should be checked in- airbag should remain activated mediately at a Volkswagen Dealer. ● Never mount a child seat on the front passenger seat when the airbag is Description and function of a i r b a g s...
  • Page 47 The activation of the airbag system is – Driver and front passenger frontal airbags. dependent on the impact intensity recorded by – Driver's and front passenger's side airbags. an electronic control unit. If the accident – Airbag control light . characteristics do not fall within the parameters –...
  • Page 48 Warning lights can be switched off The driver's frontal airbag is located in the by the switch on the instrument panel. steering wheel fig. 33 and the front → passenger frontal airbag in the instrument panel. → The locations of the airbags are identified by Front airbags the "AIRBAG"...
  • Page 49 – Insert the key blade into the key-operated it is essential to contact a Volkswagen switch fig. 35 and turn it to the → → dealer or a specialist company for any position . special installation work that may be required.
  • Page 50 front passenger frontal airbag for safety reasons. Side airbags The front passenger frontal airbag could be triggered in the event of an accident. Please note at the beginning of this chapter on page 42. WARNING The front passenger frontal airbag can only be deactivated in special cases.
  • Page 51 Volkswagen Dealer. WARNING The airbag inflates in milliseconds and at high speed.
  • Page 52 Volkswagen recommends the use of child seats of the rear seat and between the airbag from the Volkswagen Original Accessories expansion zones. Ensure that children and Programme. These child seats have been passengers also comply with this designed and tested for use in Volkswagen requirement.
  • Page 53 Country-specific rules for transporting on page 50. children in vehicles Child seats must comply with ECE-R 441 (European). Further information can be obtained from a Volkswagen Dealer and on the Internet at www.volkswagen.com. Country-specific fastening systems Types of child seats fig.
  • Page 54 In case of doubt, always seek out a original p. 81, Rear seat backrest position→ Volkswagen Dealer. tilt adjustment. Child seats tested in accordance with ECE-R 44 – To fit a rearward-facing child seat on the have the ECE-R 44 test symbol firmly applied to front passenger seat, deactivate the front the seat: E in a circle below the test number .
  • Page 55 Airbag sticker The Volkswagen dealership has a current list of all child seats available. The Volkswagen In the vehicle there will be stickers with dealership offers a current list with all child seats important information on the front passenger available.
  • Page 56 ● Position the seat backrest in an upright ● A suitable child seat, correctly mounted in position that best suits the child seat. one of the rear seating positions, offers maximum protection for children up to 12 ● In the case of seat belt height adjustment, years of age in most accident situations.
  • Page 57 ISOFIX child seat group (weight rating) Group 0: up to 10 kg Group 0: has- Group 1: 9 to 18 kg Group 0+: up to ta 10 kg 13 kg Passenger seat Seat without anchorage points, without ISOFIX/LATCH attachment mounting Rear seat mounting IL-SU IL-SU...
  • Page 58 The guides must be removed from the ● To prevent damage to the fabrics or anchorage points when the child seat is not upholstery, the above-mentioned attachment mounted in the vehicle. guides must always be removed from the anchorage points before the rear seat is folded down.
  • Page 59 Securing the child seat with the vehicle's seat belt Please note at the beginning of this chapter on page 50. Child seats with the universal designation can be secured with the seat belt in the seats marked with a u in the table. Where this is not possible, the indication is an x.
  • Page 60 – Insert the locking tab of the seat belt into the – Press the red button on the seat belt lock. seat belt latch until the locking tab audibly The locking tab of the seat belt must be engages (clicks). pushed outwards.
  • Page 61 6. Get all occupants out of the vehicle and Trapped people can be exposed to very carry them safely away from the flow of high or very low temperatures, or even lack traffic, e.g. to the rear of the guardrail. of air.
  • Page 62 If the braking was prolonged for a longer time, The vehicle's battery is discharged if the while maintaining the same deceleration, the warning lights remain on for more than warning lights come on automatically and will one hour. flash when the vehicle reaches a speed of less a long period of time - even when the ignition is switched off.
  • Page 63 Open and close WARNING Loose objects can be thrown from the inside Vehicle key of the vehicle by a sudden steering or braking manoeuvre, as well as in a accident, and cause serious injuries. Vehicle key functions ● Always secure the safety triangle securely in the appropriate brackets .
  • Page 64 For other vehicles, please contact a Volkswagen Dealer to enable/disable the beep p. 27. For → other vehicles, please contact a Volkswagen Dealer to enable/disable the beep.
  • Page 65 The new vehicle keys can be obtained from a convenience, Volkswagen recommends that the Volkswagen dealer or a specialist vehicle's battery should only be replaced by a Volkswagen Dealer or by a Volkswagen Service ompany Centre. a specialised company. Keyless Access" keyless...
  • Page 66 Unlocking and locking the back cover Unlocking or locking the vehicle If the vehicle is locked and a valid vehicle key is with Keyless Access within the proxi- mity range fig. 49 of the → tailgate, the tailgate is automatically unlocked when it is opened.
  • Page 67 Keyless Access. Find A vehicle with an automatic transmission a Volkswagen dealer or a specialised company. can be locked only if the selector lever is in position P. Si no se encuentra ninguna llave del vehícu- lo válida en el interior del vehículo, o si no...
  • Page 68 ● Never leave children or persons with ● When closing the door, make sure that special needs unattended inside the it is securely and completely closed. vehicle. Activating the central locking button ● The door shall only be opened or closed may lock the vehicle doors from the inside, when there is no one or nothing in the making it difficult or impossible to get out...
  • Page 69 Automatic locking and unlocking Central locking button Please note at the beginning of this Please note at the beginning of this chapter on page 65. chapter on page 65. The central locking system locks and unlocks all doors, the boot lid and the fuel tank door. Depending on the vehicle version and radio version, the settings for central locking can be made in the central locking system.
  • Page 70 – Insert the paddle of the key into the locking Close or open the door of driver in cylinder and unlock or lock the vehicle. case of emergency. – Pull the door handle and replace the cover. Please note at the beginning of this Special features in the manual release chapter on page 65.
  • Page 71 There is a deficiency in the locking system. – Find a Volkswagen dealer or a specialist company. The doors and the tailgate can be unlocked or locked manually if the vehicle key or central locking system fails page 68 and page 73.
  • Page 72 or locked using Keyless Access. The vehicle can be – Opening, breaking or removal of one of the unlocked or locked manually p. 68. vials. → – Movement in the vehicle, in vehicles with Si no se encuentra ninguna llave del passenger compartment surveillance →...
  • Page 73 When movements are detected inside a locked If, when the burglar alarm system is vehicle, and with the alarm system activated, activated, the doors or the back cover are the passenger compartment monitoring will still in place, the doors or the back cover trigger the alarm fig.
  • Page 74 very high or very low temperatures inside an enclosed vehicle, which can cause serious injury and illness, mainly in young children, or death. ● Never leave children or persons with special needs unattended inside the vehicle. Activating the central locking button may lock the vehicle doors from the inside, making it difficult or impossible to get out.
  • Page 75 Troubleshooting WARNING Incorrect or unattended closing of the back Please note at the beginning of this cover can cause serious injury. chapter on page 71. ● When closing the rear cover, move your hand away from the opening radius of the Cannot open or close the back cover rear cover in good time.
  • Page 76 The automatic lowering and lowering and the anti-hurry function do not work properly. – Locking in vehicles with Keyless Access Please contact a Volkswagen dealer or a keyless locking system and start: hold your company that has finger on the sensor surface of the door specialised.
  • Page 77 Panoramic sunroof WARNING Closing windows with electric windows without the anti-trap function can Opening/closing the panoramic cause serious injury. sunroof ● Always close the windows with the electric windows and pay attention. ● No one should ever remain at the function button of the electric windows, especially when they are closed without the anti- crushing function.
  • Page 78 – Open the sunroof: press the key With a malfunction of the roof the first level. Automatic travel to the the anti-jamming function does not works properly. Find a specialised company . comfort position: press the key the second level. –...
  • Page 79 – Set the correct distance between the driver Find a dealer and the steering wheel page 33 using the → Volkswagen or a specialised company. driver's seat control page 79. → – Adjust the position of the steering wheel so that you can hold it laterally at the outer edge fig.
  • Page 80 Volkswagen ● Ignoring the above-mentioned precautions dealer. has a direct influence on the protection of ●...
  • Page 81 All possible commands are described below. The fitted. Do not place any part of the body number of commands may vary depending on directly or in close proximity to the airbag the version of the seat. location. ● For rear seat passengers, the risk of serious Adjusting the seating position injury increases if they do not sit upright, as the seat belts would not be positioned...
  • Page 82 80. Volkswagen does not recommend that you dismantle the bench seat or replace the fastening sleeves. To do so, please contact a Volkswagen Dealer. WARNING The rear bench seat when not properly secured can cause serious injury.
  • Page 83 ● When folding the rear seat backrest Volkswagen recommends not to mount the forward, always make sure that there are child seat in the rear seat of the vehicle in the position fig.
  • Page 84 Headrest eye level. Position the rear part of the head as close as possible to the head restraint. ● Never adjust the head restraint while Introduction to the topic driving. The possibilities for adjustment and extension of NOTICE the head restraints are described below. Try to When removing and fitting the head restraints, ensure that the correct posture is adjusted.
  • Page 85 Adjusting the height of the head restraint Front head restraint mounting - Move the head restraint up or down, in the - Position the head restraint correctly by means of its direction of the arrow, by pressing guides and place it in the head restraint guides. button fig.
  • Page 86 If the audible signal does not sound when the warning indicator is switched on, seek out a Volkswagen dealer or a specialist company and have the vehicle checked. Flashing comfort signals To switch on the flashing con- fort signals,...
  • Page 87 Switch on the lights Depending on the vehicle version and the radio version, the comfort flasher signals can – Switch on the ignition. be activated or deactivated in the radio system – Turn the light switch to the appropriate by pressing the button position: p.
