Setting The Operator Phone - Mitel MIVOICE OFFICE 400 6940 SIP User Manual

period of time (in minutes) the longest call has been in the queue. You can
view the different pieces of information by pressing the arrow on the soft-
key representing queue overview key.
Display, display symbols, and LEDs
The following table lists various icons that represent the state of a call
(external or internal):

Setting the operator phone

You can configure up to 10 operator keys on the operator phone.
Adding and setting the operator phone keys
You can make a number of settings that affect the phone's response when
someone calls on an operator key.
Mitel 6940 SIP
eud-1765/1.0 – R5.0 HF1 – 08.2017
• External call (one-company system)
• Internal call (one-or-two-company system)
• External call forwarded to operator phone (one-company system)
• Internal call forwarded to operator phone in one-or-two-company
mode
External call (company A)
External call forwarded to operator phone (company A)
External call (company B)
External call forwarded to operator phone (company B)
Connected
Parked
Hold
Forwarded
Recall
Operator phone
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