  • Page 88 ● Lighting assistants only help, the driver is Functions of the lights responsible for the correct activation of the vehicle lighting. Position light ● Always turn on the low beacon in darkness, When the light switch is in the position , the fog or poor visibility.
  • Page 89 Switching the high lantern on and off Switching the parking light on and Fig. 73 On the left-hand side of the steering column: Lever for direction indicator and headlamp Fig. 74 On the left-hand side of the steering al- to. column: Lever for direction indicator and headlamp al- to.
  • Page 90 – With the ignition on, turn the light switch to Depending on the vehicle version and the radio the position. version, the duration of the timed illumination time can be set in the radio system by pressing – Switch off the ignition. the key.
  • Page 91 If necessary, mask certain areas of the lantern with film or have the lantern repositioned by a specialist company. Further information can be obtained from a specialist company. Volkswagen Fig. 75 On the side of the steering wheel: recommends the Volkswagen Dealers for this.
  • Page 92 Interior lighting Ambient lighting Depending on the version of the ambient lighting, indirect lighting provides indirect Illumination of instruments and of illumination in various areas of the vehicle interior. switches In addition, the front footrest can be illuminated. Depending on the vehicle version and the The brightness of the ambient lighting can be radio version, the brightness of the instrument adjusted in the vehicle settings in the radio...
  • Page 93 Visibility x Single movement of the windscreen wipers, short wiping time. Glass cleaners and window Windscreen washer system activated when the lever is pulled. washers Adjust the sensitivity of the rain sensor: Wiper system on. Windscreen wiper makes one Windscreen wiper lever movement approximately every 6 seconds.
  • Page 94 Activate or deactivate the rain sensor and light sensor. ● Carefully remove the wiper blades from the windscreen. Volkswagen recommends anti- Push lever to desired position freeze spray for this purpose. fig. → – Position - rain sensor deactivated. – Position...
  • Page 95 – Salt streaks: in winter, salt streaks on the by looking at the exterior mirrors and the interior windscreen can lead to extremely long mirror. These non-visible areas are called blind cleaning times until the windscreen is almost spots. Other vehicles, pedestrians and objects dry.
  • Page 96 similar diseases. Ensure immediate entry of Interior rear-view mirror sufficient fresh air and exit the vehicle or, if this is not possible, open all windows and Please note at the beginning of this doors. chapter on page 93. ● In case of contact with eyes or skin, flush immediately with plenty of water for at least 15 minutes and seek medical advice.
  • Page 97 If the incidence of light on the sensors is External rear-view mirrors compromised or interrupted, the automatic anti- dazzle interior rear-view mirror will not function Please note at the beginning of this or may malfunction. In the same way, external chapter on page 93.
  • Page 98 Fold the exterior rear-view mirrors inwards WARNING when parking. If the exterior mirrors are folded inwards or If the vehicle is locked or unlocked from the outwards through inattention, injuries can outside, the door mirrors are automatically occur. folded inwards or outwards. To do this, the ●...
  • Page 99 Adjustment possibilities of the sun visors for Opening and closing the sun protection curtain the driver and for the front passenger: The buttons fig. have two levels. At → – Fold the sun visor in the direction of the By pressing the buttons up to the first level, windscreen.
  • Page 100 Once the ignition has been switched off, the sunblind can still be opened or closed for a few minutes as long as neither the driver's door nor the front passenger door is opened. Anti-glare function of the sun protection curtain The anti-pinch function can reduce the risk of bruising when closing the sun protection curtain .
  • Page 101 – Now the curtain closes without the anti- Introduction to the topic trapping function! – If you still cannot close the curtain, contact your Volkswagen dealer or a specialist The following equipment may be company. installed in the vehicle: The heating and ventilation system heats and WARNING ventilates the vehicle interior.
  • Page 103 In this way, secondary damage can be avoided. The air conditioning NOTICE should be checked by a Volkswagen dealer or Do not place foodstuffs, medicines or other a specialist company. temperature-sensitive objects in front of the air ●...
  • Page 104 Some functions and keys are version-dependent Air distribution and depend on the type of system installed. – Air conditioning: turn the right-hand control knob fig. 84 to the desired position. → Switch off – Climatronic: press the button fig. 85 →...
  • Page 105 Recommended air settings - If the air conditioner does not turn on, pre-heat the air conditioner. conditioning to switch on the Press the cooling key. – Switching off the air recirculation mode – If the vehicle is exposed to the sun for long –...
  • Page 106 – There is a fault in the vehicle. The air conditioning must checked ● Switch off the air recirculation mode when it Volkswagen Dealer or a specialised company. is not required. Regulation for ideal visibility conditions NOTICE – Keep the windscreen air inlet free of ice or Do not smoke with the air recirculation mode on.
  • Page 107 Driving ● Make sure that warm outside air does not enter the vehicle, e.g. through an open window, when the air conditioning is on. . Guidance for driving ● If it is possible to reach the desired temperature without turning on the air Pedals conditioning, use only the ventilation .
  • Page 108 On vehicles with automatic transmission, the WARNING selector lever must be in the Tiptro- nic Objects in the driver's footwell can prevent position p. 120. → free operation of the pedals. This can cause If the ideal gear is selected, no gear is loss of control of the vehicle and increases the recommended.
  • Page 109 For this reason, e.g. when approaching a red With the right driving style, it is possible traffic light, let the vehicle idle without to reduce fuel consumption, accelerating. Only when the vehicle slows down environmental damage and wear on the too much or the distance to be travelled is too engine, brakes and tyres.
  • Page 110 Other factors that increase fuel consumption When purchasing engine oil, always observe (examples): Volkswagen's engine oil standard and the – Engine control unit damaged. Volkswagen oil release. – Driving in mountainous region. Avoiding unnecessary burden –...
  • Page 111 Think Blue Coach. Fig. 90 In the radio system: Think Blue trainer . Driving tips: Think Blue Training analyses and more preventive driving. monitors your driving behaviour and gear recommendation. helps you to drive more economically. adjust the speed. economical way of driving. Consumption: Depending on the vehicle version and radio The average fuel consumption is displayed in version, the Think Blue.
  • Page 112 → assistance necessary to have the brake pad thickness checked regularly by a Volkswagen dealer or a WARNING specialist company. New brake pads do not initially have the ideal When driving with wet brakes, e.g. after driving brake efficiency.
  • Page 113 If necessary, the Wet or frozen brakes, or salted brakes brake wheels should be removed for a complete later and increase the braking distance. check. For this purpose, Volkswagen ● Experiment with the brakes by cautious recommends the Volkswagen Dealer. testing.
  • Page 114 of the engine brake can be exploited by com- pletely using the engine brake. Instruction manual...
  • Page 115 Driving with the rear cover unlocked or open ventilation level. can cause serious injury. NOTICE ● Volkswagen does not recommend that the vehicle be driven with the tailgate open, The height of the body changes when the tailgate but if such driving is extremely necessary,...
  • Page 116 – Do not accelerate to the maximum. ● Volkswagen accepts no liability if the vehicle – Do not subject the engine to a speed does not meet or only partially meets the legal greater than 2/3 of the maximum speed.
  • Page 117 Switching the engine on and off WARNING Inattentive use of the vehicle key can cause serious injury. Ignition lock ● Always take all vehicle keys with you when leaving the vehicle. It can start the engine and electrical equipment, such as electric windows, can be started and cause serious injury.
  • Page 118 The display will show a corresponding message on Start button the combined instrument. A corresponding message appears on the display of the combined instrument. After this time, it is no longer possible to switch on the engine without a valid vehicle key in the vehicle.
  • Page 119 – Vehicles with manual transmission: Fully WARNING depress the clutch pedal, move the gearshift Never leave the vehicle with the engine lever to the neutral position and depress running. The vehicle can suddenly move and, the pedal until the engine is running. especially when in gear or in the –...
  • Page 120 → manoeuvrable. For this reason, the engine can only be switched on with a matching original WARNING Volkswagen coded key. Coded vehicle keys are available from your Volkswagen dealer. Parts of the exhaust system become very hot. p. 61. →...
  • Page 121 Fig. 93 On the right-hand side of the steering column: emergency start function for vehicles with Keyless Access keyless locking and starting system. Driving...
  • Page 122 Start button on p. 113. Defective engine control unit (Electronic Power Control). The engine must be Immobiliser malfunction. serviced immediately by a Volkswagen If an invalid vehicle key is used or there is a Dealer or a specialist company. system malfunction, a corresponding indication Emissions deficiency of the exhaust system appears in the combined instrument display.
  • Page 123 When driving through flooded roads, always – The vehicle is not on too steep a slope or switch off the Start-Stop system manually. incline. – Vehicle with automatic transmission: the Control lights steering wheel is not turned sharply. If the control light is on, this indicates that the –...
  • Page 124 → ● The airbags and seatbelt pretensioners do – Manually deactivate the Start-Stop system. not operate when the ignition is switched – Contact a Volkswagen off. dealer or a specialist company ● The brake booster does not work with the immediately.
  • Page 125 This also applies if the clutch pedal remains – Gently release the clutch pedal to initiate depressed and the gear is not changed. movement. Volkswagen recommends fully depressing the NOTICE clutch pedal to start the engine. To avoid damage and premature wear, observe...
  • Page 126 Automatic transmission All forward gears are upshifted and downshifted automatically. The timing of gear shifting depends on engine load, individual driving style and driving speed. Automatic transmission: engage the gear Walking position : sport programme The gears are upshifted further forward and downshifted before the D gear position in order to fully utilise the engine's power reserves.
  • Page 127 Gearshift with Tiptronic WARNING Unintentional vehicle movements can cause serious injury. ● As the driver, never leave the driver's seat with the engine running and a gear ratio engaged. When it is necessary to leave the vehicle with the engine running, apply the parking brake and move the selector lever to the P position.
  • Page 128 Controlling the Tiptronic with the When stopping on slopes with a gear ratio steering wheel paddles engaged, the vehicle must always be prevented from moving by depressing the brake pedal or – Press the right-hand tilt selector lever fig. → applying the parking brake.
  • Page 129 Warning and control lights on the combined ● Never let the vehicle slip in the N position of instrument the selector lever, especially when the engine is switched off. Failure to lubricate the The control lights come on. automatic transmission can damage it. Do not continue! Transmission faulty.
  • Page 130 – Carefully pull upwards the cover in the area The vehicle does not move forwards or of the lever housing with the electrical backwards despite the gear level engaged. cables connected. If the vehicle does not move in the desired direction, the gear ratio may not be correctly –...
  • Page 131 The hill assist system is automatically ATTENTION activated under the following conditions ● If the vehicle does not start immediately Vehicles with manual transmission after releasing the brake pedal, it may even move backwards. In this case, immediately The following conditions must be fulfilled at all apply the brake pedal or pull the parking times: brake.
  • Page 132 – Turn the steering wheel slightly until the rio Volkswagen. lock audibly engages. Electromechanical assistance for limited operation. Contact a Volkswagen To unlock the steering column: – Turn the steering wheel slightly to release the ealer as soon as possible.
  • Page 133 The selected driving profile will also be activated The Normal profile may change when the for the driver. ignition is switched on again. To reactivate the sport functions, select the WARNING Sport profile again or push the automatic Adjusting the profile while driving can take transmission selector lever slightly backwards to attention away from traffic and cause select driving program S.
  • Page 134 WARNING Adapt the driving profile to personal preferences. Driver distraction can cause accidents and injuries. Operation of the radio system can Please note at the beginning of this chapter. distract you from what is happening in traffic. See the title on page 127. Select the Individual driving profile –...
  • Page 135 If the handwheel is oriented to the left, the Adjusting the display areas to the driving value shall be positive; if it is oriented to the situation right, it shall be negative. The instruments displayed can be selected according to the movement situation, as well as –...
  • Page 136 Driver assistance system ● Never use the GRA on loose ground or unpaved roads. speed regulator system ● Adapt speed and sufficient distance to vehicles ahead, weather, road and traffic (GRA) conditions. ● To avoid unwanted speed regulation, Introduction to the topic always switch off the GRA after use.
  • Page 137 – Malfunction. Disconnect the GRA and have it checked by a specialist company. Volkswagen WARNING recommends seeking out a Volkswagen Dealer Parts of the exhaust system become very hot.
  • Page 138 Respect the legal determinations for ● Never park the vehicle in such a way that stopping and parking a vehicle parts of the exhaust system come into contact with flammable materials underneath the vehicle, e.g. bushes, leaves, dry grass, spilled fuel, etc. Parking brake WARNING Apply the parking brake...
  • Page 139 Limits of the reversing camera ● Never use the parking brake to brake the vehicle, except in an emergency. The reversing camera shows only two- braking distance is considerably longer, as dimensional images on the display. Due to the only the rear wheels are braked. Always use lack of depth, protruding objects or cavities in the brake pedal.
  • Page 140 Volkswagen recommends practising the operation of the parking aids. Fig. 105 On the centre console: button for The aim is to familiarise the driver with the systems...
  • Page 141 Manoeuvring brake function Representation on the display If the vehicle is equipped with the manoeuvring braking function, the manoeuvring braking function will activate emergency braking as soon as an obstacle is detected ahead or during reversing. The manoeuvre braking function serves to reduce the possibility of front and rear collision.
  • Page 142 – Reverse gear. – If the system behaves unexpectedly, have the – Or: press the key . system checked by a Volkswagen dealer or a specialist company. Switching off the reversing camera Drive forward at least 15 km/h.
  • Page 143 Functions and representations are version- Parking dependent and may differ from each other. Please note at the beginning of this chapter Configurations on page 136. With the reversing camera, configurations can be made via the function areas. Some settings depend on the version. Function surfaces and symbols of the reversing camera: Exit the current representation.
  • Page 144 In order to park and exit the car park, the – If the system behaves unexpectedly, have the following requirements must be met system checked by a Volkswagen dealer or a specialist company. Instruction manual...
  • Page 145 – The traction control (ASR) must be switched Automatic brake intervention to reduce page 142. damage → In some countries, the parking steering – Distance: 0.5-1.5 m when passing the parking assistant assists the driver and automatically space. intervenes on the brakes in certain cases →...
  • Page 146 The parking steering assistant offers three parking Parking in a parking space modes fig. 108 (schematic representation). → In-line parking with reverse gear Side-by-side Please note at the beginning of this parking with mar- cha backwards chapter on page 138. Side-by-side parking with parking space facing forward –...
  • Page 147 – Brake when an acoustic alarm sounds to – Press the key . indicate a change of direction, the arrow → – Switch direction indicator fig. 109 lights up. lights up, the white corresponding to the side of the lane on symbol lights up or a message is displayed.
  • Page 148 → – If the system continues to behave unpredictably, please contact a Volkswagen When reversing, the ESC system can limit dealer or a specialised company and ask for speed to ensure vehicle stability.
  • Page 149 Anti-lock braking system (ABS) Electronic Differential Lock (EDS and XDS) ABS can prevent the wheels from locking EDS brakes a slipping wheel and transmits the during braking until shortly before the vehicle propulsive force to the other drive wheel. comes to a stop and assists the driver in The EDS is automatically switched off under steering and maintaining control of the vehicle.
  • Page 150 only within the limits of the system. High- ● Modifications to the suspension or the use speed driving on icy, slippery or wet roads can of non-compliant wheel/tyre combinations result in loss of control of the vehicle and may influence the operation of ABS, BAS, serious injury to the driver and passengers.
  • Page 151 The vehicle can only Warning lights and fault monitoring Do not continue! Brake system malfunction- be stopped with the normal brakes do. Immediately find a Volkswagen dealer or a (without ABS). The protection provided by specialised company →...
  • Page 152 Practical equipment ● Do not store temperature-sensitive objects, food or medicines inside the vehicle. Heat Slides and cold can damage them or make them unsuitable for use or consumption. ● Objects made of transparent materials left in Introduction to the topic the vehicle, e.g.
  • Page 153 WARNING Passenger's side glove box front An open glove box can increase the risk of serious injury in the event of an accident or Please note at the beginning of this sudden steering or braking manoeuvre. chapter on page 146. ●...
  • Page 154 WARNING Storage compartment in the roof console (sunglasses holder) Loose or incorrectly attached objects on the parcel shelf can cause serious injuries in the Please note at the beginning of this event of sudden steering and braking chapter on page 146. manoeuvres or in the event of an accident.
  • Page 155 Closed beverage bottles inside the vehicle can explode due to heat and explode due to cold. The cigarette lighter is not available but can be purchased from your Volkswagen Dealer. ● Never leave closed beverage bottles inside a vehicle that is intensely heated or intensely –...
  • Page 156 The connected devices must be in perfect Unshielded devices can cause malfunctions condition. Do not use faulty devices. in the radio system and in the com- electronic vehicle components. The 12 V socket only works when the ignition is switched on. WARNING 12 V socket in the vehicle Incorrect use of the socket and electrical...
  • Page 157 Multimedia Radios Subwoofer Before first use Before the first use, the following steps must be taken in order to operate the device safely and to make full use of its functions: See basic safety recommendations p. 152. → Familiarise yourself with the operation of the radio. Under System and Function Settings, reset the radio to factory default (factory settings).
  • Page 158 – Some function areas may contain links to band. websites operated by third parties. electrical appliances, e.g. mobile phones, in the Volkswagen does not adopt third-party immediate vicinity of the antenna . websites that can be accessed via links and is not responsible for their content.
  • Page 159 ● The CD player may only be repaired by a ● Under no circumstances should external Volkswagen dealer or a specialist company. equipment be placed or installed in the doors, on the windscreen, on or near the area marked "AIRBAG"...
  • Page 160 NOTICE NOTICE The insertion of objects, the inco- If a data carrier has bodies attached to it The correct format and the insertion of data If the data carrier is round, the CD player may storage units of a different format and size may be damaged.
  • Page 161 – High speeds, weather conditions and poor radio has been installed in another vehicle, road conditions as well as a high noise please contact a Volkswagen dealer. column (also outside the vehicle) and the If the battery has been disconnected, switch on quality of the network may impair a phone the ignition before switching the radio on again.
  • Page 162 Equipment overview Composition Touch (R 340G) Fig. 119 General control panel. Rotary and pressure knob : Radio keys: press to access a function button. Display: touch screen. Settings key: the function depends on the respective operating condition. USB connection: for the connection of external data storage units. SD card input: to insert SD cards.
  • Page 163 198 → To clean the display, use a soft, clean cloth Display slightly moistened with clean water or a cleaning cloth available from your Volkswagen Cleaning the display dealer → . To clean, turn off the radio. Soften heavy soiling with a damp cloth and water, taking care not to damage the radio.
  • Page 164 Increase or decrease the volume NOTICE Once switched on, the radio starts to operate at Do not dry clean the display. Non-removable the last set volume level, as long as the scratches and streaks may form. previously defined maximum power-on volume ●...
  • Page 165 : access to the telephone interface. If a Increasing or decreasing the display on PHONE telephone interface is not installed, the current the display audio source is muted. Pictures in the picture display can be enlarged or reduced. To do this, stretch or squeeze the : switch on the radio mode and there RADIO respective display with two fingers on the...
  • Page 166 Insertion masks with display Access list entries and search lists keyboard Fig. 122 Schematic representation: list entries in Fig. 123 Representation of the principle: the settings menu. Insertion mask with display keyboard. The entries in the list can be accessed by Insertion masks with dis- play keyboards are tapping directly on the display or by pressing the used, for example, to enter a name from...
  • Page 167 With each symbol insertion, an objective is The timetable can be shown in the status line of suggested in the insertion line corresponding to the display. the prescriptions. In compound terms, the All indications can only be displayed after the space must be entered.
  • Page 168 App-Connect damage the vehicle and cause serious accidents and injuries. ● Volkswagen recommends only the use of Introduction to the topic apps offered by Volkswagen for the vehicle itself. Depending on the version and model of the ● Protect the mobile device with its radio, the App-Connect functions may not be applications from misuse.
  • Page 169 Open the App-Connect Settings menu In the main menu, App-Connect, tap on the function button Config. The data Enable data transmission for VW Apps transfer for Volkswagen applications is activated. MirrorLink™ Fig. 126 Apple CarPlay™ menu. Select the alignment of the display.
  • Page 170 For more information on the technical Depending on the mobile device used, an premises, go to www.vw.com.br/. appropriate application must be installed for connectivity or visit one of the Volkswagen the mobile device. Dealers. to use Android Auto™ on your device.
  • Page 171 – To operate Android Auto™, touch the function button , fig. 128 → – Select the Back to Volkswagen function for to access the App-Connect main menu. Mirror Link™ – Touch the function button to disconnect the active connection.
  • Page 172 For more information on the technical premises, compatible end devices, applications and availability, go to www.vw.com.br/conectividade or visit a Volkswagen Dealer. Fig. 131 Main menu of the radio. ● Or for more information, please refer to the instruction manual of the mobile device used,...
  • Page 173 Function button: effect Update the list of stations in the frequency band. The function button is only visible when the automatic search is executed. p. 169. → SCAN To start the automatic search, press the control button. Canceling a function. Cancel esactivation of a function.
  • Page 174 In the main menu: RADIO, the stations of the currently selected frequency band can be stored in 15 numbered frequency bands. These function areas are called "Station keys". Functions of the station keys fig. 133 → Touch the station key that displays the desired station.
  • Page 175 Manually adjust the frequency of the stations. Save stations An acoustic warning sounds Or: press the right or left and the station is saved to this arrow keys on the frequency station key. Repeat the keypad. procedure to save other stations from the station list.
  • Page 176 Microsoft or one of Microsoft's authorised affiliates. Scan: Automatic search (SCAN). When automatic scanning is activated, each available station in Volkswagen accepts no liability for damaged the current frequency band is played for approx. or lost 5 seconds p.
  • Page 177 Do not use SD card adapters. Databank and archive prerequisites SD card with navigation data cannot be used for storage SD cards with a physical size of 32 mm x 24 for other files, the radio does not recognise the mm x 2.1 mm (1.26 x 0.94 x 0.083 inches) or saved files.
  • Page 178 In the Media Settings menu, the function , must be activated p. 174. → Mix/Repeat, including the subfolder Instruction manual...
  • Page 179 Title in the main directory In the main menu: MEDIA, different media (Root). sources can be selected and played back. Title in the first F1 folder of the - Press the key to open the menu MEDIA main directory (indication: 01). main MEDIA fig.
  • Page 180 Legend for fig. 138 fig. 139: → → It is not possible to switch to playback from a Titles, folders and playlists can also be playlist using the arrow keys. Playback from a highlighted by rotating the menu button and playlist must be started manually via the title can be accessed or opened by pressing the selection menu.
  • Page 181 Depending on the source. Composition Touch (R 340G)
  • Page 182 Titles, folders and playlists can also be Playback from an SD card bookmarked by turning the set key, and can be accessed and opened pre – Carefully insert the SD card, with the cut-off sionando la tecla. edge facing upwards and the inscriptions on the left, into the SD card slot.
  • Page 183 The additional control of the external data If an external Media Player is connected Bluetooth® medium (access to title change, title selection at the same time via and the Bluetooth® interface, it is possible to connect and playback modes) is carried out as described an external Media Player via Bluetooth®.
  • Page 184 Bluetooth® The playback volume of the external audio Start audio streaming source must be adapted to the volume of the – Reduce the base volume on the radio. other audio sources. Bluetooth® – Connect visibility to the external Bluetooth® audio source (e.g. mobile Special features in the operation of an external phone).
  • Page 185 Bluetooth® Information on -compatible products ● Maintain a minimum distance of 20 can be obtained from your Volkswagen dealer centimetres between mobile phone antennas or on the Internet. and a cardiac pacemaker, as mobile phones can influence the function of cardiac Observe the operating instructions of the mobile pacemakers.
  • Page 186 Bluetooth® Some mobile phones with are known Places with s p e c i a l indications and connect automatically when the ignition is switched on, if there was already a connection. Note at the beginning of this chapter At the same time, the mobile phone itself, as on page 177.
  • Page 187 Bluetooth® connection of mobile phones, please devices found are shown on the contact display. Ask a Volkswagen Dealer. – Access the mobile phone in the list of found Bluetooth® positive dis- . This connects the radio and the mobile phone.
  • Page 188 ● Always securely fasten or store the mobile Description of the t e l e p h o n e device correctly and outside the expansion control area of the airbag when driving. Note at the beginning of this chapter on page 177.
  • Page 189 Function buttons in the main menu of phone During a phone call Note at the beginning of this chapter on Function button: effect Name of the linked mobile phone or the page 177. user profile used. Touch to connect or link another mobile phone.
  • Page 190 Possible functions Tap on the function button Reconnecting the microphone The preparation microphone preparation The mobile phone connection is connected to the (the function button goes to non-mobile Tap on the function button Making the and then Loudspeaker telephone call The loudspeaker function is by mobile deactivated and the call is...
  • Page 191 to take up to approximately one hour. If this is Possible functions the case, the transmission must be confirmed When entering a country on the mobile phone. code, it is possible, instead of Contacts can also be accessed during an ongoing the first two numbers (e.g.
  • Page 192 Call lists menu Favourites (speed dial keys) Note at the beginning of this chapter Note at the beginning of this chapter on page 177. on page 177. Fig. 147 Calls menu (call lists). Fig. 148 Telephone main menu. When a phone number is saved as a contact, In total, 4 favourites can be assigned to a the saved name will be displayed instead of the telephone number of the telephone agency.
  • Page 193 Bluetooth® Possible functions settings A bookmark can be deleted in Note at the beginning of this chapter on the Settings menu of the user's Delete page 177. profile under Manage bookmarks. bookmark p. 186. → Open the Bluetooth Settings menu In the PHONE main menu, tap quickly on the function In the...
  • Page 194 User profile settings Function button: effect Sound: make the sound and volume settings. p. 187. → Note at the beginning of this chapter on Display: make display settings. page 177. Switch off display (within 10 s): If the function is active and the device is not in operation, Function button: effect the display switches off automatically after 10 seconds.
  • Page 195 WARNING Function button: effect sound in the display of the vehicle's interior Driver distraction can lead to accidents and Tap on the function button between the injuries. arrows. ● Never make adjustments while driving. Bass - mid - treble: adjust the sound characteristic (bass - mid - treble).
  • Page 196 Discover Media Radio Introduction to the topic When using the radio, observe national regulations and legal provisions. Additional electrical devices connected to the vehicle may interfere with the reception of the radio signal and generate noise in the sound sources. Fig.
  • Page 197 Function button: effect The radio text display can be deactivated in the menu p. 192, Radio settings. → Switch between stored stations or available stations. Broadcasters are responsible for the content of the information transmitted < > Settings for the arrow keys in the menu p.
  • Page 198 Functions of the station buttons fig. 151 Manually adjust the frequency of the stations. → The station keys are displayed in groups for 6 function areas Introduce Touch the function butto fig. 149. → Save this station See: save stations frequency range Turn the setting button.
  • Page 199 In some versions, the station logos can be station keys. downloaded from the Internet via a link from the "Volkswagen station logos" site. Save station logos to a compatible storage Automatic search (SCAN) device (e.g. SD card or USB storage media), which can then be imported to the radio.
  • Page 200 : define settings for arrow keys Arrow keys < > . The setting is assumed for all frequency bands Volkswagen accepts no liability for damaged (FM, AM). or lost : Use the arrow keys to to Memory list change all stored stations of the selected les.
  • Page 201 Depending on the size, usage status (number of Source of System Requirements for the copies and deletions), the folder structure and repro- means of production The the type of data carrier file used, the read time archi- may vary substantially. A playlist defines only a certain playback order.
  • Page 202 Do not use SD card adapters. Title in the main directory (Root). SD card with navigation data Title in the first F1 folder of the main directory (indication: 01). cannot be used for storage for other files, the radio does not recognise the Title in the first F1.1 subfolder of the saved goats.
  • Page 203 The currently playing media sources are Function button: effect displayed on the function button at the bottom played. In the Media Settings menu, left fig. 153 → you can set the If no media source can be selected, MEDIA Mix/Repeat, including the sub-folder must be activated, sub-folders are appears in the main menu.
  • Page 204 External multimedia unit Fig. 154 External multimedia unit: in the glove box. For cable connections, use only the original Legend for fig. 154: CD → cables of the device or - if applicable - the eject key. CD drive. cables supplied ex works for that vehicle. SD card input: Only compatible audio files are displayed.
  • Page 205 If a previously played media source is re- Command via main menu MEDIA selected, playback resumes at the last played Action Effect point. At a re-production duration of less than 3 seconds, the Optional selectable media sources for the start of the title Briefly press the Media source key Media previous.
  • Page 206 Search for the list of titles and click on the Function and effect button: desired title. If title information is available, the the Media Settings menu number and name of the titles or file names , must be Mix/Repeat, including the sub-folder (MP3) are displayed instead of Title + no.
  • Page 207 While viewing the folders, navigate with the displayed in the CD drive in the function key selector For each of them, please contact a Volkswagen key. Press to go to dealer or a specialised company. thetop levelof the folders and turn the selector key to select the desired folder.
  • Page 208 The SD card with the navigation data External hard disks with a capacity of more than cannot be used as a memory for 32 GB must be reformatted to the FAT32 file other files, the radio does not recognise the saved system, depending on the conditions.
  • Page 209 For more information about the compatibility of phone). Bluetooth® products, please contact Volkswagen dealer or search for Bluetooth® – Reduce the base volume on the radio. products on the Volkswagen website. – Press the radio button MEDIA Internet. – Tap on the function button fig.
  • Page 210 Function button: effect Supported image formats: The playback of BMP (.bmp) up to 4 megapixels. slides. The function butto GIF (.gif) up to 4 megapixels. switch to . JPEG (.jpg, .jpeg) up to 64 megapixels (non- The playback of slides is resumed. progressive mode, up to 4 megapixels).
  • Page 211 Navigation On roads with several lanes or branches as well as roundabouts, corresponding navigation instructions are also issued, e.g. "Exit the roundabout at the second exit". Introduction to the topic When the destination is reached, a navigation signal is emitted that the "Destination" has been The current position of the vehicle is reached.
  • Page 212 SD card used, the process can take up to 4 hours. Volkswagen recommends to use only Volkswagen Genuine SD cards for the If the device is switched off, the installation use of navigation data. The use of other SD cards process stops and restarts automatically after may cause function limitations.
  • Page 213 Navigation homepage Fig. 159 Home page: symbols and function areas of the navigation. Find home page: Legend for Current map scale. MENU Indication of altitude in metres above sea fig. 159: → level. Flexible function button: Flexible function button behind the slide –...
  • Page 214 For execution, touch the symbols and function For execution, touch the symbols and function surfaces: surfaces: Search for a special destination in the proxi- Estimated time of arrival at the mities. The following categories a r e available: destination of the travel.
  • Page 215 For execution, touch the symbols and function Cursor to delete the characters entered in surfaces: Access the list of the most recent destinations. Virtual keyboard. Manual zoom to zoom out of the map. Manual zoom for ma- approach An alternative way to register the destination is The map is zoomed in for a short time.
  • Page 216 Registration of the destination Route plan directly from the map In the route plan, several intermediate destinations can be defined in succession. A route in which several intermediate destinations are visited is designated as a "Journey". The "starting point" of a route is always the position of the vehicle, set by the device.
  • Page 217 Alternative routes Additional window Fig. 163 Schematic representation: additional window Fig. 162 Overview window for alternative routes. The additional window can be displayed or In the settings menu the display of alternative hidden via the function button. table on p. →...
  • Page 218 Function button: effect Navigation settings path calculation, tracks Open the Navigation Settings menu. considered that require vignettes, for which a vignette was marked as available. In the main Navigation menu, touch the make adjustments function button Config. representation of the map. Touch the function button for the area in which the settings are to be made.
  • Page 219 Function button: effect Function button: effect : delete saved destinations : the calculated distance to the Delete user data Next stop (e.g. Last Destinations, Destination Memory next intermediate destination is and etc.). displayed. make settings : shows the time Indication: border crossed Navigation instructions navigation announcements.
  • Page 220 – Avoid external and parallel noises (e.g. The voice command is activated by an increasing conversations in the vehicle). Keep all acoustic warning. windows, doors and sunroof closed. An auxiliary menu is displayed with the most – Do not direct the air flow from the deflectors important voice commands of the active areas in the direction of the roof lining.
  • Page 221 Introduction to voice command Function button: effect The first time you operate it, it is necessary to Show commands (Infotainment System) read the auxiliary menus. It is recommended to auxiliary menu with commands from the do this when the vehicle is parked. In addition current operating area on the display when to the top help menu, which shows the most accessing the voice command.
  • Page 222 Bluetooth® Information on compatible products equipment without a connection to an can be obtained from a Volkswagen Dealer or external antenna, the electromagnetic via the Internet. radiation limits in the vehicle may be exceeded Observe the operating instructions of the and thus the health of the driver and mobile phone and the accessory provider.
  • Page 223 By connecting the phone control to a Bluetooth® computer via Blue- tooth® , read the respective instruction manual Note at the beginning of this chapter for detailed safety information. Use only on page 214. compatible products. Bluetooth® bles with Bluetooth® Bluetooth®...
  • Page 224 For further information on the pairing and Bluetooth® devices found are shown on the connection of mobile phones, please contact display. Ask a Volkswagen Dealer. – Access the mobile phone in the list of Bluetooth® devices found. This connects the radio and the mobile phone.
  • Page 225 Disconnecting p h o n e control Please note at the beginning of this chapter on page 214. – Close the active conversation. – Switch off the ignition. – Remove the vehicle key from the ignition lock. – Switch off the mobile phone. If the vehicle key is still in the ignition after the ignition has been switched off, the telephone control is not switched off.
  • Page 226 Function button: effect During a phone call Or: touch to reject an incoming call. Please note at the beginning of this Touch to mute the ringtone during chapter on page 214. a call or to unmute the ringtone. Touch to mute the ringtone during a call or to unmute the ringtone.
  • Page 227 Tap on the function button Tap on the function button Re-establish the for information about the telephone call Volkswagen brand and value- via the mobile Or: tap on the function button Call for in- added services, transit and phone set-up and then on Config.
  • Page 228 Possible functions Possible functions A telephone number already In the introduction of a code can be changed in the menu The country code, unlike the User profile settings p. 224. first two numbers (e.g. "00"), → can be followed by the "+" The code function allows you Enter country symbol.
  • Page 229 After the first synchronisation, it may take a few Possible functions minutes for the device to have the contact data In the detailed display, all from the mobile phone available, depending telephone numbers and, if on the volume of data to be transmitted, the applicable, the address data process may take up to about one hour.
  • Page 230 When a phone number is saved as a contact, Favourites (speed dial keys) the saved name will be displayed instead of the number in the call list. Please note at the beginning of this chapter on page 214. If a picture is saved for a contact, it can be displayed in the call list next to name →...
  • Page 231 Bluetooth® Possible functions settings A bookmark can be deleted in Please note at the beginning of this the Settings menu of the user's Delete chapter on page 214. profile under Manage bookmarks. bookmark p. 224. → Open the Bluetooth Settings menu In the PHONE main menu, tap on the function button of In the PHONE main menu, touch the function...
  • Page 232 Configurations User profile settings Introduction to the topic Note at the beginning of this chapter on page 214. Configuration options vary by country and Open the User Profile Settings menu equipment, and depending on the vehicle version. In the PHONE main menu, touch the function button Config.
  • Page 233 Function button: effect Function button: effect : opens the Bluetooth Settings menu : The time and date can be Manual Bluetooth p. 223. entered manually using the → time function button. date : display of system information System information : set current time manually. (device number, hardware and software Time status).
  • Page 234 Transport Function button: effect : set playback Entertainment reduction (nav. info.) volume of navigation system warnings. Accommodating luggage : adjust sound characteristic. Bass - Mid - Treble volumes : adjust the equalisation of the Balance - Attenuator sound. The grid grid shows the current balance point of the sound inside the vehicle.
  • Page 235 ● Arrange objects inside the vehicle in such a WARNING way that they never reach the airbag When the vehicle is not in use, always lock the expansion area while driving. doors and tailgate to reduce the risk of serious ●...
  • Page 236 The rear tray can be used for light clothing. WARNING Ensure that visibility to the rear is not impaired. When carrying heavy objects, the driving characteristics of the vehicle are altered and Removing the rear tray the braking distance increases. –...
  • Page 237 Adjusting the height of the luggage compartment Variable luggage compartment floor floor – Lift the luggage compartment floor and push Note at the beginning of this chapter it backwards by pulling the guides on the on page 227. sides of the luggage compartment fig.
  • Page 238 ● Adapt speed and driving style to visibility, accidents and injuries. weather, runway and traffic conditions. ● If the additional cross members approved by Volkswagen are not used or if they are not fitted correctly, the load being NOTICE transported or the luggage compartment ●...
  • Page 239 The load can only be securely fastened when ● Suitable and well-maintained straps or using a roof luggage compartment system tensioning straps must always be used. approved by Volkswagen and when correctly mounted → ● The load shall be properly secured.
  • Page 240 Driving with a trailer Sometimes the roof rack crossbars remain mounted when the roof rack is already in place. are not necessary. Due to the increased Introduction to the topic aerodynamic resistance , your vehicle unnecessarily consumes more fuel. Therefore, remove the roof rack cross members when they Observe country-specific regulations for driving are no longer in use.
  • Page 241 Transport...
  • Page 242 Otherwise, a electrical system, contact a specialist company. malfunction may occur in the braking system, Volkswagen recommends the Volkswagen Dealers which can lead to serious accidents and for this. injuries.
  • Page 243 ● All work on the electrical system can only be WARNING carried out by a Volkswagen dealer or a An inadequate or incorrectly mounted towing specialist company. device can cause the trailer to become ● The electrical system of the trailer must...
  • Page 244 The headlamps should be the front or rear: adjusted by a Volkswagen dealer or a specialist company. – Distribute the load on the trailer so that heavy objects are as close to or on the axle Particularities of driving with a trailer as possible .
  • Page 245 – Start slowly. With manual transmission , Rear mounting of the towbar release the clutch pedal slowly. – Release the parking brake only when the engine has sufficient tractive power to start. Please note at the beginning of this chapter on page 232. WARNING Improper towing of a trailer can cause loss of control of the vehicle and result in serious...
  • Page 247 Driving with a trailer puts more strain on the vehicle. Before deciding on retrofitting, contact a Volkswagen Dealer to find out whether it is necessary to retrofit a trailer. make any changes to the system beforehand cooling system or if thermal insulation is to be fitted.
  • Page 248 Fuel types and supply WARNING For safety reasons, Volkswagen recommends that you do not load a fuel container in the Introduction to the topic vehicle. Especially in the event of an accident, the full or empty container can leak fuel and catch fire.
  • Page 249 NOTICE NOTICE ● If the TOTALFLEX vehicle is immobilised because ● The use of inappropriate petrol additives can cause serious damage to the engine and In case of "fuel starvation", it will be necessary damage the catalytic converter. to refuel the vehicle with the same type of ●...
  • Page 250 serious engine damage and damage to the catalytic converter. Instruction manual...
  • Page 251 Open the fuel tank filler cap ● If, in an emergency, the vehicle needs to be refuelled with fuel other than that specified, – Unlock the vehicle with the vehicle key or the engine should be driven at medium press the central locking button. engine speeds and with lower demand.
  • Page 252 – Perceptible decrease in engine WARNING performance. Engine exhaust gases contain carbon monoxide ● The vehicle must travel approximately 5 which can cause fainting and lead to death. kilometres to recognise the new fuel, so that ● Never start the engine or leave it running in one of the above situations does not occur.
  • Page 253 Please note at the beginning of this chapter Volkswagen Dealer or a specialist company. Otherwise, unburned fuel may get into the on page 241. exhaust system and consequently into the atmosphere.
  • Page 254 Always observe the control lights on and their immediately - also to avoid secondary damage descriptions and orientations to avoid damage - and a Volkswagen dealer or specialist to the vehicle. company should be sought. If these signals occur immediately after refuelling, the engine...
  • Page 255 Self-help On-board tools Introduction to the topic When marking the damaged vehicle, observe the legal regulations of the respective country. WARNING A loose on-board tool and emergency wheel can be thrown around the inside of the vehicle during sudden steering or braking manoeuvres, as well as in an accident, and cause serious injury.
  • Page 257 Anti-theft wheel bolt adapter – Press the windscreen wiper lever (not available for some versions). downwards briefly. Volkswagen recommends that the wheel bolt adapter is always carried in the vehicle Suspending the wiper arms together with the tools on board. The code –...
  • Page 258 Windscreen wiper blades can be ● To prevent damage engine purchased from a Volkswagen Dealer or a compartment cover and wiper arms, raise the specialised company. wiper arms to the service position. ● Always lower the windscreen wiper arms Cleaning the wiper blades onto the windscreen before driving.
  • Page 259 ● Do not clean the glass with fuel, enamel removers, ink solvents or similar liquids. Volkswagen recommends that LED lamps and headlamps be replaced by a Volkswagen Dealer. Vehicle headlamps using light-emitting diodes are listed below: Outdoor lighting –...
  • Page 260 A bulb can only be replaced with replaced. However, if they break and need to be a new bulb of the same type. The respective replaced, contact a Volkswagen Dealer or a designation can be found on the bulb holder specialised company for replacement.
  • Page 261 or on the glass bulb. Self-help...
  • Page 262 Volkswagen recommends that you have bulbs should be disposed of in an the bulbs replaced by a Volkswagen Dealer. environmentally friendly way. return it to a Volkswagen dealer or a Perform the actions only in the sequence specialised company for environmentally indicated.
  • Page 263 The fog lamp is covered by other parts of the until it locks firmly vehicle. Volkswagen recommends that, in case of fig. 185 . The bulb projection must face →...
  • Page 264 Volkswagen recommends that the fog lamp bulb Open the rear cover p. 71. → be replaced by a Volkswagen Dealer or a To open the light cover, turn the lock to open it. specialised company in order to avoid damage fig. 187 (arrow).
  • Page 265 If a new fuse blows again Return the lantern cover to its position and after a short period of time, the electrical system turn the lock to close. must be checked by a Volkswagen dealer or a specialised company. Close the rear cover p. 71.
  • Page 266 ● Open fuse boxes must be protected against ● Open fuse boxes must be protected against ingress of dirt and moisture. Impurities and ingress of dirt and moisture. Impurities and moisture in the fuse boxes can cause moisture in the fuse boxes can cause damage to the electrical system.
  • Page 267 Free Station sensor control unit Interior ventilation (Climatronic) Headlamp switch / Reversing lamp switch / Diagnostic socket / Interior rear-view Free mirror / Reversing lamp / Headlamp range Free adjustment switch Free Free Free Clutch sensor / Start-assist relay 1 / Start- Diagnostic socket / Rain and light sensor / assist relay 2 / Air conditioning pre-switch Headlamp flasher lever / Light rotary...
  • Page 268 Fuses in the engine compartment of Fuse box in engine compartment the engine compartment Note at the beginning of this chapter Note at the beginning of this chapter on page 252. on page 252. Fig. 191 In the engine compartment: fuse box cover with plastic clip Open fuse...
  • Page 269 Before working in the engine compartment, Fuses in the engine compartment may only be always read and observe the warning notes → replaced by a specialised company. Volkswagen p. 263, Safety instructions for working in the recommends Volkswagen Dealers for this engine compartment. The engine purpose.
  • Page 270 white or colourless 25 A Replace blown fuses green 30 A Note at the beginning of this chapter orange 40 A on page 252. Fuses (JCASE) Colour Rated current in ampere blue 20 A white or colourless 25 A pink 30 A green 40 A red 50 A yellow 60 A...
  • Page 271 Always keep the jump leads away from the NOTICE vehicle's battery. Never use a mobile phone If a fuse is replaced by a fuse with a higher rating, it is possible to replace the fuse with a fuse with a higher while the jump leads are connected and rating.
  • Page 272 In the engine compartment, there is an If the engine does not start, interrupt the auxiliary starting point - located in the inner starting process after 10 seconds and repeat it wheel arch on the engine side, for connecting after about one minute. the black auxiliary starting cable fig.
  • Page 273 – Disconnect the auxiliary starter cable with the ● Never run the starting aid if the vehicle's engine running exactly in the sequence 4 - 3 trunk is damaged, frozen or has been - 2 - 1. thawed. – Close the positive terminal cover. NOTICE WARNING An incorrectly connected auxiliary jumper cable...
  • Page 274 Towing guidelines WARNING When towing a vehicle, the steering Please note at the beginning of this behaviour and braking efficiency change chapter on page 260. considerably. To reduce the risk of an accident or serious injury, please note the Rigid tow bar following: The best and safest way to tow is with a rigid ●...
  • Page 275 Fitting the front towing eye NOTICE – Remove the towing eye from the on-board Only vehicle with automatic toolbox in the luggage compartment. transmission if the selector lever is in the N p. 244. → position. – Press on the lower area of the cover The vehicle can only be towed if the parking to release the lock on the cover.
  • Page 277 . If necessary, have all work carried out by → – To brake, more force is needed on the brake a Volkswagen dealer or a specialist company. pedal, because the brake servo is not Improper work may result in serious injury.
  • Page 278 High voltage in the electrical system can uncertainty about what to do, the necessary cause electric shock, burns, serious injury and work must be carried out by a Volkswagen death! dealer or a specialist company. Serious injury can result from work carried out ●...
  • Page 279 Volkswagen Dealer. - Always operate the accelerator pedal with caution and never inattentively. The vehicle may start moving even when the parking brake is applied.
  • Page 280 Opening and closing the engine compartment cover Fig. 201 Engine compartment cover retaining Fig. 200 Engine compartment lid release lever in rod. Engine compartment cover resting on the the driver's footwell. Release lever on the inside of retaining rod. the engine compartment lid. Opening the engine compartment cover –...
  • Page 281 Close the engine compartment cover Display indication – Lift the cover of the engine compartment → – Remove the clamping rod from the bore hole fig. 201 and fit it into the blind bracket → → . 201 – Release the engine compartment cover from a height of approx.
  • Page 282 Volkswagen Dealer. vehicle battery. For this reason, the replacement of fluids and resources should be carried out by a Volkswagen Dealer or a specialised company. Glasswashing water . The Volkswagen Dealers are always informed about changes.
  • Page 283 ● Always wear protective goggles when When refuelling, engine oils approved by handling engine oil. Volkswagen in accordance with VW 502 00 or ● Engine oil is toxic and must be kept out of VW 508 88 can be mixed with each other.
  • Page 284 ● Use only engine oil expressly approved by time the engine is topped Standard 502 00 Volkswagen in accordance with VW 502 00 or VW 508 88 . The use of other engine oils may Never exceed the upper cause engine damage which is excluded from...
  • Page 285 Do not mix any additional lubricating additives into the engine oil. Damage caused by such additives is excluded from warranty coverage. Volkswagen recommends that the oil and filter should preferably be replaced by a Volkswagen Dealer who has the necessary special tools and technical expertise.
  • Page 286 Fig. 204 , do not start the → oil dipstick. The engine oil filler neck is engine. Contact a Volkswagen Dealer or a identified by the symbol on the cap. specialised company. Fig. 205 and the oil dipstick with the →...
  • Page 287 In addition, the oil can burn inside the catalytic converter, damaging it. Leaking or spilled engine oil can pollute the environment. For If this does not happen, Volkswagen recommends that the engine oil should preferably be changed at a Volkswagen Dealer, which has Verification and replenishment...
  • Page 288 Volkswagen recommends topping up or replacing the engine coolant and its additives. ve at a Volkswagen Dealer, who will dispose of Introduction to the topic the fluids correctly. Never dispose of used fluids in gardens, wooded areas, sewers, streets and...
  • Page 289 G 12 plus-plus-plus or replacing the engine coolant and its G 12evo (both lilac) to maintain the ideal additives. ve at a Volkswagen Dealer, who will dispose of corrosion protection → the fluids correctly. Never dispose of used fluids...
  • Page 290 Never open the – Only top up with new engine coolant and in cap on the engine coolant reservoir when accordance with Volkswagen specifications the engine is running. If this is done, p. 274) →...
  • Page 291 Volkswagen cooling system. The engine cooling system brake fluid. must be checked by a Volkswagen dealer or a Compare the information with the instructions specialist company, otherwise the engine on the brake fluid container, and ensure that...
  • Page 292 Spilled or splashed brake fluid damages vehicle company. For this purpose, Volkswagen paintwork, plastic parts and tyres. Immediately recommends the Volkswagen Dealer. Only allow wipe up any spilled or splashed brake fluid on refilling with new brake fluid that meets the the vehicle's paintwork or other vehicle parts.
  • Page 293 Meaning of the alerts on the battery of bags can be activated accidentally and the vehicle cause serious or even fatal injuries to Always wear protective eyewear! vehicle occupants. The electrolyte is very corrosive, always NOTICE wear protective gloves and goggles! ●...
  • Page 294 To access the round sight glass it is necessary to remove the fuse box holder from the battery. Volkswagen recommends that the vehicle's battery be checked by a Volkswagen dealer or a specialist company. – Provide sufficient illumination for clear colour recognition.
  • Page 295 These go out after a few seconds. If installed vehicle battery technology requires a the indicator lights continue to illuminate, have restricted charging voltage. the vehicle checked by a Volkswagen dealer or . Volkswagen recommends Volkswagen → a specialist company.
  • Page 296 Volkswagen dealer or a specialist company. battery. ● Make sure that there are no persons inside The acid solution and lead present in the the vehicle when changing the air bags.
  • Page 297 Always keep in mind the control lights on and text – It is not necessary to disconnect electrical messages to avoid damage to the vehicle consumers. – Find a Volkswagen dealer or a specialist company. – Check electrical system. For vehicles with Start-Stop system, the Start- Stop system fails to start the engine.
  • Page 298 Control system of the alert can be issued. pneumatic Replace old tyres only with tyres released by Volkswagen for the respective vehicle model. Introduction to the topic Do not rely solely on the tyre monitoring system. Regularly check...
  • Page 299 Programming the tyre control indicator Troubleshooting tyre After changing the tyre pressure or after control indicator problems changing one or more wheels, the tyre control indicator needs to be reset. This also applies after changing the wheels, e.g. front wheels for Please note at the beginning of this chapter rear wheels.
  • Page 300 WARNING installation. Ignoring warning lights and text messages Volkswagen recommends that all work on can lead to vehicle stalling in traffic, accidents wheels and tyres be carried out by a specialist and serious injuries.
  • Page 301 Tyres older Volkswagen recommends that the wheel rotation than 6 years should only be used in an be carried out by a Volkswagen Dealer. Volkswagen or a specialised company. emergency, Wheels and tyres...
  • Page 302 – Never use tyres whose effective dimensions exceed the dimensions of the tyres approved Tyres older than 6 years by Volkswagen. Larger tyres can drag and Tyres wear out due to physical and chemical cause friction with the body or other parts.
  • Page 303 WARNING contour. New tyres must be softened as their grip and On tyres released by Volkswagen, it is braking efficiency are reduced at the beginning. guaranteed that the actual measurements ● In order to avoid accidents and serious...
  • Page 304 Please note at the beginning of this chapter vehicle model. on page 287. The tyres and rims released by Volkswagen are designed for the respective vehicle model and make a decisive contribution to satisfactory roadholding and safe driving characteristics. Wheel bolts...
  • Page 305 Depending vehicle version, ● Too low tyre pressure can cause tyres to appearance of the label may vary. Additional become very hot, which can lead to tyre tyre sizes may be available tread separation or tyre bursting. p. 295. → ●...
  • Page 306 The wear indicators indicate whether the tyre is – If there is no visible damage, drive slowly already worn. The tyre must be replaced before and cautiously to the next Volkswagen dealer the tyre profile wear reaches the wear indicator. or a specialist company for have the vehicle checked.
  • Page 307 In the ● If there is no visible damage, drive slowly meantime, any objects remaining between and carefully to the next Volkswagen Dealer the tyre profiles can be removed. or a specialist company to have the vehicle checked.
  • Page 308 – Turn the crank clockwise on the threaded WARNING pin until the changed wheel is securely fixed. Improper use of the emergency wheel can lead – Replace the carpet on the luggage to loss of control of the vehicle, collisions or compartment floor.
  • Page 309 Tyre markings and tyre type Please note at the beginning of this chapter on page 287. Fig. 216 Tyre inscription international (example). fig. 216 Inscription on the pneumatic tyres → (example). Designation of the individual tyres of the manufacturer - Name Product name of manufacturer you.
  • Page 310 fig. 216 Inscription on the pneumatic tyres → (example). normal, with a wear rate of 100. The tyre's performance depends on its conditions of use and may vary significantly from normal values due to steering behaviour, maintenance, different track characteristics and weather conditions. TRACTION AA Tyre braking performance in wet conditions (AA, A, B or C).
  • Page 311 fig. 216 Inscription on the pneumatic tyres → (example). Tyre length from sidewall to sidewall in mm. Height/length ratio in %. Code for radial construction type. Wheel diameter in inches. Reinforced tyre with a more robust construction. Specification for maximum wheel load capacity in the U.S. MAXIMUM LOAD 615 KG (1235 LBS) SIDEWALL 1 PLY RAYON...
  • Page 312 ● Adapt speed and driving style to visibility, rubber composition, tread pattern). weather, runway and traffic conditions. Volkswagen recommends the use of winter tyres ● Never exceed the maximum speed and the or all-season tyres on all four wheels of the...
  • Page 313 ● Stop the vehicle as soon as possible in a Preparations for the change of safe place. Park the vehicle at a safe wheel distance from the flow of traffic so that the wheel can be changed. Please note at the beginning of this chapter ●...
  • Page 314 Volkswagen Dealer or a specialist company. – If any damage to the tyre is noticed, the tyre...
  • Page 315 To loosen the wheel bolts, use only the wheel Corroded and difficult to tighten wheel bolts spanner belonging to the vehicle. must be replaced and the threaded holes in the wheel hub must be cleaned before checking As long as the vehicle is not raised with the jack, the tightening torque.
  • Page 316 Fig. 220 Jack support points and jack positioned at ● Use only jacks released by Volkswagen for the rear left side of the vehicle. the vehicle. Other jacks, including those for other Volkswagen models, may slip.
  • Page 317 Removing the wheel ● When driving with a trailer, uncouple the trailer from the towing vehicle before – Please refer to the checklist p. 299. → replacing the wheel. – Loosen the wheel bolts page 300. → ● Never leave any part of the body, e.g. an –...
  • Page 318 The Volkswagen dealer or a specialist company will store the service records in the central system's memory. Through this transparent On vehicles with tyre check indicator, after...
  • Page 319 NOTICE Adverse conditions of use are considered to be Volkswagen is not liable for damage to the adverse conditions of use: vehicle due to insufficient service or missing – high sulphur fuel, parts.
  • Page 320 The costs of a Volkswagen service may vary. – Joint guides/steering rods: verify Your Volkswagen Dealer will inform you about – Brake fluid level: check the costs (labour and material) of maintenance – Brake pads/discs: check services. – Tyres: check Volkswagen.
  • Page 321 For technical reasons (continuous development of WARNING components) there may be changes to the service Improper maintenance and cleaning of targets. Volkswagen dealers are always informed vehicle parts can restrict the vehicle's safety about current changes. equipment and thus cause serious injuries.
  • Page 322 However, the actual abrasion of the paintwork with a good preservative wax. depends very much on the structure of the automatic car wash system. Volkswagen Even if a preservative wax is used regularly in the recommends washing in automatic washing automatic car wash system, Volkswagen systems without brushes.
  • Page 323 ● Never clean tyres with circular nozzles ● Lock the rear cover to prevent unintentional ("tube nozzles"). Even with a relatively opening of the automatic washing system. large distance and short exposure time, this can result in visible or non-visible NOTICE damage to the tyres.
  • Page 324 → Special cleaning agents or glass cleaning cloths Retain rubber weatherseals are available from your Volkswagen Dealer. Rubber weatherstripping on doors, windows, etc. remains more flexible, seals better and lasts Snow removal longer if it is regularly treated with a rubber Remove snow from all windows and exterior rear preservative.
  • Page 325 Volkswagen dealer or a specialist company. ● Volkswagen recommends that the work Improper cleaning can, among other things, be carried out by a Volkswagen Dealer. lead to the corrosion protection being removed and damage to the vehicle's electrical components. In addition, water can get into the...
  • Page 326 In some cases, it is not a failure of the coating, NOTICE but a lack of colour fastening in the fabrics of So that chrome and aluminium parts are not the garment. damaged: The longer stains, dirt and other deposits remain ●...
  • Page 327 – Clean the leather every two to three months, from a Volkswagen Dealer before cleaning. If removing fresh dirt. necessary, hire a specialist cleaning company. – Treat the leather every six months with a...
  • Page 328 Volkswagen → replaced by a Volkswagen Dealer. Damaged – Treatment of decorative elements in wood seat belts pose a great danger and can cause with a mild soap solution serious or fatal injuries.
  • Page 329 ● The NT - non-cloth microfibre must not be by Volkswagen. Seat belts that were used in treated with leather care products, solvents, an accident and are therefore stretched wax, shoe polish, shoe polish, polish must be replaced by a Volkswagen Dealer.
  • Page 330 ● Repairs and modifications to the vehicle may resources. only be carried out by a Volkswagen Volkswagen recommends using only Dealer. Volkswagen dealers have the Volkswagen Accessories and Volkswagen necessary tools, diagnostic equipment, Genuine Parts.
  • Page 331 These modifications and improper repairs. regulations are known to Volkswagen dealers. The Volkswagen dealer is not liable for damage An alteration to the vehicle's suspension may caused by improper technical modifications and compromise the function of the airbag system repairs.
  • Page 332 An unsecured or improperly secured including the use of tyre/wheel combinations transmission unit can be thrown out of the not released by Volkswagen, may alter the interior of the vehicle by a sudden swerving or function of the airbag system and increase...
  • Page 333 When using a mobile phone not connected to log. Additional information on the stored data an external phone antenna inside the vehicle, can be obtained from a Volkswagen dealer or a electromagnetic radiation may be higher than specialist company. when the mobile phone is connected to an The diagnostic connection socket is located in integrated or other external antenna.
  • Page 334 This means that a mobile phone can only be used in the vehicle if it is connected to a handsfree device. Volkswagen recommends using an external antenna for mobile phone use in the vehicle. Bluetooth®...
  • Page 335 – Remove the mobile phone. WARNING – If necessary, remove the instrument panel An unsecured or improperly secured bracket bracket. can be thrown around inside the vehicle by a sudden steering or braking manoeuvre, or in an USB charger input accident, and cause serious injury.
  • Page 336 If such defects are nevertheless detected, any Volkswagen Dealer will repair them free of charge for labour and materials. This warranty does not apply where:...
  • Page 337 General information any time. This saves you time and money. Volkswagen has one of the largest and most They will point out the points that deserve special efficient dealer networks for servicing your attention, so that your vehicle does not develop vehicle.
  • Page 338 The invoice from the Volkswagen Dealer must such as on the fuel filler door, passenger sun always be kept as proof of commencement of the visor, driver's door pillar or luggage warranty. compartment floor. For more information, please contact your –...
  • Page 339 Volkswagen dealers. WARNING – Radios not included in the Volkswagen Operating the radio or navigation system at Original Accessories Programme may high volume levels, particularly at sound require an additional adapter if the reception pressure levels above 85 decibels, can cause signal is weak.
  • Page 340 Declaration of conformity Technical data The respective manufacturer declares that the Notes on technical data products listed below comply with the basic requirements and other relevant regulations and standards in force at the date of It is possible to check which engine a vehicle is manufacture of the vehicle : equipped with by consulting the vehicle data label and the vehicle licence documents.
  • Page 341 Information on fuel driving the vehicle. And they were determined without performance limiting equipment such as consumption mudguards. Weight of tractor-trailer combination The fuel consumption values given do not refer to an individual vehicle, although they do serve The specified permissible tractor-trailer for comparative purposes between the various combination weights are valid only for vehicle types.
  • Page 342 NOTICE If labels need to be replaced or vehicle components repaired, seek the advice of a Volkswagen Dealer. NOTICE The plastic film applied in the area of the chassis number (chassis number) engraving is a Fig. 225 In the lower area of the right front door...
  • Page 343 Type of coolant. Type of lubricant. See workshop information (available only for Volkswagen Dealers). Fig. 226 On the windscreen: vehicle identification WARNING number. To ensure safe and secure operation, the air- conditioning system may only be serviced by The vehicle identification number on the qualified personnel.
  • Page 344 Dimensions Fig. 228 Dimensions. The information in the table applies to the The values given may differ due to other wheel basic model with basic equipment. or tyre sizes, optional equipment, different model versions or with the retrofitting of accessories. Legend for fig.
  • Page 345 Capacities Petrol engine Glasswasher water tank ( page → 3.1 litres 268) approximately 50 litres, Fuel tank ( page 240) → of which approximately 7.5 litres are reservea Engine oil quantity ( p. 271) → 4.5 litres The reserve indication shall occur when the total fuel tank level is reduced to approximately 7,5 litres of fuel. TOTALFLEX engine Glasswasher water tank ( page...
  • Page 346 167 g/km emissions Volkswagen part number. Use only spark plugs recommended by Volkswagen in your vehicle in order to avoid engine damage and to comply with emission legislation. With a small reduction in performance and increase in fuel consumption, with a gradual increase in engine noise up to the intervention of the detonation control.
  • Page 347 2,070 kg 2,120 kg Volkswagen part number. Use only spark plugs recommended by Volkswagen in your vehicle in order to avoid engine damage and to comply with emission legislation. With a small reduction in performance and increase in fuel consumption, with a gradual increase in engine noise up to the intervention of the detonation control.
  • Page 348 2,060 kg 2,110 kg Volkswagen part number. Use only spark plugs recommended by Volkswagen in your vehicle in order to avoid engine damage and to comply with emission legislation. The values correspond to the basic model. Minor deviations may occur depending on the local fuel used, options fitted to the vehicle, load, tyre pressure, ambient temperature, altitude, route of use and the way the vehicle is driven.
  • Page 349 Tractor-trailer combination weight (CMTd 2,140 kg Volkswagen part number. Use only spark plugs recommended by Volkswagen in your vehicle in order to avoid engine damage and to comply with emission legislation. The values correspond to the basic model. Minor deviations may occur depending on the local fuel used, options fitted to the vehicle, load, tyre pressure, ambient temperature, altitude, route of use and the way the vehicle is driven.
  • Page 350 Abbreviations used Abbreviation Meaning Ampere, unit of measurement for electric current. Ampere hour. Bluetooth® A2DP Universal technology for the transmission of audio signals via common to several manufacturers (Advanced Audio Distribution Profile). Anti-lock braking system. Amplitude modulation (medium wave, MW). 6-speed AQ 160 automatic transmission.
  • Page 351 Abbreviation Meaning Litre, metric unit of capacity. Metre, unit of measurement of length in the International System of Units. Millimetre, unit of length equivalent to one thousandth of a metre. Format for compressing audio file data. 5-speed manual MQ 200 transmission.
  • Page 352 Open the station list air distribution malfunctioning see brake assist system operating instructions Accessories air recirculation mode100 , 101 Volkswagen Genuine Accessories cooling mode regulating the temperature Preparatory actions water vapour under the vehicle vehicle battery replacement of incandescent lamps wheel change...
  • Page 353 Alterations 316, 324 Parking steering assistant (Park Assist) 166, 188 parking conditions Android Auto™ parking in line disconnect connection side-by-side parking establishing a connection ending early main menu automatic interruption particularities leaving the car park Antenna 151, 324 problem solving Outdoor antenna Brake Assist (BAS) Emergency shutdown...
  • Page 354 is unloaded Heating 98, 99 meaning of the alerts on the vehicle battery 279 Heating and air conditioning replace Fuel quality location Reversing camera Vehicle battery (12 V) configurations earthing point for earthing aid for starting aid switch on and off parking Block CHECKLIST...
  • Page 355 roof boxes management trailer not in place position of the band Catalyst remove malfunctioning Anti-theft code Hollow cavities Radio code see Anti-theft code place with defect Speed code unreadable Command operation accessing and searching lists remove apps select function buttons Ignition lock selection boxes lock...
  • Page 356 Driving with a trailer replacement of wiper blades 246 hollow cavities see Trailer engine compartment Winter driving plastic components mirror natural leather winter tyres defrosting the door lock cylinder panoramic sunroof wooden decorative elements Driving exterior rear-view mirrors starting on slopes outside environmentally conscious inside...
  • Page 357 Panoramic sunshade sunroof sunblind Power steering open and close Display 16, 19, 156, 157 Panoramic sunroof sunshade and sun protection command combined instrument curtain anti-rush function clean Crystallisation of paint Temperature display engine coolant General table menu structure Electronic Brake Force Distribution (EBV) Overview of comfort consumers During a phone call 181, 218...
  • Page 358 Malfunction air conditioning EPC - Electronic Power Control of the mo- parking assistance catalyst Security equipment immobiliser Electricity consuming equipment radio reception152 , 325 electric exterior mirrors on and off rain sensor see Brake Assist Systems tyre control system Wiper blade fatigue recognition system exchange panoramic sunroof...
  • Page 359 Fuel level indicator select gasoline or ethanol Garment hook control light Bag hooks Temperature indicator Bodywork warranty outside temperature Volkswagen Dealer Warranty Outdoor temperature indicator Petrol Tyre wear indicators additives Display indicators fuel time fuel level indicator doors, engine compartment lid and boot lid...
  • Page 360 Windscreen washer / window washer coolant temperature indicator selecting the instruments windscreen washer / window washer lever Consumer information Washing the vehicle bending the rear-view mirrors Information stored in the con- Information stored in the con- Glasswasher trol Raise the vehicle Air conditioning information with the cat General information...
  • Page 361 controls when supplying Control light in case of emergency in case of failure change gear lifting the vehicle with the jack upload MirrorLink™ premises central locking preparations for wheel change safety belt travel arrangements engine control driving safety on the driver's door trips abroad bulb failure Playlist...
  • Page 362 select title Command parking assistance external data carrier to USB additional exhibits external data carrier to USB basic information on the control function surfaces 172, 194, 195 PHONE SD card RADIO 166, 188 AUX-IN multimedia jack Menu Instrument panel control Apple CarPlay™...
  • Page 363 switch off the engine emergency start function High lantern lever electronic immobiliser Lever of the direction indicators and the fa- unauthorised vehicle key high role vehicle key not enabled Instrument panel engine start-up cleaning Multi Collision Brake airbag system 42, 312 see Automatic post-collision braking system 143 Standing in traffic protect the vehicle...
  • Page 364 place telephone number Service position configurations 185, 223 windscreen wipers Bluetooth settings 185, 223 Post operation (timeout) user profile settings 186, 224 Seating posture contacts 183, 220 incorrect posture phone control 177, 180 Premises switch off the phone control 179, 217 reversing camera functional description 178, 215...
  • Page 365 167, 189 Repeat 172, 195, 198 radio text 167, 189 Representation on the display Rear View parking assistance see Reversing camera Reproduction Volkswagen® Original Spare Parts AUX-IN Radio reception antenna 151, 324 MEDIA 172, 194 malfunctioning 152, 325 track RADIO...
  • Page 366 Wheels Selection of the driving profile screwed decorative elements operation identification manoeuvre Wheels and tyres 284, 286 Tilt selector soften Tiptronic storing tyres Volume selector wheel balancing Rain sensor changing the wheel malfunctioning tyre load capacity Approach sensors SPEED CODE activate, deactivate see Wheels and tyres Sitting...
  • Page 367 speed control system Climb assist system Key-locking and keyless ignition system Key- less Access Assistance systems Park Assist (Park Assist) Keyless Access locking and starting system Brake Assist (BAS) see Keyless Access parking assistance134 , 138 Exhaust gas emission control system Electronic Differential Lock (EDS) Tyre control system reversing camera...
  • Page 368 battery warning light (12 V) of the vehicle Start button generator warning light emergency shutdown engine oil pressure Locking key resetting the automatic closing and opening automatic transmission function of the windows Selection key engine oil sensor Keyboard airbag system see Command speed governor system (GRA) Display keyboard...
  • Page 369 driving See Inserting text kick-down function see Command stopping on slopes International travel towing lantern Transmission of data from mobile equipment CHECKLIST see Configurations Glass Manual transmission see glass activation towing Electric glass see also shifting gears Glass Transport defrost accommodating luggage volumes Electric windows loading the trailer...
  • Page 370 see Brake Assist Systems Other signs What happens to unbelted occupants? Alphabetical index...